Giving a 5 star review for great service I received from Sandra last week. I was in town on a work…read moretrip and realized I had forgotten my regular eyeglasses - only having my prescription sunglasses to get me by. The team at Vision Clinic was able to get me into a set of trial contact lenses which was a lifesaver for me. The first three places in Moses Lake that I called had no interest in helping me in my dire situation. At the last minute on Thursday afternoon, I was able to make it in to get the trial lenses. Disaster averted! If you care about quality service and people who care, you should look nowhere else. Thanks Sandra!

Very friendly employees, and patient! The doctor is a sweet and knowledgeable man. Huge selection…read moreof glasses. Highly recommended

Dr Thomas is so personable, and thorough. I'm kinda complicated and he takes his time explaining.read more

I was visiting my mother in law and tore one of my contacts. I thought I had packed an extra for…read moreboth eyes but had two left contacts, by mistake. They very kindly provided me with a spare , with no charge at all. All done with a smile. It was most appreciated.

Great people broke my frames they replaced lenses and frames no charge thanks to the Jones Family…read moreEyecare

There are few times in life when an Eyecare Center saves your life - but these guys did! Annette,…read moreDarlene... they are wonderful people who helped me out last minute when I ran out of contacts before I left the country the following day. They were efficient, so friendly and extremely helpful! GO DO BUSINESS WITH THEM. You won't regret it.

I was not able to get an appointment in the Wenatchee office but there was an opening in the…read moreLeavenworth office. The office is a bit dated and plain but the staff, equipment, exam, explanations and overall experience were superb. The optician Tammy was great. The choice of frames felt current and modern but limited in options. The frame prices were reasonable but the lenses were quite pricey. Two glasses, regular and sun glasses were over $1K with insurance! They may have less expensive options available. I would recommend Vision Source for anyone who wants a thorough vision and eye exam with state of the art instruments, knowledgeable and friendly staff as well as a review of the findings by a kind and competent Dr. Highly recommended!

The staff at vision source take excellent care of my family's eye care! It's local, which I love,…read moreand the service continues after receiving your contacts and glasses. My mom was here visiting and her glasses got sat on. I thought for sure they were ruined. We took them in and being the wizards they are, they fixed them easily and quickly! Then, they didn't charge me. My mom was so impressed! So was I! I love Vision Source in Leavenworth! My husband even went in and didn't hate it! They got him in and out, he got his glasses and he is very happy! I would highly recommend Vision Source!

Please fix Mychart so that when a patient sends a link to share access, the link works. Currently…read moreyour link requires a family member to: 1) arbitrarily sign up for a discrete account even though they are not a patient, 2) call tech support, 3) obtain a verbal authorization in addition to the invitation (even when the person is family with written authorization on file in the clinic). After all of that, the account will still get locked and you will be forced to reset the password with the help of customer service.

We have come here several times to visit audiology for my mother-in-law, who is hard of hearing and…read morealso suffers from Alzheimer's. The staff were wonderful; patient and caring. Good AC during the heat of summer, and comfortable seating. Cafeteria is a ways away (in the hospital) but there is a cold-drink machine on the second floor. Only real complaint is the road construction that has gone on for months and seemingly will never end...

The prescription was ground 1/4 inch too low in my lenses. In order to see things clearly (both…read morenear and far) I would have to lean my head back so I was looking through the lenses 1/4 inch lower than normal. This made the reading area about 1/8 inch up from the bottom of the lenses. Having to tilt my head back like that caused neck pain. Took the glasses back and told them the problem. Explaining the 1/4 inch difference. I asked that they redo the lenses. All they would do is bend on the frame. There was no offer to replace the lenses. I was told to try the glasses for a few days and come back if needed. For me it is an 80 mile one way trip to Wenatchee. I am not going to spend $20 in fuel for sub-par service.

I scheduled appointment on their website for 10:40 and showed up at 10:35. I was told that I was to…read moreshow up at least 20 minutes prior and I had to reschedule- for an appointment I was early to. Their appointments are 2 weeks out and I need a new RX for contacts to see. I cancelled this appointment and my sons. What world do we live in that showing up early is not early enough? No empathy from the tech at the counter. Wow.

My dad loved this place in particular. He had just ordered and paid for new glasses. And then…read moresuddenly and unexpectedly passed away. I called to see if I could cancel the order and get a refund and they were so kind and easy to work with. My whole family now comes here and we are all very happy with the care and service. Thank you for showing us kindness during such a difficult time in our lives!

My entire family goes to Vision Source and we couldn't be happier with the service we receive…read morethere. Where they really wowed us was when we took our 2 year old to get her eyes checked. Our child is an extremely strong willed child that doesn't trust strangers easily. Dr. Barnes was a magician with our daughter and was able to do a complete eye exam without having to dialate her eyes. It was truly amazing to see. A full exam and not traumatic at all. I would recommend anyone with kids to go see him.

I needed some sunglasses for work and Cheryl was an awesome help. I got them with an HSA and she…read moreworked me through the process in a fun and inviting way.

Ahhh 2 months after daughters new glasses come they broke.. the screw came out and little did I…read moreknow she had ripped the nose pass out... (bad mom) I took them in and they fixed em right away. For free.. I love this place outstanding customer service. Friendly and not rude at all. Thanks again guys for all you do!!!

I'm a traveling salesman from Oregon doing business in Ellensburg and my glasses needed TLC. It's…read moreFriday afternoon and I stopped in Valley Vision desperately looking for HELP!! They graciously sat me down and promptly took care of my situation. Even though I purchased my glasses elsewhere they took care of the problem and had me on my way swiftly! If you are in need of an ethical and helpful staff I can't recommend this business more fervently!! 7 out of 5 stars!!! Thank you soo very much Kaitlyn!!

Dr Parker Faith has been my eye doctor for years now. Having sustained a traumatic brain injury,…read morewith eye problems, he's been so thorough and gentle with explanations and treatment options. His bedside manner has been amazing addressing sensitive decisions