We called Norblom Plumbing due to a broken outdoor water pipe. Due to how a previous owner…read moreoriginally ran the pipe it was in a very hard to reach and maintain crawlspace under the house. Paul from Norblom assessed the situation and came up with a more cost affordable and easier to maintain solution for us to close up the broken pipe in the hard to reach location and run new pipe (up to code) to the side of the house. During his inspection he also found an issue with our dryer vent not being properly hooked up which is not something we would have noticed on our own. He was right on time in his time window, was very friendly, took the time to explain things to me, and most importantly was in and out in a few hours. I would definitely recommend if you're looking for a professional to help with a plumbing issue.

He wrote the flat rate on the form before he picked up a wrench, and that was the number on the…read moreinvoice. Old tank out, new one in, and the expansion tank went on because code calls for it. Basement floor was dry when he left.

From start to finish we had a great experience with WHN. Our first contact was with Jon, and he was…read morefriendly and responsive, and really went above and beyond to help us with the process of replacing our broken, unrepairable water heater. He went through and explained all of the options to us. He was even willing to help us with the process of submitting documents to our home warranty company, which was a headache but he never complained. They were able to get out to our house the next day to replace our water heater. Our tech, Bruce, was friendly, communicative and efficient. We thought the price was fair, too. We can't recommend WHN highly enough!

Just had our water heater replaced today - and Jake was amazing! Super professional, was able to…read morereplace our heater with the brand we wanted, and worked within our current settings to make it work. No hidden charges, bait & switch, etc - just straight forward professional service. Called yesterday late afternoon, got it wrapped up by 11 am. Our intake call was Jon, and he was equally as impressive, knew his stuff. I'd highly recommend.

Spetz plumber Bill was awesome at work He diagnosed the…read moreproblem quickly and did a thorough job in fixing the leak Did cleanup after the fix and left the place spanking neat He explained the fix and gave a guarantee for a year too Very professional indeed!!

We found ourselves with a very corroded galvanized pipe that was slowly dripping. We contacted…read moreSpetz and had someone come out quickly to assess the issue and provide us with an estimate. We had them come out to fix it the very next day as they had an opening. They did excellent work and we will definitely use their services in the future!

I booked a standard furnace tune-up heading into the cold season. While testing the system, Luke…read morecaught a potentially dangerous carbon monoxide leak, called out a second technician to double check. They resolved the issue and left me feeling confident that everything is safe and sound. I'm not usually a believer in annual maintenance, but this was one instance of money well spent.

I hired Blue Yeti again to install a new water heater after they initially pointed out that my old…read morewater heater was due to for a replacement. I went with them after researching several quotes. They actually gave me one of the lower quotes. It was the lowest after including their service plan discount! They installed an AO Smith water heater quickly and efficiently and replaced some old pipe work as well. Their technicians were nice and personable as well.

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.

He was prompt, efficient and knowledgeable. He also cleaned…read moreup nicely. He also pointed out important issues I need to address

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

We had a new blower motor installed in our Heil A/C. The technicians were great. The OEM motor,…read moreat retail, is priced at $750. Metro charged us $2100, or $1300 to install. The installation took 36 minutes, into and out of the house. We are / were longtime customers and we thought the charge was exorbitant. The office staff thought the pricing was fair, so we have a different view on the price.

Eric Nelson Plumbing came out to replace my old toilet with a new Gerber Viper…read more Excellent work, excellent communication. They confirmed that the infrastructure, water pressure, piping etc. would support the new toilet. They were careful of my hardwood floors. They installed the new toilet carefully and quickly with attention to detail. Also, great price! I am very happy. My new Gerber Viper standard height toilet is a big upgrade.

Really poor quality work. They work with blinders on and don't care about how their work affects…read morethe rest of your project. They made multiple obviously poor decisions without consulting me that left my project in a bad place. I decided to have another plumber remove their low quality brainless work after Erik Nelson offered to charge me more to fix these obvious mistakes. Their warranty is meaningless. Never again.

Our service plus plan is poor. When our washing machine gear broke, it took over a month for the…read moreservice man to fix it. Now our air conditioner is not blowing cold air I sent an online service request Thursday and the soonest they can come is Monday. This timeline might be okay in most cases but our house is in the 80s and we are elderly. I will look into other service plans outside of our current plan.

How can you complain about an organization that is run by a monopoly thought I would press the easy…read morebutton yesterday by having certain Home Service Plus come out and replace a water heater. Relatively simple task the group that showed up, took the old water heater out and brought a new water heater in. They appear to have connected the water line in the waterline out in the gas line to the water heater. Somewhere beyond that they were obviously distracted and left the property not long after removing the old unit I come to find out there's no hot water, the gas was not turned on the water was not turned on into the tank and obviously the pilot light was not lit. Apparently that's what $1600 gets you in 2025 at a minimum they should consider removing the plus on the end of their name. I really can't think of anything more to say other than completely incompetent. Following up with a phone call today, Alicia stated she was doing all she could by telling me to call back tomorrow. I don't doubt that is all she could do, but that is simply not acceptable. The poor customer service, poor service personnel, poor service technicians. Truly sad.

I called Steve based on a review I saw from a local source. He was rated as being very high in…read morequality, as well as very reasonable in terms of pricing. I was totally impressed with this plumber. He returned my call promptly, and gave me a general pricing range from what needed to be done. I didn't have to wait long to have him take a look at what needed done, and he quoted me a price upon arrival. Steve actually finished sooner than estimated, so the job was completed under his estimated price. I was very impressed with the quality of his work and his professionalism. I will definitely use him on my next project and would recommend him without hesitation.

Steve has done work at my home for several years, most recently replacing my in-sink disposer…read more He's punctual, communicative, very tidy, and exceptionally polite. He knows what he's doing and his prices are very reasonable. A gem!

We have had the Sewer Rat team out to our house before and were extremely pleased with the result…read more We especially appreciated their down to earth pricing and approach after having a "bigger name" plumber come out and quote us over $15k for redoing our entire system. Our annual main sewer line cleanout was $380 (a fraction of what we've had to pay for emergency services in the past, SUCH a deal) - we live in an area where our pipes are made of clay, so roots grow through the pipes and we need to get them cleared out regularly. We are going through a lot right now - we have an infant, I am postpartum, and our house is a mess right now, but the technician took it in stride and even talked with us about their kids. I appreciate the kindness and professionalism from their team and would wholeheartedly recommend this company to anyone in need of their services.

The work that I eventually had R.T.S.R. do was very solid. The guy that did the work showed up on…read moretime for both the initial quote and the actual work. The work that was done was, to my eye, top notch, and I have no complaints at all. The item preventing a five star review is in that I'm not a huge fan of the initial quoting process. I was informed prior to arrival, that there would be a quote fee, and that if I went with the job, that quote fee would be applied to the final job (effectively eliminating the quote fee). I hate it when companies do this, as it feels like I'm being pressured to not seek competing quotes. But I also get it: people don't work for free, and sending someone out takes gas and time that could otherwise be generating revenue. So as much as I don't like it, as I said I get it. What I don't get is that a couple of times the guy that came to do the quote (and eventually did the drain work that I needed done immediately) needed to call a master plumber a couple of times, and for a separate job of galvanized supply pipe replacement, a quote could only be provided in a range without an on-site visit from said master plumber. So that's where I have a bit of a sticking point - if you want to charge for a quote, that's totally fine. But don't send people that can't provide a total quote without being to consult with a master plumber, and can't provide a complete quote for the scope of a job. If you want to send out junior plumbers to handle basic quote work, that's totally fine. But you can't have your cake and eat it too. If you want to send a junior plumber, those quotes should be free, with the paid quote coming when a master plumber has to take a look. I would totally recommend R.T.S.R. to handle any plumbing job, but I really do think their quoting practices need a bit of an examination.