Walgreens has changed so much over the past year. It used to be a great pharmacy but now it is…read moreterrible. I waited on hold for two days, with the same message coming on "there are three callers ahead of you". Those three callers must have been pissed to wait over two days and still be in the line waiting for an answer. Service here is not acceptable and should be changed. My doctor sent a prescription over to Wallgreens over a month ago and they still claim they never got it. I believe it is time to change pharmacy.

Extremely slow service only one checker at the pharmacy???..WTH..there are 2 windows only one…read moreperson,the other is stocking and can't even help??????....pitiful...don't waste your time at Walgreens folks,I guess there are 4 people here..

Since they are the only pharmacy in Leavenworth they are jacking up the prices at a rate of 300%…read more It's ridiculous.

I wish I could say the were friendly and helpful but they really are not either. I went to pick up…read morea RX for an elderly neighbor and they did not have his RX ready even though he had a text from them saying it was ready. They said that it was an error in the system that often happens and they were very rude and unhelpful. They said they did not have time that evening before close to fill it. So I drove 30 miles to another pharmacy that had later hours. I am tired of having to interact with surly staff. I am moving my RX's to another pharmacy further away just to avoid having to deal with grumpy people. It would help a great deal if the system for requesting refills was intuitive and user friendly, but it is painful to use and hard to know if they filled your RX.

Not very happy with Rite Aid as there is NEVER any way to get someone on the phone. I can call…read moredozens of times and continuously re-direct the automated system to keep dialing into their phone. I just need to know if the meds are ready before driving 20 mins just to turn around because it's not ready. I finally called the customer service number and had to file a complaint. Maybe the upper management will do something. Not holding my breath though. Update: I did get a call from the manager. Just be told "we've been having issues with our phone system". Okay... shouldn't you be prioritizing that? I mean it's been literal months of not being able to get ahold of anyone. So at some point you should figure that out.

This has to be the worst pharmacy I've ever experienced. Prescription sent over, I call to confirm…read moreget an eta and it's a few hours every time. When I arrive, well after being told, it's still going to be a few more hours. This time was the last straw. Prescription sent at 7am, I called at 9, was told 10:30am. I get there and it's not done, I come to pickup at 4:30pm and I'm told it won't be done until tomorrow. All this time I'm waiting, in pain mind you, and not one I'm sorry for the wait.

This is one of those charming pharmacies that got stuck in a time warp and never quite got out -…read morebut in a good way! Their soda fountain looks to be on the side of eclectic - in a perfect world where there are no calories, I would try every single one of the treats on their menu!! Unfortunately, they did not carry the drug that I needed, so I had to go elsewhere for it.

Delicious and friendly! In the back of Doane's Valley Pharmacy, near the pharmacy counter on the…read moreother side of the store is a old-fashioned soda fountain. I came one warm September Saturday in 2021 looking to see what was available as a cool treat. They offered a variety of different ice cream, sundae, and milkshake flavors. After mulling over the options I finally decided on the peanut butter milkshake. To order I went to the main counter and asked to get a milkshake. One of the workers came over and I got to see them make the milkshake as I waited. I ordered the milkshake to go, drinking it in my warm car as I made my way to Leavenworth to get some pizza for a meal. Surprisingly, the 16 ounce serving was not overly filling. Good balance in flavors and thickness that was perfect priming for my belly pre-pizza. The workers were helpful, friendly, and efficient.

The Ellensburg pharmacy has always been great and the store was nice too for many years. But it has…read morereduced inventory for the past year or more and most of the shelves look bare. There are "CVS Coming Soon" banners out front.

great pharmacy staff.. excellent customer service and one of the fastest pharmacy's i've been too…read morejust wish more items were shelved

Not sure why this business has such a poor rating. We needed to get an emergency medication refill…read moreafter leaving on vacation having left an important prescription behind. The staff was helpful and very friendly. Our problem was handled efficiently and without delay. We're grateful for your help!

Would give no stars. I went in to buy my 80-year-old mother 2 cane tips. Paid and left. She found…read morethem cheaper somewhere else, so she returned them in less than 2 hours after I got them. When she went to get her money back, the lady said I need your card. I did not pay with a card; I paid cash, and here is my receipt. I asked for a manager, and she was rude, saying it was over 10 dollars and she needed my driver's lic. The lady I was returning the item to was of Hispanic descent, and my mother could not understand her very well. The manager, Lisa, said we are an equal opportunity employer. Hmmm, my mom didn't say anything about the race, but the manager did. Never been racist a day in my life. SO if Lisa is not the manager, then she is claiming to be one. Upgrade your team, because this was a horrible experience for an 80-year-old. Way to lose customers.

Great pharmacy, great friendly people. Always easy, and accurate…read more They have stuff ready right away. Plus, they have a large selection of OTC medicines, and supplements. Medical supplies, etc.

got a call, they wont be filling my prescription anymore, the guy said he was not comfortable with…read morefilling a kennewick prescription. I asked if there was any issue with the provider? No, no problem with her. Any issue with me? Im not a criminal or anything so no, no problem with me. He said I should get it filled locally, not up there. I told him the story that I had to fill there due to the prev. nurse getting in trouble. Even though she has been replaced by my doctors office, her damage still resonates thru the pharmacy community. I can no longer suggest this pharmacy, you never know when someone there will "get a bad feeling" about whatever... a skittish bunch these pharmacists, I would have thought that facts would matter to them. Guess not at whole health in ellesnburg!

I heard good things about this pharmacy when they first opened a few years ago. An of this year in…read moreApril, I have acquired a client that uses Washington Pharmacy. The experience has been consistently disappointing in every way. Phone calls have not answered, messages have not been returned, orders have not been filled or delivered as promised. And today wasn't any exception, not only did we experience lack of customer service, but also the guy at the drive-up window was arrogant and condescending. Time to discuss a change. :(

Fantastic service and a great asset to this valley. A local pharmacy staffed with people that…read moregenuinely care about your health and medications. They have always gone above and beyond when I had issues with my medications and I get a number of them per month. Don't go to a corporate chain, go here!!!