We called on Tuesday for an appointment to replace our 50+ year old bibs before our washing machine was installed. I mentioned we were retired and if they had any cancellations we would be available. Within a couple of hours Austin come out to do the job, he said it should be an easy but because they are old he could run into problems. One was easy the other was difficult, he worked on this repair until he had to leave for his next appointment. Today Adam came out and finished the job. Both of them were professional and did a great job. They took care of us before our scheduled appointment with excellent service and quality workmanship. It is very refreshing to have a job well done and to exceed our expectations. We were only without water for less than an hour total. Keep up the excellent work! read more

Had 2 issues serviced in June: 1) broken pressure regulator valve and 2) broken irrigation backflow valve. Savior was recommended by our neighbor who previously had the same issues, and they gave a competitive quote. Jaime was excellent, completing the repairs in just a few hours. Everything worked well for a couple months until the backflow valve leaked this month. Apparently one of the reused shutoff valve parts broke and caused the leak. Jaime again fixed it quickly and efficiently at no cost since it was under warranty. Unfortunately some dirt debris was introduced into the line and the backflow valve caught it, did its job, and gushed water out the evening of the repairs when the irrigation timer came on. I spoke with Tom, Savior's owner, who explained everything that happened and came out with Jaime to discuss in person. Jaime flushed the line and reset the backflow valve. I appreciate that Tom came out to explain the situation and ensure I was satisfied with the service repairs. It's good to have the personal touch from a local company. read more

We had a horrific experience with broken water main, poorly connect irrigation system and landlord found Savior Plumbing. The plumbing who came out, Collin, was very thorough and explained what happened and how they would remedy the problem. It was a timely process to fix but he made sure we were not inconvenienced any more than necessary. The area he worked was always kept organized and he cleaned up all the mess left by the water damage. Great experience from a bad water situation. read more

After a different plumber came out and evaluated what we thought was "dishwasher problem" and after running the dishwasher and determining that it wasn't the dishwasher- he said he did not have time to address what looked like it was in the wall. He suggested I call Savior Plumbing which I did. Savior Plumbing sent out an individual who insisted on repeating what he was told had already been done and charged me approximately $300 to determine what was already determined. The man came out a day earlier than I was told and had an appointment with the company so that I could be there. When I contested being charged for what had already been determined by a plumber they knew, I was not given any credit. The man did nothing but open up the wall that had the affected pipe and charged me nearly $700. Nothing was fixed. read more

Holiday week and my go to plumber is closed till after Christmas so I try the other plumber that has a great reputation around here . They sent a technician the next day to repair my water heater that is blinking lights telling me what is wrong but I don't know how to fix. The technician correctly reads the lights which tell him what to fix. Pulls out a screen in the water heater that wasn't easy to remove and cleans it to solve my issue. They also gave me a senior one hour service fee which saved me a few bucks. Highly recommend Savior Plumbing and now a fan. read more

TL;DR: Savior Plumbing is wonderful and resolved my leaking toilet issue quickly! I would highly recommend. Long story: My house originally was built with cheap, plastic angle stops and I had a experienced a leak when I wanted to upgrade my toilet with one of those awesome Japanese bidets. My dad had a fantastic experience with Savior Plumbing for the same issue three years ago so I called them. They were able to help me out within 4 days due to their busy schedule. The wait was longer than I had hoped but it was totally worth it. On the day of, Kleilyn called a few hours earlier than our scheduled reservation and said he'd be able to arrive within 20 min. Not only was he able to replace all three plastic angle stops in my house, he explained to me why I had the leak (there was a faulty washer in the angle stop's piping). He was able to accomplish all this within one hour so the plumbing fee was totally reasonable. I had originally expected to pay anywhere between $400-600 but it was actually less than $300 (including the costs of the replacement parts). I was stoked and Kleilyn was a true professional who added humor by making fun of himself for showing me around my own house. Will definitely call them up for future plumbing needs! read more

Our water in Livermore had become intolerably hard...to the point my hair was breaking off. A Water Softener was required...STAT. My SIL had installed a Salt Unit a few months before in their home, so we used his research...and put the same unit in, and used the same Plumber to install it. Unfortunately our unit was damaged in shipping...so part way through the install a replacement was procured...age old thinking on our feet Auston was great. Flexible, friendly, and he did nice work...I have some experience with plumbing design, and I was very pleased. Saviour Plumbing was just that, so happy we have a new resource for the future. read more

We've had Adam come out several times for indoor and outdoor work. He's prompt and does great plumbing work. We will use Savior in the future for emergency and maintenance. read more

Appreciate Roger coming out and fixing a big clog at our house. They came out on short notice too. Great service at a good price. Thank you Savior Plumbing ! read more

Savior Plumbing is AMAZING! Of course I have a kitchen faucet issue on a Sunday, but they were able to get someone out for me first thing Monday morning. James was my plumber and did a GREAT job replacing the kitchen faucet and making sure there were no more leaks, etc. He was extremely knowledgeable and that is always reassuring. Wish I would have used Savior Plumbing in the past. But in case anything else happens, will most definitely use them again. read more

This company is great and provides such good service. I had an emergency yesterday and David and his associate came out same day and fixed my problem. I use them every year to service my tankless water heater. I'm so thankful. Francine read more

I want to give a HUGE shout out and thanks to Tom Cortez for spending part of his Saturday unclogging my sewer line so I could operate my restaurant on Main Street a couple of weekends ago. Although the first visit by his employee was unsatisfactory because the job was not completed properly, after I called twice, he stopped by personally and when he found out the job was not completed....he spent hours at my restaurant clearing the line so I could be open for business. From one small business owner to another....I commend your commitment to customer service and really appreciate you helping out a gal in a serious pinch!! And thanks to his wife for her patience while she waited for him. I can't tell you how much that meant to us and how much that changed my day. Super grateful! read more

Beware of unethical practices! We were charged $498 for absolutely no repairs. We had a plumber (Eric) come to our home to inspect a gas leak. He arrived at 12:40 PM and left by 3 PM. During that time, he worked to locate the leak--which we had already identified as coming from our gas range and a specific area. Once he confirmed the location, he informed us he didn't have the necessary hose to make the repair and left without completing any work beyond diagnosing the issue. Before leaving, he took it upon himself to inspect areas outside the scope of work we requested and recommended an additional $13,000 in work. A second opinion from another plumbing company confirmed that this recommendation was completely unnecessary. We ended up hiring a different company to handle the repair. It feels incredibly unethical to charge $498 for a visit that resulted in zero repairs or solutions. I strongly caution anyone considering this company! read more

So so terrible. I cant believe they did this to my toilet. All I asked for was to unclog my toilet and Its completely ruined I mean I shouldve just done it myself at thaf point. The worker was also very rude and didn't respect me or my husband. Almost $300 for a lot of bull! read more

We recently had an excellent experience with Savior Plumbing. We had a steady leak in our bathtub faucet and slow leaks in two outside faucets for gardening. We consulted our next door neighbor who recommended Savior Plumbing who she had used before. We were able to get an appointment easily and quickly. Adam, from Savior Plumbing, diagnosed our problems. He proceeded to remedy the problems efficiently, professionally, and easily in about an hour. He was friendly, unobtrusive, and gave us excellent suggestions for preventing future problems. We highly recommend this fine company. read more

We had our shower service done by Dave - our shower was making a loud foghorn sound - we got the parts - stoppers, diverter and cartridge he recommended and came back and did an excellent service that the shower is working now. Thank you read more

Savior Plumbing is awesome! Tom and crew are great to work with. The office staff is always helpful. Highest quality work at a very fair price. What more could you ask. Thanks Tom! I look forward to working with you on the rest of the restoration. read more

I've known owner Tom Cortez and his family for over 20 years through St. Raymond's in Dublin, but when our Pressure Relief Valve (PRV) went out last week. that was not the first reason I called Savior Plumbing. The reason I called is great service. Tom sent a crew member out the next day and not only replaced the PRV valve, but also replaced some leaking hose bibs in the laundry room. Their man was fast, efficient, professional and did excellent work on both jobs. I highly recommend Tom and his great team at Savior Plumbing. read more

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Eric was great. Very professional and friendly. I don't know anything about hot water heaters. They installed the same brand I had and it lasted 14 years. They were out for service the next morning. Other places I called couldn't come out for 5 days. Long time without hot water. I don't know much about the price but it doubled in 14 years. Seems about right in these economic times. Thanks Eric and Savior job well done. Don Holland read more

Very straightforward--clear pricing, appointment follow up via text, Eddy showed up on time, super pleasant, effecient, great communicator, all fixed! Would definitely recommend and will use again. read more

I had the pleasure of working with LEO. He was prompt clean and mannerly He took care of my problem with lots of patients. Thank you Savior plumbing! read more

The service requested was to install two new toilets. Adam arrived on time and begin the work. He was efficient and knowledgeable about his work. One toilet flange was rusted and uneven and needed to be changed. Adam installed the new flange and installed both toilet. He was a remarkable person and most of all a professional as matter of fact I am going to use Savior again for other plumbing we need. We could not say enough about the professionalism displayed by Adam and his company. The total Cost was in line of what we have expected. Great company and great people. read more

Never heard back from them. They were supposed to get back to me last Monday and never did. It's been a week now.

These guys are great. Timely, professional, repsectful and not too costly. I would recommend and will use again. Sorry for delay,......thought this was posted long ago. read more

FYI they charge for quotes. Why they think they should be paid for work not done is a mystery to me. Called to get a quote for some non-emergent work in a bathroom. I was able to provide pictures & specifics on what I needed done. I was told I'd get a call back later in the day with an estimate....no prob. Later in the day the office manager called to tell me the work would either be 1/2 day or a full day they really couldn't tell due to "unforeseen circumstances that could arise". I was asking for new shut off valves for two toilets & water lines to be moved over 2-4 inches for the sink (wall was already open). I should add they charge approx $150 for the first hour and $48 for each additional 15 mins. So let's say it cost 1/2 a day we're talking a minimum of $700+ but could be more. No one could truly tell me. When I asked if someone could come out and give me an actual quote I was told I would be charged for that They charge their 1 hour rate for a quote. I do not pay for work not done. So that was a hard no. Anyway there's plenty of plumbers in Livermore. Even more if you expand to the Tri-Valley. These guys are a hard pass. read more

These guys are the absolute best! David was so knowledgeable and figured out what the issue was ptreety quick and fixed it. I called and they came out the same day . Several people on next door highly recommended them and they were spot on! Don't waste your time with the others....Savior plumbing is the best and very reasonable in price. Thank you David and thank you Savior Plumbing!!! read more

Fantastic quality of service! Friendly, reliable, professional, trustworthy! I randomly called Savior Plumbing because I needed to redo the kitchen plumbing, install a new garbage disposal and replace a rusty faucet that was stuck in place. David came out and sawed off the old faucet and replaced the old rusty drain with high quality PVC plumbing that looks amazing and I know will last. Everything is running perfectly. Truly a professional. A week later, my HOA notified me of water leaking into the unit below. I called Savior Plumbing with no hesitation. Was hoping David would come out but this time it was Adam. He was just as friendly and professional. He identified the problem and replaced a gasket that another plumbing company had replaced several months earlier. It was the wrong part! Adam identified it. Replaced it with the correct part and tested to make sure that we weren't leaking. Having a peace of mind that Adam did the right thing and fixed my issue the right way is invaluable! Everyone here knows how valuable it is to find a reliable company with reliable people to help you in a time of need. I've found it in Savior Plumbing. Thank you David and Adam! read more

Savior Plumbing - a close up view of a kitchen sink - Plumbing Near Me - Pleasanton, California

Just wanted to thank Mark for stopping by and working on our shower faucet and shower head. He did a very thorough job and explained what the problem was. He was also very punctual, courteous, and professional.' I would highly recommend Savior Plumbing ! Rick Mabry read more

They replaced my 25+ year old Garbage Disposal in about an hour. I called the office on a Saturday, they were closed, but the answering service left a message and Savior Plumbing called first thing Monday morning and scheduled a visit that morning. That's service! It can't happen every time but is nice when it does. The tech made sure the new one ran smoothly and no leaks. He noticed that the hose connecting to the disposal from the dishwasher was too long, and shortened it. I have been very happy with Savior Plumbing with all the work they have done for me over the years and HIGHLY recommend their services. The techs are friendly, answer all of my many questions, are highly skilled and professional. The cost is probably in the normal range for their services. read more

Like most people I cringe at the thought of needing to hire a plumber. I have to say I could not have been happier with Savior Plumbing, they were wonderful Very professional and personable taking the time to explain exactly what he was doing and how we could resolve the issue if it recurred. The price for his visit was extremely reasonable, I would absolutely hire Savior Plumbing if I needed assistance again! read more

I highly recommend Savior Plumbing. I needed same-day service because my shower handle fell apart before my vacation departure. I called Savior Plumbing, and my phone call was answered immediately by a live person who took my information, provided me with a same-day time window, and estimated the cost. The plumber arrived on time and immediately fixed the problem. The estimated cost was spot on. He also advised me regarding my water heater and did not try to over or upsell me on something I do not need. I will definitely call Savior Plumbing again. read more

Wow, we just had another great experience with this plumbing company! Years ago, we had them repair a broken clay pipe sewer line. They did a fine job and they were one of the lower priced estimates we received. Clay sewer lines are kinda rare these days so they had to do some searching to find the right materials. Since then we used them for various smaller jobs and another big one - re-piping the whole house. Our house was built in 1966 and iron pipe was used throughout the house. Iron pipe rusts eventually rusts inside and the iron oxide builds up to and ends up seriously restricting water flow. Again, they did a superb job - finishing the total job in less than 2 days at reasonable cost. This time, it was a fairly simple job - we noticed the garbage disposal unit starting to leak. I checked it and was able to determine that it was not a pipe or waste line connection leaking and it wasn't the sink collar mounting that had gone bad. Therefore, the only thing it could be is the main seal of the disposal had sprung a leak and the entire unit needed replacement. I called the office and scheduled an appointment. David came out to the house on time of the appointment date. I had texted photos of the sink and disposal under the counter so he was well prepared for the job. He was courteous, professional, thorough and very efficient. It took him less than 1/2 to complete the job. The Badger 5, 1/2 hp unite was $130 and the total job came to $265! We're very happy with the job, the new disposal (much quieter) and the speed at such a good price! Thanks Savior Plumbing! Jim read more

Savior Plumbing - This shows hook up and lines. White cloth tied to power cord stops leaking water from traveling along it and directs the drips into bowl. - Plumbing Near Me - Pleasanton, California

Our kitchen faucet had been leaking for awhile. I ordered the replacement faucet, but figured out in a hurry that the install wouldn't be the straight forward project I was anticipating. The mounting nut had rusted and was frozen in place. I contacted Savior Plumbing to help me out. They had an available plumber and dispatched him within the hour. Their plumber, Jordan, arrived and got to work. He had to section the nut with a metal cutter to remove it, which was something I wouldn't have been able to tackle. Once the old faucet was removed, the install of the new faucet proceeded uneventfully. Jordan is knowledgeable and performed the repair professionally and courteously. I appreciate Savior Plumbing's prompt response and the service Jordan performed in installing our new faucet. I highly recommend Savior Plumbing for any plumbing needs. read more

We would like to express our sincere gratitude to Savior Plumbing for their exceptional service. A family member recommended them to us and we decided to try them out after hearing about their positive experience with Eric, one of their installers. We were extremely pleased with the work they did. Eric did an excellent job installing our water heater, which impressed us so much that we decided to hire Savior Plumbing for subsequent jobs such as installing plumbing and fixtures in our shower and toilet and installing a water softener. Throughout the installation process, Eric kept his workspace clean and tidy and always maintained a courteous and respectful attitude. He represented Savior Plumbing in an exemplary manner and we are delighted with the outstanding service we received from start to finish. We appreciate the exceptional experience we had with a business that values excellence and we highly recommend Savior Plumbing without hesitation. read more

I am extremely happy with Savior Plumbing. Another company quoted me $23,000 for clearing and replacing sewer pipe. Savior cleared, repaired and also installed a clean out for $4,300. They were prompt and honest and I will call them any time we have a plumbing issue. read more

Literally a savior. Never had a bad service and they always go above and Beyond. Thank you Savior plumbing.

Tom Cortez suggested that I make my laundry room inside my home more spacious, by rerouting 220 electrical outlet and lint outlet all on one side. My existing water heat was so hard to get to as my dryer was on the left side and washer was on the right side. Lint trap behind dryer was blocked as my room was so small and dryer was pushed back to the timber block wall. He suggested that a stackable washer and dryer to have both on one side of laundry room. His crew installed everything in A timely matter. If I had a questions or concerns, Tom, got right back with me on the phone. I highly recommend Savior Plumbing. I found them in my Diamond Certified book. Their scoring was a 5 stars in that book. Thanks Tom and your crew for an excellent turnaround. I am so happy with my new laundry room. read more

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Great experience with Savior Plumbing! Adam came out to assess our slow draining and filling toilet. He was exceptional in his professional and courteous approach and provided explanation and education from beginning to end of service call. His experience and knowledge were apparent and instilled great confidence that the work was in good hands. He quickly found the source of the problem which was root intrusion!!!!! He pulled roots, sealed up area, reset toilet and cleaned up leaving us with a well working toilet. In addition, he took the time to replace a leaking faucet for us. Highly recommend Adam and Savior Plumbing:))) read more

I have used this company twice now for two jobs related to our water main. This is one of the best companies I have ever worked with. Super prompt, professional, transparent with pricing, friendly, and very high quality work. What else can I really say? I am very happy to have found them and will definitely be using them for all future plumbing related needs. read more

Deep down, we are all apprehensive for various reasons about the integrity of contractors. I don't pretend to know enough about plumbing to be sure I'm getting value for our money. I've been there (see my other reviews..). Savior consists of 100% rock stars. They impressed me immediately. With Savior, they make you feel like a partner on your project. So for this company, I see that Tom has created an environment where trust and solid customer relationships are cornerstone to his business. They are all the real deal. He sets a high bar and they deliver. Oh and they know their stuff. No one will try to sell you things you don't want or need. They listen. They want to help you be satisfied. They are all hardworking, solid pros. I highly recommend! Call them. read more