I've been bringing my items to them since they opened. I have never been dissatisfied with the service. I highly recommend this place. Very clean, friendly and my items are always ready in the time I was given. read more

If I could give this place 0 stars,I would. I brought in my brand new Ugg slippers that hadn't been worn more than a few weeks. No stains,just wanted to get them cleaned before winter started. They RUINED them. The lady tried to gaslight me by saying it was due to the fabric (total lie) and that it was expected. Those slippers were new and I understand a little discoloration but this was a total different color. I asked for a refund because I had paid $49 dollars for this service and they ruined a pair of $70 dollar shoes. The lady just gave me more lies and tried to run around the problem. DO NOT TAKE YOUR BOOTS HERE Now I'm going to try to contact Ugg or I might just have to buy some new slippers since these are now ruined read more

EC Dry Cleaning - How the boots looked and the color they were - Sewing & Alterations Near Me - Chicago, Illinois

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I went in to get my formal dress altered as it was too long. I wore heels to also make sure it was the correct length. as I was getting it measured, I asked the seamstress to please be sure the dress would hit the floor at the back as my body shape inevitably raises the dress up a bit. the seamstress assured me it would hit the floor and I also asked my partner to double check. I got my dress, tried it on at home and it has been cut crooked. the front of the dress is longer than the back and it is also lopsided. I paid $84 for the alteration with the assurance it would be perfect. Do not get your alterations done here unless you want them to be lopsided read more

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They took my true religion jeans up and tapered them, u can't even tell they did anything. Incredible job. So professional. I highly recommend this place. read more

They're always so polite and do a great job. I've sent my dry cleaning here and have had two pairs of pants hemmed. Never had any issues. I have tried other cleaners like Lamar's but they're terrible and can't compare to here. read more

Wrost Cleaner EVER!!!! I made a HUGE mistake taken my boots there, a $200 boots (UGG) I got 3 weeks ago they were brand new. I was charged $40.00 dollars for that horrible service, they burned them and leave them looking like some boots bought 5 years ago (very old) and once they got wet with the rain that "water mark" never disappeared. DO NOT TAKE ANYTHING THERE you'll regret it BELIVE ME read more

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Noelia and her staff are really friendly and courteous. This is a great dry cleaner with great customer service and they do an excellent job on your garments. They also offer a FREE pick up and drop off service of your garments if your unable to get their business as long as you are located within the service boundaries. Now how many dry cleaners offer a free service like ec dry cleaning. Shows you how much they care and put their customers first. I finally found a neighborhood cleaners to bring my suits for dry cleaning. Highly recommend EC Dry Cleaning. read more

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They MESSED MY BOOTS UP. The lady told me it was due to the use. When I took my boots they were brand new. When I got them back they were stretched out so much they fit me 2 sizes bigger. They refuse to give a refund read more

Honestly, please check your clothes before you leave. I brought in a summer dress before going on vacation. They barely took a measurement when I tried it on. I needed it to be shorter. When I checked later the hem is all crooked and the dress is uneven. Sloppy alterations without effort and care for $16 after a discount. Too expensive for bad quality work. I highly recommend JJ Cleaners on 59th near Tripp instead, so much BETTER. I'd take the dress back, but I'm afraid they'll only make it worse. No recomiendo alteraciones hechas aquí, hacen muy mal trabajo y cobran caro. Yo podría haber hecho mal cortes en mi casa. read more

Dropped off two winter coats, very pleased with the turn around and overall customer service. 5 day turnaround when it was dropped off before close of business on a Friday. read more

Very good place for dry cleaning and altering. Good customer service and provides quality work.

I have been coming here for quite some and I am very pleased with the service. The dry cleaning is always on time. Staff is super courteous, the place is clean and professional, and their alterations are superb! Highly recommend it! read more

From Ultimate7: I have serviced several clothing line from formal female dress attire to men's casual. To date over the past 30 months have received excellent service and prices which highly recommend in the area. Attention to details is Excellence service. read more

I've been going to these guys as my dry cleaner/tailor for about a year, and I am always more than satisfied. Both service in quality of the craftsmanship year has always been excellent. Everyone there is very pleasant easy to deal with, and my shirts always come out perfectly in the clothing I've had tailored there has come out better than it has at places two or three times the price. I highly recommend this great local business. read more

You look all over the place for a good tailor well I've found mine. They do a great job and the customer service is delightful. Would definitely recommend to all my friends and family. Plus you can't beat the prices.Thumbs up!!! read more

Fast and friendly. Complimentary residential pick up and drop off. Average fees. Wish they stayed open a little later like they used to but other than that nothing but good things to say about this place. read more

EC Dry Cleaning does an excellent job not only at dry cleaning but also alterations! They have a multi-talented, friendly, and extremely attentive staff. Earlier this year the seamstress donated her time, talent and material to create the costumes for the Pilsen Living Stations of The Cross. Within a month and half she created, altered and dry cleaned about 65+ costumes without charing a penny for her services and material! The costumes looked SPECTACULAR! read more

EC Dry Cleaning - Costumes created, altered and dry cleaned by EC Dry Cleaning - Sewing & Alterations Near Me - Chicago, Illinois

Walked in and the first acknowledgement I received was not immediate but there was an employee laughing and joking with what I can assume is a regular that saw me but failed to even say someone will be with you shortly. The second associate that attended to me appeared frustrated asked me routine questions name, number, etc. Asked if I have been here before but didn't brother to explain prices just doesn't bode as a welcoming environment. Customer service leaves much to be desired. Area is clean the location doesn't provide direct parking however you can park near Jewels Osco. The prices that are on the picture are outdated you will need to review your receipt to determine what you are being charged for each item. read more

I am business owner & a computer professor I used to bring my professional clothes to this place & usually get a good service but because I brought something up about a customer service that I was not pleased with, they told me they will take care of it and not to worry about it. I decide to continue to bring my business to them but after a few weeks of service they to torn the buttons off nine out twelve dress shirt at almost brand new condition I wear every day to school. This was all out of a single time I felt like they took revenge on my clothes because I complaint about an issue. I went back to the place & asked what the heck happened to clothes they laughed about it I said yeah that happens we can repair them for you at no charge but decide not leave my clothes with them anymore after what happened to my clothes already I did not want them to really finished them up I told them I am done bringing you my business with you & their response was very careless I said I may take to court for this & they told me just like this "you can try with a smile on their face" So there you have it you make your decision about who you trust with your clothes.... read more

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