ER Shoe Repair at 34th & Halsted in Chicago is absolutely amazing. I've been going to them for over a month and they continue to impress me every time. They cut down heels, helped with dry-rotted soles, altered my dresses, and repaired zippers -- all with excellent quality and care. It's so hard to find service like this anymore. There may be others out there, but ER Shoe Repair is truly the BEST. Highly recommend! read more

Very efficient and very kind. I got a pair of jeans tailored at the waist and they're perfect.

DO NOT WASTE YOUR TIME! I brought in a pair of shoes that needed some glue and the lady mentioned that it would be ready in 2 days. I came back 10 days later to pick them up. The gentlemen spent about 10 minutes looking for my shoe and then asked me if I could come back another day to pick them up. When I said no, he went back to looking for the shoe for another 10 minutes and called his wife on the phone. He asked me to come back in 30 minutes as he's waiting for her to come back to the shop.. I declined again. So he went to help another customer but magically found the shoes immediately after taking her measurements. If you forgot to put glue on my shoes, just let me know.. what I received was some sloppy glue work and a face full of lies. He did not offer an apology or a discount for the 30 minutes that I wasted waiting for him to "find" my shoes. A place that offers so many services (tailoring/shoe repair/laundry) is just a shop grasping for business as they have no idea what they're actually doing. I definitely will NOT waste any time with this place again. Edit: the business claims to be open at 11AM but no one was there at 11:30AM. I called again later that afternoon and brought in the shoe for repair. When I brought up the time on their window, the lady claimed that they come in around 11:35AM everyday but did not apologize either. read more

Emergency Room - Shoe Repair Near Me - Chicago, Illinois

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I have asked them to fix a couple of shoes and other alteration work. He did a great job with decent price. Once he also fixed a zipper of raincoat without charging me. read more

They did a decent job. Never had shoes repaired so not sure if the costs are comparable. The cost to shine is $10. I didn't want to pay it but when returned, they were shined. Not complaining. But I was nervous because when I went to pickup my shoes it took awhile for him to find them. But they were found. read more

Save your time and hard earned money and go elsewhere!! Awful job. I left here and went straight o another tailor to be redone. Looks like a child fixed my purse! What a joke! read more

Emergency Room - Awful job fixing my purse strap. Such a waste of money!!! Save your time and hard earned money and go elsewhere!! - Shoe Repair Near Me - Chicago, Illinois

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I use this place strictly for shoe and handbag repairs. They are consistent. The price is right. There's a slight damp smell when you come in, but it hasn't stopped me from bringing in heels that need new taps and purses that need hardware replaced. read more

Lovely customer service. I went in with a broken zipper on my purse. The gentleman took one look at it, pulled out some pliers and fixed it within seconds. He said he could have charged me more to take out the zipper and put in a new one but the purse didn't need it. He charged me $2 and I was on my way. If I ever need anything else repaired I will be there! Servicio de atención al cliente encantador. Entré con un cierre roto en mi cartera. El senor le echó un vistazo, sacó unas pinzas y lo arregló en cuestión de segundos. Dijo que me podría haber cobrado más para sacar el cierre y poner uno nuevo, pero la cartera no lo necesitaba. Me cobró $ 2 y sali. Si alguna vez necesito algo más reparado estaré allí! read more

I needed an emergency sewing job for a dress for a formal event. My friend mentioned that her family always goes to this place so I decided to check it out. I walked in with no appointment and in a hurry, hoping I would be in luck. I was panicking that it would not be done in time, but to my relief the gentleman said he was not busy and was able to sew right then and there! plus only charged me $5. Will definitely be back! thanks again! read more

Took 2 pairs of snow boots in: One pair for cleaning and one pair to have the bottom part of it re-attached as it was coming apart and snow was getting inside my boots! The cleaned pair needed to have 3 years worth of salty snow cleaned off and upon picking them up, they looked brand spankin new! I was very impressed. The pair that had the bottom part re-attached I have to give it a 7/10. Yes, the bottom part was re-attached successfully, but I feel the gluing part was a bit sloppy. Granted, those boots were the sweater-knit kind and they were beige.. soo... the glue ( when looking up close) was a bit evident. A bit smeared and sorta seeping out. I shrugged it off cause the service was cheap and, well, boots get ruined anyway. The gentleman who helped me was VERY sweet and welcoming. I'm giving them the benefit of the doubt so I'll be going back. I feel like I still need to test the waters and see. read more

I have been going to location for years and I cannot speak enough wonders about this place! Love the quality and turn around time. I will never go anywhere else! read more

Took my favorite pair of heels in last week Wednesday. The shoes needed new heels and to be cleaned. Said the shoes would be done on Saturday morning. I picked them up that day and they looked better than I expected. Would definitely recommend. Cash only! read more

I came here because I previously had a good experience ...after yesterday's pick up I will never go again they ruined my husband classic shoes his favorite brought them in for a simple sole separation problem they seem to have experimented with many types of glue and they where unsuccessful and ruined his shoes they look worst that when I brought them I'm very disappointed read more

Emergency Room - Shoe Repair Near Me - Chicago, Illinois

I've had five pair of boots custom altered at this location. The work is good and the prices are very reasonable. Only downside I can see is that it's a cash-only operation. Fantastic work and service, though! read more

I dropped off some very old and beat up leather saddlebags from my motorcycle. The leather was in terrible shape and a buckle needed to be replaced. They did an excellent job of repairing, the bags look great and they did it at a great price. I'll be taking all my repairs to them from now on. read more

Dont go here. I tried them out after moving too far from a great chicago tailor. Took them a pair of slacks to let out and sew a small part in the front. Got them back and only the back was sewn, rough sewn, front not touched. The other was my gfs sweater that had the front pocket starting to come undone so she just wanted it sewn back up. Got it back w different thread and the sewing was completely noticeable, very rough like someone w no tailoring experience did it. I asked him why it was like that and he said "we cant do it like professional" but they charged me $20 for both items! He didnt care he just wanted me out of there. The place also smells really bad like theres mold and must. I didnt even bother trying to get my money back. read more

I brought in a pair of boots for stitch repair and cleaning. The stitch repair was extremely sloppy and they did not bother to clean my boots, but did insist on charging me full price for a job that was not complete. I would definitely NOT recommend taking anything to this establishment! read more