Came here to get a new pair of prescription glasses. I have been eyeing these snoopy collab glasses…read morefor a while now. John was a wonderful! He helped me find the specific pair of glasses I wanted. The QR code said it was sold out, but he went out of his way to dig through their inventory and find it for me. He even made to to double check it was the exact same pair as the display. The wait wasn't too shabby, and I just did some shopping while I waited for my glasses to be ready. These glasses cost about $200, which is kind of pricey. But, I pay for glasses at my optometrist for about the same pricey anyway. At least I got a pair that is super cute and fits my look.

my husband and I enjoyed our experience at Jins - we both purchased prescription eye glasses here…read morerecently, and it was simple and fast! walked out with our prescription glasses in-hand! there is a downfall, however: I have very low prescription and since they use premade lenses to custom cut to your selected frame, I was limited in frame size. because of where my pupil lands within the frames I'd selected, the premade lense wouldn't fit the frame (this has to do with your focal point - so the premade lenses are a perfect circle, and the center of the circle is your focal point/pupil location.) so I had to downsize my frames, at least for the purpose of using in-store lenses. I think if I'd gone to another eyeglass shop that doesnt do same-day glasses, I'd have been able to go as big as I wanted

I came here with my son who needed his glasses fit better last year. We It's a smaller store than…read moretheir Palo Alto store. Parking is never easy. There was one attendant who helped us. 2/8/26

I've been going to this Warby Parker for awhile as you can tell when I first left a review over 3…read moreyears ago. Last year, I came here, but I decided not to leave a review even if their customer service was bad. As I thought, maybe it was an off way. But today's experience was the same as last years. Today, I walked around to check out the merchandise. No one greeted me or asked if I needed help. I was in the store for about 10 minutes and no one checked in to see if they could help me. I love the eyewear of the brand which is why it is the place I get my glasses. It's wild to me that the same experience that happened last year happened today - no greeting, no one asked if I needed help. But the weird thing is they greeted other people and asked them they needed help. Two years in a row of no customer service is wild. I'm sorry, but it makes no sense there's no customer service when they have at least 4 employees in the store. Y'all are not that busy. One of them was even using the table in the center to do a few push ups LOL. Really I don't understand this location except they have no customer service here. Literally don't know why they ignore me here because they did welcome other people coming in. Is it how I look? I already knew I was going to get the same glasses from last year and my prescription is the same. Easy sale, but I suppose they didn't want the sale. I've been in here for 15 minutes now and even sat on the couch to see if anyone would help, but nope. At least, I had time to write this review. I'm just going to walk over to their other store in the mall. Didn't even realize there was a Warby Parker there. Not coming back to this location again.

I bought my sunglasses here and love them. Unfortunately, I bent them, and they sat crooked on my…read moreface. Janeth helped me by patiently and professionally bending them back into place. She was friendly and sweet...and fixed the problem. Kayla was also friendly and tried to help. Both young ladies were awesome and I will come back here when needed!

I'm on vacation for the week and had my glasses stolen prior so I had to run over to sun glass hut…read moreto see if I was able to grab the same pair. I hope I'm spelling her name right but Taria greeted me right away and I cant stress this enough but she gave the best service I didn't even know I can ask for. Now at first she didn't have the exact shades I had came in for but she was showing me every possible replacement that went with my look. After saying no to those she went out of her way to call another store to see if anywhere else had them and I was just about to be on my way to get them when all of a sudden I hear footsteps behind me and it's Taria saying that she found my exact pair under a different name! (my error) These glasses are a part of me and for $245 I was able to get it back, thank you!

Y2K style sunglasses and glasses, they are designed for low-bridge/Asian faces and are a good…read moreoption though they are pricey and some of their styles are very bold. There are only 7 locations in the US and the only locations I've ever visited was their Seoul Myeong-dong store. I guess they are known for their funky art displays that seem to be unique in every store. The Seoul one had giant robot faces, this one has 2 donkeys in the front and a half robot old lady in the back that terrified me when I realized she wasn't a real person. The sales associate was amazing and told us a lot of the history and also recommended some funky and more standard frames. They have semancoses near every pair on display where you can get a direct link to it on their website. Some models are sold out and everything on the floor is for display only so they might not have everything being shown. They have an interesting sales model where everything is limited and produced just one time so if you see something you like it may be gone forever quickly.

Awesome customer service! Shout out to Brandon who fixed my favorite pair of GM sunglasses! I'm so…read moregrateful!!!

Shout out to Jeremy for being really cool and having amazing customers service, I'm definitely…read morecoming back to this location to get my glasses done by him

Even I got problem with my order still Jeremy help me a lot in resolving the issue..He really do a…read moregreat job in handling customer complaints.

I had a very disappointing experience with Unique Eyewear…read more On February 7, I provided my prescription and was told my glasses would be ready in about 3 weeks. However, things quickly became frustrating due to constant delays and inconsistent information. On February 28, I called for an update and was told I would hear back on March 2. On March 2, they called and said the glasses would be ready by the end of that week. On March 7, I called again and was then told it would take 3-4 weeks. When I pointed out it had already been 4 weeks, they changed it again to 4-5 weeks. On March 10, they called and promised the glasses would definitely be ready by the end of that week. On March 13, they informed me that their lab had lost the frame and they needed to reorder it and resend it to the lab. They also said it was the lab's fault, not theirs. However, the lab is their partner--not something I chose--so I don't think it's appropriate to shift the responsibility to someone else. On March 16, they called again and assured me the glasses would be ready by Thursday or Friday that week. Now, more than 7 weeks have passed, and I still have not received any call to pick up my glasses. This experience has been extremely frustrating. The repeated delays, broken promises, and lack of accountability are unacceptable. I would not recommend this place to anyone looking for reliable service.

The styles of glasses they offer are truly unique. They don't take insurance but if you calculate…read morehow much glasses cost at other places with the insurance coverage, the glasses and lenses here end up costing exactly the same. I have very high prescription with progressives and my glasses were made perfectly the first time. Wonderful.

I had such a great experience at the Sunglass Hut in Valley Fair Mall. I worked with Chirag, who…read morewas incredibly kind, attentive, and genuinely helpful. Most of us like browsing on our own, but I came in searching for a very specific style of sunglasses--and honestly had no idea what the style was even called. I gave him the vaguest description, and somehow he pulled exactly what I was picturing. We went through several options, and he gave honest feedback, recommendations, and helped me narrow everything down to the perfect two pairs. What I appreciated most is that he wasn't pushy at all--he truly wanted me to feel confident in my choices and told me what actually looked good compared to others. The store is clean, organized, and the customer service is on point. If you're shopping for sunglasses and want someone who knows their stuff without any pressure, definitely ask for Chirag. He made the whole experience enjoyable and easy.

I bought a pair of Dior sunglasses here in mid-December, and within the same week, one of the…read morescrews fell off. Since it had been less than a week--well within a 30-day window--I went back immediately with my receipt for a repair or assistance. To my surprise, the staff refused to help and told me I had to contact Dior directly. It is incredibly disappointing to buy a luxury product from a major retailer and receive such poor after-purchase support. I expected much better service from Sunglass Hut. Save yourself the trouble and shop elsewhere.

Great little shop on the corner of Main Street and University in Los Gatos with a small but solid…read moreselection of upscale sunglasses. I just happened to be walking by and decided to stop in to see if they could replace the lenses on my Prada shades. I had purchased them in Vegas and they were *trashed* after a few years of heavy, everyday use. Even though they are an older style, Diane was able to easily look them up and order the replacement lenses from Italy. It took about a week to get them, replace them and repair one of the arms, which was also loose. About $60 later and I have practically a brand new pair of shades. I couldn't be happier, considering how much I spent on them in the first place. Street parking, private lot and garage all right nearby as well.

Best sunglasses shop around. Bought my glasses about four months ago and they are putting a new…read morescrew in for me. Not only do they have kickass customer service, but the people who work there know their stuff. Every pair they recommend looked great on me and I felt like I wanted them all. Come here for your sunglasses.

Whoever came up with this business is an absolute genius!…read more I had two glasses that I had broken the frame and thought that was it. I really liked them and one was a very expensive frame. While at my optometrist I was recommended Vision Eyeglass Repair at 1144 S Winchester Blvd, Ste D, San Jose, CA 95128 Upon arrival, I found parking to be a bit challenging as this is a house. There is good ADA parking on the driveway. All business is done through a modified front wood door with an access window cut into it. The grounds are kept very clean and the business appears to be run by an older man and woman. I had a short wait, as there were two customers ahead of me. I learned that he tries to repair while you wait. The lady assured me he would be with me soon. Five minutes later I met the gentleman and showed him my broken glasses. He told me they could be repaired but involved repairing the hinges and other items. He gave me a price quote-which I felt was very fair considering the damage. I paid up front (they do take credit cards) and I told him he could have them for a few days. I came back a few days later and the glasses looked great. The lenses were clean, nothing was loose, the repairs looked great! I was so happy-that's why im doing this review. I HIGHLY RECOMMEND this business!

There is a reason this wonderful business gets a five star review! They are friendly, helpful, and…read morefixed my problem other places couldn't! I was looking for a place to replace my lens on my pair of sunglasses. All of the businesses I went to either couldn't do it or ruined my frames trying to do it. Vision eyeglass repair was able to fix my frame AND put the lens in within a few hours! I would definitely recommend this business for eyeglass repair. Note BRING CASH. I don't think they take card.

We received excellent service while in the store. The lady checked in on us at all the right times…read moreand went above and beyond in answering our questions patiently and warmly.

Kaylee was amazing. Super helpful and helped me with what I needed. She was not only professional…read morebut very knowledgeable. Will definitely be coming back to purchase more!