Best Water and Ice in Phoenix in my opinion! Fast friendly service and they have a reverse osmosis…read morefilter in the back that makes the best tasting water. (Tried the water and ice water elsewhere and it didn't taste the same and quite hard) They sell Thrifty Ice Cream, Mihoacan ice cream and other treats so it's a great place to hit up if you're looking for something sweet or savory as well!

This place is awesome. They have all kinds of ice cream which I've been craving as a super pregnant…read morechic. The owner and helper were great. Hours are super extended and that helps a lot.

The shop is always in pristine condition, owner is quiet but very nice, and the water is truly the…read morebest. If we run out of water on one of her off days we just grab a prefilled half gallon somewhere so we can avoid filling up our jugs somewhere else. That's how good the water is.

Her hours are so inconsistent. We showed up multiple times to find out she closed 30- 45 minutes…read moreearly. Once again today closed 30 minutes early. I'd rather drive 20 minutes out of my way to give another place my business that respects their customers.

Let's be real folks, there are a LOT of sources for high-purity, filtered water. How, here's the…read morething that makes THIS water mart special. See the name? It's Hansen's Water Mart, owned and operated by one Mr. Don Hansen. He is quick to assist me when I over fill bottles, he's got me all run up on the register by the time I'm ready to pay. Wonderfully pleasant, and the reason I won't go anywhere else. My usual purchase are a mix of alkaline and distilled water varietals.

I've been drinking their water for 5 years. Always good. If you're one of the folks using the…read moreoutdoor dispenser when they're open - go inside. Same price and lots faster.

Love this place. I come here to fill our water jugs and sometimes get a thrifty ice cream cone…read more Service is always good and we never have to wait in a long line. Def recommend!

There hasn't been any new reviews for this place in over 2 years and you will learn why…read more My wife and daughter tagged along with me for an ice cream outing on 12/8/24 Sunday afternoon. The business name on the exterior store front actually says "Water & More" so don't come here looking for "Neptune's Waters" as listed on their Yelp business page. There's plenty of parking, it's shared parking with multiple businesses in a strip mall setting. A few doors down is Goodwill and you can't miss that. Inside of this place is completely hole in the wall vibe. If you've ever gone to Tijuana Mexico for dental services like I have and had to sit in their waiting room lobby, this is that kind of vibe. Forget the nice ambience you've seen at Coldstone Creamery or Baskin Robbins, this ain't it so be prepared. If Chef Ramsay from Hell's Kitchen had a restaurant rescue episode and they were doing ice cream shops than they would NEED to come here. The interior of this store has the same level of appeal as a Chevron gas station public restroom. I hope they will change this. Older 2+ year reviews show nicer IKEA type of furniture pieces in store but that's not the case now. Currently, it looks like they went to Goodwill next door and got the most run down furniture pieces they could find and took that into their own store. This was our very first time here so we had questions. We asked about sizes, pricing and flavors. The worker was a female high school looking person. The questions we asked were weakly answered in a bare whisper tone even though there was a live TV in the background that superseded the workers whispering tone. Not sure if she was trying to be girly cute or win the most unprofessional worker of the year award but she was definitely NOT wanting to be working there. She might as well be wearing a shirt that said "I H8 my job" as this already showed in her face and demeanor. We would have been better served by a robot drone than this live person. If you think you're having a great day and nothing can change your mood, than please come here and experience their customer service. It will make you think twice about that good day you're having. So she wasn't exactly rude but simply unfriendly. Maybe we interrupted her social media livestream before we entered the store, who knows? We are a couple in our 40's with a teen daughter, a typical family from Hawaii. Why couldn't we at least get a "hello how are you guys doing?" from the high school looking worker. Did we look like Puff Diddy henchman white party recruiters to her? No we're not but she was socially awkward like we were. Truly weird. Why put her in front to interact with your customers? Place her in back of house duties instead. Let her interact with dirty dishes and taking out the trash instead. Look at my profile pic, I don't give out Puff Diddy vibes, neither does my wife or daughter. Tell your high school worker to pretend that all customers are Justin Bieber and that will mentally prepare her high school mind for correct customer interactions. So finally the ONLY good part of this review: they really do have a great selection of old school Thrifty's ice cream here. All the good flavors you can think of: Butter Pecan, Strawberry Cheesecake, Pineapple Coconut, Chocolate Mint, Chocolate Chip, Cotton Candy, and many many more. Thrifty's ice cream is the best of the best!! The only people who will understand this is the older generation. If your generation played Nintendo and Sega Genesis video games, than you know what I mean. This was the best ice cream back in the day and in my opinion still is awesome. So will I come here again? Yes, I will but strictly only for the ice cream. They do sell other things like filtered water, milk shakes, floats but we only got the ice cream. I highly highly recommend the ice cream so please come here. So as of 12/8/24 the interior design of this place is EPIC FAIL as well as the customer service we got. Business owner(s) of this place please think about retraining your staff. Basic customer service is not rocket science. Here I'll give you some free tips: say a greeting, engage with customers with friendly chatter, offer ice cream samples, and do all this with a smile. ALL of which was not done with us even though we spent almost $40 in ice cream on our 1st visit. But remember, don't expect any form of customer service not even the bare minimum and don't be surprised when you see the inside of the store look like a Tijuana Mexico dental service waiting lobby. Just go and get your ice cream and get out. Enjoy eating that ice cream at home. Best suited for Door Dash or Uber Eats delivery so you don't have to see the inside of the store and deal with their customer service. I actually wanted to give this place 1 star but the ice cream by itself added the extra 3 stars so I reconsidered the 1 star rating. It's that good!!

Wholesale ice cream. It can seem pricey but if you compare it to the grocery stores price and…read morequantity, you get your moneys worth. They have early hours. If I remember they close at 2 and even earlier on saturdays. They sell cookies and candy as well. You pay for the ice cream inside and then take your receipt to the gate outside and they fill your ice cream order. I'm coming here all the time.

The selection of ice cream and candy provided is overwhelming! They have a gummy ice cream that is…read moredelicious.

Nice owner, quick service, friendly, and you gotta to try the ice cream. Everything looks good.read more

This location is very clean and all the spouts work! Owner…read moreis very nice and helpful I pass a different location just to come here specifically.

I stopped by here for a quick shaved ice - a small was ONE DOLLAR!! And the cat hooked me up with…read moreenough blue raspberry syrup so I wasn't stuck with ice at the bottom. Tons of candy and cheap, good water as well. Note that they don't take American Express, but the guy behind the counter swiped my dollar-and-change order. Probably shoulda bought more.

Amazing scoop size for ice cream and great price. Mistakenly presented coupon for other location…read moreand a discount was offered. Definitely keeping my business. Very clean and organized watering spot w ice cream!! Carts provided to help you too.

Great service, delicious ice-cream or flavored ice. And the ice is ice cold. Definitely recommend…read moreregular stops.

Got 2- 25 lbs bags of ice. Owner took them out to the truck for me because they were heavy. very…read morenice. Reasonable prices. Will go back again. Love these family businesses.