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    Water Lounge Spa

    3.4 (209 reviews)
    Closed 10:00 am - 9:30 pm

    Services - Water Lounge Spa

    Massage

    Reflexology massage

    Therapeutic massage

    Water Lounge Spa Photos

    Recommended Reviews - Water Lounge Spa

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    Looks like a used linen as it is overly creased and not properly pressed

    Upon arrival, the receptionist asked if I would like to use the restroom to "unload." I politely declined and said I do not need to pee. She then smirked and commented that "we don't use that word here," which felt somewhat unnecessary and slightly uncomfortable. I was then led to the salt spa room, which is private. However, guests are required to walk in barefoot. It would be more considerate if disposable slippers were offered for hygiene and comfort. During the massage, I requested firmer pressure, but the pressure was never adjusted throughout the session. Additionally, the linen appeared wrinkled and somewhat worn, giving the impression that it was not freshly prepared

    Massage room
    Shima L.

    I came here today because Groupon had a special for one hour massage and a one hour facial initially. The lady at the front desk check-in was amazing and the therapist named Ami gave me a full body. I then proceeded to be walked over to another room for a facial with Apple. It took her about 10 minutes to enter, and then once I sat down, it was not clearly explained to me that I was getting a European facial. She kept trying to communicate to me what she was going to do and I couldn't understand which is completely fine. I just opted for the facial that I booked, but then she proceeded to go on with the facial and I felt like she was literally just slapping my face. I clearly thought that it should've included a neck and shoulder massage which it didn't and then once she proceeded to put the mask on my face she was literally gone for a good 15 to 20 minutes so I have no idea what was going on at the time of my service. I graciously tipped Amy because our service was amazing and I gave apple a little less . Was shocked the manager at the front desk kept asking have you tipped? I replied yes I have each lady a cash tip directly. Pros. This place has great deals and provides vaster of service services. It's not clearly explained what service you're getting. The price seems to vary as initially they weren't willing to honor the Groupon price that I was willing to pay them directly, and I felt uncomfortable and treated differently when I didn't opt for the add-ons and they kept pushing on it on me

    Shower stall... needs some maintenance but comes with drugstore shampoo and conditioner and Kirkland body wash
    Haiyang H.

    Used to come here for massages long time ago and stopped visiting for a while. I had a Thai massage yesterday morning but still have stiffness in my upper back and neck. I felt that I need some extra boost. Did some digging and realized that this place also offered sauna and French/korean scrub treatment. So I wanted to give it a shot. Originally, we agree to have the scrub first then sauna. When I arrived, was told the scrub would have to wait after sauna (my guess is that they booked the therapist to another appointment). That is okay but I want to rinse first. The front desk got a lady to take me between rooms. The set up here is very awkward. The shower room is also the scrub treatment room and it is far from the sauna room. I was taken there with a box of a robe and towel. Okay... I started to rinse.. once I was done, I couldn't find the lady who took me here and I didn't know where to go. Flagged someone down and they were able to find the lady who took me to the sauna room. I originally booked for 30 min but the temp was comfortable so I asked to increase to an hour and was able to get it. The sauna room has heated salt bricks around the wall, bench and the floor. Towels and pillows were there and a jug of water was provided. My sweat started to show around 30 min mark. I wish they had a cold plunge nearby but i appreciated the privacy for the private sauna room. Could definitely do hot yoga here. When I was done, once again, couldn't find the girl. I walked up to front desk and ran into the girl. She didn't remember that I had a scrub session after and she went to check with the front desk. I went back to sauna and continued to wait. She came back after and took me back to the scrub room. I took a cold shower and waited for my scrub therapist. I didn't have any instructions on what to do next.. Someone showed up after. She was surprised that I still had my robe on. I told her I didn't know what to do next ( there were two tables in the room). She settled me into one of the tables and started the session. It was a French salt scrub session not a Korean scrub. I am okay with it. She was very thorough and I had probably one of the most thorough scrub ever ( I have been doing scrub sessions regularly at many places with different styles). After the session, I needed a rinse. The hot water did take a while to come out and the therapist here don't start the shower for you. The complimentary shampoo/conditioner and body wash were available but they are drug store products. I took another shower at home after. When I checked out and doing the tips, I was told that she was really just helping out and I was lucky. The pricing here is incredibly reasonable. Overall, the value here is pretty high. But you do want to adjust your expectations. Setup is a bit odd. Slightly cold in the shower room. Service could be better (no easy way to find people and lack of instructions between services). But value is good. I enjoyed my time here overall and people were friendly.

    Hair cleaning
    Sabrina L.

    My very first time to try the head and hair treatment here. Without any experience or expectation, I took out my jacket and put on their clean and cozy robe . Rolled into white clean and warm comforter, it is really comfortable setup. The treatment including the following Four steps: One: scalp health condition check (optional, up to you) with warm eye mask on ; Two: clean hair and head massage; Three: hair nourishment -- steaming and neck and hand massage and Four hair blow drying. ( for review purpose, I requested them to take pictures, and they are nicely accepted. Pictures worth thousands of words here). Some highlights on the four steps, the massage strength and point pressing was great, which helped me with my headache quite a lot. Meanwhile, the hair care products they use are really professional "Redken", after the treatment my hair look much nicer , also silky when I touched it. Highly recommended the beautiful professional head treatment lady - Franca. In one hour I collected both health and beauty benefits, definitely I would like to come back for it. Hope someday they can open a store in South Bay .

    Salt sauna
    Chris B.

    Love this place! Prices are great for what you get. I come here quite often and tend to purchase a package when I do. Helps to save a little money with the frequent visits my wife and I make. Emily at the front desk is the best. Always so happy to see us and welcome us. She never lets me make the mistake of paying too much for services by sowing me their price options that cover what I'm looking for. The salt sauna is great. And I can't name all the great masseuses here because I've had so many different ones since I started coming back in 2022. Whether I'm coming in for the 1 hour foot massage, or a 90 minute full body deep tissue massage, I always leave feeling rejuvenated. So blessed to have this place right here in my town.

    Over 2.5 year old expired elevator permit

    Warning: the elevators to go up to this spa are NOT SAFE! It has a permit that expired over 2 years ago. I have attached a picture as proof. I would totally understand if it was only a year or so late. But 2 and a 1/2 years is really pushing it, especially for an elevator that feels very shaky, and old.

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    6 months ago

    Terrible service and they ignore you when walking in. The lady in the front didn't acknowledge me or greet me. Just kept taking phone calls.

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    1 year ago

    Wonderful service. I had Sharon for my Swedish massage. She was consistently checking in with me and had a lovely warm energy.

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    we will improve our front desk services. thanks for the advises.

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    Page 1 of 6

    Ask the Community - Water Lounge Spa

    What does the couples massage consist of?

    A couples massage typically consists of the following: Side-by-Side Massages: Two people receive… Read more

    How do I make an appointment?

    Don’t See Your Question? Ask Away!

    Review Highlights - Water Lounge Spa

    I always working with computer and have some pain problem with my neck and shoulder, Peter helps me a lot with reduce the pain.

    Mentioned in 9 reviews

    Read more highlights

    J F Foot Bath - There is more bruising on my butt.

    J F Foot Bath

    3.8(93 reviews)
    0.3 mi

    5 stars for the foot massage--it was great. 0 negative stars…read morecustomer service. I was in my underwear getting my massage when this silly woman who said her name was ""(whose favorite phrase is "i don't speak English followed by cascades of giggling) entered my room with some guy in his his 30s, so he could have a massage, too. She said to me, "You don't mind" I said, "Yes I do mind" that I wanted my privacy, especially since I didn't know the guy, & these double rooms are for couples & friends, not 2 strangers. She ruined my massage by putting me in this awkward position. She kept giggling saying she forgot (that I was wearing only my underwear.) I said it shouldn't matter. I wanted privacy. I will never go back. Since "LEE"can't speak English, here it is in simple Chinese 部按摩五星好评----太棒了。客户服务零星差评。 我当时只穿了内衣在接受按摩,这时一个傻乎乎的女人(她最常说的句子是"我不会说英语",说完还连连 giggling)带着一个三十多岁的男人走进我的房间,说也要做按摩。她对我说: "你不介意吧?"我说:"我介意。"我想要隐私,尤其是因为我不认识那个男人,而且这些双人房是给情侣和朋友用的,不是给两个陌生人的。她让我处于一个尴尬的境地,破坏了我的按摩。她一直咯咯笑着说她忘了(我只穿了内衣)。我说这不应该重要。我想要隐私。我再也不会回去了。

    I was horribly bruised. I've had deep tissue before and I have never bruised. I have never bruised…read morefrom a massage before today. I'm assuming the rubbing over cloth without oil may have had something to do with it. Super weird. There was really no technique other than rubbing as hard as humanly possibly. They were nice. It is clean.

    Photos
    J F Foot Bath
    J F Foot Bath
    J F Foot Bath

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    Mayahuel Massage & Body Therapy

    Mayahuel Massage & Body Therapy

    4.9(99 reviews)
    2.6 mi
    Women-owned & operated
    Speaks Spanish

    I had a 75-minute prenatal massage with Teresa and it was honestly such a comforting experience…read more She took her time explaining everything and made me feel really at ease, especially being my first pregnancy. Her energy is so calm and grounding, and the massage felt really intuitive. She worked through my upper shoulders and neck (which are always tight for me) and I could feel the difference right away. I left feeling so relaxed and taken care of. She also shared little tips and knowledge that I truly appreciated. I'll definitely be coming back throughout my pregnancy and even after. It's such a good feeling finding someone you genuinely trust.

    Teresa is aamazinggg! Not only did she give a great massage, her presence and demeanor from the…read moreintroduction/consultation made me feel very relaxed from the get go. She takes her time to learn about your body and aches and what you are looking to gain out of the massage. I like that she had a rough outline of what body parts would be worked on during the postpartum massage but also let me know that this was for me and we could alter or change anything as needed. I was nervous about getting a massage after my C-section but everything was comfortable and I felt relaxed after for the first time in weeks!

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    Mayahuel Massage & Body Therapy
    Mayahuel Massage & Body Therapy
    Mayahuel Massage & Body Therapy - Prenatal Massage  & Prenatal Arvigo Maya Abdominal Therapy combo available only in the 90 min prenatal massage sessions.

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    Prenatal Massage & Prenatal Arvigo Maya Abdominal Therapy combo available only in the 90 min prenatal massage sessions.

    Elements Massage

    Elements Massage

    4.5(249 reviews)
    4.9 mi
    $$

    I recommend Elements San Mateo 100%! I have been having massage treatments at Elements San Mateo…read morefor 2+ years and I am completely happy with them. Receptionists are very polite and friendly. They call me if I forget an appointment. Getting a call is very helpful, as I might miss text messages. My massage therapist is Amber. She offers deep tissue massage and it is extremely effective. I have consistently had tightness especially on my right shoulder blade area and it has been bothering me in the past 20+ years. Ever since I started getting massage from Amber, while it's still there (well, it will never goes away, as partially it comes from using mouse everyday), but well, it doesn't bother me at all. It's a huge difference for me. She give me advice on stretching, bed setting to reduce muscle tightness. Thank you Amber and I always look forward seeing you and getting treatment from you.

    I've been a customer at Elements Massage for years and Ryan has been my massage therapist for at…read moreleast the last 2 years of that. In general I've been happy with every aspect of my time as a customer there. The staff broadly are clearly dedicated to the comfort of their clients and Ryan does an excellent job checking in each time I'm there on my needs. As someone who uses his body in his job (as a musician) I've been grateful for his consistent skill and care.

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    Elements Massage
    Elements Massage
    Elements Massage - Melt away tension with a soothing Hot Stone Massage  Warm stones relieve stress and soothe muscles for ultimate relaxation

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    Melt away tension with a soothing Hot Stone Massage Warm stones relieve stress and soothe muscles for ultimate relaxation

    Water Lounge Spa - massage - Updated May 2026

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