This is an honest mechanic shop where I take all of my cars. Fair prices also. I highly recommend…read moreBice Autp

I used to take my old Lexus to Mr Bice when I worked at Baptist Hospital. I now live too far from…read morehis shop to make it practical to drop my car off. But I have made exceptions for large jobs like a timing belt replacement. Furthermore, six months ago, I took my car to a dealership to replace a sensor. It was a proprietary part that Mr Bice could not program. The dealership said I also needed a new radiator. I took it to Mr Bice for a second opinion. "Not true" said Mr. Bice-saved me easily $500 and I've had NO problems w/ my cooling system. If you live in Alabaster, you have a great, honest, mechanic in your area. Bice Auto. Consider yourself fortunate.

Amazing service. Extreamly professional and highly efficient. Truly a hidden gem. Great place to…read morebuy a car and/or get your current car serviced.

What unbelievable service! This place is the best! We were traveling from michigan & Paul helped…read moreus out immensely! They are the kindest most helpful people we could have ever hoped for!

Before payment, you're treated like a valued customer they desperately need. They send you videos…read moreof the car you're buying, the price, and bombard you with multiple phone calls and emails every day. After you pay, no one responds to you anymore. My temporary tag expires in a week, and I still haven't received the car title they were supposed to mail out. I checked with the local DMV and there's no record of my information. I've called every relevant department, and each one says they'll look into it and get back to me--but days have passed and absolutely no one has followed up. So I don't recommend this place at all. If you don't want to create trouble for yourself, stay away from them.

I recently bought a used car from Long Lewis Alabaster. The sale itself went smoothly, the salesman…read morewas nice and polite and honest, and I got what I thought was a good deal on a car. The mechanics at Long Lewis Alabaster said that their inspection didn't find any issues, but after taking the car to my personal mechanic as soon as I could (one week after purchase), he found (and showed me) that the car I bought needs new front brakes and has an engine coolant leak, so now, I have to put over $1,500 dollars into a car that I was told was in good working order. I will NOT be returning to Long Lewis Alabaster for another vehicle purchase in the future. I'm rating two stars only because the salesman was nice, polite and seemed honest.

Super easy process, they handled everything so well. I was able to trade and purchase a car in less…read morethan 30 minutes online. Birmingham staff for pick-up was super friendly and patient, we were an hour early due to storms rolling into town and they were still very nice and friendly! Hopefully I get some long term use out of my new car, but will definitely be using Carvana again!

One star only because zero stars isn't an option. This is not an issue with the Carvana of…read moreBirmingham location--the team there was excellent. The problem is Carvana's broken process. The entire purchasing experience was stressful and frustrating. Just when I thought we were finally finished with Carvana, another major issue arose. Two full weeks after I dropped off my trade-in and picked up my new vehicle, my credit union informed me that Carvana failed to pay off my credit union loan within the required 10-day payoff window. As a result, my account is now past due on a vehicle that has been in Carvana's possession for over 14 days. To make matters worse, my new loan funded Carvana more than three weeks ago. Throughout this ordeal, Carvana's customer advocates largely added to the stress rather than resolving issues or clearly explaining next steps. Problems went unresolved and communication was consistently poor. I would not recommend Carvana to anyone. The Carvana process is fundamentally broken.

Don't buy a car from these people. It's a crapshoot on quality of vehicles they have. They sold me…read morea car that had major issues and won't even respond to emails. My mechanic said he sees a lot of that from people that have bought cars here and Susan Schein. Too bad yelp doesn't allow negative stars.

Last year I purchased a SUV for myself and I was so impressed by the selection of vehicles and the…read moreknowledge of the sales staff, that I just purchased a car for my daughter's 16th birthday. I will highly recommend SOUTHTOWN MOTORS of Pelham to all my friends and family. Outstanding service!!!

Look elsewhere. We paid cash for a cute little car for our teenager. It ended up costing nearly…read more$7,000 but not worth the price tag or the headache. The car sat there waiting for a repair that we had the good sense to get them to agree to honor prior to signing the paperwork. After 4 long weeks & weekly promises that they would get it done asap, we decided to just go pick up the car. The check had cleared and to make a long story short, we were scammed. Avoid this place at all cost. They are not good humans.

I bought a 2013 jx35 infinity from Mark on Sept 27th. I drove it home, the next day for a tag, and…read moreone day to work. The following day the transmission hesitated and a check engine light came on, I was less than a 1/2 mile from home so I turned around and parked it. I called Mark and told him about the issue along with the code p1778 and asked to return the car. He said he would have to get with Jim the owner. He later that day Oct 2nd told me Jim would give me $1000 towards repair but that was it. I asked him to have it repaired and he said no they did not make enough money off of the car. I am out $8000, plus my tag, plus my gas, plus my insurance, and a $75 oil change. I hope this helps others.+1 319-930-7858 this is the number he texted me from if anyone needs it.

Have had several cars fixed at this location. Oscar is the owner. Tranny, motor, suspension, body…read morework and paint....these guys do it all. They also have used cars for sale. This family friendly location is a hidden gem in Alabaster. There advertising is word of mouth by happy customers. If your car needs repairs or your family needs a great used car....head to Hercules and ask for Oscar!!!

please, please don't take your vehicle to this shop. i took my vehicle to him in january. he…read morecharged $1090, he kept it for over a week. then week's later my vehicle broke down. he had my vehicle from february 2026 - april 2026 when he returned to my home. he dropped it off without handing me the . i felt as if something wasn't right. as i thought the vehicle wasn't fixed. it made noises and wouldn't drive over 40 mph. he came to pickup and said would fix. only to keep it until may 8th. my vehicle was never fixed and i was scammed out of thousands.