Our heater stopped working on the coldest day of the year. My husband is a consultant to large…read morefactories. The same automation that controls factory robots is inside the heater. So we can't be fooled. The tech tried to tell us that we needed to replace the control board. That's a $2,000 repair. We said no, but still had to pay $300 for his service call. Then we called a competitor who showed us that our problem was a hypo-allergenic heater filter with a weave so tight that the heater shut down rather than pump more air through that filter. It cost us $150 for the other guy's site visit and $35 at Lowe's for a new, less tightly woven filter. Problem solved. Don't go to Scatton's.

Scatton's is awesome! We recently had a problem with carbon monoxide which the fire department said…read morewas caused by a defective 14 year old furnace which was rusted inside. We are grateful the co detectors were working! This happened on a Monday. By Monday afternoon we had an estimator arrive to give an estimate. We decided to replace both furnaces and A/C units. Scatton's rearranged a few schedules to do our installations on that Friday with two crews. The crews were very professional and courteous and explained everything to us in detail. Their cleanup was immaculate. I highly recommend Scatton's and will be using them in the future for all our HVAC needs.

Diliberto had installed our water heater 16 years ago and it worked fine until last Wednesday when…read moreit sprung massive leaks. I called them and got a quote. The lady there was very friendly and used their file on our house to give me a quote over the phone. I then had another plumber come out for a price. They were quite a bit higher. I called Diliberto back and the guys came out today. They are friendly, respectful of property, and did an excellent job! While they were here, I asked about fixing a sink and shutoff valves. They called for a price and did great on that as well. The final bill was exactly what had been quoted. I highly recommend this group for anything plumbing!

Just called to inquire about fixing a leak from upstairs bathroom. The receptionist was so rude I…read morehad to hang up on her. She was difficult to talk to from the beginning. She said she had to put me on hold and because I didn't answer within 1 second she started to get annoyed. Then every time I would ask her questions on how their service and fees work she would give difficult and sarcastic response like I'm not the plumber and was just extremely rude. Just can't understand why or how these people treat their potential customers like this. If you are the owner reading this review, you seriously need to speak with your receptionist as this was totally uncalled for. Still kind of shocked at the attitude and rudeness of this person.

I called Abrams in a panic - my heat was broken, my husband was out of town and i was stressed…read more Tina could not have been nicer and fit me in first thing the next morning. The owner, Marc came out and explained why my old unit wasn't working - and explained it 3 more times so I understood. He gave me a fair price and came out the following day with a new unit. I cant recommend them enough!

I had no water. I called a very local company. I called the office I told them I needed a part…read morethe water company said I did. The two plumbers came and said they didn't have that part on their truck and went to get it. At least 25 minutes later they came back from a supply company , not their close by office. They then decided they got the wrong piece and left again. When they finally got the correct part, it took less than ten minutes to install. The part cost less than $150.00. Charge $975.00.

When our water heater broke, I called to Goldstar Heating & Cooling after hours and they were…read morehelpful and responsive. Next morning they gave us a price and submitted contract for a new one installation. We agreed and, in the afternoon, company installed the new water heater. Love service, good quality, reliable company. They gave us an additional three-year warranty for free. We are recommending this company for a new installation and service.

Company submitted contract which we signed in good faith to get a minisplit installed ASAP…read more Instead, they did not answer phone calls or text messages where he was to install yesterday, today, etc. Very unreliable! It was crucial due to our having an elderly sick person in the house with temperatures reaching 100 degrees.

Oscar the owner of Whitestone Heating and Cooling deserves this 5 review!!…read moreAlthough I ultimately had to go with a different HVAC company due to scheduling needs, I wanted to take a moment to recognize Whitestone Heating and Cooling--and especially Oscar, the owner--for his exceptional service and professionalism. From the moment I reached out for a quote, Oscar was incredibly responsive, transparent, and honest about his availability and what to expect. He took the time to explain the options, answered all my questions thoroughly, and never tried to upsell or pressure me into anything. It's rare to come across that level of integrity and clear communication in the home services industry. Even though we couldn't move forward this time, I wouldn't hesitate to recommend Whitestone to anyone looking for reliable, trustworthy HVAC services. Looking forward to using this company in the future!

If you're interested in all the details, keep reading. If you're not, the bottom line is that I…read morecan't recommend this company. Oscar won my business by giving me a low offer for a name brand unit. The one he put in was not the system he told me he'd use. Nonetheless, I didn't care since I was selling the house anyway. The one day job turned into months. They were in my house for hours for at least a week. When they "finished" Oscar said they'd come back the following week to check on things. Of course that didn't happen. But in fairness, it hadn't turned hot yet. When it did, he was no where to be found. I was forgotten like a used tissue. The last day they were here, I noticed damage to my floor. It bubbled from something cold being placed on it. I brought this to Oscar's attention and all he said was "oh." Days later, I noticed a wire that was just hanging and asked him about it. He minimized it and said they'd forgot to cut it but he was out of the country. Weeks went by and no phone call, no text no nothing. On June 1st, I texted him about the wire but he didn't respond. I woulda been content to hide and tuck the wires until the central air stopped cooling my house. It literally worked two days and then it stopped working. I messaged him on June 4th and he squeezed me in the same night. He was here for hours; in and out, in and out until he finally said that whatever the problem was he'd have to fix "tomorrow." The next day (tomorrow) the whole morning went by and nothing, not a peep from him. That afternoon, June 6th I finally texted asking him when he was coming to which he said, "Ga. The store won't have tanks until Monday. When can we get back in?" So, that Monday he came and "fixed" the issue. Oscar said something about it being hot outside and blah blah blah. Idk or care what he had to say because the condenser is supposed to work in the summer. That's exactly why you get central air. I was on vacation for a week. When I returned the house was cold. A few days later the condenser stopped working. I googled if it was normal and learned it was not and that indicated a problem. So, I texted, "Again, the outside piece isn't on. It's 74 degrees in the house although it's set for 70. It worked earlier but now it's not. I looked up if it's common for the condenser to be off and the blower on and it said no; that indicates a problem. I'll check again in the morning but I know this shouldn't be happening. Especially since it's cooler at night." I then looked on my camera and saw that it stopped working around 19:18. June 11 I texted him that the machine stopped working again. He asked if it's on outside to which I told him no. A few hours later I called him and let him know that the machine started cooling. On June 19th I texted him, "Again, the outside piece isn't on. It's 74 degrees in the house although it's set for 70. It worked earlier but now it's not. I looked up if it's common for the condenser to be off and the blower on and it said no; that indicates a problem. I'll check again in the morning but I know this shouldn't be happening. Especially since it's cooler at night." His response, "Reset it in the wrong cut the switch off and on again see if it turns on." After some more back and forth, he asked if I was back from vacation. Unfortunately I wasn't home. On June 29th, I asked if there was any way for the air to go upstairs. It should be known that the system when it works only cools downstairs and doesn't cool the second floor. He responded that he's away until Thursday. Today is July 1 and the hottest day of the whole year so far and the AC is not working. I heard gurgling noises coming from it and found liquid on the system. When I reached out to Oscar, he didn't respond. I informed him that I think the machine was refurbished because something brand new shouldn't have all these problems. I showed him pictures of the water. At this point, I'm contemplating going to court for a refund.

John is a great guy. Very helpful and looks out for the best interest of his clients first. I had a…read moreflood in my basement and talked over the particulars with John. The advice he gave me made the most sense out of the 4 people I talked with that day. I went with McTear's company and was completely satisfied with what they did for me. Would recommend him to anyone in a situation like this. He will professionally and calmly walk you through your options. Not try to sell you...

During a true emergency situation, John and Eric went above and beyond to help me (a widow) get the…read moreflood water out of my basement (due to non-functional sump pump) during the last PECO long term electrical power outage. They showed up when they said they would -on multiple days, offered good advice, fixed the problem to prevent bigger problems, showed caring, left my home clean... all at a fair price.

When we first bought our home, we had McHales come out to give us an estimate for a new central air…read moreconditioning system because the unit that came with the house was well beyond its useful life. At the time, they gave us a great price, but we decided to prioritize replacing our windows instead, so we put the AC project on hold for another two years. After surviving two brutally hot summers, we were finally ready to move forward. We had about half a dozen HVAC companies come out for estimates, and every single one of them--except McHales--wanted to completely rip out and replace our existing ductwork. Many of them cited our blown-in attic insulation as a reason, and it honestly felt like they either weren't comfortable with the job or didn't have the experience or manpower to tackle it. We received estimates as high as $25,000. We decided to call McHales back because we remembered that they had never pushed unnecessary work the first time around. We are so glad we did! The sales representative was knowledgeable, honest, and confident from the start. The technicians thoroughly inspected our attic, took detailed photos and videos to share with the project team, and made sure everyone involved understood exactly what they were walking into before the work even began. When installation day came, the crew arrived prepared and got everything completed in just three days. Best of all, they were able to salvage our existing ductwork instead of replacing the entire system, saving us well over $10,000 compared to the other estimates we received. Our home is so much more comfortable now, and we ended up with a top-of-the-line system at the best price we were quoted. From start to finish, the entire experience was professional, honest, and stress-free. If you're looking for an HVAC company that values integrity, doesn't try to upsell unnecessary work, and stands behind its expertise, I can't recommend McHales Plumbing, Heating & Cooling enough. They earned our trust years ago, and they absolutely exceeded our expectations when it came time to do the job.

I had McHales come out and had good service in the past. This time was just the opposite! The…read moreelectrician charged $508 to replace a light switch for my ceiling fan, and I supplied the switch! He was there for 10 minutes MAX! They make you sign for the charge up front. I assumed the technician would be there for at least an hour fixing faulty wires, etc. so I agreed to the charge. When he left within 10 minutes and didn't supply anything, I felt totally ripped off. Is this their minimum fee? I just called and they confirmed that the charge was correct. I was SHOCKED when I realized I paid that much for someone to come into my house and be gone in 10 minutes. NOT HAPPY. Next time I'll be calling someone else.

Our air conditioner stopped working on a very hot Saturday afternoon, earlier this month. We called…read moreAAA Brothers, and they were able to come out that very afternoon. The Technician's name was Alexander. He was very polite, and quickly identified the problem as a bad blower motor. Luckily, he had another blower motor in his van, and was able to replaced it the same day, at great price. We were happy with the repair, and highly recommend AAA Brothers for A/C & heating service.

Update: Owner…read moreresponds 15 months later to "correct" that yes they called at 2pm (the very end of the window then they were supposed to BE HERE) you know because people don't take off work to be home within those hours.... And then offered to help as if we didn't have to fix it then, 15 months ago. Sam is definitely making his grilled cheese...at night.