Mike and Chris came out to my home on March 4, 2019 to install my new water heater. This is the second time I've gone through WHO for a water heater. The service was top notch. Everything they did was explained beforehand so I knew exactly what I was getting. Chris and Mike were competent, profesional, and friendly. I can highly recommend WHO. read more

Date of install 5/14/18. Installer Pat. Water Heaters only was a breeze to work with. They were able to answer all of my questions over the phone and arrange for an installation of a new water heater the very same afternoon. The installer, Pat, communicated well and worked quickly and cleanly. After finishing, he went over the set-up with us and answered all of our questions. I went with the company because of the great reviews and also because they provide the warranty servicing should any problems arise. read more

Our hot water heater started leaking so we contacted Water Heaters Only to have them install a new one. Not only were they the most affordable option, the technician they sent, Chris, was great and his customer service was impeccable. He was nice to me and my children, explained to me what the problem was as well as how he would fix it and got the job done super quick and with a smile. He told me a few times how much he loved his job and his enthusiasm was palpable. It goes to show you that if you treat employees well, ultimately they will give your clients the best possible experience. I would absolutely recommend them to anyone in need of a hot water heater, they are the best! Thank you, Chris and Water Heaters Only!! read more

I called Water Heaters Only because my plumber recommended them, saying "they're the only company I use", and I have a lot of respect for my plumber. Pat was actually early and did not complain when I hesitated to have the installation done today - he actually had to make a second trip but showed no aggravation! Very polite, clean and neat work....I, like my plumber, highly recommend! read more

Very impressed with the same day service Water Heaters Only provided. Chris was very knowledgeable, courteous and professional. The work he performed was clean and well done. He took the time to explain what we was doing to bring my water heater up to code and why it was needed. I will definitely use this company for any future needs. read more

Our 18 year old water heater decided to spring a leak and after doing some research we decided to have Water Heaters Only install our new one. We received same day punctual service and Danny, our installer, could not have done a better job. Since the last install there have been new codes put in place and Danny brought everything up to code for us, and explained all the new regulations. Would highly recommend Dave and his team, and of course this includes Danny, for all your water heater needs read more

I left San Diego heading back to Oregon fearing my girlfriends water hear was about to die. Thankfully I was able to contact Matt at Water Heaters Only who said they would be able to come out and take a look. They had installed the previous water heater back in 1998, which lasted 15 years! That evening Matt was able to explain to my girlfriend over the phone how to turn off the water to prevent it from leaking and bursting. This greatly relieved her anxiety. The next day Matt and co-worker were in the garage ready to install the new water heater but did not have an electric model hand so they came back the next day and give us a discount as a result of the mix up. Matt and his crew were prompt, thorough and very personable. It was a great comfort to know it was being handled honest helpful folk. We would recommend Water Heaters Only to any and all in need of a quick reasonably priced repair. Thanks guys! read more

Had a great experience! Got a new water heater after discovering a leak in our very old one. Patrick came out and knew exactly what to do. Very pleasant, kept me informed of every step, and gave me good pointers for the new one. Very happy with our new water heater! Def recommend :) read more

Our gas valve broke after 1.5 years. I called to ask for a tech to come out to fix it. The salesman promised it would cost 159 for a trip out and that they would bring the part same day. The guy shows up without the part and says they will need to charge 259 and that he would need to return another day to install it. 4 days later our appointment is set up for 4-7pm for install of the part and they call at 11:30am saying they are on their way. I called the office to ask why they were 6 HOURS early and the lady apologized saying the tech would be here at 4. The tech calls at 2pm and says he's a half hour away. He gets here and is less than pleasant in his introductions and then I requested that he drain the heater completely prior to installing the part (that's what the last tech recommended we do) and he refused. LIES ALL AROUND. CUSTOMER SERVICE IS NON EXISTENT. I'VE HAD BETTER LUCK WITH CABLE COMPANIES THAN WITH THIS PISS POOR EXCUSE OF A COMPANY! 0/10 if it was an option. read more

I just wanted to re-affirm my 5-star rating. On Sunday, unexpectedly (as home repairs tend to occur), our existing hot water heater went kaput. Having had such a stellar experience with Water Heaters Only in the past, we promptly gave them a call. We were provided an estimate of charges ahead of time, and a timeframe (11:00am-1:00pm). Pat kindly gave my husband a call when he was en-route and arrived about 11:45am. The service was quick and easy. Pat was very friendly, and provided an overview on the new unit upon completion. We're so grateful! read more

Everyone has the fear of coming home to a garage with water all over the ground coming from their water heater. That was me today. So I go online and one of the first results was Water Heaters Only. Checked out their website, called, and they had someone at my house within 30 minutes. The person on the phone was very nice and helpful. He found out that my water heater was 12+ years old so it was time to replace it. As soon as I knew someone was coming I immediately drained my water heater to make the process faster. Patrick was person who came to do the job. As soon as he came he looked to what need to be done and started right away. He was very professional and got everything done quite quickly! Water heater removal, installation, gas piping update, soldering, pan and straps only took about an hour and fifteen minutes! Lastly he taught me how to start and operate my new and updated water heater. I'm so happy and very satisfied with the speed, quality, and professionalism with Water Heaters Only and Patrick. Thank you so very much! I now have a dry garage and hot water once again. read more

Rave review for Water Heaters Only. My serviceman "Dave" showed up on time, even a bit early. He put in my water heater in just under 2 hours. He left no mess and was kind and considerate to boot. I did not write this review Stoled identity read more

Our water heater started to leak on Tuesday this week 4/10/18. We called the company and they gave an estimate over the phone and sent Pat out to give final estimate. He was within a couple hundred $ of the phone estimate. Pat promised to be back in AM Wednesday and do the repair. He returned as promised and finished the install within a couple hours. Pat did a great job and he was very professional. Also very neat and tidy. He explained the workings of this he new heater very thoroughly. Very happy with the service read more

Our installer Danny was nice and did a great job. He thoroughly answered all our questions. We recommend them. Came out and got the job done same day. Nice company and good price. read more

They had the lowest price by several hundred dollars of any place to replace our leaking water heater within 24 hours. Chris, the installer, explained our options clearly and even offered minor changes (like draining catch pan and pressure relief outside); so, I wont need to have my garage flood in another 9 years. Polite, clean, done in two hours, provided good directions on how to operate and maintain, and the price didn't go up from quote (even with the several recommended improvements). read more

Pete (FN 3409229) did a fantastic job of evaluating our situation, identifying the problem and solving it. He was very courteous, knowledgeable and informative and he managed to identify and fix our water heater issue all in less than an hour! Great job! read more

Water Heaters Only did a great job replacing our water heater. They fit us quickly into their schedule. Chris and Milton worked quickly while explaining to us all steps necessary and answered additional questions we had with regard to the operation of the water heater. (Got quite an education!) Their work was tidy, and they were done in no time. The final bill was within their initial telephone estimate. We would definitely use Water Heaters Only again! read more

Saturday morning we woke up to no hot water. After calling serveral different companies that would not give quotes over the phone (with the exception of one) I became frustrated and took a break before calling Water Heaters Only. The young lady I spoke to was very knowledgeable and was able to answer all my questions and set up an appointment for Sunday afternoon. The gentleman whose name is Michael came out and assessed everything then explained to us what needed to be replaced besides the water heater to bring it up to code (our old water heater was 19 yrs). After completing the job he showed me the changes that were made and explained everything he did from top to bottom. Michael was very pleasant as well as professional. read more

We have had Water Heaters Only replace water heaters in the past. I noticed brown tinted hot water and decided to replace the water heater. The technician, Danny, arrived promptly at the beginning of the appointment window. He had called 20 minutes before to let me know he was on the way. Danny was professional and very personable. He worked quickly to replace the water heater and make sure everything was up-to-code and then explained exactly what he had done and which parts in addition to the water heater needed to be replaced/upgraded. We continue to have good service from this company and we recommend the company and Danny, the technician. read more

Jim G. came by my place on 1/21/15 to replace my water heater. He was prompt, courteous, and went about the job very professionally. The entire process was quick and I actually watched the whole thing because I enjoy watching home repairs (although working on them myself is a different story sometimes). Jim was a very funny guy and also very honest. He answered my questions very clearly and I am satisfied with the service I received. read more

Our water heater was showing signs of leaking, that and it had a tag that said it was from 1983. We knew it was ready to go. Water heaters only was referred to us by our home warranty company. I was a bit concerned because we usually research companies before we have anyone work on our house but we went ahead with there recommendation. Jim our tech show up on time and called! Not many contractors do both. Jim worked efficiently until till the whole process was taken care of. Our new water heater looks less scary and is secure. We will recommend Water Heaters Only to friends in need of this service. Cust. FN 3427444 read more

Water heaters only came out a few hours after my call. Same day service is excellent. My tech Michael was professional and courteous. This is my second time using W.H.O. And everything went smoothly. read more

We noticed our garage floor was soaked and traced the source back to the water heater. Of course it happens on Sunday morning. Luckily we were able to get a recommendation from a friend for water heaters only. They are open on weekends and holidays and do not charge extra for coming out on those days. I called and talked to a friendly person on the phone who gave me some price estimates and helpful information. She set up an appointment for the afternoon. Even before the time window came, Pat called and gave me a 30 minute notice that he was on his way. In 30 minutes he arrived, just like he said. Pat was very professional and knowledgable. He answered all my questions and did a great job removing the old water heater and installing the new one. He made sure everything was up to code and gave me instructions on how to perform the basic steps. Before leaving he cleaned up the area and settled the bill. No suprises, and a very professional job. I definitely recommend them to anyone who wakes up with a leaking hot water heater or no hot water. read more

Answered on 2 ring, gave time frame and an open ended quote, and got to the house and did a immaculate job with a very thorough explanation, thanks Patrick. read more

We recently discovered that our water heater wasn't working, so we called a local plumber to repair it. All we got was $400 poorer and more cold showers. When I called back to have them replace the heater, they said it would cost extra for weekend rates and wouldn't even credit the money we'd already paid for the unsuccessful repairs! Water Heaters Only came to the rescue. It only took 1 phone call and they didn't charge extra because it was a Saturday afternoon. Our mechanic, Pat, was at our house less than 30 minutes after the phone call, ready to get to work to replace our old water heater. He was extremely knowledgeable and friendly and even helped me move things out of the way and put stuff back when he was finished replacing the water heater. Service above and beyond, and the cost was exactly as quoted. Great job - quick, expert and reliable service and I highly recommend them! read more

I suddenly was faced with a broken water heater and no hot water on a Sunday afternoon. The worst! I called two other companies, but no one could come out for 2-3 days. Then on Sunday evening I found Water Heaters Only website and called them. I was given an accurate quote and an appointment for Monday. Two very nice guys showed up on time; I figured my old water heater needed replacement, which they said it did. The reasonable price was what I'd previously been quoted, and I could pay by check or credit card. The guys had the new water heater and all necessary tools in their truck; in less than 2 hours, the job was done with my old heater removed and nice new heater installed. I was very happy and relieved. Very good experience with Water Heaters Only! read more

This review is for order #1060980 for Matt F. Matt was on time, polite, and professional. He had the job done in about 2 hours. I am very satisfied with the service and results. Mark P. read more

Set up an appointment for this morning. Aija called beforehand, was on time, and kicked ass to swap out my heater quickly (and quietly as I had a baby sleeping) and was all cleaned up in no time. Would definitely use them again. Thanks, the Wirick's read more

Pat installed my water heater today (05/04/2018) and everything went very smoothly with same day service! Pat called to let me know when he would arrive. When he arrived he explained what he needed to do and quickly got to work. He worked quietly and only stopped once to ask me to turn on my tub to test out the plumbing. He was in and out in about 2 hours and also helped me redeem my Yelp coupon. Nice work! read more

Great price super fair knowledgeable guys!!! Felt like I was getting taken care of instead of getting screwed!!

Pat came to replace our water heater on Sunday, 6/11/17. We called to see what the best price would be, and Water Heaters Only offered $100 less than what we could find elsewhere, with no extra charge for weekend work. That was great for us, because we didn't want to wait any more time to get hot water, and Sunday is so much more convenient if you work during the regular week. Pat got the job done quickly and required very little input from us. He made sure everything was up to code and then explained how to use the new water heater, answering all of our questions. Taking care of the water heater will be much easier than we had anticipated. Pat and Water Heaters Only came out quickly and made this process much easier for us than we anticipated. The new water heater works perfectly, and we are very thankful. read more

I can back from a trip out of town and saw some water leaking under my water heater. Called the local plumber and he recommended Water Heaters Only. They sent a service person (Pat) and he replaced my water heater within a couple hours. Very professional and quick. read more

Somehow a full moon and the sound of businesses locking up for the night causes numerous water heaters to all of a sudden spring a major leak. It was my turn for just this very scenario to occur on this fateful night. Either way, no idea who to call so took to Yelp to help me out. Came across Water Heaters Only...the name alone drew me in but the long history of highly satisfied customers hooked me. Anyhow, I called and scheduled for someone to come out the next day. The next day Aija came to assist me with the switch. My old set up looked pretty sketch to say the least and it always concerned me but Aija took the time to show me what was wrong and what he would do to get my whole set up safe and up to code. Told me the price for everything and that was that. The whole job took 2 maybe 3 hours and we were back in business. New set up looks great and we're highly appreciative of the job Aija did. I can't be too sure but I think I heard him singing in the garage..I could be wrong but whatever it takes to get the job done. Definitely recommend Water Heaters Only and will use them again in 10-15yrs when I need another new water heater. read more

Chris just came to our home and assessed our situation and determined that we did not need to replace the water heater at this time ( money is tight ) he is old school....a rare find in this day in age...he went through the system and explained what to keep an eye on and for future reference aspects of there product and installation process..this is the way to do business and there is no question that this is the company I will employ in the future...they ROCK read more

Pat from "Water Heaters Only" arrived on time and was completely prepared with everything he needed to install a new water heater. We asked a lot of questions and he didn't hesitate to answer anything easily and quickly. Pat was courteous, professional and completed the job within 2 hours. We are very happy with a job well done. I highly recommend calling "Water Heaters Only" first if you need a new water heater. read more

Water Heaters Only replaced our water heater back in 2013 and we had a great experience then. Yesterday evening we discovered our water heater had gone out again but thankfully it was covered under warranty. Pat came out next morning and got us our replacement one installed and even added a few parts that brought it up to code for 2018! He worked fast and efficiently and had us up and running with hot water again in no time. Thanks for the wonderful customer service I have received both times I have used Water Heaters Only they make a bad situation a little more bearable! read more

We called for service on our water heater yesterday and Aija was at our home in less than 2 hours. He diagnosed the problems quickly and was able to replace our tank and add additional trays, plumbing, etc. in under two hours. When he noticed a minor problem, he stayed to troubleshoot late until everything was perfect. He talked us through everything he was doing and showed us how we can best maintain our water heater on our own. Thank you for a great job! read more

My name is Jeffrey Clark and I had a water heater installed by Pat on 2/19/18. They came same day, did and inspection, had the water heater I needed in stock and replaced the unit. The installer was knowledgeable and pleasant. Their service was reasonably priced and fast. Thank you! read more

Our water heater broke on a Saturday afternoon and within an hour Pat arrived at our house to replace it. He was very knowledgeable. The pricing was very fair. The job required replacement of pipes, valves and repositioning. Everything went smooth and quickly. Pat was thorough in explaining how the new water heater worked and emergency shut off procedures. We are very happy with the service we received and I would recommend this company. This unpleasant situation of a broken water heater quickly turned into a hassle free experience. Thanks Pat and Water Heaters Only! read more

Water heater went bad last night....Called at 9:30am on Fathers Day and was given a window from 11-3pm...Pat called at 10:30 and said he would arrive within 30 min. He showed up at 11:00am and went straight to work. Explained everything very well, was friendly and polite. Pat seemed to enjoy his work, at the end he found we had a pressure problem advised us of the solutions with no pressure just a thorough explanation. We ended up adding on one of the solutions and it fixed the pressure problem. I would call Water Heaters Only again!!!! Thank you so much Pat! read more