We have had a water delivery service for years but became increasingly frustrated with the big…read morecompany that dominates the market. What attracted us was the idea of a locally owned company. Ever since meeting Jay and his son on our first delivery, I have been incredibly impressed with their reliability and responsiveness ever since. And the price is fair.

No response after several attempts to contact. What is…read morehappening to water delivery companies? They could at least return calls and so no.

This is a great water delivery company! Always accommodating and great service. I highly recommend…read morethem.

We found H2O Water Company a little over a year ago and it's been such a refreshing change after a…read morepainful and toxic experience over many years with a corporate water company. We truly thought we had no other choice but then found H2O. We love that they are a local business, their communication is great, and support when we need it has been really great as well. They recognize our unique business schedule as a school and make it easy to make adjustments as needed. Water cooler options were so much better as well and they keep it affordable which we greatly appreciate. Highly recommend!

Water World was easy to work with by mandating all their employees to present our front office with…read moretheir CA ID for record keeping & aligning to our custom delivery process of waiting for security guard to arrive and escort driver to bottles area. Glad to have discovered this company! Thanks for following our protocol for deliveries- I know they're a little strict. :)

I read a lot into water quality and drinkin processes. Local water delivery plants are the best…read moreoption to get fresh quality water. I chose to go with water world because they were very informative. Their water has a great taste to it also!

What a great difference our new water softening system has made in our home for the way our water…read morefeels. We are excited to no longer have the horrible scale build up on our appliances and have noticed we need radically less soap in the shower. Additonally, we are really enjoying the reverse osmosis system under the counter as well to make sure we have safe drinking water for the family. The owner Justin was patient and explained their products and benefits well. Extremely knowledgeable with every question I had. I did some research before deciding on a system and this company only uses the best products (tanks and valves) and won't try to unnecessarily sell you on a system you don't need or cheap out with lesser materials. Fair quotes- great work- don't look any further if you need a water softener for your home.

Justin was very knowledgeable and clearly knew what he was doing. He installed the water filtration…read moresystem and the under-sink RO efficiently, kept everything clean, and didn't leave any debris behind. Even though our 2026-built home didn't come with a water loop, he found the best spot and made the installation look seamless. He even handled a putty patch-up too. The wait time was a little longer than I would have liked, but once Justin arrived, I felt like we were in good hands. Despite the delay, I'd still keep PureFlo on speed dial.

Wow -- 15 years as a loyal customer and now I have to walk away…read more I've been with this company for 15 years, and for most of that time their service was excellent. Unfortunately, something has changed, and the quality has dropped dramatically. The customer service specialist, Jessica, was very rude on the phone when I tried to explain the ongoing problems I've been having with leaking tubes and forgotten keys. Even worse, it turns out I haven't been getting proper softener bypass because of corrosion. Instead of standing behind their system, they're blaming city water and want to charge me a minimum of $200 to replace the pipes. Meanwhile, I'm already paying $70 every month for service that's only performed every other month. This level of arrogance after 15 years of loyalty is incredibly disappointing. It feels like they have enough customers now and simply don't care about keeping the long-term ones. Very sad to have to say goodbye, but I can't continue with this kind of service.

Very disappointed. They don't communicate well regarding deliveries or account status, was happy…read morewith service at first but once contract is up going back to ReadyRefresh which has an app, month to month and the delivery driver will call you with any issues. Also I had a water softener installed by them, my water pressure noticeably kept getting worse just months after installation until I had near zero pressure within 90 days. I found the issue to be they installed a 1 micron carbon filter which should only be used as a stage 2 or 3 filter, never stage 1. After installing a Pentair 50-pre/ 5-post micron filter water pressures been fine ever since. If I wasn't handy around the house I could've spent hundreds of dollars having a technician come out to troubleshoot the system. (Keep in mind sales rep said filters should last ~12mnths, which is correct if they installed proper type) will never know if that was or was not intentional.

Extremely Disappointing Service…read more My water delivery was scheduled for August 8, but the water was never delivered. Since then, we have called the company every day to follow up, and each time we were told that the delivery would arrive "today." Yesterday, I called again and was told that the water would definitely arrive by 6:00 PM. It still never came. Today, August 12, I called again, only to be told that the next delivery date is August 17. Based on the repeated broken promises and delays, I have very little confidence that the water will actually arrive on the 17th. This company has become extremely disappointing since it was sold and taken over by the new management. The follow-up, communication, and customer service have been completely unacceptable. Customers should not have to call every day just to receive a delivery that was already scheduled and paid for. I sincerely hope the company takes this feedback seriously and improves its service and reliability.

Called multiple times to let them know that there was mold in the water. Also had the word…read more"health" on the bottle in yellow, so I suspect that their quality dept missed this bottle. On hold forever and finally accessed the help email. Took a week and 1/2 to get back to me...states they will get back in 2 days...haha. Meanwhile left multiple notes for the delivery person to take mold water bottle, to no avail. I'm fed up with their customer service and water quality. Don't get me started on returned bottles without bottle deposit $ back. Also, you can't cancel on their website .

Since the merger with Primo brands. Their head is far up their corporate A55 . I have switched to a…read morefilter and been waiting weeks for them to pick up the old machine. It has been on my porch blocking ingress and egress. I call each day and they say we'll be there. I wait and they no-show.

Worst service I had so far. readyrefresh was good. But now it is a total mess…read more 1. Delivery was pushed out 4 or 5 times, without notice 2. Wrong number of bottles delivered. Ordered 4, delivered 8, and charged me the price of 8. 3. Wrong brand of water. I paid for arrowhead, but got alhambra. Never heard of this brand. 4. Customer service was nonexistent. The customer support never supports anything, not even a bot reply

Extremely prompt. Available to our timing and needs. Quality and personable service!read more

Gary and Jim (who delivered) were very personable, responsive and professional. They layed out the…read moreguidelines for delivery clearly and made sure the access was safe and doable for the delivery. Jim was obviously skilled at what was needed at the fill site. I highly recommend Wickersham and will use them again, no question.

My family used to drink LOTS of individual bottles of water, but we got sick of hauling it from…read moreCostco and then having to deal with lots of empty plastic bottles. I looked into getting water delivered in jugs from Costco, but I didn't like the idea of being locked into a subscription plan for the water AND paying them a monthly fee to rent the water dispenser. I found Paradise Water and they've been great. I just send a text message when I'm running low, and they deliver exactly the jugs I need to my house. There's no subscription, so if we need more or less it's no problem. I ordered a Bottle Buddy water bottle stand from Amazon, which has been a great solution. It's cheaper, the water tastes good, AND it's more environmentally friendly.

Jose is responsive and very reliable! After sending him a text to request for waters, I am able to…read moreget waters the next day, or at the latest, within a week which is great service. I have requested water deliveries in San Francisco and Oakland and all deliveries are smooth. He delivers the waters to your apartment, which is much better than lugging gallons of water from the store to the apartment. Would recommend!

Set up was super easy and fast and their deliveries have been ontime. The water itself is great…read more I appreciate that the delivery driver has called before each delivery to confirm how many bottles we need. Their office has gotten back to me quickly everytime I have had a question.

Recently switched to Water World. Set up was flawless. Today was our second delivery which had a…read moreslight delay. On a Tuesday morning, I texted that we had half a bottle left and got a reply that within 3 business days 6 new bottles would arrive. We ran out of water on Thursday and I texted to confirm delivery will be made. Received a text on Friday that the delivery was confirmed for Saturday morning. So, a little more than 3 days but otherwise happy and I just know now to make my request earlier.