Super easy. Very friendly and helpful. Fantastic community store. Will use regularly from now on.

The representstive touched all of my bottles without permission and didn't let me rinse them off, which drove me nuts.... This particular one you had to rest to top of the spout and hold manually to get the water. That's also a sanitary concern for me. $0.60/gallon. They have designated parking, that helps. read more

We've been coming here for the past 7 years and highly recommend it for quality water and service. This location has been owner operated for almost 30yrs and he really cares about the quality of his water. The store is always nice and clean. It's located inside a busy strip mall but the owner thoughtfully reserves parking right out front for easy loading. Which is great especially when you're filling multiple 5 gallon bottles at a time. Best part is there's rarely a wait. He's always helping people fill up their bottles so things move smoothly and quickly. read more

This place is an absolute dump. Floors haven't been mopped in months and nothing's been wiped down or clean. Guy can't even give you a proper receipt. Water taste literally like tapwater filter through a dirty rag. And somehow it's pH is lower than neutral. Sitting around 5.5. You're gonna get a stomach ache from drinking his water and heartburn. I guess he hasn't changed out his filtration system in a year or two and he's having excessive sediment pass-through. You can't afford to even keep his credit card roll receipt paper in stock let alone changing out filters. Going to this place is a kin to dropping seven dollars in a glass jar outside of the front of your house and filling it up with your hose water. read more

Great place for water. Guy working the counter is always nice. Great prices and service to match!

Great Service, Love the Water and the Alkaline option is a great value. Water tastes great after a nice cold scoop of Ice Cream. - Longtime Customer read more

This place is run down and the owner is rude & argumentative. Not only to me but to other people I've talk to about this place as well. He price gouges. It doesn't make sense. I get alkaline water at two other places in the valley. He's double the price. I will not be going back. read more

My fiancé and I love this spot! We are there almost every few weeks to fill our water jug and we absolutely love the water. Such high quality and the owner is kind, personable and has remained in business in Scottsdale for over 25 years! We love supporting this locally owned business. Is it the Taj Mahal? No. But it's special, unique, and the owner is kind and that's the type of community we love to support. And the water is incredible! read more

Been going to this water n Ice for over 10 years! Very nice store, great ice cream and water too. Always friendly staff every day of the week. Love the Alkaline option and good quality ice. I will definitely continue to come back, I would rather get water from a real water store over an outdoor machine, and they are open 7 days a week too. ...Don't forget the ice! read more

Man yelled at me for not filling the water up properly and then couldn't even help me carry them when he could very clearly see how much pain I was in. I had to pay someone to help me load the bottles. What an ass read more

3.95 / gallon for a you-fill / your container???? He's nuts. Sprouts in cheaper than thatn

This place is discussing. Bough 3 shaved ice and the syrup is definitely expired. Nastiest thing I've ever tasted and the owner did not care at all. DO NOT GO HERE OR TAKE YOUR KIDS HERE read more

I've been buying water here for over 10 years and the water and service are outstanding. I always have great conversation with the owner. He's a very nice and caring person. D.G. Safeer Hopton read more

It is worth the drive. I'll come here again. The owner helped me fill 14 gallons of water. Fountain coke with purified ice and water. Fresh Thrifty ice cream Check out the hours. Open on Sunday. I bought fountain soda here with purified water in the coke and water. Southeast of Thomas and Scottsdale Rd. Right of Albertsons. Worth the drive. Have you tried alkaline water? I felt comfortable here. Clean There are lots of glass and plastic containers for sale. The Thrifty ice cream turns over regularly so it's fresh. I enjoy chocolate brownie. Wow They are prepared with lots of ice for sale. A quality stainless steel insulated bottle can allow you to have pure water with you on the go. This water store is near Albertson's, subway, Jamba Juice, restaurants. read more

Pretty janky and gross setup - think I saw mold and a bunch a dirt all around the water spout. The water honestly doesn't seem filtered. They're probably Too cheap to change out the filters regularly, the water n ice by the Sprouts in Scottsdale is a lot more reputable. 6 out of the last 8 reviews all have 1 star, so how does this place have a 4 star average? read more

Water 'n Ice - Pretty janky setup - water doesn't seem filtered. Too cheap to change out the filters regularly. - Ice Cream & Frozen Yogurt Near Me - Scottsdale, Arizona

I'm updating to three stars because the quality of the water is good. I measured a TDS of 19 PPM, which is excellent versus the tap water in the area which I measured at an abysmal 685 PPM. read more

Water 'n Ice - Water TDS - Ice Cream & Frozen Yogurt Near Me - Scottsdale, Arizona

This Water 'n Ice store is the Best ! I've been coming to this location for 7 years every month. The store is always clean and the rolling cart makes it so easy to move full water bottles to my car parked in reserve spaces up front. The owner is always friendly and very helpful. I highly recommend this location read more

Came to get a shaved ice. It was 3.99 for a 32oz and they didn't even fill it all the way. Normally when I get shaved ice it's heaping over. Not only did he leave over an inch of space in the cup the ice itself was fluffy and not packed down. The ice was freezer burned. When I asked him to add more syrup he refused & was very rude. Don't come here! Go to any other location. This guy is sooooo rude. Worst shaved ice experience ever. read more

Water 'n Ice - Ice Cream & Frozen Yogurt Near Me - Scottsdale, Arizona

Awesome little place and great customer service! Delicious ice cream, owner is very nice. Always a great experience.

The owner just makes this feel like you're in a small town. So friendly, helpful and just cheerful when you go in. The beautiful handmade water dispensers are an added surprise. You can grab an ice cream or get flavored shaved ice to cool you off even if you don't need water. I am happy to buy my water and ice from a local small business that provides service with a smile and some fine how do you dos. A jewel in the middle of corporate America. Personal service you don't get many places. What an amazing quaint spot to so I'm going to see my water guy. read more

The service is great, the owner is such a nice guy, and goes out of his way to be helpful. I've been going there for over 20 years, and I would give him 6 stars if I could !! read more

I drive from Arcadia to get my water here everytime I need to refill. I chose this location specifically for the quality customer service and of course the pristine water! read more

The outside water dispenser give less than a gallon of water. Inside there is no setup to rinse water jugs. Owner just said clean them before you come in. Some of the nicer stores provide this service, it's very convenient. Alkaline water is expensive and dispenser slow. These are the main three reasons I avoid this water and ice. read more

Do not go here. I came here in a pinch. Filled 5 gallons of water and the owner gave me a total of 2.25. And charged me 3.45. This isn't the first time he's done this. My wife bought a plastic jug and filled it and he charged her $40. Stay away from this guy. He's a thief. read more

Charged me double for rinsing my bottle out then treated me like i wasnt competent enough to use a faucet. dont go, take your money to someone who charges for what you actually buy read more

I will forever support this small business. A friend recommended this place to me. The owner is loved by his community and I quickly realized why. Every 4-5 days I go in there to fill a 5 gallon bottle. Every time I go in- I am welcomed by the owner who is just so lovely and helpful. You can drop your bottles off and he will fill them up for you while you run a quick errand. Aside from the customer service, the quality is great. You can see the water filtration system inside- much better than filling up from one of those machines outside Circle K. He even has alkaline water - if that is what you prefer. His prices are more than fair. (we are talking about water after all). He puts the a sense of community back into the area. I highly recommend. read more

No sanitation station. Owner took it upon himself and grabbed my water gallon from me without asking what kind of water I preferred if any. No thank you sir. read more

The owner has great customer service, is kind, and enjoyable to talk to. I use alkaline water and it is great at this location. I highly recommend. read more

The coolest owner, the best water, and Thrifty ice cream! The negative reviews are from clowns haha.

I divorced Sparklett's water because for $44 a month, it just wasn't worth me being a lazy bastard. I owned my cooler, and as a new homeowner was trying to keep expenses under control. I did a Yelp search and found this neighborhood Watering (literally) hole. W&I is located in the Albertson's plaza, near LoLo's. While the parking lot is packed, this considerate little store has two dedicated parking spots, and I have never had an issue parking. My first visit, the owner was working, and he was so kind and helpful. I didn't have any lids, so he threw them in for free (usually $1 a piece) and he told me about the prepaid card which saved me $5.00 instantly. The owner proudly described how his water goes through more filtering and more importantly is fresher than Sparklett's, who has to mass produce millions of gallons of water ahead of time. W&I makes water on demand, and honestly the water I got tastes JUST like high-end FIJI water, so the owner wasn't exagerating. Last but not least,, this location has Thrifty's Ice Cream, which any local will tell you is amazing. You can even get a cone, or freshly packed pint. Great job Water & Ice, you have a customer for life! read more

The guy over charged me again today. He gives you a weird look to see if you notice. Well I didn't catch on until after I left and did the math. He grabs your bottles and starts to fill them without even asking you. I'm almost wondering if this water is even properly filtered because he doesn't know much about water. I own an Alkaline machine back home and I had to educate him on it, he tried telling me things that weren't true even though I took an entire class on it when I bought it. I don't know but I won't be going here anymore. Sprouts down the way has great water for cheaper. read more

went in to get an icecream scoop and the guy charged me for 2 instead of 1. i know it's not huge but i'm literally just a girl tryna get icecream he prob though i wouldn't check or something but not a fan of workers trying to take advantage of their customers read more

The owner, Ghaus, is a truly nice man and I feel good about giving him business. He is very personable and visiting his shop makes me feel part of a community. The water is well priced, tastes as it should and the cart he provides to transport the 5 gallon jugs to your vehicle is convenient. It's a busy strip mall, but the dedicated parking in front of the establishment ensures you rarely, if ever, need to wait for a spot to park. Recommend the pre pay punch cards for the best price. On a recent visit, on my birthday he was thoughtful enough to give a scoop of ice cream gratis. Mocha almond fudge was delicious! read more

Water 'n Ice - Welcome! - Ice Cream & Frozen Yogurt Near Me - Scottsdale, Arizona

Well I love the service and attitude of this water and ice store and the water is the best with alkaline I travel from Mesa and soon from Arizona city to get my water jugs refilled it's just the best I have found Thanks Ghaus for truly the best and being the best. read more

Friendly and helpful employee. Even filled up a couple of my jugs to help speed things up. No problems with rinsing jugs first; not sure what problems other reviewer had. Nice and close to my place and will be my go-to water source. read more

We are so thankful for the GREAT service, most delicious ice cream, and refreshing water that Water 'n ice serves!!! It is such an easy place to frequent!!! Thank you, sir! read more

I just stopped by for my first time today. After looking at a few locations nearby my new place, I chose this location because of the reviews. I am so glad I did. This is the best water n ice I have been to so far. Such friendly service. I look forward to purchasing my water here from now on :) read more

I own an auto detailing company and fill up my water tank with the RO water from the Scottsdale water and ice store. I come here for the water, but also for the fun I have with the shop owner Ghaus! I also enjoy the Thrifty ice cream and the Italian ice (large selection!). Also the alkaline water my wife enjoys is also available here making this a one stop shop for my needs! HIGHLY RECOMMEND! read more

Water 'n Ice - Filling up at Scottsdale Water and Ice! - Ice Cream & Frozen Yogurt Near Me - Scottsdale, Arizona

Two weeks ago I wandered into Water 'n Ice to see what it was all about. I ended up buying a water punch card for $15 with 50 gallons on it. That means 10 cents/gallon for flavorless water. Flavorless is good! They weren't open when I needed a refill so I used the outside water dispenser for .30/per gallon. I am going try the ice cream when Igo back. I've heard it's delicious. I bought a water dispenser at Home Depot today and attached a 5 gallon water bottle. I want to buy a 3 gallon water bottle when I go back so I will have two bottles. Now I will drink more water. Yeah! Just what the Dr. ordered. The owner needs to set up voicemail so the phone doesn't ring and ring when you call to check office hours. read more

DO NOT GET SHAVED ICE Would give it zero stars if i could. My boyfriend and I went there to get shaved ice and were extremely disappointed when our shaved ice had a horrendous taste and smell to them. It was unbearable we were gagging up and spitting. The worker was very nice however the shaved ice was inedible and we threw it away. I have no clue what would cause such horrific taste/smell perhaps expired flavoring. BAD JUST BAD! read more