His name is Josh. A very fine young man. Friendly, polite & answered all my questions. As of now,…read moremy AC is up to date. Recommended that I change the filter now, rather then later. Also...I'm happy with the outcome!

Absolutely terrible experience. I was quoted one price at the beginning, but once the work was…read morecompleted, the final bill was significantly higher with little to no explanation. It felt like a classic bait-and-switch tactic. The communication was poor, the professionalism was lacking, and getting clear answers about the charges was nearly impossible. The staff seemed more interested in finding ways to add costs than providing honest service. I would not recommend this company to anyone. Make sure you get everything in writing and be extremely careful before agreeing to any work. There are far more trustworthy and professional businesses out there.

When my home had a ton of mold from water damage, I was…read moreworried I'd never be able to find someone who was honest and equipped to do the job right. Thankfully, someone recommended MSI to me. I was skeptical, but I'm happy to say that Joe and the MSI team were total rockstars. Before even starting the job, Joe eased my mind by answering all of my questions in a way that I could easily understand what was going to happen. He even helped me navigate how to submit the information as a claim with my insurance. When Mike and the rest of the MSI team arrived, they worked neatly, quickly and were just really nice people. I felt confident that the job was done well. Joe continued to check in with me to make sure all of my questions were answered and that I was satisfied with the job. Though I hope I won't need to use them in the future, I highly recommend MSI!

Earlier this year we called MSI due to mold and water damage in our rowhome from a leaking roof…read moredespite my insurance wanting to use another remediation team. My goal was to use a local team near south Philly who had experience with this type of work in rowhomes and could get started right away. I talked through my concerns with Joe and was surprised he was able to get a team out immediately. Joe's team was competent, worked fast, kept tidy, and helped document every step of the remediation services to ensure my insurance covered all steps. MSI was able to stay on track with their initial quote and we were happy to see the final cost come in slightly under. MSI persisted to counter my insurance company even after MSI received payment to ensure all costs were covered. Despite termite, mold, water damage, and roof issues - the only team that had our back was MSI - recommend you shop here first for a quote - ask for Joe.

In March 2024, I had Mike come out to repair my kitchen ceiling from water damage. He was quick to…read morerespond and reasonable with his cost. Im happy that I chose his services because he was very thorough and communicative throughout the whole process. He inspected my kitchen for mold, replaced my ceiling and crown molding, and painted everything for a smooth finish. Mike was very professional, honest, and a pleasure to work with. I would not hesitate to use him in the future!

Michael is fantastic--I highly recommend him. He is responsive, honest and trustworthy. And his…read morework is fantastic. He replaced drywall in our basement after a flood and took care of mold that had grown as a result of the clean up not being done properly by Servpro. He is taking on several other jobs for us and we will hire him anytime we have a project without hesitation.

Ian is extremely responsive and friendly to work with. He offered honest opinions and shared pros…read moreand cons with each options for basement remediation issue. I will not hesitate to reach out to Ian again in the future (hopefully not too soon. :-)).

This man is amazing, when assessing my mold problem, he was very professional and trueful with me…read moreand I would definitely continue doing business with him and would recommend his business to anyone in need of service with their homes. Thank you so much for being you.

A few weeks after we bought our house, a house on the adjacent block exploded. We watched on our…read moresecurity camera as smoke billowed over our house and fire hoses strafed water across the exterior. When the fire department finally let us back in, the interior reeked of smoke. I called ServPro, who talked me through what equipment might be necessary and how much it would cost, and then sent some folks over to evaluate our situation the next morning. They checked throughout the interior and used a chemical-reacting sponge to see if there was any soot inside. They found none. They gave us their professional opinion that it wasn't necessary, and that the lingering smell would likely naturally dissipate. They charged nothing for coming out. They very easily could have sold me on renting a machine to get rid of the remaining smoke smell, but did not. That type of honesty is rare these days, and the peace of mind is comforting. In the (hopefully unlikely!) event that we experience some future disaster, these guys will be the first I call.

From the owner: At SERVPRO of South Philadelphia / SE Delaware County, we understand that fire or water damage can…read morebe overwhelming, disrupting your life, home, or business. Our mission is to reduce that disruption and restore your property swiftly and seamlessly, making it "Like it never even happened." As a women-owned business, we take pride in serving our community with care, professionalism, and a commitment to excellence. Whether it's a minor water leak, a large commercial loss, or widespread storm damage, our team has the expertise and resources to handle it all. We are proud members of the Philadelphia Region Disaster Recovery Team, equipped with an extensive fleet, advanced technology, and highly trained technicians--ensuring we're prepare

The carpets look amazing. We have an old Yorkie who started indiscriminately using the hall as his…read moreown private potty. We thought the carpets were ruined for good when a Stanley Steemer cleaning didn't do much good. We decided to give Squeaky Clean a try, and boy am I glad we did! Old stains and the urine smell are gone. Plus, Lee is such a nice guy and truly loves his job.

The upholstery cleaners arrived earlier than planned! They were quick and efficient! Great cost for…read morethe excellent service.

Sam is awesome. I strongly recommend doing business with Sam. Very stand-up guy. Excellent work…read morerepairing my kitchen ceiling. Thanks Sam!

I loved his work, referred him to a lot of my family and friends.He works hard, fast and don't cut…read morecorners.

They accepted my booking on short notice for emergency cleaning of basement carpet and tile floor…read moreafter water main break affected finished basement. Reasonable price. Adding small tiled bathroom floor on another level was $60 extra but ended up costing me $350 beyond that when they knocked over tray of toiletries; they missed picking up my brand new night guard which was likely sucked up with their cleaning hose. I didn't notice til hours later -- too late to check their discharge bucket. Did nothing to cover their shoes, nor clean as they exited leaving wet footprints on waxed wood floors and just-cleaned tile floor. I had to damp-mop again after their cleaning. Did not clean carpeted stairs, which needed it even more after their soapy, wet shoes and hose left residue. I don't know if they are capable of being more careful and thorough if more advance scheduling is done. Still, they were very good to fit me in for emergency situation -- though rushed as they had other bookings. The carpet area dried well with my own blower on it for 24 hours. Cleaning that right away was my main concern.

They were fast and prompt with communication and very detailed regarding price. The quote was as…read morediscussed. They cleaned sofa + loveseat + chair + 2ottomans that were in storage. They cleaned back to previous luster. They were faster than I expected. 2 people came. No mess left. CASH ONLY!!