We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian graciously offered to reimburse me for a couple items that apparently were swept up in the…read moreremediation. The ground floor of the townhouse that incurred the backup is small (400sf) so there was not much space to move the contents out of the way. Ian also explained the insurance limitations for a level 3 backup when the homeowner insurance as written neglects to reference the HOA master policy. Overall EC Restoration works better with homeowners than the big national water remediators, which is why our adjuster uses this business. We are lucky to have them for this (hopefully) once in a lifetime event.

If you want to be ripped off, provided BS reasoning for bad work by unskilled incompetent workers…read moreposing as professionals, then you can hire Rainbow Restoration of Drexel Hill. I was introduced to this company via USAA for water damage due to a failed bathroom that caused water and mold damage. Months into the work, I had to fire Rainbow Restoration of Drexel Hill for pure incompetence, lies, and stealing of my money. Despite being fired, they have continued to hold onto my downpayment and insurance check while trying to charge me for work that they never completed but tried to coverup and make claims against my insurance policy. Therefore, if you want bad work, poor service, threats, lies, financial issues, and legal troubles, hire Rainbow Restoration. Consider yourself warned. The owner (Alie) is a certified snake-oil salesman, and his so called certified workers do not have any type of training in the skills they claim to have. It's going on a year, the work they were hired to do had to be completely demolished and redone. Save your self. Feel free to ask questions, I can provide pictures of their incompetence.

Booked for Water damage restoration.Exceptional Service. Professionalism and attention to detail…read morewere evident throughout the process. Highly recommend their expertise to anyone in aneed of restoration services. Also great value for your money

They accepted my booking on short notice for emergency cleaning of basement carpet and tile floor…read moreafter water main break affected finished basement. Reasonable price. Adding small tiled bathroom floor on another level was $60 extra but ended up costing me $350 beyond that when they knocked over tray of toiletries; they missed picking up my brand new night guard which was likely sucked up with their cleaning hose. I didn't notice til hours later -- too late to check their discharge bucket. Did nothing to cover their shoes, nor clean as they exited leaving wet footprints on waxed wood floors and just-cleaned tile floor. I had to damp-mop again after their cleaning. Did not clean carpeted stairs, which needed it even more after their soapy, wet shoes and hose left residue. I don't know if they are capable of being more careful and thorough if more advance scheduling is done. Still, they were very good to fit me in for emergency situation -- though rushed as they had other bookings. The carpet area dried well with my own blower on it for 24 hours. Cleaning that right away was my main concern.

They were fast and prompt with communication and very detailed regarding price. The quote was as…read morediscussed. They cleaned sofa + loveseat + chair + 2ottomans that were in storage. They cleaned back to previous luster. They were faster than I expected. 2 people came. No mess left. CASH ONLY!!

In March 2024, I had Mike come out to repair my kitchen ceiling from water damage. He was quick to…read morerespond and reasonable with his cost. Im happy that I chose his services because he was very thorough and communicative throughout the whole process. He inspected my kitchen for mold, replaced my ceiling and crown molding, and painted everything for a smooth finish. Mike was very professional, honest, and a pleasure to work with. I would not hesitate to use him in the future!

Michael is fantastic--I highly recommend him. He is responsive, honest and trustworthy. And his…read morework is fantastic. He replaced drywall in our basement after a flood and took care of mold that had grown as a result of the clean up not being done properly by Servpro. He is taking on several other jobs for us and we will hire him anytime we have a project without hesitation.

Roto-Rooter responded quickly with knowledgeable contractor Ben. He did an excellent job. Tried…read moreaugering but continued to clog. Turns out we needed to replace an outdated corroded toilet.

They did a great job of taking care of a slow drain in the bathtub, customer service I spoke was…read morenice, and the tech came out quick and did a great job. In my view they are expensive.

It's unbelievably hard to find a good, reliable team in Philadelphia when it comes to fixing leaks!…read moreWe had a terrible experience with another company that left our son's bedroom ceiling open for months and couldn't figure out the issue -- they basically gave up and told us our situation was "too complex." After months of frustration, we decided to reach out to Moisture Master Pros, and honestly, it was one of the best decisions we've ever made. Josh and his team are the real deal -- professional, sincere, and absolute experts in leak detection and mold remediation. They found the actual source of our leak, water-tested, and repaired everything -- all within just two weeks. They even arranged for cleaners to tidy up our home once the project was done! Every step of the process was thoughtful and clearly explained, and Josh is just an all-around great, hardworking guy. We're so grateful to have found this team and finally have our home back to normal. If you're looking for a team you can actually trust -- this is it. Don't waste time looking anywhere else!

I want to do a re-do after some time and thinking. Josh and Hank did a fantastic job. The…read morecommunication can be improved but that's a small issue. The main issue is finding the leak and fixing it and they did that and more. When the water was pouring down in my bedroom they came over a weekend on Sunday evening to support and help me contain the water "leak". Next morning they found the split down spout and, were kind enough to let me sleep, and told me when I woke up. They fixed it. The reports are very clear and detailed. They give you all the information they've gathered and pictures of before and after. Overall, I am very grateful for the tough job they did here in my home. I haven't had a leak since they're work.

I bought a home two years ago and my wife who is a nurse has constantly complained of an musty odor…read morethrough out the house. (mostly basement). After doing our research online and making a number of calls, We called EnviroProz to come do an inspection. (this was based on their certifications, years in business, and price). The consultant Mike was very professional and knowledgable, he asked lots of questions and explained everything about the process. He then performed a very thorough inspection of the home. He used meters and an infrared camera and discovered moisture and mold behind the finished walls in our basement. We were provided with a detailed report (over 20 pages) with pictures, readings, lab results etc. VERY professional! This was followed up by a phone call to discuss the report and offer advice on what to do next. Its rare to get this type of service these days! BIG Help!

I've lived in various places and needed people to inspect for mold several times. EnviroProz blows…read morethem all out of the water. My family and I were so impressed with and grateful for Mike, who was incredibly thorough, knowledgeable, practical, and extremely trustworthy. This was so helpful to us in dealing with quotes from various mold remediation companies, as their conflict of interest to sell us a more expensive service sometimes contradicted the more objective inspection by EnviroProz. I absolutely recommend EnviroProz for whatever you need; you won't be disappointed.