So I had an overflow cap outside the house, um, overflow. It was not pretty. Sewage. T.P. Everywhere. I called folks I have used in the past and they tried to clear it but couldn't. Said I needed a $35,000 pipe blasting solution. An hour after they headed out, the cap was blown off again. I went to the Diamond Certified directory last night around 8:00pm thinking I could leave a message for the following day. Bill, the owner, picked up the call. We talked it through. Bill sent Augosto out with this jet water blaster and it was fixed by 1:30 the next day. My advice: Try Diamond Certified companies first. If it's plumbing, call Bill. read more

Advanced Plumbing and Rooter Service - Van - Plumbing Near Me - Livermore, California

Maxx did a great job. They installed our new water softener. We were very happy with the quality of the service.

Stay away!! Buyer beware!! They are the WORST!!!! & Super expensive! Everything they did was done incorrectly and has to have be redone bringing more problems than what we started with. When I called Bill to talk to him about all the things his people did wrong. He said I don't have time for this and he hung up on me.... Now I'm going to have to spend the effort to take them to court.!!! read more

Fernando was really helpful and helped replaced my disposal the same day it was leaking. Crystal (nice name by the way ;) )was able to get someone over the same day at last notice which was super helpful considering we have my in laws staying over this weekend. Lifesaver! He also gave me tips on what drain cleaning agents to avoid which I appreciate and also gave tips on how to maintain the disposal and was open to any questions I had. He was also very clean and organized. The service charge was 125 for visits and it was about 500 to get my disposal replaced. read more

Advanced Plumbing and Rooter Service - Fernando's tips. Thank you! - Plumbing Near Me - Livermore, California

Nick and Tobias did an exceptional job replacing our water main supply valve and associated piping. They were professional and very careful in their work, and cleaned up the area when finished. This is now my second time hiring Advanced Plumbing and I highly recommend them. read more

I've used advanced plumbing a couple of times and I had a favorable opinion of them until the last time when I needed someone to come out and clean out our main waste line. The work was done quickly, and there was no problem with that aspect of the visit. However, the technician said he ran a videoscope into the drain and we were informed that the drain was damaged by roots and it had a bend in it and that there were two options to fix this - one for about $5000 and a complete replacement for about $13,000. A couple days later I asked them for the video so I could show another plumber and they did not respond so I had a second plumber take a video of the line. The line was in good shape with a very minor intrusion of roots and in no way in need of being replaced. This time I watched the video with the plumber and what I saw was a perfectly intact terra-cotta drain line with some very small rootlets and a very minor dip that was in no way impeding the flow from my house to the street. I'm in the process of selling my house so if I had simply taken their word for it, I would've been on the hook for thousands of dollars for a repair that was not needed. I thought very highly of advanced before this and I'm really disappointed. I also found out during my home inspection that a drain fitting adjacent to some work that advanced did several months ago is leaking. It looks like it has been leaking for some time and the tech that came out to fix the drain on my bathtub apparently did not notice. read more

I had a plumbing problem back in January where there was nasty water coming up from under the toilet. I called a different plumbing company and they came out same day and ran their snake line rooter thing out until they ran into a blockage and said that they'd need a special tool to come out the next day. The next day, they refer us to a sister company that ended up being hours late. I was so mad, I cancelled and called advanced and thank god I did. They sent carl and another worker out at the end of their workday and they surveyed the house and some preliminary recommendations. Eventually they realized that they wanted to run the same snake rooter line thing out at the other company did the day before. However, we had Carl running the line and with his experience was able to find that it was actually a soft blockage out near the street and worked his way through it several times. This was after he located the old piping in our house and where the blockage could or would have been. Carl went above and beyond, explaining every step of the way what he was looking for and why. And again, this was well past the end of a typical workday. He ended up saving us thousands using another company, and also saved us days of headache from not being able to use the toilets in our house. 10/10 service and couldn't recommend them higher. read more

Advanced Plumbing is an incredible company and one that we trust as a church to take care of all of our plumbing needs. When we found out our 80 year sewer system needed to be overhauled from Terra Cotta pipes, to galvanized steal, and neglect over the years, we were overwhelmed by the size the scope of the project. The team worked incredibly hard, explained everything well, and diligently completed the project by pulling 260 feet of new sewer lines and installing 6 new clean outs. We are grateful to Bill, Fernando, Anthony, and the whole team at Advanced Plumbing for the service that they provided. read more

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Very positive experience with Advanced Plumbing. Called late Thursday and Bill picked up. Explained my problem about a leak. In a half hour he texted me his contact info and scheduled an appointment for the very next day. Fernando came by in the afternoon. Found the source of our leak (refrigerator) put on his protective suit and examined the crawlspace. Showed me photos of what he saw and made some recommendations. Fortunately I was able to remedy the leaking refrigerator myself. Fernando's visit gave me peace of mind and knowledge of what to watch out for as our house dries out! Paid for his visit, it was worth it. I'm sure if we had a bigger mess Advanced Plumbing would have figured it out and given me the right options. Thank you Advanced Plumbing. read more

Advanced Plumbing and Rooter Service - Leaky refrigerator - Plumbing Near Me - Livermore, California

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Called Bill at Adanced Plumbing and Rooter Service on a new low water pressure issue. Walked me through a self-fix. Honest and knowledgeable! I'll continue using them for any other needs. read more

Called asked if a specific service could be performed. I was told that they did perform the service I requested. I was told there would be a fee just to show up. I reluctantly agreed to it because I was told they could perform the services I was looking for. When the technician arrived he informed me they did not perform the type of work I needed to be done. The only thing he said he could do was run a camera through the line, which I already had done. It was a waste of my time and I was given false information as to what their ability was to perform the work I needed. I mistakenly paid the $125.00 service fee. After the technician left I felt mislead and felt I shouldn't be charged for a service that they well knew they could not perform. I contacted the company and requested a refund. I was told a manager would call me back, which he did not. I had to call back to follow up and when I did speak to him, he said he would review the initial recorded conversation. A few days later I again had to follow up on my own. The manager did agree and offered me a credit in any future service. I declined and requested a full refund. He indicated the owner would have to approve it and I would be receiving a call back. After several weeks of attempting to contact the owner I finally got a hold of him. His response was that I would not receive any refund or credit. He seemed to believe that his technicians offer to run the camera through the sewer line was sufficient enough to justify the fee. Bottom line I was lied to about what they were capable of doing and still had the audacity to charge a fee for a service they very well knew they could not perform. Beware of this company's unscrupulous business practices and stay away. read more

Professional, listened to me about the issue, took the time to evaluate the leak and why. Eddie was on point. I am the renter, he was called by our HOA but it didn't matter. He solved the problem. Evaluated any further issue possibilities. I highly recommend Eddie and this company. Well done! read more

Advanced Plumbing and Rooter Service - Roots removed by Eddie! - Plumbing Near Me - Livermore, California

In honor of #ServiceStarShoutOut, I would like to thank Advanced Plumbing & Rooter Service for doing some major plumbing work under our house. I will admit, this got to a rocky start, but after some back/forth, once we received a formal quote, we were ready to hire. To back track, we called them a few months ago when our toilet started gurgling (it has been doing that for a long time, we'd snake it and be able to make it work). We were in denial that there was a problem, but eventually the gurgling was frequent and it was due to the piping underneath. The tech who serviced it did a great job, he hydro-jetted the line and found tree roots. He recommended there were some areas that needed repair work, so we held out for as long as we could. Forward to last month, I followed up after my husband made some attempts. I finally received a formal quote and approved because the cost was competitive. We had to cut a hole in our front closet for access because the original access point was in one of the bedroom closets. Also, we had to have the ducting moved, so my husband did both of that in preparation of the work. On the actual install day, everything went well and completed in one day! So far everything is working out well and it's just one less worry. Our neighbor asked for their number and may reach out to them as well! read more

We had to locate where the drains in our floor led to and Bill and team were very helpful. They dress up and are very professional in their service. They also charged reasonably. read more

I normally focus on great service and provide great reviews and hardly ever complain. However, this experience is a notable exception... I called Advanced Plumbing told them I was referred and explained the problem in detail; Specifically that the dishwasher was backing and water was coming up over the sink and dripping into the sink and cabinet. I also explained that there seemed to be a lack of caulk or sealant between the sink and the granite at the back of the sink. They quoted $125 to show up at the door. I asked what the fee was for, they said because ¨we show up with a fully equipped truck capable of handling any problem¨ The technician was in and out in 5 minutes. The dispatcher calls tells me that there is water under the cabinet; the air gap is broken and the wood is wet so no work is done. I get a bill for $225 and when I look at the description the report is a couple of incoherent sentences. Followed the next morning by two phone calls demanding payment. During the first call I explained to the lady that I did not understand the report and didn't know what was found or what they did. That afternoon I get an updated invoice with slightly modified language in the report and still unintelligible. I still did not understand what the bill is for so I emailed them to ask. While driving I get a call to pay by phone and the lady insists I pull over to pay by phone safely. I hung up. The initial report (see below) was badly written, didn't know what they found and why they charged me an extra $100 for zero work. This is an illegal hidden fee. I again emailed and they responded that the additional $100 was for the ¨ADDITIONAL diagnostic fee and what was found¨ I emailed back and said $100 for 5 minutes translates to a hidden fee equivalent to $1200/hour for zero work. The next day I got an email from Bill, the owner, stepping into the conversation who acknowledged that I was unhappy. He also explained that the extra charge was for added value of the "ADDITIONAL diagnostics" I told him that the report contained the same information given to the dispatcher and I was not paying $1200/hour for him to tell me the wood was wet. He offered to reduce the bill to $125 because my last email let them know I would be complaining to the Better Business Bureau Bill the owner reduced the invoice to $125 and sent a full paragraph report written by him full of lies. He also put me on a Do NOt Service List. I decided to also share this with you all and have complained to the better business bureau, as these people are now in my DO NOT EVER USE LIST Below is the text of their first report and the text of the final report edited by Bill the owner after complaining multiple times and letting him know I would file a complaint with the BBB Text of Report #1 submitted with the first invoice: ¨The investigation of a leak below the kitchen is separated the stone and the sink because the wood no longer works the disposal throws water and the air gab too¨ Final Report - as modified by Bill the owner who never stepped foot anywhere near the property - all a lie. ¨Investigated leak under sink at customer's request. Spent minimum of 30 minutes at the house checking out all the functions of the various plumbing and connections as they relate to the kitchen sink. Found two main problems. First is the air gap which creates a separation between the dishwasher and the sanitary sewer system. The air gap is broken and needs to be replaced because it is currently leaking onto the top of the sink. And second, the sink is separating from the countertop because the wood support below the sink is degrading and causing it to separate. The more the wood is exposed to the water the worse the problem will get. Advised customer about the problems that were discovered. Customer was unhappy with the diagnosis and the resulting charges. Discounted invoice for customer and placed customer on the DO NOT SERVICE LIST¨ read more

i'll give them an extra star because they came out fast, but their service was absolutely horrible. We just needed a simple snake to unclog our toilet, the technician comes in with his snake and acts like it's this crazy difficult job and increases our quote from $600 to $1200, I wasn't home so my wife sent him away, he tells her "That's fine if you're not gonna use us now, you'll be back, but don't ask us for any discounts when you come back" We went to home depot, rented a $64 machine and fixed the backed up toilet / sink within 10 minutes. Had they not gotten greedy and tried to take advantage of us, I would have just paid the $600 and got it done and over with, but instead they made it seem like a big deal and that their snake was getting stuck...we got something way less heavy duty than they had and my wife and I with no experience got it fixed in an extremely short amount of time. read more

Our Kitchen sink was clogged up before Christmas, so we called around and Advance Plumbing was the first to call us back. However, they are very expensive. The customer service on the phone cannot give a quote and only a technician can upon arrival. Well, for the technician to come is $100++. He showed up and about 10 minutes he tells us it will be $400+. And, the charge for the quote is not applied against the actual work. So, after everything is said and done we had to pay 515.00 for an hour worth of work for the technician to snake the sink! If it wasn't for us being desperate we would have called around to find the best price. Work was done, quick to respond, polite and professional technician, but we were not happy about the charge for the work. I think it's overpriced! At least they should apply the cost of the quote against the work performed. Do your homework call around first there are other plumbers out there that is more reasonably priced. read more

PROCEED WITH CAUTION in contracting with Advanced Plumbing. Two weeks after moving into our Pleasanton home, raw sewage came up the bath and shower drains. The toilets would not work. We scrambled to find anyone willing to come out on short notice. To Advanced Plumbing's credit, they did. $6000 later they finished an extensive job. During the work, it became clear Advanced Plumbing and the same plumber, Maxx, had done the same job 3-4 months earlier for the previous owners of the house. The house had been unoccupied for more than 2 months after that repair. When asked why it wasn't warrantied when the previous owner spent $6500, AP claimed a key used part (the flapper) had been okayed to be repaired. This despite the previous owners having been given 2 written proposals from Advanced Plumbing and went with the higher cost proposal. The prior owners insist they had no idea the job would not be warrantied despite AP's website claims that they guarantee their work, and having gone with the higher cost proposal. After our project was completed, I asked for an appointment with Bill, the owner. He had someone call to cancel 30-minutes prior to our first appointment The 2nd time, there were police around because of disgruntled employee and doors were locked behind us. When I suggested a financial adjustment with Bill, it was adamantly rebuffed citing the used part. Why a repair of an $80 part was recommended instead of a new one for a $6500 job was never explained. When I mentioned I might have to pursue Small Claims Court to get some satisfactionn, Bill responded that he "would counter sue me for a frivolous lawsuit". Time will tell whether their work will last longer than the work AP did for the previous owners, but the experience was so distasteful and unsatisfying that I would strongly recommend finding another plumber. And btw, how Advanced Plumbing gets an overall Yelp rating of 4+ when there are many 1-Star reviews, is beyond me. read more

The owner Bill is really responsive and gets down to the matter if need be, and really takes care of his customers! His technician Cezar is also knowledgeable and knows his stuff. Several plumbing companies were used by the property management previously to inspect the leak on my shower handle and may have over estimated the repairs which was not needed. But Cezar with Advanced Plumbing came out to re-assess the issue and easily found out it was only due to a wrong knob handle and quickly fixed the problem at a much lower cost, I presume. Definitely will recommend this company to anyone looking for a good service or honest repairs in the future! read more

I needed a faucet replaced. I had received a replacement device from the manufacturer and unfortunately it was missing two very tiny washers. Vernon was prompt, an excellent problem solver, patient with the issues and thorough. I'm very happy with his professionalism and his work. I highly recommend him. read more

My main sewer line backed up through the cleanout cap in my front yard, due to a known problem with root intrusions into my old, ceramic sewage line. I had this line cleared out about a year and a half prior to the tune of $300-400, and was told it was temporary. The company I had do it last time (Barnett plumbing) no longer provided rooter services and recommended Advanced Plumbing and Rooter. I called and was told the cost to have a technician come out to provide an estimate was $125. I agreed. The technician came out and asked for an outlet to plug his equipment into. I provided one for him and he got to work with one other guy while I was inside working. The two ran a cable through the line to clear the blockage, then ran a camera to see what the problem is. They showed me the root intrusions, which I already knew about from before, and recommended either replacing the line altogether ($9,200) or performing hydro jet ($1,500) to better clear the line, telling me it was the only alternative to buy me some time, maybe up to a year. I told him I would need to speak to my wife when she got home to come to a decision on what to do. He understood but said that if that were the case, I would need to pay them $625 for the work they did that day, then pay again when I decided what service I wanted. This was the first time anyone had mentioned the $625 number to me, and it was after work had already been performed, which I assumed fell under the $125 estimate charge. Alternatively, I could make a decision then, and they could perform the service as quoted without charging the additional $625. I should have said something at the time, but feeling stressed about the decision, and potentially adding $625 more to a bill that was already larger than expected, I simply agreed to the $1500 hydro jet service, since I was assured it was necessary. I called Advanced Plumbing later that day and explained the situation. At first, they didn't understand the complaint, seeing as I agreed to and paid for a straightforward $1,500 service. I explained that I likely would not have agreed to that service if I hadn't been threatened with a $625 charge for services rendered before an estimate was given. The woman I spoke to on the phone said she would speak to the technician and call me back. I heard back shortly thereafter and learned that the technician denied having provided the $625 snake + camera service before telling me how much it would cost. He also apparently told her that I had a Ring video doorbell, and suggested that I share the video of our interaction with them so that we could confirm what happened. I do not have a Ring or anything of the sort, which makes me think that the technician was remembering a different customer--he had told me at the time that he just had to provide a similar service for another customer in the same neighborhood as mine. On that call, I was told they would do some more fact checking and give me a follow up call soon. They did not. I had to call again and ask for a price reduction. The person I spoke to said they would speak to the owner and call me back to let me know what they could do. This never happened. I'm very disappointed with the service I received from APR and would not use them again, nor recommend them to anyone else. read more

If you need plumbing service to quote you to scare you away, this is it. The technician showed up late and checked around all the works I needed to fix. Quote me with $380+$125=$505 to replace a bath sink faucet only, to replace a water heater's T&P valve with approved material +/-$500, and they told me if they are unable to reach the pipe connector, they need to remove the whole water tank in order to do that +$1000, adding a approved spacer to the vent pass for free, this is included in the $500. Fix up a drain pipe fitting leaking, $1300. I was shocked by all the pricing adding up, I told them I had to check with my husband for the quotes, please send me the quote, they were asking $125 for the visiting and quoting. But it can be used to the costs. I really wanted to give you the business, but what you did just scare your customer away!! read more

I had a water line leak impacting the water line to the house. They were able to come out the same day to fix it. Everyone I spoke with were very nice, service oriented and explained everything to me. No surprises! read more

Advanced Plumbing and Rooter Service - after - shiny and new! - Plumbing Near Me - Livermore, California

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I had a terrible experience with Advanced Plumbing in Livermore with their level of customer service for several reasons. Initially, called and spoke to Destiny about coming over to check out some storm drain questions I had in the backyard. She mentioned that someone could come by but there would be a $175 service call fee. I asked if that would be credited back if I were to do the work with Advanced Plumbing. She said that if I had an issue with the cost, she could cut off $50 and that the service call would include a full inspection including a crawl space inspection. I agreed thinking I would be getting some kind of inspection service. Someone came by a few days later and inspected the storm drain. He was there all of five minutes and did not measure anything and just told me that he recommend I replace the storm drain. When he went to charge me, he charged me $175. I told him what Destiny had said about taking $50 off and the full inspection promised, including the crawl space. He then made a call to another woman and mentioned what I said and also told her this is the second time Destiny promised someone that and they don't do that, that this was the standard fee for a service call. To do a full inspection would cost hundreds of more dollars. I didn't want to argue so I paid the full amount. Five minutes later I was emailed a quote for $6250, with only an explanation of "replace storm drain." No other details on linear feet (I later got a more detailed proposal from someone else who only charged me $3800). It didn't sit with me well so I called and complained the next day. I explained to the woman what happened and how I was promised $50 off as well as an inspection. She said she would look into it and call me back. Four days later there was no call back, so I called again. She apologized and said the had been very busy. She said she would look into it and call me back. She called back this time and said I would be credited back $50. After receiving a few other FREE proposals I received from other contractors on the work, I realized the proposal I received from Advanced Plumbing, that I paid $125 for, was subpar. These other contractors spent time with me and explained in detail what they would do. Their proposals were detailed, with line items, linear feet, number of drains needed etc. I called Advanced Plumbing back, and asked Destiny if I could get a more detailed proposal from Advanced Plumbing on the work. Seeing that I paid $125 for it, I feel like it is not a lot to ask for. She said "yes of course" and would check in with the technician and call me back. It has been more than two months and I still have not been given a call back or a more detailed proposal. After receiving this TERRIBLE customer service, I sent this letter to advancedplumbing@gmail.com and requested ALL of my money back for the service call. It was not deserved at all. This was two months ago, AND NO RESPONSE. Use someone else for your plumbing needs! read more

Charged nearly $1000 for a drain leak service that another company charged only $250 for. They act knowledgeable about pricing but really they are in business to rip you off. I suggest you find a family-owned business or individual that is licensed so that you can get respectable, honest pricing. read more

Highly recommend this business. They assessed our drainage problem quickly and accurately. The two technicians they sent were knowledgeable and polite. read more

Totally unprofessional . Please be very wary of their bait and switch tactics. They give you one price on and jack it up to 4 times when they get to the site . They bait you with a low quote with a trip charge of 125. Once they get to the site just to do "visual Insiection" they quote a charge of 325. If they have to get the leak detection machine on the premises that charge rockets to $1200. If you don't agree to the price they walk off with $125 trip charge. DONT AGREE TI ANY TRIP CHARGE UNTILL THEY GIVE YOU DETAILS OF THE PRICING . Don't let them sweet talk you. read more

Fast response, good communication, friendly and knowledgeable technicians, and solid workmanship. I needed to replace the a dipping/leaking old ball valve that is connected to my water softener. It was Thursday at about 1:30pm at the time. They were able to send out 2 of their technicians to my house in Livermore to look at the problem by 3:30pm. They came back the next day Friday morning at about 8:30am as they said with the parts and replaced all 3 ball valves and the surrounding copper pipes connected to my water softener. The pipes and ball valves connections are properly/perfectly done. Sean and Sesar did a wonderful job. Definitely recommend Advanced Plumbing. read more

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So we called another plumbing company who referred us to advanced plumbing. Max was our plumber technician who came out within 20 minutes of the appointment. He was just awesome, super professional, honest, upfront about cost and you can tell he had pride in his work. He truly went above and beyond knowing we were in a bind. Even though the services we had paid for didn't fix the whole issue, I am still grateful for the hard work he put in to help us identify the issue. The quote to complete the repair/replacement was a bit much so we opted to try to do it ourselves, as I am pretty handy myself. Nonetheless I didn't mind paying for service fees and for the service he provided, as I felt they were more than fair in the amount they charged for the work Max had to do. Thank you so much Advanced plumbing, You've got a new customer! read more

I am completely satisfied with the service I received from Advanced Plumbing. I had a clogged toilet and nearby shower/bathtub that was not draining. My home warranty insurance company assigned a plumber that was not able to come for 4 days. When the technician finally came, he said the clog was too far down the pipe for him to snake. Long story short, this company essentially said the job was too "severe" for them to handle, and "outside the scope" of what they can do, and that they "just don't have the type of equipment" needed. I "yelped" for other plumbing companies, and found Advanced Plumbing. First off, there was a "live" person after hours which was impressive. More impressive, after determining I wasn't in an "emergency" situation which I appreciated them asking, they were able to set up a technician for first thing the very next morning. Max and Fredo arrived right on time and were so professional and friendly. I immediately felt I was in good hands. They listened, they completely understood the situation, and explained everything they would be needing to do. The bottom line is that they were able to successfully snake the clog, and cleaned up everything afterwards. I agree with other posters here that their pricing is probably a bit steep, but I am completely willing to pay for services that are so professional. I will definitely use Advanced Plumbing for all of my future plumbing needs. read more

I would say please be cautious in using this company. We were taken in by them and big time. They came spend hours have us a wrong diagnosis where it could have been a short visit charged us over 1000 dollars then presented us with a repair report for almost 10,000 dollars. We had another company came in and spent 1/4 of the time and found the issue and showed us that it is irrigation system and there are no plumbing issues and we should not bring down walls and spend 10k for repairs that are not necessary. So if you wish go ahead and use them. read more

First time using them. Alan the technician came out was amazing. Took his time walk me through the entire project double checked to make sure the job was done correctly labeled lines. It's amazing when you can find a reliable and friendly company that does a great job cleaned up thoroughly. Highly recommend. read more

I was referred to them by Barnett Plumbing, since Barnett did not have any technician available on call. When I called Advanced Plumbing, the lady on the phone quoted $125 to show up at the door. When I asked what is covered for the fee, she said it is just for the technician to come. The technician who came to our call was all about the money even before he touched anything. The price he quoted was way too expensive and he wasnt being clear about what work is included for the price he was quoting. The technician was in and out in 5 minutes and $125 more in the drain. I wouldnt recommend them nor will be using them in future read more

We had a terrible smell in the house, after a few days of going through a list of easy fixes, we narrowed down the problem to a sewer like smell coming from our crawl space. We called Barnett Plumbing and were advised they no longer provided rooter services, at which point they referred us to Advance Plumbing. We called on a Saturday and were told it would be $150 to be provided an estimate and after some back and forth we agreed and Advance Plumbing said they would be down in about an hour. The technician showed up at roughly the estimated time.. so far so good, and now its when it starts to get wild. The technician came in and confirmed the smell was sewer, got his hazmat and got into the entrance of the crawl space, without going in and roughly 2 minutes later he stated he didn't see an issue, but he was going to get his flashlight and really go in. While in the crawl space he was super unprofessional, screaming and complaining about the tightness of the space, (we had stated from the get go that the issue was in the crawl space). He came back out 5 min later stating that he had crawled all over the area and there was no issue, and all it could be was that we needed a full sewer line replacement, costing $18k. There was clearly an issue and we politely decline to have the work started. At that point he asked for a payment of $395 for the quote. I pushed back stating that the person on the phone stated that the quote was $150, and I would not be paying more than that, he ultimately agree. In the end an other company came in spent 45 minutes in the crawl space, and found the leaky sewer line under our 1/2 bathroom. That bathroom needed to repiping due to a 10' section of the line that had gone bad. The entire jobs cost half of the price estimated by Advance Plumbing. Long story short, if you have a crawl space and expect professionalism, DO NOT call Advance Plumbing. read more

Savanah was able to get me scheduled for a service quickly! And Sergio came out and was able to help us fix our issues effectively, efficiently and with great customer service! Thanks for your professionalism and thanks for following COVID-19 protocols, as a nurse, I was pleased. read more

I had a couple very nice experiences with these folks. They were very patient with me, as I kept calling and tweaking what I wanted and needed. Bill, my texting contact, never failed to be courteous, always responded promptly, never seemed impatient and gave me great advice and a plan going forward. Edward, the service technician/plumber, was very nice and even went above and beyond for me, stepping outside his job description to do me a favor. I love my finished product(s), two low flow toilets that they eventually installed. read more

Advanced Plumbing and Rooter Service - New low flow toilet installed. Calking the shower and around the shower was done. - Plumbing Near Me - Livermore, California

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No show I phoned them end of the day finding out they were not coming . Will not call again! read more

Requested replacement of the float valve assembly in a toilet. The toilet is 28 years old. The technician refused to consider valve replacement, saying the toilet is too old and would need to be replaced. So, rather than a $30 part and some labor, I'm looking at $1400 and a lengthy delay. When I called the office to discuss this, the story changed: the technician was claiming that the box was cracked, but he never mentioned that to me. I do not trust these people to tell the truth about what can be done, what should be done. read more

I called Bill in the morning and he was able to get me on the schedule within two hours. My problem was a broken nipple on a travel trailer hot water heater. The technician, Edgar was at the trailer waiting for me when I got there. He worked diligently and had the job done within an hour. I would highly recommend advanced plumbing. their responsiveness professionalism and reasonable prices really bailed me out! read more

Funny thing these disposals for the sink....they keep breaking. Over the past few years I've been working with Advanced Plumbing everytime there is an issue. This time gave me pause though. I will say this, this company is fast, responsive and has always done a great job. That is still the same, almost 5 years later. However I'm removing a star because the company has become very price-unfriendly. With the current service the price quoted to do the work was astronomically high. At first I said no thanks and then they lowered it significantly (I thought). After the work was done the price came back up. My verbal lowering given was apparently misunderstood. I spoke with Bill and he was very professional and explained why the price needed to be high. I wasn't sold on their new "no hourly labor, just one fee" model, but we compromised for the work that was done. At a very high labor rate. Almost $300 for 30 minutes of labor. Afterwards I price shopped the next 3 Yelp plumbing services in the area in order and all 3 quoted me prices for the same job at about 45% less. I felt taken and I guess I was. My fault, but you can learn from it! Bottom line, this is a great company and they do fast, good work... but you are going to pay a lot more for it. Also, get any pricing in writing before they start. read more