Thorough, knowledgeable and professional. Had some Northern Plumbing technicians in to look at my…read morewater heater. They did a thorough inspection, identified the issue and recommended a common-sense solution - what's not to like? Excellent work.

Northern Plumbing's prices are extremely high and the quality of their past work was extremely…read morepoor. They charged me a $250 trip charge while another plumber charged me a $40 trip charge. Northern Plumbing wanted over a $1000 higher price for the same water heater that a competitor charged me. The Northern Plumbing plumber that came to my home was very good, courteous and knowledgable but the current and past owners of Northern Plumbing overcharged me and the quality of their work was very poor. Buyer beware!

Deceptive, inaccessible & Scam company. Timeline of…read moreservices: Never hire this company as it is deceptive trade practices with customers and operates in a highly shaddy and directly inaccessible manner. The following text will show you that very clearly: January 17, 2024. - The heat in the house suddenly stopped working, in the afternoon at 1392 Sandhurst Dr W, Roseville, MN 55113. - I called the company for one hour service, and tech Jeff Hrdilchka arrived and looked at the heating system. After diagnostics, he told us that he found the high limit switch tripped and heat stopped working. He said he bypassed the switch and put on the heat temporarily. He further said that he will order the switch and most likely it will be installed tomorrow, January 18. We paid the full fee, for the part work done. - We fell for the company gimmick and enrolled in the club membership for best and efficient services, and paid money by credit card. Interestingly, the club form has no fee mentioned and has no email contact info. January 22, 2024. - No show and no updates on the switch until this day. So I called the company and the person looked in the system, and found that no switch had been ordered and there were no updates. She told me that she will have the manager call me. - Nothing happened. January 23, 2024. - Received a call with no updates, or reasons for delay, or even a courtesy apology. - Instead, now the company wanted to send another tech to diagnose the heating system and charge an additional $69.00. I scheduled it for January 25. - I received 2 calls just to confirm the appointment and nothing else. January 25, 2024. - the tech Erin arrived and told us that she will look again at the heating problem because the earlier tech Jeff was "new" and is "on leave." She said she wanted to find the "root of the problem," but never mentioned about the switch or about a 5 days delay. - Expectedly, after the diagnosis, she found "a lot of problems." Obviously, the furnace is quite old and she handed us the estimates for about $ 3600.00. Trying to be "so nice", she said she can get me a new furnace for about the same amount and can have the sales person come here "quickly," in a couple hours. - While leaving she said "oh by the way, due to a danger and her licensing requirement," she has to shut the heat indicating that we can turn it on after she leaves. She also "waived" the diagnostic fee. - Shortly after, Ben Jass arrived and after looking around, gave us the three estimates for the new furnace: $ 5096, $ 6125 and $ 7647. He was eager to know how soon we can have it installed and we said we will consider it in a day or so. He also declined to turn the heat on, upon being requested. - We turned the heat on but it did not work and the temperature kept going down and home started to get really chilly. - We were scrambling to call Erin, but conveniently, her phone was nowhere on any of the paperwork prepared by her. - We called Ben, the sales person, and he expressed his inability to do anything and talked to Erin who said the same thing. - We found out later on that the heat won't turn because "someone [Erin] left a wire unconnected" and after connecting the wire the heat was turned on. - I told Ben that how can we trust the company for thousands of dollars in this scenario, and hence won't be reviewing his sale offers. He quipped "that is ok." In these circumstances, I request the company to refund all the amount it has received from us promptly, because of deficient services and deceptive practices. Otherwise, we will be forced to report all this to appropriate legal institutions, BBB, and social media. And I will wait for no delay in acknowledgement from the person in the company in charge of dealing with such deficient services and deceptive practices. gurdhyan singh [Subsequent to that, they still shamelessly keep calling and texting to make appointments, and have not responded directly at all to my messages for full refund or refunded my money.] gurdhyan singh

A few years ago I hired Benjamin Franklin Plumbing to install a dryer. They came out, got it…read moreinstalled quickly and everything seemed great. Until about a year later I started noticing a faint gas smell on my clothes. I called the gas company to come out and check things out and they found the gas connection to my dryer was loose and slowly leaking gas. -1 point for Benjamin, but I didn't bother with a review because things happen and who knows if it somehow worked it's way loose. Then a few years later I have a vent cleaner out to clean the vent and you know what he tells me? The dang vent isn't even connected to the outside! All this lint has been collecting in my ceiling all this time. Can anyone say FIRE HAZARD? Then said vent cleaner started laughing at the electrical tape that Benjamin used on the dryer vent. When I told him it was Benjamin Franklin that installed it he said "not surprised - they have a horrible reputation." So basically... Ben tried to gas me And then start my house on fire Lucky I'm still here

On time, great service, fixed the problem at a good price! This was an emergency Sunday service…read moreand the serviced within 1 hour and it was great. Thank you!

Allen was here a very long time because I had a terribly clogged drain/garbage disposal. He worked…read morenon-stop and completed the work with a smile. The price he gave me when he walked in the door is the price i paid, even though my job was probably more challenging than expected. I will definitely use Roto-Rooter if ever i need another clean out.

These guys are hacks. Lowest quality work I have ever seen. i have a punch list on a new build that…read moreis a page long of all of the shortcomings from them. Never trust these guys,

Absolutely great. Got back to our initial inquiry quickly, were able to schedule soon and the work…read morewas super professional and done quickly. Couldn't ask for a better experience!

Quick response, reasonably priced, professional, and timely work! We just purchased a new home and…read morethe tub had a hole in it, with 3 boys a tub/shower is a necessity! Dillon was out in a day, bid the next day, and completed replacement with hardware in a week!

From the owner: Plumbing company specializing in residential new construction, remodel, and plumbing services. read more

Called RWPH for a 50 gal Water heater replacement. Carrie was polite and explained their process to…read moreme in layman's English. Said a tech would be out 1st thing in the morning 7:30am. Garrett, the owner showed up personally and went through everything with me. Quoted a good price. I explained I would have to postpone the install for a day or two until I got paid. With a gentleman's handshake we worked it out that I could pay for water heater now, installed and I could pay labor when I got paid. Michael showed up with the new one and installed in less than 1.5 hours, amazing.i went to the bank to get the $$ to pay for it and found I got paid early. Called Carrie up and let her know I could pay in full. I asked about a Military discount and got another 10% off the original quote. Life saver... Thank you Garrett, Michael and Carrie for helping us out. Further projects will be referred to Red Wing Heating and Plumbing. Highly Recommend.

Excellent -Aaron is great. He found a solution for replacing my 20 year old hot water heater and…read morefound an efficient way to update the power venting to comply with new codes. Thank you!

Can't recommend enough! Made the appointment online via messenger (very quick response!) and they…read morewere able to come within a couple days. I had 3 issues - outdoor spigot replaced, air vent for dishwasher leaking out onto counter, and bar sink faucet not working. He fixed all 3 within an hour and the charge was super reasonable!! Thank you!

Wow, This Company is one of the best I have ever Hired to do a job. My Hot water heater pilot light…read morewould not light. They came over the next day and got it lit, that night no hot water, I called them back and they again came the next day and relite it. They also took a picture of the tank because it was only 5 years old. The tank would not stay lit so they contacted the company and got replacement parts sent out. Sent out the plumber with the parts again the next day, I am so grateful we have such professional, dedicated plumbers in our small town. I have even sent them to my 91-year-old mothers house as I have no worries, they would be so kind and professional with her. I was not disappointed. She was thrilled with their work too. So do not hesitate. Call Amy at LaBrash she will hook you up with these great people.

Very helpful and prompt service. Their explanation of the fix was detailed and answered my…read morequestions. Plus flexible appointment scheduling, and more affordable than other estimates.

I gave them a five star rating just because I could not give them a six star rating Extremely happy…read morewith their professionalism and quality of work. Highest praise for Mark, the owner, Erik the head installer, and for Carter, Dan, Dillon, and Terri. Would highly recommend this company! Jim