Kept their ad for a couple of years in case I needed a plumber. Called about my kitchen sink drain pipe leaking. They gave me an estimate and I made an appointment for them to perform the service 2 days later. Their hourly rate is much, much better than plumbers my friends hired. PVC pipe is pretty much all the same. But Auston (yup) needed to replace the sink basket since the old one was corroded, and whomever owned the place before me had epoxied everything together. Really? Anyways, I'm a happy customer and would recommend Savior Plumbing. read more

Savior Plumbing - New sink basket - Plumbing Near Me - Pleasanton, California

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I picked Savior Plumbing based on YELP reviews, so I thought I should write one myself. Having recently bought an older home, there were some things I wanted an opinion on and some things I needed repaired. My number one concern was a sewage ejector pump in the basement, which I knew nothing about or even whether it worked. Austin from Savior Plumbing showed up on time and explained it all to me, including all the surrounding piping, and confirmed that it was working. He pointed out some potential problems with some of the piping, but put no pressure on me to get it fixed, noting that it was working at present. I asked him for a quote to get it done right and he took pictures and said he would get back to me. At my request, he said that they would not simply quote the full replacement of the entire unit, but would focus on how to most efficiently fix the problematic piping. Austin also advised me concerning an outside rainwater drain and a leaking kitchen sink. He repaired a wobbly toilet by re-securing the flange and replacing the wax seal. He also replaced the diverter spout in my bathtub/shower. All of it looks great now. It was all done on a time-and-materials basis at $190 per hour with a one-hour charge minimum for the visit. That seems very fair to me, especially when I consider that I got the job done correctly, to code, and to last, and I got some peace of mind about some of the plumbing in my new (old) home. read more

We selected Savior Plumbing for our whole house repipe. I am so glad we did. The whole experience working with Savior was excellent. Eric provided the original estimate which was a little higher than the others. However, after hearing his detailed and clear explanation of the work involved, it was pretty clear this was the right company for us. I requested Eric take the lead on our job and he and his crew were a pleasure to work with. They all worked really efficiently and communicated well throughout. I especially appreciated the way the company was so accommodating and professional. We had to delay things a bit due to a family emergency. They were very understanding. Big jobs like this are always stressful, but they made it almost painless. I highly recommend Savior to anyone needing quality plumbing work. read more

Had a weird draining problem with a downstairs sink that was connected to the laundry drain. The person on the phone when I called was very professional and pleasant to speak with. I was able to schedule an appt. that was 48hrs later since this was no emergency. The plumber that came was also professional and pleasant to speak with. I let him do his thing and he was able to clear the blockage. He explained his findings and how he resolved the issue. Afterward, he cleaned up everything as though he was never there. Unfortunately, I have forgotten their names. I will call these guys back if I have any future plumbing problems. read more

We were referred to Savior Plumbing from our trusted realtor and we are very glad we called them. Their customer service was excellent and professional, from my initial phone call to them explaining my water pressure issue, and until after the work was completed and they sent me a thank you letter. Their quotation to perform the work was very competitive and fair. Dave, who performed the work at our home, arrived timely and did an outstanding job, not to mention how friendly and professional he was as well. I will definitely be recommending Savior Plumbing them to anyone in need of plumbing work. Dave H read more

Very, very pleased with the work this Savior crew who just finished a repiping job in our 100 year-old home. Repiping was something we'd put off for a long time, but it was necessary. Well-trained, courteous and diligent...Roger & his crew came to complete this arduous job. They cleaned up & we had water to shower with the next morning before they arrived. I even did a load of laundry before they arrived! While reassembling the house after this dusty work, we discovered a leak under the bathroom sink...Roger came within hours to repair it so we could reassemble and get back to our 'new' normal. Very nice response & good customer service. Highly recommended! read more

We found Savior Plumbing through Angie's List many years ago and have called them to service our tankless hot water heater and clear our sewer line. Their technicians have been excellent every time. This past week, their technician Colin came to clear a blockage. Not a pleasant job, but he was friendly, knowledgeable and efficient. He fixed the problem and also checked our sewer line relative to other properties. He was very thorough, and also cleared the gunk in a bathroom sink. Making the appointment didn't take long, and they were able to reschedule for earlier in the week when the problem recurred unexpectedly. They initially gave a 2-hour time frame when a technician would come, then I received a call and text from Colin with an updated time of arrival. I also appreciated an email receipt. Technicians as well as the administrative staff have been very professional. read more

As always, Savior Plumbing is AMAZING!, especially Darrell (sp?). We've had an issue with our Hansgrohe shower fixture and thanks to Darrell's knowledge, our issue is NO more. We will DEFINITELY use Savior Plumbing again!!!!!! read more

Our main line clogged up and we were literally expecting the great flood to happen again in our bathrooms and showers. Savior Plumbing came out (Matthew) and save us from a lot of false troubles. Now I will admit I called another plumber first thinking it was going to be an easy cleanout but what turned out to frustration from that plumber by giving us 3 different prices. Matthew figured it out in minutes and had us cleared in about an hour. Great guy and excellent tech. Mariah and Amanda in the office gave me the confidence and support when they listen to my plight and got us service as soon as possible with as much info as they could provide me over the phone without seeing the problem which helped dramatically calm my nerves. You hear about all these plumbing nightmares all the time well with Savior Plumbing.....You shouldn't have to worry about a thing. They are trust worthy! read more

I contacted Savior after receiving a $1600 quote from another company to clean out my sink drainline using a hydrojet process. Savior responded rapidly, fully explained the process and that the end cost would depend on the time involved. The next morning they showed up on time, cleared the line and were gone within an hour. Total bill $300 + the cost of taking my wife out to dinner to celebrate the fact we saved so much money! read more

I've used the services of Savior Plumbing four times now and have never had a bad experience. For that matter, they have all been good experiences. Maybe its one of their employees, Dave Brunson, that has made the experience so good. I say its good in part because he makes simple work out of what can seem more complex than it actually is. Just go to YouTube and you'll see a dozen completely different fixes based on the problem and its symptoms. I hate to part with my hard earned $$$ for contractors when in many situations I can fix it myself. Or so I thought. I have learned to call in a pro when necessary, and from the first time we used Savior Plumbing Dave has saved us money and stress and time when we have called for his services. The most recent episode required we wait the better part of a week if we wanted Dave to do the job. Ok, we have a second bathroom, see ya in a week. During that time I took a crack at the problem from numerous angels based on internet information and YouTube videos, all to no avail. Dave arrived and patiently listened to my description of the problem and everything I had done. I spent no less than 6-8 hours researching and troubleshooting prior to his arrival. Once Dave went to work he had everything back to normal in about 10, maybe 15 minutes. read more

If I could give more stars I would! Our kitchen faucet was leaking, and Savior sent Dave to help us. We needed new parts, so my husband called Kohler. The parts arrived, so Dave came back out. The wrong parts were sent by Kohler. Dave then called Kohler himself. The correct parts arrived within 2 days, where it was over a week before. By this time, we had spent over $300 in service fees. My husband called Savior and spoke with Darryl. He gave us nice price adjustment, which we greatly appreciated. In today's day and age where customer service can be a rarity. Savior Plumbing GETS it. We highly recommend this plumbing company and will use them for all future plumbing. read more

I called several plumbing companies in Pleasanton before choosing Savior and was very impressed with the experience from start to funish. I first spoke with Amanda, who set up a clear time for my consultation one week away (vs. several weeks further out at other companies). Then, Austin and Adam came and diagnosed my issues, procured parts, and Amanada kept in touch as the parts were delivered and a follow-up appointment was scheduled. The Savior team was able to fix our sink draining slowly, shower not getting hot, toilet flushing poorly, and did it during COVID with a great attitude, sourcing all the parts, and clear communication. Definitely would use again. read more

Excellent Service. I called them a couple of days ago and they were booked out for the next couple of weeks. Fortunately a spot opened up and they were able to fit me in. Jordan came by and was very efficient with diagnosing the issue and getting things done. Their store manager even delivered two toilet seats as part of a last minute request to replace those. Excellent service, friendly and no fuss. Pricing was reasonable and they didn't tack on any extra charges which was awesome. Will definitely use them again. Great job team! read more

Savior was the FOURTH plumber I called to fix a complicated problem in a house we bought that was not getting fixed. The first plumber charged 3k for Lord knows what, the second was at least honest enough to admit they couldn't figure out the problem, the third was Diablo Plumbing who charged me $1,500 to NOT fix it, in fact, one guy started the job and had to call for backup so I paid for two to stare at my tankless water heaters for eight hours and then they stuck me with that bill and a $6k quote to just replace the units because they didn't know how to fix the existing ones. Then I called a neighbor and they referred me to Savior and HOLY COW: one visit, $700, found the source of our problem which was some bogus valve we didn't need that was inhibiting hot water flow to the house, some missing valves in a few showers, plus they identified and serviced the tank that wasn't functioning properly and made the conservative choice to hold off on re-piping the whole thing to first see if they got it working with what they did and wouldn't you know it, it worked. Since then we've had an upstairs bathroom mini-flood that came down through the walls downstairs, called Savior, they were fast, fixed everything, explained it, and treated a running toilet while they were here that we forgot to mention. We kissed a few overpriced underperforming frogs before we got to this prince and now they're forever in my iphone contacts as my go-to plumbers. Can't say enough good things about these guys! read more

Fantastic company!! Excellent, courteous, responsive, extremely competent team and affordable. I love that they charge by the hour, then on the quarter hour. Others I found don't even give an approximate quote, just want to send someone out. Very satisfied, highly recommend!! read more

We needed our pipes replaced under the house. They were old and worn out to the point there was an actual 2-inch hole in one of the main lines. Matt & Allen from Savior were at our house for 2 days. They are friendly, professional and experts in the field. They ensured we were not displaced during the process and kept the distractions to a minimum. They explained everything they did and showed us pictures of the before and after. Highly recommend them for all plumbing needs!!! read more

Savior fixed a diverter valve in our shower. That might sound like a small job but it wasn't. A few other plumbers looked at the diverter valve and the size of the hole to work in and turned down the job. I thought I was going to either get the big, ugly remodel plate or re-tile around the repair. Darrel was able to open the valve, after a lot of struggle, and replace the leaking o-ring. He saved me hundreds, if not thousands of dollars. The shower diverter trim looks exactly like original. No big ugly wall plate. Highly recommended, will definitely hire again! read more

We had the internal tank parts replaced in one toilet. Anthony Olivero did not have all the parts to complete the job in one day, however, he and the company worked it out. The job was completed the following day. I would give them +AAA Better Business rating. Anthony wanted to make sure the job was done RIGHT with our satisfaction. This is the second time we used Savior and now consider them our plumbing company. My wife said the clean up could have been a little better, but it was ok with me. read more

Our main water line in our house cracked and we ended up having to replace the whole line. We received quotes from several plumbing companies and Savior plumbing gave us the best one. When Tom came to our house to give us a quote he noticed several other things that were of concerns and fixed those issues along with the job. None of the other plumbers spent the time to explain why those issues could cause problems later on. Everyone we worked with from Tom, Teresa who booked our appointments and the technicians were quick, respectful and honest which is harder to come by this day in age. Would absolutely work with them again but really hope I don't need a plumber for a very long time! read more

From the time we called, Amanda had to quote to us promptly Ayer we sent photos of the old heater, it's location and passage way. Time was set for replacement and the contractor, Jordan was an excellent worker explaining things as he worked. An excellent experience. read more

One of our upstairs bathroom sink faucet was dripping water. Never experienced this and asked around for a recommendation. Two of my coworkers recommended this company. Came in twice cause my husband did not know to buy the connecting parts together with the new faucet (would it be nice to remind us when I asked the question if we should buy a new faucet first). Worked for 3 hours to change the faucet and connector in the stopper (used 2.5 hrs to change the faucet). Paid in total $450 for the time. Right now the new faucet is still dripping water. Left a lot scratching marks in the sink. See the picture posted. Have to call them tomorrow again to see how to solve the dripping. read more

Savior Plumbing - Left a lot scratching marks in the sink. - Plumbing Near Me - Pleasanton, California

yep, five stars. this was one of the best experiences I've had with any company in the home services business (and this isn't my first rodeo haha) found them via nextdoor and cross-checked on Yelp. we had a leaky sink, not a big job, and we've never called them before but they treated us like elite customers. from the first interaction through the end of the repair it was awesome. maybe this isn't unusual these days, but they're also pretty high tech. texting with appointment reminders, when the service guy was on the way and deliver the bill to the phone via text also. there's a one hour minimum and the service tech finished up within the hour. the tech explained everything he was doing, showed me exactly what the problem was, advised on how to watch out for future problems in the same area and was super friendly and easy to talk to I'm not even kidding, I hope everyone who ever needs a plumber (they offer a huge range of services too) uses Savior. I can't recommend them any more highly read more

Called them today to cap off plumbing for an old water storage on my roof that was being removed. They were able to send someone today, which was totally awesome!!! The original problem was fixed but somehow the hot water was affected by the capped off plumbing. Tom the owner called me and said that they would send someone to fix that. I have never had such great customer service from a plumbing company like this before. I recommend Savior Plumbing for any plumbing issues that you might have, give them a call!!! read more

I have called on Savior Plumbing a few times now, and they are always quick to respond. Great service!

They came within the time frame and did a great job. He wouldn't leave until he felt he had done all he could as I had an on going issue with my plumbing. As of now it works great and nice to know it can be fixed right. Thank you. read more

Our outside piping has a pinhole leak and was spraying for 2 days. Savior Plumbing was so helpful and professional, beginning to end, when it came to scheduling, estimation, and suggestions. Tammy was able to schedule me in same day (so grateful!) and Adam Lunge did the repairs. He was able to give my husband a heads up to what to expect regarding the repair, price and process. He also informed us that our water valve handle was in bad shape. Even though we declined changing out the handle, he was able to finish the pipe replacement job in under the estimated time and it's great quality. We'll definitely be calling them again for our plumbing needs as they arise. read more

I had a cracked drain pipe underneath my house in the crawl space. David Avilla came to fix the problem, and used booties, mask, and kept our house clean with a drop cloth. Even better, he fixed the leak. I was very happy with the entire Savior process. From the text messages updating the reservation date, plumber coming to my house, and the work it was fantastic. I'll definitely be a repeat customer. read more

I had my water heater replaced by them earlier this year, which I thought their service was very professional. However, what tipped me over to write this review was my recent experience. I had an issue with a leak and called to make an appointment. The person (Maraya?) on the phone was very friendly and helpful. Even though I ended up cancelling my appointment, she was still very helpful and understanding. Especially that I ended having to work with another company (due to other parties involved) who shall not be named here, the comparison of the professionalism between the two companies is insurmountable. I would definitely call these guys again for any other plumbing needs in the future. read more

As with my last appointment, Savior Plumbing was easy to work with and had great customer service. Amanda in the office worked with me to schedule my appointment, and modify it when when the technician was available early. Allen King, my tech, was friendly, professional and very knowledgeable . I needed my toilet water shut-off valve replaced (original to he house, 30+ years old), along with the fill valve and flapper. He also checked both exterior water shut-offs at the street and the house to make sure they were working and gave me estimates on replacing the one at the house in the future. I have found Savior's prices to be very competitive and reasonable. Another great experience with Savior Plumbing. I highly recommend their team for your plumbing needs! read more

Tom and crew were fabulous to work with on a major plumbing job at my rental property in San Leandro. From a temporary repair once we found a burst pipe, to completely replacing 7 pipes, they were knowledgable, fair, and communicative They even did a small repair when on site in one of the units I have since had them out for a toilet issue too. The office team, including Tom's wife, were also exceptional, friendly and flexible. I highly recommend Savior Plumbing read more

Every visit they show up with a great attitude, and ready to explain any question I may have. When running an apartment complex, it is nice having a reliable team to call - Savior Plumbing is my go-to! read more

I'm updating this review after the response from owner as a follow-up to the situation. He agreed with the mistake and clarified the details which I appreciate. I'm updating the rating just for the very fact that they seem like they do care about the customer experience, and hope I don't run into similar issues in future (PS: They did also offer a part of the fee back as the original issue was not fully addressed) read more

I have since used Savior Plumbing several times; replaced water heater 2014; repaired leaking copper tubing in 2016. Suffice to say, they are my go to plumber! This review is for a recent leak from my second floor bathtub that drained through the subfloor, then through my ceiling to the first floor. I collected about 1 1/2 quarts draining from a speaker cut out in my ceiling. I was prepared for a large bill, assuming I had a leak in my tub plumbing, as well as drywall work to open up the ceiling to air dry the subfloor and prevent molding. I was relieved to find out that the caulking for the tub overflow was dried out. Water drained out when my kid filled the tub just below the tub overflow hole, then flowed through the speaker opening. Fortunately, all it took was tightening the overflow pipe but, and caulking the fixture; opening up the speaker panel in the downstairs ceiling, to allow the air to circulate through the subfloor for a few days. No concern for mold. Dave did a through job of answering my questions, and explaining why he believed this was a minor issue; how the bathtub plumbing worked, and why this won't reoccur. Whew! $150 visit was cheap considering what could have been. Moral of the story, caulk all your fixtures every few years to avoid costly damage. Hire Savior if you want honest, quality work. read more

Savior Plumbing - Savior fixes a Bad seal on tub overflow hole that caused a leak - Plumbing Near Me - Pleasanton, California

Three days before Easter, our downstairs toilet ceased to work. We placed a call to a repairman who fixed our problem. All was good--until the next day when it stopped working--on Good Friday. So we called Savior Plumbing, and Tom the owner, came out that very afternoon, on Good Friday, to troubleshoot the problem. Within 30 minutes, he had diagnosed the problem and fixed our toilet. We are very impressed with Savior Plumbing. They came out on a religious holiday to help a customer in need. We highly recommend Savior Plumbing for your plumbing needs! read more

About a month ago, I had them come to replace washer hot and cold water valves. I believe the plumber who came was named Clayton. He called just before coming. He was willing to answer my questions. Took pride in the quality of his work. He did a good job. Thanks. Prices were reasonable. Not the lowest but not the highest. Very professional service from appointment booking to doing the job. I will use them again. read more

The water pressure on my kitchen faucet was getting low. I got Savior name from my realtor. I used to have Plumber but he retired last year. The plumber came last Monday. I was at work so I ask my daughter to open the door for him. He told me daughter the faucet was corroded but he can clean it up for now. Of course, my daughter didn't know too much about it so he let him do the work. The plumber took the faucet back to office and clean. It back in half hour and reinstalled it. It looks fine. However in Thanksgiving day while we are cooking for bug dinner, the faucet is broken again. I call Savoir Plumbing. Of course no one pick up the call due to holiday. I call them again this morning, they said they can replace the faucet but I have to buy the faucet and I have to pay then again for 1 and 1/2 hr. That is addition $225, plus the cost of the faucet. I already paid them $150 for the first service. This is totally not acceptable. They should told us on the first day and replace right the way. This is not responsible Plumber and I will not use them again. read more

Amazing professional group of people came to work on a complex plumbing project at our home. Austin - one of the leads is amazing...a calm clear thinking leader that was able to diagnose and solve some non trivial issues..and led a great crew of Jordan and someone else I forgot the name of. I highly recommend and will use again (if I need but hopefully not). read more

Tom's team and office staff is the best! I manage a community that is having major issues with our pex pipe system and they are simple the best! The response time and the professionalism is above tier! I will and will continue to recommend such a great company :) read more

It's hard to know who to trust these days, but I'm happy to report that Savior Plumbing is definitely a company you can trust. Dave did an excellent job in fixing our broken toilet. He was so good - and so fast! - that we had him upgrade the same parts in our second bathroom. He was also very generous in his advice and answering our questions about plumbing throughout the house. Savior Plumbing gets our praise and highest recommendation! read more