My favorite ChickFilA by far! I love that it's not futuristic and it has the kids play area…read more Service is great, it's actually clean and it's everything you expect from CFA. PLEASE keep the play area!

The drive thru is getting as bad as McDonald's. It is not my pleasure to park my car in the busy…read moreparking lot. I noticed there are designated places to park when your drive thru order isn't ready however I couldn't park there because the spaces were already taken up. Do better.

Extremely disappointed with my recent visit to the Stafford, VA location. Despite placing a mobile…read moreorder in advance, the experience was frustrating and poorly handled. After an extended delay in the drive-thru (20+ minutes), I went inside to pick up my order. I noticed what appeared to be my order (correct bag and drink) sitting behind the register instead of in the mobile pickup area. Multiple employees saw me waiting but made no effort to ask if I needed help or acknowledge my presence for a significant amount of time (+/- 25 minutes). More concerning, I observed several employees arriving for their shifts around 10 a.m. and immediately beginning work at the registers and handling food without washing their hands. That alone raises serious health and safety concerns. While I've enjoyed the food occasionally, knowing that this location doesn't follow basic food safety ruins previous experiences. I understand locations get busy, but lack of basic customer service combined with apparent food safety issues is unacceptable. I'm usually a fan of Hardee's, but this visit was a major disappointment.

the cook they have at the stafford location can't seem to make a breakfast sandwich right. went…read moreinto the store to fix my order they messed up and still gave me the wrong item even after one of the workers double checked. The food is almost always either over cooked or undercooked. Manager tried to help.

It's been several years since I visited an Arby's and I always used to really like their food, so…read moresince I was in the area one weekday, I stopped in for lunch. The staff working there were really friendly and helpful. The menu is still appetizing, I could only hope that the items I was about to order would be prepared to spec and be as awesome. I tried a couple of their sliders; the Buffalo Chicken and the Jalapeño beef and both were excellent. The Buffalo was fresh, piping hot, and spicy too. I also tried their curly fries and they were OK, but a little on the cool side, so they might have been sitting in the bin before being served. Finally, I tried their Smokehouse Brisket and it was decent, but not nearly as good as those sliders. The lobby was decent, but all the sauces were empty. I asked for sauce at the counter and they gave me packets, as well as came out and filled the containers in the lobby. Overall - it was a nice visit and I'd return.

Jordan was AMAZING! The service was incredible and the food was perfect. I asked for changed on my…read morefood and he made sure the accommodations were made and I was extremely happy with the time it took to get my food and the service I got. For it being fast food, this gentleman is doing much better than anyone in this field I've seen in a LONG time.

Nice place, always clean. Service is always very good. The new Whopper is outstanding, really…read morejust as good as Five Guys and cheaper. The Saturday afternoon car cruise is always a welcome treat.

Stopped in for a quick dinner on a Friday evening…read more Ordered a Fish sammich - added cheese, tomato, and onions (it comes with lettuce, pickles, and tartar sauce. Also ordered a medium order of French fries and a bottle of water. The sandwich was made to order - and was hot and tasty. The fries were also hot and crispy - although they could have used just a tad bit of salt. Service was good. Ate in, dining area was clean. Paid with Apple Pay.

This Mission BBQ was very nice and the workers were very pleasant. I'm never actually been to a…read moreMission BBQ where there has been bad service yet and hope it never occurs. I ate inside and the ambiance was very relaxing. Two different people came by and checked on me and my dad. You absolutely feel welcomed at this location! The food was good. I ordered the pulled chicken sandwich, beans, and green beans. All were very tasty and filling. I would absolutely recommend this location due to the ambiance, cleanliness, and pleasantness from the staff!

I came here with some work colleagues for takeout. We got here, picked up our food, and got back…read morewithin 30 minutes which was amazing. It was busy at lunchtime. Ordering online was easy. As we arrived inside, the gentleman packing up our orders was friendly and asked about sauces, receipts,etc. Mac and cheesy was toasty on top, very creamy. Pulled pork was flavorful and tender. I like the slaw as well as the mountain state bbq sauce, which had a nice tang to it. I've been to other locations and this one is on par with them.

Nathaniel was the best cashier I've ever had. The line at the self order kiosk was packed. I…read morelooked over and Nathaniel was ready to take my order. He even repeated my order back to me.

Ordered dinner at this location. Last night.....service is TERRIBLE! Soup top was not sealed so…read moreended up with a soggy bag and 2/3 of the soup at the bottom of the bag.....AND CHICKEN harvest salad had not an ounce of chicken on it...an obviousl oversight at the expense of the customer! Both items were due to lack of attention vs food quality. Called the store once I got home only to reach a recording saying it was dinner hour and I'll need to call back after 7pm ....it was 7:10. Careless service Unkept store Equals last visit from me

Good food and service! The food was ready right at the pick up time and the staff was accommodating…read moreto all my requests

The food here is genuinely excellent -- best chicken in the area. That's why I'm taking the time to…read morewrite this instead of just walking away. Three recurring issues with newer staff: 1. Phones aren't being answered. I've called multiple times over recent visits with no answer. When I came in to ask about it, a new tall younger employee told me the phone was "broken." While I was standing there, I called the store from my cell -- it rang, and he went to answer it. That's not a broken phone; that's a lie to a customer. 2. The store is closing before its advertised 9 PM time. Tonight my wife walked in at 8:48 PM and was told the kitchen had closed at 8:45. Lights were already off. I had been trying to call ahead -- multiple times before 8:45, no answer. Same employee told her the phone was unplugged because of robocalls. The phone was never actually unplugged -- I proved that myself the last time the same employee gave me that excuse, by calling from inside the store. The 'unplugged because of robocalls' story my wife was told tonight is a second version of the same lie. My toddler was left in tears because he couldn't get his bun. If you advertise a 9 PM close, be open until 9 PM. If you list a phone number, answer it. The employees and management (or ownership) on shift tonight need urgent review. 3. An older gentleman at the counter has repeatedly refused to enter my rewards number. Both my wife and I have experienced this separately. This has happened across $80--$140 in orders. Meaning I lost $10+ in rewards. Rewards numbers should be asked for and accepted -- that's the whole point of the program. I want to be clear: this is an amazing place that has typically had amazing customer service. We have spent hundreds if not thousands here. Service has only sharply degraded in the last month. Before that, I had a real attachment not just to the food but to the employees -- their discipline, attitude, and work ethic. Some went the extra mile for my young son, slipping him a bun or extra pickles so my toddler could leave happy. It felt like a community, like a place where we were known and cared for. (Frank, Peyton, and James -- if I have his name right -- all are exceptional employees: others need to model them). If everyone performed like them, I'd change this to a glowing 5-star review -- and I may if this is taken seriously. Something has changed recently -- whether it's new management or new employees who need to be addressed, I don't know. I'd happily revise this review upward if these staff members are retrained (or replaced), the phone is answered during business hours, the store stays open until its posted close time, and rewards numbers are honored. I dislike posting this, and I'll take it down when things are corrected -- but something needs to change. The level of engagement this receives at the highest levels -- rather than a generic response -- will dictate my decisions moving forward. If closing early and not answering phones were ownership decisions, I want to know who I'm addressing. There's only so much that honest feedback can fix. The good-food and hard-working employees deserves customers who keep coming back, and right now this front of house behavior is costing you that.

After placing a mobile order, I went through the drive-thru to pick it up. The employee was…read moreunwelcoming, did not greet me at the speaker or window, and told me to pull forward and wait. When my food was brought out, it was the wrong order. I went inside to have it corrected, while several employees saw me at the counter and did not acknowledge me. When I was finally helped, I was directed back to the same employee, who appeared frustrated by the mistake and responded rudely before getting and handing me my order. Even then, my order was still missing items. At that point, I chose not to return again. While the food is usually fine, this experience felt unwelcoming and poorly handled from start to finish. The lack of courtesy and repeated order issues are not what I would expect from Wendy's or even a fast-food restaurant.

My frosty had hair all in it…read more The fries were undercooked Service lady was disrespectful Online app is such a hassle and hard to use. The place is silent and awkward. Dont. Go. Here. (But ya'll are fat so I bet you will anyways bcuz you can't deny the call of food.)

Super fast service, but a medium fry is $3.29, whewww Texas me pleaseeeeeeeeee…read more Can't knock down the eating cause of the price because it's like that everywhere here

Do I really need to say anything. My food was cold and would not pass food safety standards. I did…read morenot eat it.

I've ordered breakfast from this location dozens of times during peak breakfast hours…read more This McDonalds is one of the cleanest facilities I've been to. The women's bathroom is always spotless and the same can be said about the rest of the customer facing area -- tables, floors, ordering counters, outside parking lot and store entrance. No trash overflowing and no fingerprints on the doors. Every orders I've made has been consistently filled accurately with no more than 5 minutes wait. I like how often I see the employees I've encountered genuinely pleasant and upbeat. You don't see that very often elsewhere. We ordered iced coffee with different modifications-- husband likes his with 5 creamers and extra caramel. Mine with one extra creamer and extra caramel. Both orders were filled accurately which we were both pleased. Many places give us the coffee as is during peak hours. I don't blame them when it happens but still. I look forward to returning again in the future when I am back in the area. BZ to all staff for the consistently outstanding job completed!

My experience at the McDonald's located at Wonder Rd Stafford, VA by far was the worse experience…read moreis my life not only was I burned with hot chocolate by the cashier at this location as she did not put the lid on good at all no one has reached out to me regarding this matter that is coming up on a week ago no apology no if I'm okay no nothing. I'm beyond upset and this not conducive to how you handle business beyond ridiculous above and beyond.