Brandon seriously felt like meeting my long-lost twin brother Super handsome, incredibly friendly,…read moreenergetic, and genuinely passionate about helping people. His knowledge about eyewear is seriously impressive. No matter what questions you have about glasses, lenses, styles, or what works best for you, Brandon takes the time to explain everything clearly with a professional but fun attitude. If you need anything eyewear-related, go see Brandon! He'll make sure all your questions are answered and you'll probably have a good laugh while you're there too. Highly recommend!

Came here yesterday, right when they opened. It was about 20min wait to get helped. I think there…read morewas only 1-2 people at the counter. Jose was wonderful. He helped me picked my perfect glasses. I just got Lasik done few days ago, so now my eyes is naked without any blue light filter. I'm used to wearing glasses that have blue light so I came by to purchase a frame and blue light lens during their July 4 sale week. Jose was super patient and he's an avid competitive gamer! We connected with our favorite gaming titles like Final Fantasy and Kingdom hearts. Great guy! Thank you for your service!

Great experience! The staff was friendly, helpful, and professional. The place was clean, and I was…read morevery satisfied with the service. I would definitely recommend it to others.

I've been to this Warby Parker location multiple times to get glasses and went in today to get a…read morenew pair. I'm always welcomed immediately when I enter and the staff is always super friendly. Today in addition to getting new glasses I also needed my prescription sunglasses tightened and they did that for me while I looked at frames. There's always so many frames to choose from and the staff can help answer any questions as well as give suggestions on styles. It's always a quick and painless process to get my new pair of glasses ordered and they ship them to your home which is nice that you don't have to come back to pick them up!

I bought my sunglasses here and love them. Unfortunately, I bent them, and they sat crooked on my…read moreface. Janeth helped me by patiently and professionally bending them back into place. She was friendly and sweet...and fixed the problem. Kayla was also friendly and tried to help. Both young ladies were awesome and I will come back here when needed!

I'm on vacation for the week and had my glasses stolen prior so I had to run over to sun glass hut…read moreto see if I was able to grab the same pair. I hope I'm spelling her name right but Taria greeted me right away and I cant stress this enough but she gave the best service I didn't even know I can ask for. Now at first she didn't have the exact shades I had came in for but she was showing me every possible replacement that went with my look. After saying no to those she went out of her way to call another store to see if anywhere else had them and I was just about to be on my way to get them when all of a sudden I hear footsteps behind me and it's Taria saying that she found my exact pair under a different name! (my error) These glasses are a part of me and for $245 I was able to get it back, thank you!

Visiting Gentle Monster was definitely a unique eyewear experience. I'm not very familiar with the…read morebrand's history or story, but their designs are incredibly distinctive and at times feel very futuristic. Some of the eyewear felt a bit uncomfortable and seemed designed more to create a visual "wow" factor rather than focusing on everyday functionality or comfort. Still, it was interesting to see such bold and creative designs in person. Even though I didn't end up making a purchase, the staff was extremely professional and friendly. They checked in a few times to see if I had any questions, which made the browsing experience feel welcoming rather than pressured.

Gentle Monster is a South Korean Luxury eyewear brand known for its bold - art inspired designs and…read moreunique retailer spaces . Their glasses - ranging from everyday optical frames to statements sunglasses - costs typically from $ 225 and $355 . They are crafted from premium materials like acetate and lightweight titanium . The signature sunglasses frames can be fold together to a small rectangle shape . The glasses were originally designed with lower nose- bridges and wider face profiles to better suit Asian facial structures . Many customers find them extremely comfortable. They are a staple in high fashion and pop culture, frequently worn by celebrities like Jennie from BLACKPINK , Rihanna and Timothee Chalamet .

Shout out to Jeremy for being really cool and having amazing customers service, I'm definitely…read morecoming back to this location to get my glasses done by him

Even I got problem with my order still Jeremy help me a lot in resolving the issue..He really do a…read moregreat job in handling customer complaints.

I had a very disappointing experience with Unique Eyewear…read more On February 7, I provided my prescription and was told my glasses would be ready in about 3 weeks. However, things quickly became frustrating due to constant delays and inconsistent information. On February 28, I called for an update and was told I would hear back on March 2. On March 2, they called and said the glasses would be ready by the end of that week. On March 7, I called again and was then told it would take 3-4 weeks. When I pointed out it had already been 4 weeks, they changed it again to 4-5 weeks. On March 10, they called and promised the glasses would definitely be ready by the end of that week. On March 13, they informed me that their lab had lost the frame and they needed to reorder it and resend it to the lab. They also said it was the lab's fault, not theirs. However, the lab is their partner--not something I chose--so I don't think it's appropriate to shift the responsibility to someone else. On March 16, they called again and assured me the glasses would be ready by Thursday or Friday that week. Now, more than 7 weeks have passed, and I still have not received any call to pick up my glasses. This experience has been extremely frustrating. The repeated delays, broken promises, and lack of accountability are unacceptable. I would not recommend this place to anyone looking for reliable service.

The styles of glasses they offer are truly unique. They don't take insurance but if you calculate…read morehow much glasses cost at other places with the insurance coverage, the glasses and lenses here end up costing exactly the same. I have very high prescription with progressives and my glasses were made perfectly the first time. Wonderful.

I had such a great experience at the Sunglass Hut in Valley Fair Mall. I worked with Chirag, who…read morewas incredibly kind, attentive, and genuinely helpful. Most of us like browsing on our own, but I came in searching for a very specific style of sunglasses--and honestly had no idea what the style was even called. I gave him the vaguest description, and somehow he pulled exactly what I was picturing. We went through several options, and he gave honest feedback, recommendations, and helped me narrow everything down to the perfect two pairs. What I appreciated most is that he wasn't pushy at all--he truly wanted me to feel confident in my choices and told me what actually looked good compared to others. The store is clean, organized, and the customer service is on point. If you're shopping for sunglasses and want someone who knows their stuff without any pressure, definitely ask for Chirag. He made the whole experience enjoyable and easy.

I bought a pair of Dior sunglasses here in mid-December, and within the same week, one of the…read morescrews fell off. Since it had been less than a week--well within a 30-day window--I went back immediately with my receipt for a repair or assistance. To my surprise, the staff refused to help and told me I had to contact Dior directly. It is incredibly disappointing to buy a luxury product from a major retailer and receive such poor after-purchase support. I expected much better service from Sunglass Hut. Save yourself the trouble and shop elsewhere.

Great little shop on the corner of Main Street and University in Los Gatos with a small but solid…read moreselection of upscale sunglasses. I just happened to be walking by and decided to stop in to see if they could replace the lenses on my Prada shades. I had purchased them in Vegas and they were *trashed* after a few years of heavy, everyday use. Even though they are an older style, Diane was able to easily look them up and order the replacement lenses from Italy. It took about a week to get them, replace them and repair one of the arms, which was also loose. About $60 later and I have practically a brand new pair of shades. I couldn't be happier, considering how much I spent on them in the first place. Street parking, private lot and garage all right nearby as well.

Best sunglasses shop around. Bought my glasses about four months ago and they are putting a new…read morescrew in for me. Not only do they have kickass customer service, but the people who work there know their stuff. Every pair they recommend looked great on me and I felt like I wanted them all. Come here for your sunglasses.

So glad I found this place! I stopped in because the arm on my designer prescription sunglasses…read moreneeded to be fixed, the left arm broke and I wasn't sure if it could even be repaired. My OD tried fixing them several times and replacing the screws. It didn't work. I was in the area and thankfully still open at 5:00 pm (he's there until 6)! There was one person ahead of me in line finishing up. I was happy he was till there. He took a look at them, said he could fix them right then and there, and within a few minutes they were perfect. The arm is nice and tight again! He did give me a price quote first and thought it was reasonable, especially for being able to have it done on the spot. Just a heads-up, the location is a little different--you walk up to a window at the house, but it was super easy. I would also recommend bringing cash if you have it. I didn't, and there was a very small fee to use a credit card, which I didn't mind at all. Thank you for the great service! Fast, easy, reasonably priced and great work. I would absolutely come back and highly recommend them!

excellent service, i was recommended to this business by my regular eye doctor. when i pulled up to…read morethe front door, another person was already there wondering how to get in, or get someone to come talk to us. the other customer called the number on the door, and reached someone, and he came out to the door to greet us. he got the other customer set up and on his way, then it was my turn. he took a look at my situation (i stepped on my glasses and bent the temples to where it was almost unrecoverable.) he looked at them, told me what the outcomes and prices might be, and i left the glasses with him. in one hour, he was able to repair them and get them back to me. great service! the sign on the door was confusing as if the customer was expected to fill out a form and leave the glasses there, but no, i wasn't willing to do that. i highly recommend checking out the service.

We received excellent service while in the store. The lady checked in on us at all the right times…read moreand went above and beyond in answering our questions patiently and warmly.

This place has so many options!! The associates were so nice! They entertained my daughter for…read moreabout 15 minutes not the responsibility of them but they cared enough to say hi to her. The ladies were super helpful and sweet. The associate was wearing the Barbie influenced hot pink and they looked poppin on her. Wish I could rock them. Second time coming her and they did not disappoint either time.