I came here to get an oil leak fixed earlier this year and they got the job done. They identified…read morethe issue while I was getting an oil change and even followed up with me a few weeks later about it. Very appreciative!

Dishonest work. I…read moreusually change my own oil and oil filter every 5000 miles, but I needed it done last minute before a road trip. I called ahead and asked if I could bring my own (preferred) oil and oil filter and just pay for labor. They had no problem with it--I'm ecstatic! So I bring my vehicle in, provided my own items, paid $60 for labor, and then made my way. (If you've been to one of these places you'll know they open your hood to in advance to run their multi-point inspection of sorts, and to pour oil in once it drains. But you can't see what they're doing below your vehicle.) 5000 miles later, I go to change my own oil and oil filter only to find out that they used a smaller than OEM oil drain plug, and they didn't even use my $20 K&N oil filter and instead used a low quality $7 Ecogard one! In the end, I had to buy and order the correct oil drain plug and a quality oil filter. If it's just an oil change, go for it--their prices aren't bad. But if you care for your vehicle, want it to last, and appreciate quality parts for your investment, try elsewhere.

Amazing place. The mechanics were not able to help me and were serious about letting me know my…read moreoptions. I would go back in a heartbeat.

Excellent service, friendly and helpful staff! They are an extremely professional and reliable…read morelocal option for having your hybrid worked on. With three Toyota hybrids in our family, there are our go-to option!

My car isn't fresh off the assembly line, so she doesn't have all the latest bells and whistles…read morethat newer models boast. That said, the service managers are always pleasant and happy to walk me through what work is needed. The services are consistently handled thoroughly and professionally, which gives me real peace of mind.

I want to start this off by saying they have been great folks to work with over the years. I spent…read morea lot of money and worked with them almost exclusviely with both of my families cars. But my last exerience was one that I cannot help but be infuratied by. I had an issue where my 2012 Highlander AC went out in July and it was $2700.00 to fix. So I agreed and they did the work. When I took the car in the heater worked fine and prior to the AC going out the temperature control worked without any issues. They "fixed" the AC and it blew ice cold which was great for July. I noticed immediately that you couldn't regulate the temperature at all but life was busy and in hindsight I should have turned right around and took it back in. Fast forward two months when I had a blowout, I took it back in and alerted them to the issue's (no temp control and heater is out). They mulled it over and said it was a completely different issue and wanted another $2700. If they had test run the system after "fixing" the AC, they would have noticed something was off. Or maybe they did and just pushed it out anyways? They claim to warrenty their work but that didn't hold up here either. No attempt whatsoever to meet me in the middle. Nothing except a "sorry, completely different issue so another $2700.00". Not a good look Rob'e Man's.

Stopped by for "Ladies Day" at the oil change shop. Which is simultaneously archaically offensive…read moreand a welcomed $5 off. I had to wait in line about 45 minutes, but never had to get out of my car. This location is so close to downtown, I'm sure it's much quicker not near rush hours. I could tell they were working as quick as they could, which was nice. And as far as I know everything looked good under the hood. I had to laugh that I overheard the mechanic recommend to the car next to me "yeah... you probably need, like, a new car..." Like, damn, that's some real advice.

I went to the location downtown Birmingham. They checked my wife's tire and said it needed to be…read morereplaced. The issue could not be plugged. It was on the side of the tire. They called and said, I would have to wait until Monday because they had to order the tire. They also said, one of their other locations had the tire. They gave me all the information on the model, filled up the tire with air. Did not charge me. I went to the other location; tire was installed in 90 minutes. Problem solved. I highly recommend this vendor. Hope that helps some of you.

I pulled up and "Lavoisiea" asked what I needed and I said an oil change and he said "Hold on" --…read morenot a very nice greeting to a company who I'm giving my business. Later I realized it seemed like he was dealing with being short staffed or something. I say this because typically the person who is "up top" doesn't go "down" to drain oil. This made me a little sympathetic. Fast forward to him telling me how much it was, paying, and then looking at sheet where it says "so and so" checked, such as air filter & windshield wiper it SAID "OK" but nothing was checked, period. Drain oil, put more in & show dip stick & right left reverse lights BYE. Called manager & he never apologized... said to come back & he would check it. No I'm not coming back over 30 mins away, I stopped in after visiting my Mother & went to the first Express I saw. I shouldn't have to come back in the first place. It isn't my job to call you out on what you didn't do.

This review is long overdue. It doesn't just apply to this EOC, but to every location I've ever…read morevisited. This time around, I came with a dead battery. I managed to get it jumped off the night before and parked the car at this location. I returned this morning with my wife, explained the problem to the manager, and gave him my keys. My wife and I then crossed the street to Over Easy for breakfast. I returned to find that he had not replaced the battery. Instead, he realized that my battery was still under warranty at the Honda dealership down the road, and recommended I go there instead. After all, a free replacement battery is better than paying for one, right? Mind you, it would have been more profitable for Express Oil Change to have just replaced the old battery and rung up a sale on a new one. Instead, these guys were honest, just like every other EOC I've patronized. So props to you guys for the stellar, across-the-board training of your employees, who always seem to know the right thing to do.

I've been impressed by the professionalism of the people working there…read more They did their job fats but without rushing, kindly, and without "pressing" me on buying extra services. They checked anything needed to be checked and provided me of a good diagnostic for absolutely no extra cost. The mechanic that inverted the tires recognized a problem on the exhaust line that I knew it was there but I guarantee that only a professional could catch without a deep inspection. I'll go back there for sure. Nice honest service

Just had an oil change this morning. Easy in easy out. Going next week ti my tires rotated n brake…read morepads checked out. Fast and friendly staff, would recommed.

The worst afternoon turned to not be so bad. I walked out of work to a flat, had ran over a nail. I…read morepumped it up enough so I could drive. Got to Mavis and they were able to plug it. They got me in and out. Major thanks to STEVEN!

I went to Mavis in Lakeland Florida to fix a sound that I was told was a mount. I am a repeat…read morecustomer of Mavis (Tire Kingdom) on South Florida Ave by the Outback Plaza. The young man that took my information was told that I needed brakes, shocks, and flushing of all fluids which would cost well over a thousand dollars. I refused and said just fix the mount please. It was about 20 min later, the manager came over and said that I needed brakes and the shocks were all 90% gone front and back. I refused again and said just fix the mount. The 3rd time, the manager took me to the service department. The mechanic had all the wheels off, and the manager then said, "Legally maam I have to show you the brakes and that you badly need brakes. I cannot be legally liable if you get in an accident." He scared me so bad, that I said just do the front ones. He said he would take $100 off if I had all of them done. I said ok if it's really that bad. He then gave me a bill of $900.00 with an itemized list of all the things wrong with this car. I then took my car to another establishment to see if in fact I do need shocks. The new establishment (Mr. Carburetor) on Pipken, said absolutely not. Your shocks are fine. Does Mavis in Lakeland do this to everyone that is a senior. Scare them to death to do mechanical work? You lost a customer in me.