I have never felt so comfortable at a dentist's office before. The staff are pleasant, kind, and considerate. They are very good at relieving the stress that usually comes along with a visit to the dentist. Dr. Knapp is wonderful. He is caring, and methodical. He took care of my immediate needs first, then he went over a plan of action with me, so that I would know what other work might be needed. My anxiety level is pretty intense when in comes to the shots that numbs your mouth. I have always felt that that was the worst part of going to the dentist. When Dr. Knapp gave me the necessary shots, I did not feel any pain at all. Lastly, Dr. Knapp treated me even though I did not have insurance. He has a dental plan that works very well for me. Thank you. I would absolutely recommend Dr. Knapp. read more

I moved to Moses Lake 5 yrs ago from the west side, I kept going back to my previous dentist because I didn't want to make the effort to find a new dentist. I lost a crown and needed to get it fixed asap without worrying about snow on the pass. Dr Knapp was highly recommended by a friend. I called the next day and they were able to get me in the following day. Everyone has been so nice and caring. I had a question about some upcoming treatment and Amy took the time to sit with me and answer my questions without making me feel like I was interrupting her. I will highly recommend Dr Knapp and his staff anytime someone needs a dentist. read more

I had my first visit to Dr. Knapp's Office. I had not been to a Dentist for about 4 years, but had recently broken a tooth. I had a full set of X-Rays and met with Dr. Knapp. He went over my whole health history in addition to my tooth issues. We discussed an action plan and I had a follow up visit scheduled. I was also able to obtain a cleaning on the same day. I found Dr. Knapp to be a kind, interested provider. All the assistants I met were very courteous and helpful. All in all, it is a great team and I look forward to continuing my care with Dr. Knapp. Ray Dockery read more

I had pain that I called in about. I got in early the next week. Dr did x-rays and the 3D x-ray but couldn't find the cause. During the processing of the 3-D x-ray, the power flashed off then back on. Because the processing wasn't completed, we repeated it. Still-no cause found. Dr ground down 2 teeth and evaluated my bite. We mutually agreed to see if this helps, along with anti-biotics, a mouth rinse, and just to be on the safe side, a strong pain reliever in case I need it before I see him again. Both Rory and Diana were very helpful and I appreciated it. read more

Growing up I always dreaded my dental appointments. I've had sketchy fillings and painful cleanings before, but not once have I experienced anything but great at Dr. Knapp's Office. They're so kind and gentle on my sensitive teeth. They took really good care of my gums when I was pregnant and was experiencing some pregnancy gingivitis. I look forward to bringing my son to his first dentist appointment because I know they're going to be so patient with him, and make his experience just as good as mine. I really appreciate it! read more

Dr. Knapp and his staff are courteous professionals who demonstrate the utmost concern and care for their patients in a very welcoming environment. I have only had three dentists in my half century of being seen, and this office is by far the warmest and friendliest I have experienced. His office is offers amenities like massage chairs for the weary, television for those interested and a children's area for the active young ones. I truly enjoy my visits, even those requiring more serious intervention to be done. read more

While visiting my son, I broke a tooth out of a bridge I had for 25 years and needed help quickly. This practice got me in immediately after calling them and took expert care of my problem. Doctor Knapp explained my options and repaired the bridge by building a new tooth. I couldn't be happier with the quick service and professional job done by Doctor Knapp and his staff. I highly recommend this practice. I am not from Moses Lake and still received priority service. I am very thankful for such great service. read more

Dr. Rory Knapp has provided our dental needs for better than 20+ years. We have seen and experienced his growth and maturity in the dentistry arena over these years and his staff is an example of the professionalism and keen service that my family and I experience at every visit. The staff is friendly and provides a high level of hospitality and service. A heartfelt thank you from the Valdez family. Looking forward to many more years as recipients of your Superb Service. Thank you again, Miguel. read more

Sometimes, it just does not work this way, but Dr. Knapp office far exceeded my expectations. In town for just a short while, I could tell something was up with one of my teeth. Found them on the internet and phoned in. I think the receptionist could tell I was concerned and she got me in. Everything just got better from there. Each staff that I encountered were amazing. The facility was very nice, the technology obviously as current as available. I was remarkably comfortable during my visit. read more

Always a positive experience at Dr. Knapp's office. Right from the beginning when Crystal greets you at the front desk with a warm smile, the relaxing massage chair before the appointment. Next you see Priscilla and she always remembers details you shared with her at your last visit and asks for updates. Then Rick comes in and cleans your teeth with efficiency and then Dr. Knapp sweeps in and finishes the appointment! Great experience from someone who always dreaded going to the dentist! read more

So impressed with the entire staff and experience. The service was exquisite and they genuinely care about their patients. The care and support I received was unprecedented. Dr. Knapp even called me at home in the evening to check how I was doing after a root canal. When was the the last time you have heard of that type of care? Everyone - reception, assistants, hygienists, and finance specialist, are truly an amazing group of professionals who treat you like you are #1. read more

My first contact with Rory was when he was about 14 years old. I wrote him a citation for speeding on Highway 17 - he was on a bicycle. I don't want this 5 star rating to go to his head. I'm not saying he's not a great dentist (lousy at poker). What I am saying is that it's his staff that really keeps me going back. It's kind of like getting with family you only see every 6 months - know what I mean? They're great folks and top of the line professionally. read more

I have been so pleased with Dr. Rory Knapp and his staff that I wanted to share my good fortune with others. One of the things I like about Dr. Knapp is the way he really cares about my teeth's health -really. He is pro active in a good way; and at my stage of life, I really appreciate his attention to detail. Rick, the hygentist, is probably one of the best I have ever known. The front office staff are welcoming, and his office is clean and comfortable. read more

Our family has been seeing Dr. Knapp and his staff since our adult kids were little. The staff is consistently professional and caring. They are wonderfully skilled with children and with those of us adults who also get anxious about dental work. This week I discovered I had a tooth cracking and was given information, options and understanding to help me deal with the situation in a way I was very comfortable with. . . and that's saying something! read more

My wife and I saw Dr. Rory Knapp, DDS yesterday based on a recommendation from our recently retired family dentist of 35 yrs. The facility was immaculate and equipped with the latest technology. The doctor and his staff were outstanding. They were professional, efficient, accommodating and very friendly. We appreciate the care we received and now have a new family dentist for our teeth and oral hygiene needs. Dale read more

Dr Knapp and his staff are the best! They each take their time to answer questions, LISTEN to concerns, give great recommendations on a treatment plan, along with financial options,l. They genuinely show concern and take into account past treatments that may not have been so good. They have a way of making you feel comfortable, & safe. I highly recommend this office & staff, I have found my forever dentist! THANK YOU! read more

I have been seeing Dr. Knapp since he started his practice in the 90's I have seen other dentists in Moses Lake due to insurance constraints, I have always gone back to Dr. Knapp. His staff is always friendly and Knowledgeable . Dr. Knapp remembers you, calls you by your name, and very considerate of your comfort. Rick his primary Hygienist is always friendly and always has a conversation with you. read more

I went Dr Knapp when I was unsure of the treatment plan my dentist had set. Dr Knapp gave me advise that helped with the decision but also found a soft spot that had been missed by my past dentist. After getting me fixed up my teeth have not given me any more problems and I'm on a scheduled plan to keep it that way. Great staff and an excellent dentist. Best you can ask for. Bill G read more

I've been seeing Dr. Knapp twice a year for over 15 years and have always had a great experience. The staff is friendly, efficient and careful. They run on time the majority of the time and have you done in a good amount of time. I've had routine cleanings, teeth pulled, X-rays, minor surgeries and they've always taken great care of my teeth! I would recommend this office to anyone. read more