I recently had the pleasure of entrusting Waters Moving Company with my relocation, and I can confidently say that they exceeded all my expectations. From the initial consultation with Ken Waters to the final delivery, every aspect of their service was impeccable. First and foremost, the communication was excellent. Right from the start, their team was responsive, attentive, and eager to understand my specific needs. They patiently answered all my questions and provided valuable guidance throughout the planning process, which instantly instilled confidence in their capabilities. On moving day, the professionalism of Alfredo and his team was truly commendable. They arrived promptly, equipped with all the necessary tools and materials to ensure a smooth transition. What impressed me the most was their efficiency and care in handling my belongings. They meticulously packed and loaded everything with precision, demonstrating a level of expertise that comes only with years of experience in the industry. Moreover, their attention to detail was remarkable. Not a single item was damaged or misplaced during the move, which speaks volumes about their commitment to quality service. Whether it was fragile glassware or bulky furniture, everything arrived at my new home intact and in perfect condition. Beyond their technical proficiency, the movers exhibited exceptional courtesy and respect throughout the process. They were courteous, friendly, and went above and beyond to accommodate any last-minute requests or concerns I had. Their dedication to customer satisfaction was evident in every interaction, making the entire experience stress-free and enjoyable. In conclusion, I cannot recommend Waters Moving Company highly enough. Their professionalism, reliability, and customer-centric approach set them apart in the industry. If you're seeking a moving company that delivers on its promises and prioritizes the well-being of your possessions, look no further than Waters Moving Company. They are, without a doubt, the epitome of excellence in their field. read more

I don't even know where to start because Waters Moving honestly blew me away. Moving to San Francisco on Christmas Eve was no small task, but this team made it feel like a breeze. Seriously, who else could pull off a last-minute holiday move with this much care and professionalism? From the moment I connected with them, I knew I was in good hands. Their team showed up on time, brought the right energy, and handled every single one of my belongings like it was their own. They were efficient but never rushed, careful but never slow--just absolute pros at what they do. But here's what really stood out: their heart for the Veteran community. As a Veteran myself, I can't overstate how much it means to have a business go out of their way to support people like me. Waters Moving & Storage isn't just a moving company--they're community builders. They're the kind of business that makes you proud to support local. If you're searching for a reliable moving company in the Bay Area, look no further. They're the perfect mix of professionalism, efficiency, and genuine kindness. Whether it's a local move, a long-distance relocation, or storage solutions, these folks are the real deal. Waters, I can't thank you enough for making such a daunting transition feel smooth and even inspiring. Your support and kindness during a pivotal moment in my life mean the world. You've got a lifelong supporter in me, and I'll be singing your praises to anyone who needs movers. read more

I cannot say enough about this company! I am a very non-trusting person so it really takes a lot to impress me. I can say that Waters has done this. My family and I made an appt for Waters to come give us a bid. Ed (Sales Mgr) was on time, polite and very professional. He took his time and LISTENED! I was very worried about my valuable items being broken...Ed had the bid to us the next morning and was very pleasant when I called to ask further questions that I had thought of overnight. When the crew arrived...They were all very professional and pleasant. Everyone introduced one another and they also made my family and I feel comfortable that we had made the right choice. (We interviewed 4 moving companies). The crew packed our home and also moved it to our new home. NOTHING was broken or damaged. This crew also finished the job almost an hour before the estimated end time. This company was well worth the money! (Out of the 4 companies that gave us a bid...They were 2nd to the lowest.) We decided against all the other companies just because we were so impressed already with Waters. Money is a big factor in making a decision but WHO you are comfortable with is the main decision. Moving in general is very chaotic. Waters made our move very easy! No chaos or being crazy on moving day. I would tell everyone thinking of moving to hire this company! YOU WILL NOT BE SORRY. Wonderful company! read more

I am appalled. The representative who showed up was a young arrogant kid who, by the way was not only late, but he denied my request to conduct his business quietly. He said he didn't have to adhere to noise violations after 8:00 AM, I greatly respect my Pleasant Hill neighbors so this did not sit well with me. He made it clear that my concerns in a quiet Pleasant Hill neighborhood was of no concern to him! Worse, their truck arrived at my brand new home and after inspecting the residence, failed to lay down any protective liners. He rolled his hand truck in over brand new laminate flooring with absolutely no regard to scratching it. This young "mover" actually laughed at my concern as he conducted "wheelies" on the brand new flooring of my kitchen with his hand truck, which marred it with scratches that to this day cannot be removed. We've had to cover it up wit a rug. BTW: Even at my verbal and alarming concern to stop, he refused to place protective floor covering at my request; and continued to mar my new floors at will. Frankly, I thing he actually thought it was funny!!!!! WARNING: UNLESS YOU HAVE NO CONCERN FOR THE CONSERVATION, COST OR INTEGRITY YOUR PERSONAL PROPERTY, NEVER, EVER HIRE THIS MOVER!!!!! read more

Our day started with the crew showing up all prepared and ready to go with truck, men and equipment. We had no idea how our move was going to progress but we could not have been happier to find out that our moving crew knew exactly what to do and all we needed to do was supervise where things went. We couldn't believe that the six man crew could have everything in our house packed and in the trucks ready to go before 4 o'clock in the afternoon. The next morning they took all of our belongings on a long road trip up to Placerville from Walnut Creek starting their day at 5am. They showed up with plenty of energy and a few extra men. The day began with everything flowing smoothly and with smiles on everybody's faces. By 1:30, the crew was done and on their way home and here we were with all of our belongings safe and in place for us to unpack. We Highly recommend Waters Moving to everyone that is planning a move. They provide tubs to pack all your stuff and help packing if you need it. The pricing is right, the way they handle your move is amazing and the end result is a stress-free easy move. Don't hesitate to call them for a quote, and make your move a piece of cake. read more

We just used Waters & I will continue to refer all friends to them go forward! We bought a new house but due to rent back timing we had to fully move out of our home, store our belongings for 6 weeks, and then move again. Waters was phenomenal on all accounts. They came over, took inventory, and provided us with a quote. On the day of move out, they were on time, quick, professional, and tolerated our kids running around the whole time. Storage was reasonable & we were even given a free month coupon that we used for our first month. On move in day at our new home, again they showed up on time, were courteous, asked us where we wanted things placed. We did a final walk through & I had them move several things around & even back downstairs. They could not have been nicer or more accommodating. My only tiny gripe is that some of our furniture pieces were scratched, but I think you have to expect that if moving no matter the case. Thank you for making this annoying move a little less painless! read more

I could not have asked for more efficient, polite, hard-working movers. The office staff was great and really easy to communicate with and the estimate was completely accurate and professional but it was the movers who put this company over the edge. Even with a couple of loops being thrown at us during the move, they were incredibly professional and made the emotion experience of dismantling my office and moving it across the Bay so easy. The other thing that I found noteworthy was just how cheerful the guys were and how kind they were to one another. Waters sent out a crew of about 6 or 8 guys (there were so many, I lost track) and they just tackled the office and had me out of there super fast. I could even hear them singing in the hallway. Likewise, when we got to Oakland, they had my new office filled up in the blink of an eye and were off to the next stop, no muss no fuss. I am so happy with my move. Absolutely worth the money. read more

After having some awful experiences with movers, I have become very gun shy. I am pleased to say that our experience could not have been more positive with the service and care provided by Waters. We had to pack up our home so that the wood floors could be refinished. Waters's team (headed by Frank and Corey) came in and did a stellar job. Everything was carefully and meticulously packed, carried, and placed in the two rented pods. Then two weeks later, Corey's team returned and gently moved everything back into the house. They were so accommodating and helpful; making sure that the newly refinished floors were protected; asking if items were placed exactly how we wanted; letting me clean the dust off before placing, etc. With some of our fussy antiques, they took the time to make sure everything was just right. We could not have been more pleased. Thank you Corey, Dylan, James and Scott! You were awesome. read more

First time I ever used a moving company. Researched the net and read horror stories about other companies. Waters had great reviews so I took a chance. WOW I could not have been happier. They do everything right. Guaranteed the rate. Arrived on time (if not early) and delivered on time (if not early). Scott and his team were wonderful. Took great care with my possessions and packed them and shrink wrapped as needed. I had 35 years of household to move. The truck was 46 ft long and it was packed solid. Only one small dish was broken which was a result of my careless packing. It was long drive for the truck - about 11 hours and not a complaint. If you need a great company then look no further Waters is for you!!!!!! thank you Waters for a smooth move and great service. I will sing your praises to all who will listen. sherry from northern california. to the desert in southern california read more

I want to thank Waters TEAM for making our move a successful one. Starting with Abel who came in to do a walk through of our house and nailed it on the number of totes we need. The quote was reasonable. Certain things are extra but they don't nickel n dimes you to death. Megan is outstanding in following through - very prompt and always answered what was asked-even on weekends. Moving day was led by Alfredo. They arrived on time, everyone was present. Our house is on a hill - so very challenging. The Team worked very well together, you can tell they have each other's back. They must be prepped ahead of time because each member knows they need to do. They very naturally help each other out without skipping a beat. The job was done ahead of schedule. God be with them for doing these tough work day in and day out. Please call them on your next move, you won't regret it. read more

We needed to move our household goods from the Bay area to Nevada Some friends who made a similar move recommended Waters Moving. It was an excellent recommendation. This move included several heavy items from my workshop. Ed reviewed the entire house, garage and workshop. The estimate he prepared was reasonable. We made a date for the move, the packing crew showed up on time and were very courteous and careful. The next day the moving crew showed up on time and moved the household items to a large moving truck/trailer. The crew was polite and careful with furniture tools and boxed items. The next morning we all arrived at the destination early in the morning. The crew unloaded the truck and was done in a short time. Everything arrived in good order, nothing was damaged or broken. The office staff was very courteous and honest. I recommend to my friends. read more

This company is a joke, and i will explain why....They do not pay the employees travel time to the first job, and coming home from the last job..This is clearly illegal!!!!! I am not sure about The actual service of the company, But i would never consider a company that doesnt treat there employees legally.....If an employer tells you to report to the business premises at 6:30am, Then the employees clock starts at 6:30am.. I just had a 3min phone conversation with one of the guys working there, and his attitude was i dont care if its illegal, This is how we do things here. I would never work, nor call them for services. its a shame that the employees spend 2-4 hrs a day in that company truck for free, Just because some junk company wants to break laws. this company is lucky they are not dealing with a bunch of Labor board claims. read more

I seriously cannot say enough awesome things about Waters. From Chris in the office, to Ed coming by the house and giving us a super competitive quote, to our drivers Alfredo and David, to the 7 person crew who arrived at our house. They were incredibly courteous, quick, efficient, clean, and VERY careful with our belongings. The quote they gave us in the beginning was the quote to the end. No games, no furniture was held for "ransom" at the end. When they moved us out, they were so clean, there was literally one screw left on the floor. That's it. I was afraid that for our out-of-state move we were sure to have some broken items. Nope! Nothing broke. Nothing! I would most definitely use Waters again! (although we're not moving ever again ) read more

I just moved and had a really wonderful experience with Waters Moving. I was nervous and had stipulations (wrapping everything! in the house) and they rose to the occasion. Down to earth but very experienced and professional. They also were competitively priced. I can't say enough good things about this entire company. Ask for Abel Gonzales. Alfredo, Jessie and Calvin were my movers. I spoke with 3 companies before I made this choice, so I did my homework. If you care about your possessions and want movers with a respectful and can do attitude. read more

Waters made an emotional move from our home of 25 years as easy as it could possibly have been...from Robbin explaining what would happen initially, to Ed's quick quote, to Alfredo's supervision. 9 professional men loaded two trucks. 5 went with us two+ hours to our new home. They unloaded efficiently and put up with our little extra requests with a smile. AND they did this all in one day ... a very long day but they never stopped smiling. Great job guys. When my daughter moves she asked if she could use Waters. You got it :) read more

Excellent service, guaranteed the price quoted. We purchased used cubicle workstations and had them parted out and in storage for months while we worked on the approval red tape (city government!) - once we got the "go ahead", Water's got the job done in a day. Paul worked with me to figure out the configuration and located all the parts needed - and then moved extra pieces to another storage facility - all within the time and price quoted. No surprises! We will be contacting Water's Moving again when we start phase 2. read more

Waters cleared furniture and accessories from three bedrooms for carpet installation. The date we had arranged happened to be one with a big rainstorm. A few items had to be set on our deck, but they ensured everything stayed dry. Faustino and Arturo made sure everything was returned to the proper locations after the carpeting was installed. They were careful with delicate things and even made some changes we requested. They were attentive to us and remained cheerful, despite the challenges of the rainstorm. read more

Waters just moved our 4 bedroom home from Alamo to Danville. After 24 years in one town we were apprehensive about the move of our possessions. The 5 man Waters crew was fantastic. We had packed most things but they carefully packed and moved our fragile glassware and artwork. They placed all the furniture and boxes carefully and exactly where we asked it to be. The crew members were incredibly polite and accommodating. We highly recommend Waters to anyone for a local or long distance move read more

My mother used Waters moving to move her four week's ago and they were GREAT i showed up for about 3hrs and during the time i was there they were doing a CLASS A JOB and Special thanks to the Blue shirts on the job any questions i had about the job answered and if i had any concerns they laid them to rest.. Lmao one of your own guys left this review!! THANKS GUYS read more