What beautiful chocolates displayed in the store and they do make their own. Also serving the…read morelocal and famous Charlaps ice cream. Craving a chocolate milkshake I stopped in at lunch and sadly, the chocolate ice cream had not been delivered yet. Waiting for the owner to finish with a phone call I asked for a chocolate malted shake and said I would settle for some soft serve as the chosolate was not yet in. I asked about the frozen hot chocolate poster hanging on the wall and was told it was powdered based with 2% (yic) milk. No longer as appealing as the picture I waited to savor my shake in the car and off I was on the way back to work. The whip cream comes from a can guys! Perhaps I just hit them on an off day or perhaps my expectations are higher considering the neighborhood they are located in. 3 starz for Mediocre

We sent our friends here. They said: "We were taken to a…read morespecial room upstairs where there was a large table with a table cover. The two workers were very very kind and attentive, checking on us numerous times and working within our time limit. The woman was so interested and excited...this added some extra joy to our day."

Stopped in with my son before the Bills vs Chiefs game for breakfast. The California breakfast…read moreburrito was on point! Good size, full of protein and very satisfying. The fresh berries that accompanied it were a refreshing, sweet finish to the breakfast. Service was very friendly, staff was quick to greet and food came out efficiently with how busy they were for a Sunday morning. Looking forward to stopping in again to try the baked goods!

I want to love this place but something just always disappoints. The protein burrito was just very…read moremeh. And another breakfast sandwich item we got was just very much underwhelming. Something you could make yourself with more flavor. I will be sticking to the baked goods from here on out. The 2 star is for the service. Not very friendly at all. Hopefully just an off day....

Happened upon this European cookie and soup shop while mall walking in the McKinley Mall and SO…read moreglad we did. The owner was super nice and chatted about her available cookie and soup options as well as offered samples. Since we had just eaten lunch, we each only had a cookie sample. It was a shortbread hazelnut cookie and it was divine! It was buttery, nutty and not too sweet; it would be a great compliment to a cup of tea or coffee. Everything was displayed neatly and well organized within her space. I will definitely be back next time I find myself in Hamburg.

European cookies to die for. Not as sweet as the stuff you…read morebuy in an American grocery store but that doesn't mean no flavor. The cookies are rich and delicious. I spent a good 20 minutes talking to Marjorie who was patient and helpful. There's not much going on in the McKinley mall these days but these cookies are worth the trip.

I love it here. The food is super yummy! They have gluten free options and the pickles and hummus…read moreare amazing!!!! Eat them together!! Sounds crazy but try it. U wont be disappointed!!! Go here. Check the hrs before u go. They get super busy. Well worth it.

Unfortunately, not impressed with the breakfast. We ordered a couple brioche sandwiches and they…read morewere difficult to finish because they were soaked in butter and the eggs tasted off. The cinnamon bun was slightly rubbery and I was not a fan of the latte. Heard great things about the grange but it must not have been about breakfast.

Been dying to stop here for a breakfast sandwich and was glad to finally make it with my friends…read morewho were visiting from England. We all enjoyed this start to the day. The staff were beyond friendly and truly valued our visit. I could probably have stayed and chatted with them for hours. My friend and I enjoyed every morsel of our brioche sausage breakfast sandwiches. The buttery roll was heavenly. His wife said that her avocado toast was perfectly satisfying and their son devoured his croissant. We also couldn't say "no" to their freshly baked cookies. Glad I went with the oatmeal cherry, because that tartness and texture hit the spot. Will definitely come back with friends. Love great food and outdoor seating in the OP village.

We came for lunch, and I can't say enough good things about this charming cafe/patisserie…read more Let's start with their daily quiche of the day; today it was asparagus and cheddar, fluffy and slightly warmed. It came with a side salad of baby greens and a house vinaigrette. I also had the soup of the day, a tomato bisque, into which other vegetables had been blended: Very healthy!

Husband purchased roses for Valentine's day for me. as i was unpacking to display them i noticed…read moreevery single stem and petal was wilted brown falling apart had horrible scent. i called him to thank him but also ask that he gets new bouquet for the money that he spent. $100 dollars for this is absurd as it is but to not be able to enjoy them for at least a day is another level of absurdity . The money was refunded on the card with no other offer except they can send me chocolate covered fruit next friday!!! i'm beyond appalled at the way Natalie the manager handled our conversation. they were delivered not even 20 min ago. i asked her to have them send a new bouquet she said no it's not an option if i don't like their flowers. Meaning they are all in the same condition as those delivered to me?! the fact they are charging people $100 for something like this bcz they can and it's a holiday is poor business ethic and horrendous customer service. when i told her I would be contacting corporate someone else she said "go ahead" and hung up on me. I live 10 min from the store you would think they would do the right thing. Never again would I support this business. Her attitude was disgusting most definitely not an isolated incident and i'm sure not the last ones they attempt to rip off if they can. Better off buying from a local florist who prides themselves in their work not some cash cow franchise looking to make a quick buck. lesson learned. Edit - after writing review to google i came across so many others who felt compelled to write poor reviews. at least i know im not over reacting with this awful experience. I can't believe they talk to customers and treat them the way they have and are still in business. Mindblowing .

My poor cousin's birthday fell during the quarantine. A booze drop off wanted to charge $30+ for…read moredelivery so that was out. I had a hunch that an Eligible Arrangement would be in the same boat but I was very pleasantly surprised by the price and delivery fee. They were able to get the arrangement delivered the next day which was Saturday in the AM. E.A. was able to provide a nice birthday gesture during this tough time.

I have been waiting all summer for Lou Lou's to open and it didn't disappoint! Despite a fairly…read morelong line the girls working inside today worked quickly to take and serve orders. The menu is exactly what you would expect and want from a summer ice cream stand. The menu has all the classic comfort options plus some unique options that put a "twist" on the classics. I opted for a classic chocolate vanilla cone on this trip but I will definitely be back and can't wait to try the lime dole whip and other delicious sounding options!

Yep still the best ice cream spot in OP!…read more Ambiance is just TOO GOOD for a warm summer night. You can't beat the patio with the lights. Service is fast and friendly. Like it love it will come back for more of it.

Wednesday afternoon lunch with the girls. One person ordered the fried bologna and was happy with…read moreit, the rest of us got the 716 Flight that was a mini roast beef with 5 wings. The beef was very tender and a good portion for the smaller roll. Everyone ordered their wings crispy & we had every variety from plain to hot. Wing were done right! Emma was our server, what a doll. She laughed and joked along with us and gave great service. The place is cute inside and it was great to be at the round table next to the fireplace on a rainy day.

Oh WOW! What a great dinner. We started out with fantastic homemade French Onion Soup that was…read moresome of the best I've ever had. Followed up by a Fried Baloney sandwich and the "the 716" which is a Beef on Wick and 5 chicken wings. Very scrumptious. The Byrd House represents Western N Y food at the highest level. Do yourself a favor and go there soon. I'm not a friend or relative...I'm just a customer who loves great food. Service was amazing and the prices were very reasonable. Thanks

PRICE!!! Went for a fish fry on 3/20/26. A fish fry was…read more$31.00. That $11 more than anyplace I've ever been. In reality it wasn't even that good. Small amount of fries, and potato's salad seemed to have been store bought, at least I hope it was because no chef made that. Service was excellent. Our waitress was fantastic! So many empty tables on a Friday night, I think this place has prices themselves out of the Buffalo market

Enjoyed everything we ordered. Beet salad, gnocchi, Mangia salad and a pizza…read more High quality food at a reasonable price. Wonderful ambiance. Excellent service.