We called Norblom Plumbing due to a broken outdoor water pipe. Due to how a previous owner…read moreoriginally ran the pipe it was in a very hard to reach and maintain crawlspace under the house. Paul from Norblom assessed the situation and came up with a more cost affordable and easier to maintain solution for us to close up the broken pipe in the hard to reach location and run new pipe (up to code) to the side of the house. During his inspection he also found an issue with our dryer vent not being properly hooked up which is not something we would have noticed on our own. He was right on time in his time window, was very friendly, took the time to explain things to me, and most importantly was in and out in a few hours. I would definitely recommend if you're looking for a professional to help with a plumbing issue.

I had a leak under my kitchen sink and also some corroded pipes. my tech quickly diagnosed the…read moreproblems and gave me many options to choose from. he was very thorough and thoughtful. I would highly recommend them. fast and trustworth.

Water Heaters Now is an honest, top notch company that not only cares about the quality of the work…read morethat they do, but the people that they do it for. You can expect them to be courteous, on time, and honest about what they can and cannot help you with. They go above and beyond by providing education regarding their work and services, and are so generous with their time in answering questions. They are privately and locally owned, and it shows. As a female small business owner, they have reset the standards that I will work from going forward. I'd give them more stars if I could; this business has earned it!

From start to finish we had a great experience with WHN. Our first contact was with Jon, and he was…read morefriendly and responsive, and really went above and beyond to help us with the process of replacing our broken, unrepairable water heater. He went through and explained all of the options to us. He was even willing to help us with the process of submitting documents to our home warranty company, which was a headache but he never complained. They were able to get out to our house the next day to replace our water heater. Our tech, Bruce, was friendly, communicative and efficient. We thought the price was fair, too. We can't recommend WHN highly enough!

Spetz plumber Bill was awesome at work He diagnosed the…read moreproblem quickly and did a thorough job in fixing the leak Did cleanup after the fix and left the place spanking neat He explained the fix and gave a guarantee for a year too Very professional indeed!!

We found ourselves with a very corroded galvanized pipe that was slowly dripping. We contacted…read moreSpetz and had someone come out quickly to assess the issue and provide us with an estimate. We had them come out to fix it the very next day as they had an opening. They did excellent work and we will definitely use their services in the future!

I hired Blue Yeti again to install a new water heater after they initially pointed out that my old…read morewater heater was due to for a replacement. I went with them after researching several quotes. They actually gave me one of the lower quotes. It was the lowest after including their service plan discount! They installed an AO Smith water heater quickly and efficiently and replaced some old pipe work as well. Their technicians were nice and personable as well.

Everything you could ask for in a great service company. John gave specific detailed feedback,…read moreweighed the costs and benefits of what actions to take, showed commitment to customer satisfaction and feasibility in price and functionality, and I got to learn plenty of baseline information about the specific problems that were occurring on my unit so I know why decisions are made.

They responded to my emergency the next day after I put in a service request. Identified the issue…read morewith my leaking shower and fixed it. They also mentioned that the solution was not permanent but I hoped it was permanent.

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

I wrote wonderful review about Metro before they were bought by Hero. Now their phone system is AI!…read moreNo human contact. Do not use them unless you want no communication and fakes info. Oh and no appointment when you are told someone will be to your house by 4:30. They FAILED ! I will never use you again. I am so disappointment in this company. I rate you ZERO

Eric Nelson Plumbing came out to replace my old toilet with a new Gerber Viper…read more Excellent work, excellent communication. They confirmed that the infrastructure, water pressure, piping etc. would support the new toilet. They were careful of my hardwood floors. They installed the new toilet carefully and quickly with attention to detail. Also, great price! I am very happy. My new Gerber Viper standard height toilet is a big upgrade.

Erik Nelson Plumbing was the first time we had someone work on our house. We bought our house in…read more2022, and before we could move in, there were a few things we needed to get fixed in our bathroom. We needed to reset our toilet, unclog our shower drain, and fix some pipes under the floor. They were in and out in one day and left our bathroom clean. They were extremely responsive and came quickly. They also were extremely communicative, letting us know what was going on with our house, what they needed to fix in the bathroom, and how much everything cost. They also gave us some recommendations on next steps. I would recommend this business for anyone with small to medium sized job.

Our service plus plan is poor. When our washing machine gear broke, it took over a month for the…read moreservice man to fix it. Now our air conditioner is not blowing cold air I sent an online service request Thursday and the soonest they can come is Monday. This timeline might be okay in most cases but our house is in the 80s and we are elderly. I will look into other service plans outside of our current plan.

How can you complain about an organization that is run by a monopoly thought I would press the easy…read morebutton yesterday by having certain Home Service Plus come out and replace a water heater. Relatively simple task the group that showed up, took the old water heater out and brought a new water heater in. They appear to have connected the water line in the waterline out in the gas line to the water heater. Somewhere beyond that they were obviously distracted and left the property not long after removing the old unit I come to find out there's no hot water, the gas was not turned on the water was not turned on into the tank and obviously the pilot light was not lit. Apparently that's what $1600 gets you in 2025 at a minimum they should consider removing the plus on the end of their name. I really can't think of anything more to say other than completely incompetent. Following up with a phone call today, Alicia stated she was doing all she could by telling me to call back tomorrow. I don't doubt that is all she could do, but that is simply not acceptable. The poor customer service, poor service personnel, poor service technicians. Truly sad.

I called Steve based on a review I saw from a local source. He was rated as being very high in…read morequality, as well as very reasonable in terms of pricing. I was totally impressed with this plumber. He returned my call promptly, and gave me a general pricing range from what needed to be done. I didn't have to wait long to have him take a look at what needed done, and he quoted me a price upon arrival. Steve actually finished sooner than estimated, so the job was completed under his estimated price. I was very impressed with the quality of his work and his professionalism. I will definitely use him on my next project and would recommend him without hesitation.

Steve has done work at my home for several years, most recently replacing my in-sink disposer…read more He's punctual, communicative, very tidy, and exceptionally polite. He knows what he's doing and his prices are very reasonable. A gem!

We've worked with Ron the Sewer Rat a few times before, and I highly recommend them. Expert…read moreservice. NO upselling (that's a rarity). Price is fair. The plumber knew his stuff and talked through it with me all along the way. NICE!

We have had the Sewer Rat team out to our house before and were extremely pleased with the result…read more We especially appreciated their down to earth pricing and approach after having a "bigger name" plumber come out and quote us over $15k for redoing our entire system. Our annual main sewer line cleanout was $380 (a fraction of what we've had to pay for emergency services in the past, SUCH a deal) - we live in an area where our pipes are made of clay, so roots grow through the pipes and we need to get them cleared out regularly. We are going through a lot right now - we have an infant, I am postpartum, and our house is a mess right now, but the technician took it in stride and even talked with us about their kids. I appreciate the kindness and professionalism from their team and would wholeheartedly recommend this company to anyone in need of their services.