Had a faucet replaced and a gas line repaired. Service was prompt and professional and priced much…read morelower than the competition. Would recommend and will use again.

Wonderful experience. In January 2024 (delayed review I know) our hot water heater was leaking and…read morespraying all over so we had to turn the main water off. Mike came out within a half hour of me calling and fixed it. He replaced the line that was leaking, but instead of just putting it back how it was (in an awkward position that possibly caused the leak to start with), he fixed the pipes so the water line would fit better. Also, when he arrived he was prepared with inside shoes and took his shoes off without me having to ask (some might not care about that, but it matters to me and shows courtesy) :) Overall we are extremely satisfied with the work and friendly, professional service.

Thorough, knowledgeable and professional. Had some Northern Plumbing technicians in to look at my…read morewater heater. They did a thorough inspection, identified the issue and recommended a common-sense solution - what's not to like? Excellent work.

Northern Plumbing's prices are extremely high and the quality of their past work was extremely…read morepoor. They charged me a $250 trip charge while another plumber charged me a $40 trip charge. Northern Plumbing wanted over a $1000 higher price for the same water heater that a competitor charged me. The Northern Plumbing plumber that came to my home was very good, courteous and knowledgable but the current and past owners of Northern Plumbing overcharged me and the quality of their work was very poor. Buyer beware!

Can't comment on the service. They aren't taking on new customers. They did respond very quickly…read morethough. Edited - I'd remove the review but don't see how to do it. I requested a quote and availability and received a quick response. I originally thought the response said 'not available.' Looking back I apparently misread it and the message was simply 'can't service.' Pretty vague, but I guess that means you don't work on my brand of water heaters.

I would recommend. Erik provided great service, communication and got the job done in a very timely…read moremanner. A+

Came in and replaced my shower valve, were very clean and did a great job. I'd go back again if I…read morehave the need in the future!

Scheduled an in-home appointment (they confirmed) to see how much a water softener would cost and…read morethey didn't show up or reach out to say they wouldn't make it. Still haven't heard from them. Frustrated considering we planned our workday around their midday visit. No idea on actual quality of work, but poor customer service given this experience.

They try to over complicate a simple project to overcharge and nickel and dime you toread more

Very timely, straightforward communication and discussion of options. Really appreciated the…read moreengagement and sharing the details of what was happening with our water heater. Devon is great!

Connor is a gem. He worked on my outdoor faucet that had burst. He cleaned up after. Highly…read morerecommended.

Great customer service! James was awesome and tended to all of my plumbing issues. He also gave me…read moreadvice on how to maintain my appliances. I will use them again.

Bought my last water softener from Taplin 25 years ago. New softener & water conditioner was…read moreinstalled by Brett who did wonderful job with installing the new softener and conditioner. Kim was extremely helpful about the process of buying the new system. Had a little leak in the discharge hose and Ron the owner of Taplin was out the next day to repair the leak so customer service was also great!

I called on a Sunday with an issue with my water softener ... I expected to leave a message, not…read moreonly did a service person pick up he was at my house two hours later & we had a new water softer installed in less than one hour! Amazing service.