Very hard review due to the mixed feelings I have about this place. My first impression was over…read morethe phone when I asked about check in time I was told it is 3pm and if you want to check in before it is an additional 25 dollar fee, seriously? yes even if the site is available, ok so what do I do if my GPS takes me there and arrive at 2:40 and she said you still have to pay the 25 dollar fee or you can wait at a nearby Walmart. Gave me the impression that is not a customer friendly campground. I wasn't given the discount because I didn't ask for it, no refunds after the site has been reserved, no credits either. Upon arrival we were waiting to be checked in behind a Class A rig by the gate house and due to the size of the Class A I could not read the tiny sign indicating that if there was nobody at the gate to come inside, finally when that rig moved I realized I had to go inside, another 5 or six minutes wasted after 3pm no big deal but it adds up to my initial disconformity. The place is huge! I have never been to a campground with over 1000 sites not one hundred but one thousand! Very hard water but that is not their fault, city water. Got to our site and it looks ok but but but it is not concrete and it is not gravel, it is a combination of dirt sand and leaves. That tells me the site may have been vacant for several days and the 25 dollar fee is not even justified because I am not rushing employees to clean up the site that just became available the day of my arrival. Dirt and sand, no problem as long as there is no rain because I brought my 14 X 14 rug but guess what it rained all day the day before our departure and it was a bit of a mess even if we take our shoes off inside the coach. We didn't partake in any of the amenities available like the water park and the corn hole etc because of the convention we were attending here and BTW the facility we were given was very nice to accommodate about 80 plus of us. I take one star for the fact that my site wasn't quite level and for the dirt, it is not even gravel for goodness sake. I wouldn't call it a resort unless every site was concrete Would I come back? Yes just because the beach right there a few feet from the sites that are closest to the Information Center where we gather every day for our conference. It turns out they give a discount but they won't offer it to you unless you ASK for it and because I didn't ask at the time I booked they refused to refund because it is run by a corporation with dozens and tens of dozens of employees. Inclined to take two stars but because I had a great time with our new friends at the convention I am leaving this place very happy and wishing to come back when it is not raining ALL DAY with a bloody mess on my shoes with all the dirt and sand. Water park inside for the youngins but the dirt and sand prevents me from calling a five star resort but a four star campground

If you want a party atmosphere of loud music and teenagers riding golf carts around until 11pm you…read morewill like it. But not our idea of family friendly - yes there are lots of things to do like beach, Putt/putt and arcade (extra $) but for relaxing, walking or riding bikes it's terrible due to heavy traffic of constant golf carts and vehicles. If you don't bring your own fire ring you have to rent one if you want a campfire. Almost all sites are dirt/gravel and they are super close on all sides.

Horrible experience and customer service. Our moped died on us after about an hour. Had to push it…read more2 miles back to hotel. Lisa the manager was extremely rude to us and offered zero compensation. Stay CLEAR of this establishment

She was very nice and accommodating. We had been duped by another location and she very politely…read moreaccommodated the price and the deal. We had a blast with my mother was able to see Ocean Blvd bc of the cart and she enjoyed it.

we love coming here and have for years. We are so grateful for the experience our 6 year old…read moredaughter had attending camp this past week from 9am-11am Mon-Fri. The staff are so welcoming, inclusive, and helped our shy girl come out of her shell. Each day she came home raving about the fun time she had and was so excited to share the stories she learned and discussed from the Bible. The staff was thoughtful and gave her a children's Bible of her own and wrote a beautiful message in the cover and even put a bookmark on their favorite Bible story. Can not say thank you enough to those folks, needless to say we will definitely be doing this again next time we're down here during the week.

I really recommend this place, they have loads of places to put your bike or scooters, many people…read moreride bikes around so really recommend bringing a bike if you don't want to walk the entire time. Everyone is so welcoming. The pool is so much fun and they play good music, indoor and outdoor pool with a lazy river. You can feed the ducks, geese, and turtles! Walkable distance to the beach, they allow pets at the site and on the beach, had loads of fun staying here!

Mac at Sunset Beach Cabanas gets 5 stars for customer service-from the time I placed the call to…read moreset up the reservation to each day of my rental making sure I had my spot on the beach close to the access I requested. My cabana was up all day and held up through the windy day. He didn't come early to pick it up either . We were able to enjoy a full day of sun at the beach. This company has top quality products. My cabana was clean and had my name on the tag to make it easier to find. I highly recommend Sunset Beach cabana for all of your beach day needs!

They were so accommodating! I let them know where we will be parked and they let me know where it…read morewas set up! It was easy to find on the beach! This made our beach day stress free and more time to hang out with the kids.

I brought my Pedego bikes to Don after a not-so-great experience at another bike shop, and the…read moredifference was night and day. Don is incredibly friendly, knowledgeable, honest, and transparent. He took fantastic care of both of my bikes, completed the repairs quickly and efficiently, and went above and beyond to help. I live in Wilmington, and after our local Pedego shop closed, I first tried another bike shop that unfortunately wasn't a positive experience. Don's Pedego shop is now the closest authorized shop that could properly fix the issue with one of my bikes, and it was absolutely worth the drive. I'll happily make the nearly two-hour trip anytime my bikes need service in the future. Finding someone you can trust is priceless. Thanks for everything, Don! You're the best!!

My son and I walked into the shop looking to get his headlight repaired. The new owner was very…read morefriendly and willing to help. Rather than sell us something that was more expensive, he made what he said was a simple repair and saved my son a considerable amount of money. I highly recommend this business based on knowledge, honesty, integrity and friendliness. Give your business to this new owner!!!!

We rented bikes and then the next day we rented an umbrella and chairs. We had our umbrella and…read morechairs within 15 minutes, no joke. And these are the nicest people. For sure consider them if you need any beach equipment. They deliver and pick up.

I called on a Sunday morning after looking all day Saturday for a beach wheelchair for my daughter…read morewho had knee surgery. No one answered and I knew this beach trip was gonna be so upsetting to her because all she wanted to do is go on the beach. Thankfully 30 mins later they called me and asked if they could help I told them situation and was told we work on Sunday half a day to just deliver chairs and she told me if u need one go online before 12 and order it and we will have it out within the hour, so excited! Chair was here within the hour and my daughter was able to enjoy her trip even though still unable to get in water she got to go out on the beach thank u north strand particularly Mrs. Mcshane. Thanks for the call back to see if we needed help and being so courteous and kind and very responsive. I highly recommend this place!!!!!!!

This was my first escape room experience. Puzzle was challenging but do-able, well thought out,…read moremulti-room experience. Others I did it with had escape room experiences before and said it was better than most. Staff were very friendly and helpful. Would definitely go back again.

Great experience and awesome rooms! Would go back again! Host was great with helps and keeping us…read moremoving along if we got stuck

The Veterans Administration put me in touch with these folks since I now need a mobility scooter. I…read morehave absolutely no complaints about their service and reliability.

I have no idea why this place is rated so low. I walked in was pleasantly greeted, had a fast…read moretransaction and it was a 10/10 experience