Casey Coulson is an outstanding dentist. Friendly and very knowledgeable . His office staff is…read moreoutstanding as well!

We found this practice when we moved years back . Amazing customer service every single time. I…read moremean every. Single. Time. They really listen to all concerns . They will move all possible to work in any emergency which is so welcoming as a mom of 4. My son is special needs and immediately felt comfortable (as you can with a dentist) he has allowed major work to be done and calmly too. Very thankful momma . We travel well over an hour to see this practice. Worth every mile . Thank you !

Referred for a root canal on a dead tooth and to make sure I had no fractures. After doing some…read moresort of dental MRI, I was told I needed two root canals because I had an abscess in another tooth that I wasn't having any issues with. I was told I would be given an estimate after my insurance was contracted and before my appointment that I would pay at the time of the appointment. The quote was a little more than I could afford going into the holiday season and I almost delayed the work because I wasn't having issues, but I bit the bullet and used a credit card. I felt that they did a very thorough job with the root canals and only felt discomfort due to my TMJ, so I thought it went well. I ended up with a black and blue bruise on my face for a couple of weeks that was very painful and I was billed a month later for an additional 250% of what I already paid on my credit card, that I most definitely can not afford and would have delayed the work and sought treatment elsewhere had I known the total cost beforehand, especially since neither tooth was bothering me. I will never use this service again.

From the owner: Welcome to Dr. Ottosen & Nygard Endodontics, a Moses Lake-based practice run by a team of dental…read moreprofessionals devoted to the health of your smile. Our Moses Lake, WA team has a passion for endodontics, utilizing only the latest and greatest techniques and best talents in the field. We strive for excellence in all aspects of what we do; that way, you leave our office feeling more confident in your smile health than before you walked in! We make it a point to ensure the people of Moses Lake have the healthiest smiles in Washington. Dr. Ottosen & Nygard Endodontics is located in Moses Lake, WA at: 1545 S. Pilgrim St., Moses Lake, WA 98837

I had a great experience at Endodontics Exclusively for my root canal. The office is clean,…read morecomfortable, and welcoming, and I was pleasantly surprised by the short waiting time. The receptionist was very helpful, nice, and professional, and the dental assistant was caring, attentive, and professional throughout the procedure. Dr. Bolles was excellent--very professional, kind, and clearly highly skilled at what he does. The root canal went smoothly, and best of all, I had no pain afterward. I felt like I was in the hands of a true professional--almost like taking my tooth to a highly skilled tooth mechanic! I highly recommend Dr. Bolles and the entire team at Endodontics Exclusively. They made what could have been a stressful experience easy and comfortable.

Dr Bolles and staff are absolutely great. My root canal work was about or less discomfort as a…read morehaving a regular filling. Super nice and caring staff. Very professional and excellent at what they do. Cant say enough about Dr Bolles. Thank you so much for your service provided. Very little pain if you even want to call it that.

6/04/2026 The first call to the front desk to get an appointment for a root canal was amazing, the…read moreyoung lady was polite , professional , caring and understanding . A lot of people have dental fear but she eased my mind . Dr. Hansen and Monica were wonderful listened to all my concerns and took very good care of me from start to finish. I highly recommend advanced endodontis care and I will not go anywhere else for work . And I got in the same day that was awesome. I have dental anxiety but it was a great experience . Thank you your team is amazing . Rodney wertman

If I focus strictly on the quality of the dental work itself, I was satisfied. Unfortunately, my…read moreexperience with this office was overshadowed by serious concerns about their business and billing practices. Several months after my treatment, I was contacted and told that my insurance had denied the claim and that I now owed over $1,200 in additional charges, on top of the $700 I had already paid as a copay. After investigating with my insurance carrier, I learned that the denial occurred because the office failed to obtain a required prior authorization. Under the provider's contract with my insurance, for the procedure I received, my patient responsibility was $0. In other words, I did not legally or contractually owe anything beyond what insurance covered. Despite this, the office aggressively attempted to collect additional payment from me. Because my patient responsibility was zero, the $700 I paid was an overpayment that was only refunded after continued dispute. According to my insurance carrier, these collection attempts constituted a violation of the provider's contract. It was deeply troubling to be pressured to pay for a mistake that was not mine. I carry insurance specifically to avoid situations like this, and it is unacceptable for a provider to shift their administrative errors onto patients. While the clinical care was fine, I cannot recommend this office due to its handling of billing issues. Patients should be able to trust that insurance is processed correctly and that they will not be pressured into paying charges they do not owe.

I can't say enough good things about this endodontist! I had three root canals done within a week,…read moreand somehow they made what I expected to be an awful experience incredibly comfortable and virtually pain-free. A special thank you to Dr. Bahareh for making every appointment such a positive experience. Her bedside manner was warm, kind, and extremely pleasant. She was constantly checking in on me, making sure I was comfortable, and genuinely cared about my needs throughout each procedure. I always felt like I was in good hands and never felt rushed or dismissed. Having three root canals in such a short period of time could have been a very stressful experience, but Dr. Bahareh's professionalism, compassion, and care made all the difference. I've never had a dental experience this positive, and I truly couldn't recommend her and her team more.

Ive had to have 4 root canals in the past. This last I had done at Columbia river endodontics was a…read moredifficult procedure, due to the unusual root of the tooth. I must admit this was the least painful root canal I've ever had. Matthew Schaffer DDS did the root canal. I appreciate his expertise. From numbing to to finish I felt comfortable and informed. Dental assistant and staff very helpful. The billing for the procedure was also done efficiently.

Overall, not a great experience. Staff is friendly but strongly lacking in the ability to do their…read morejob. Dr Ottosens bedside manner was awkward and dismissive and made me feel like I was wasting his time.

I have another perspective. I'm sure Dr. Ottosen is experienced and I have heard exceptional at…read morehis craft. I am sure the treatment he gave was good and he did call after the procedure as others have mentioned. I suspect most do that. My patient experience however was not great. On consult I feel I was not given options. After the procedure failed (admittedly from my perspective), I am now faced with the option I feel was not explained to me. Not a terrific bedside manner. Normally that would be fine with me except I feel it kept me from asking about alternatives. I went back several times when things didn't seem right. When finally it was obvious things had not worked the answer was ... well they have good alternatives now ... so I'm disappointed. I wish we had discussed the alternatives in the beginning. Now I am a disappointed patient who gets to pay again and who wishes some of the time spent heli-skiing might have been spent discussing options.

Never disappointed by this place and the wonderful people who work there. So often you go places…read moreand the front desk people act rude or irritated. Not at Kennewick Dental, even when there was a question about my Insurance, they never flinched, and put me at ease that they would figure it out for me. As I have said before, I am so glad I chose them as my dentist office all those years ago!!

Everyone there is great. Office staff is very helpful. Sorry Dr Barney left but my new dentist…read morethere is great.

Let me start by saying I am terrified of the dentist. I went in to have some fillings etc but ended…read moreup needed an implant. They took care of me and understood my anxiety which is very high while in the chair. They were very gentle and I could not say more good things about them. My anxiety is still very high but it is much easier than the first day. All said I highly recommend them for anything you need. If you are scared like I am don't be they are very cool about it. Now for the front office which usually the worst part of any medical experience. Most of the staff are very nice and professional. I can only think of one person that was a bit rude but not as bad as some I have met over the years. I will 100% leave and never come back if the front office staff is rude or unprofessional because they reflect the work environment. By far the best office staff I have met in a dental office. The billing office knows their stuff. I can tell you other dentist offices in this town know very little about insurance and the complications it can be. Not here they have been rock stars not one single issue ever. If you want good care then come here. Take it from me I am the biggest baby when it comes to the dentist. It take a lot for me to trust them which is rare. But when I do they are stuck with me. Sorry I don't have pics to post you don't need to see my nasty cavities get your own then go here to get them fixed.

Literally, the worst dental care I've ever experienced. I went here for years. Every visit,…read moremysteriously, I had more cavities. The practice of prescribing antibiotics prior to procedures was extremely controversial in light of what we now know concerning gut health and overall health risks. This place has ruined my dental health and I have now spent thousands of dollars in repairing my teeth at another dentist in town. Metal fillings replaced. Cracked teeth needing to be fixed and crowns replaced just to name a few. This dentist ruined the dental health of my ex wife as well through out the 16 years of marriage I witnessed thousands of dollars in dental work that resulted in tooth loss, and dental problems. This is the worst dental practice in the entire area. Avoid at all costs.