My first review regarded a fairly simple faucet repair. I was impressed with Desired Plumbing's…read morequick response to my call, and the quality of the repair. But a new installation? weekend emergency? answer the phone on Sunday? Here's how this situation worked out. I was to leave town for the holidays and decided to check my house for problems, one of which has been my ancient hot water heater. This was an incredible 35 years old, qualifying for the some kind of world record. Sure enough, water was leaking onto the floor. And on Sunday afternoon. So I left a message and wrote an email. Within an hour or so Helene responded that the owner, Neil, would come the next morning. Neil was on schedule and offered to try to fix the leak, but it was due to an old fitting that might result in a bigger leak, and anyway replacement was overdue. One reason I'd postponed this for so long was I knew the job wouldn't be easy. The unit was jammed into a very small utility closet next to the HVAC. Neil gave me a very reasonable estimate, I could leave and the repair would be done in two days. As it turned out, the person I was to visit developed Covid. So I got to see Alix and Daniel do the work. It was not an easy job, many connections were outdated and needed to be brought to current code. The new unit is better insulated than the old so it was larger as well. Plus the old unit weighed a ton due to years of mineral deposits in the tank. But these guys made it happen. I absolutely recommend Desired Plumbing.

They communicated well, despite a glitch about the correct toilet model number, were prompt, polite…read moreand reasonably priced. Highly recommend!

KC has performed 2 plumbing jobs and 1 major HVAC job for us…read more They are the most professional and friendly company I have ever worked with. Every single technician is polished, polite, communicative and knowledgeable about everything they do. I will always call them for any issues. I strongly recommend them.

This time, KC installed a ductless heating and cooling system for me. Now that it's installed, I…read morehonestly don't know how I ever lived without it. A very worthwhile investment. KC service was stellar as always. The system is so beautifully installed, i could swear that the side of my house where the outside unit and various hidden cables and pipes are looks better now than it did before. A work of art! Many sincere thanks to Mike Anderson and Caden Hutman. The project manager Virginia was wonderful to work with as always and very easy to contact when needed. I couldn't be more pleased.

Excellent and prompt service! Our old water heater started…read moreleaking. I was able to call and get a hold of Water Heaters Masters right away. Got good, fair ballpark quote over the phone from Alex, so knew what to expect. Got appmt scheduled for that afternoon with Brian (tech) to come check out our issue. As expected, he diagnosed the issue and was able to install a new water heater that same visit. Got the whole job or replacing the old water heater done within the afternoon!

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

Trevor replaced my 26 year old water heater in one day. No fuss or mess…read more Price seemed reasonable. Kindly answered all my questions about water heater operations. Love the dog (who did not come with Trevor). Joan V

This business may be competent but the prices quoted are crazy expensive. I took several quotes for…read morethe work I needed done and every one of them was less expensive for the same amount of work.

Fast service, reliable, competent, and very friendly. They diagnosed my problem immediately, had…read morethe correct part to replace with them and all done in 20 minutes! Great team, and family owned. They get my vote for the best ever! Thanks, guys!

I've been using Kelly Plumbing & Heating for all of our HVAC needs since our house purchase a year…read moreago. They've been prompt, they explain issues extremely well to a layman like myself, and their prices are fair. Most recently, I reached out since I thought my three-zone AC wasn't working properly. They called me back and explained super clearly that I actually did not have an issue and they figured they'd save me a bit of money. Fantastic business and highly recommended if you're in the Novato area!

They replaced our HVAC system. When we had a couple of probems after the installlation, they took…read moretotal resposibility and came in to effect needed adjustments. The system works beautifully.

I'm so impressed with John Owens honesty! My unit is quite new, so he informed me that having…read moreanother company service the unit could void the installer's warranty. For that reason, I can't use his service this time, but I will in the future!

Just met Chris Moore - my Plumbing Technician and he was a delight! I had two plumbing repairs, an…read moreinstallation, and one drain unclogging and from start to finish, what a pleasant experience. Thanks for your efforts in accessing the problem, giving me an estimate and actually doing all the shopping to get the right parts. I was going to 'try' an AI (do-it yourself) approach via the internet, but decided to go with a pro! Thanks Chris and Jeremy (he booked Chris). Bonnie Holmes

The installer was great, did an excellent job, was knowledgeable…read more The issue I have is they refused to give a quote over the phone (now I know why) It was over $420 to install a customer supplied garbage disposal that took under an hour. Nothing extraordinary, just a simple swap. FYI.