Avoid this company! The company is based in Souderton, PA. They should be ashamed of preying on…read moreclueless customers! My sister hired Alan Halteman from Tri-State Air Duct Cleaning to clean the air ducts in her family's home for the first time. He was referred by a friend. (Most likely another clueless customer) My sister never writes reviews, so I am posting this on her behalf. Apparently, Alan never asked about the house layout, square footage, or the number of HVAC units before providing a quote. They have two units. She assumed the flat rate of $900, quoted over the phone, was for the entire house. However, as soon as he arrived and started working, the story changed. He claimed that the quote only covered the first level of the house and that cleaning the upper level would cost an additional $900. He also said he didn't have enough time that day to clean the second floor. He apologized for the "misunderstanding" and offered to charge $800 plus tax for the first floor instead of $900. She allowed him to proceed and paid him at the end. According to her, he did not remove some of the return covers/vent covers who were high up on the ceiling during cleaning. Instead, he simply inserted a thin tube through the vent openings. (Another red flag!) In the end, she would have had to pay $1,700 to clean the air ducts in a 2,400-square-foot colonial home. The already excessive price did not even include sanitizing the system. In her experience, this felt like a classic bait-and-switch pricing tactic. Totally dishonest! Remeber, a legitimate air duct cleaning company should ask about your home's square footage, the number of HVAC systems or zones, and provide a transparent, all-inclusive quote before ever arriving at your property. In New Jersey, the legitimate market price to clean the air ducts for a 2,400-square-foot house (assuming a standard multi-zone setup with 2 separate HVAC systems) ranges from $950 to $1,200 total for the entire home.

Punctual, polite, and got the job done. He explained the process upon arrival and was honest that…read morewe didn't need everything we thought we did. We were amazed at how dirty our vents were (picture shows 18" filters in his machine w the gunk from our vents)! I have allergies and was waking up with stuffy head/sore throat and today I was normal! Omg so nice! I do advise if you have pets to give them Xanax or take to a friends bc my dogs were freaked out by the noise of the machine at the top of the basement stairs. I wish I had known the process ahead - so here's info -Anthony started upstairs at each vent and worked down to furnace in basement. Then cleaned from there including the coils and we got an uv light installed. The only con is there wasn't an appointment confirmation call as we had scheduled this months ago, that would've been a nice reminder.

I had a serious septic line failure. When I called the…read moreoffice and told the receptionist about my problem she put me on hold for less than a minute, and when she returned she informed me that owner would be out to assess the situation within the hour. Dave Bowman showed up promptly and did a thorough assessment. He then scheduled me for the next day. The plumbers showed up at 8:30 and proceeded to work nonstop until the job was finished. Dave Bowman showed up at the job site several times throughout the day which was reassuring. The crew of plumbers were very professional, courteous, and informative. When they were done they did a thorough job of cleaning up. I will be using Young and Bowman for all my future projects. I highly recommend Young and Bowman.

We scheduled them to install our faucet and garbage disposal. When we called, we were told to pick…read moreany garbage disposal, so we did. When the plumber came he said Moen is the worst brand and then told us we bought the wrong kind, we need cordless. When my fiancé tells him that we were told by the woman he spoke to when he made the appointment we didn't need a specific garbage disposal, he said we can't listen to the office because "they are just two women who don't know what they're talking about".... Yikes! The plumber was impatient with us for buying the wrong garbage disposal, and said he couldn't do anything and wouldn't be able to come back for days. I walked out of the room and my fiancé stayed with him asking what we should do - we just need to get a new garbage disposal that doesn't have a cord. So we call the office when the plumber leaves to see when we can get another appointment and the woman says tomorrow. Great. Then we get a call back and the woman says the plumber won't be returning to our home because we did not take his advice and he's an expert of 25 years and she hung up on us. Steer clear of these guys.

Spray head broke off the faucet on my kitchen sink this morning. I called Kniese's first thing and…read morewas told that they were booked solid until next Wednesday (the day before Thanksgiving.) The person answering the phone was very understanding and we arranged an after hours emergency call for that same day. Imagine my surprise when I got a call at 10:00 AM informing me that the plumber was on his way. The plumber (Carter) arrived , evaluated the situation, and made the repair quickly, efficiently and cleanly. In fact, the repair was much less expensive than expected. Thanksgiving saved! We have used Kniese's in the past and have never had any issues with their work. I highly recommend this local family-owned business for all your plumbing needs.

Kniese's is a great plumber. They always come when they have been called, and they always take care…read moreof whatever concerns we have. There staff are kind and their prices are fair.

I am extremely happy with the recent air conditioner and heater installation from Robaire. Their…read morepeople are great, the pricing was very competitive and the entire experience was very positive! Thank you Rob and Team!

RUDE!! RUDE!!! and incompetent customer service . DO NOT give this company your business.  They…read moreinstalled my water heating system which is still under warranty but magically, the receipt (which they do not file electronically, quite conveniently) is missing so they cannot come out and service it unless they charge me an arm and a leg. But wait, they only have after hours service which costs even more.  This company obviously has not matured with the times.  A professional company would have done a better job of trying to figure out why their sticker, installation date and warranty info is on a tank they supposedly did not install. Go to a company that knows what they are doing.  I would not give this company my business or recommend them to anyone I care about. Years down the line, after giving them your business, your receipt will magically disappear and you will be out of luck.

We had a burning smell coming from the AC vents. Called him first thing in the morning. Bill…read morearrived within an hour of calling (in a mask, of course). He diagnosed the problem in the first five minutes of his inspection and fixed the thing in the next 25 mIn. Within half an hour my machines were humming nicely and pumping warm air. Couldn't be happier. He is now go to person for all my HVAC needs. Five stars.

We had a gas emergency (were red tagged by PECO) and Christian at first refused to come out even…read morethough they had installed the new systems (heating & cooling) and we had a service contract with them. After that we searched for a new company and Bill's company was highly recommended. This is our 3rd year with Bill, my neighbor uses Bill, my daughter had a new cooling A/C and whole house humidifier installed by him and 3 of her neighbors have now had their HVAC systems installed by Bill.Young, quiet, professional and VERY good at what he does! Reasonable and trustworthy!

Barry replaced our well pump several years ago and did a wonderful job. He was very knowledgeable…read moreand a pleasure to work with. His nephew Ben is now running the business. I have called Ben for advice more than once and he has always been pleasant, knowledgeable, and generous with his time and contacts. Highly recommend.

Woke up and no water. Since we're in a drought, wasn't sure if that was the cause. Called Witzer…read moreWells and Ben said he'd be out by noon. He arrived and diagnosed that a new well pump was needed. Ours was very old, and he said he would try to install one either the next day or if not, then the following day. He said to check around 5:00 to make sure it wasn't a water issue caused by the drought, but we had decided we were going to go forward either way because ours was old and not operating at peak performance. He told us how we could hook up to our neighbors' water (with their permission) until we got it fixed. They came out the very next day and installed it. Very pleasant and personable.

I was rescheduled for service and waited for technician for appointment between 2 and 4. No one…read moreshowed up, no call, no nothing. At least they should have the courtesy of giving me a phone call

Doylestown Air went above and beyond for me when I had an emergency with the furnace at work. They…read morecame out immediately instead of having me wait and went above and beyond in helping me solve the problem. Thanks to them, we were able to open for business as usual that day, and I'm a loyal customer now.

I realized my humidifier needed service when my nosebleeds started again this winter…read more Walter Dwyer installed a humidifier on my furnace a number of years ago. When it needed service, the company said it no longer goes into Phila. I am having difficulty getting service on it (I have no idea why companies don't service Aprilaire humidifiers, but so be it.) So, Dwyer--who installed the humidifier--will not service its own item, so I'm in a fix to have it repaired, let alone having a company that does not stand by its product. Even if the company has decided it no longer wants to go into Phila., it should at the very least service its own work.

I would never recommend this company to anyone. They installed a very expensive Central Air…read moreConditioning system, and rarely worked correctly. Every summer for years there was a long stretch where the AC wasn't working. then, abruptly, I was told they no longer serviced Philadelphia , and they would not be honoring the written warranty in still had on my unit. Management refused to call me back after multiple attempts to reach them on my part. I wrote to the company President, as well as the Better Business Bureau, but never heard back from either. Terrible experience, terrible company.