The laundry mat was fine. We got what we needed out of it and didn't have any issues with it. We…read morewere a little confused about how to put our money in to the washer as you have to put 2 quarters in each spot, but we eventually figured it out. The laundry mat wasn't too busy and most of the machines were working. It is a comfortable and quiet place to get your laundry washed!

This place is fine - $3.50 for top-load laundry ($4.75 for front-load) and 6 min/25 cents for dry…read more(I usually use $1). The only issues I've run into at this place are that the dryer ate my quarters once, the change machine was out of order the only time I needed it, and the business doesn't have updated hours on Yelp, Google, or in the store, so I ended up having to leave a load in the washer overnight.

I have been doing laundry at Laundrymates for the past few years due to its proximity to my home,…read morebut after tonight, I will no longer be supporting this business and want to share about the harassment I received tonight that resulted in my calling Boston Police Department. The laundromat is owned by a family- I primarily see the son, but at times, his father is also present, which has always left me with an icky feeling. His father STARES at patrons so intently, it makes you feel very uncomfortable. He polices you as you do you laundry and keeps the bathroom locked. You have to ask for permission to access the bathroom to wash your hands in between loads. Tonight, I entered just before 7 pm and there was another young woman attempting to do laundry. I say attempting because the washer machines she was using read "Error. No Sink Fill". She told the older man about this four times and he did nothing to resolve the issue. After her telling him multiple times, he called his son who came downstairs and moved her loads to other machines that I was about to fill. Due to the delay in getting a washer, my clothes were still drying at 8:50 pm since I had to wait for her to finish using the smaller washer machines. Shortly thereafter, the older man went to the breaker panel and turned all of them off stopping my clothes from drying. He then proceeded to turn off all the lights and told me to get out. I informed him that I could not pack my clothes in the dark and needed light to pack my still damp clothing. He STILL REFUSED and I proceeded to call 911 because I was standing in the dark with a very odd old man. The officers (one male and one female officer) arrived and the laundromat was still dark. I explained the situation to the police and he was still belligerent. After packing my clothing, the police and I attempted to leave the laundromat and he stood in front of the door. They had to yell at him to move out of our way so we could exit. This entire situation was completely avoidable and unfortunate as I'm choosing to share this disgusting story. They need to repair their machines, and better yet, STAY OUT OF NEIGHBORHOODS where you clearly don't trust your clientele. At the height of the pandemic when many were withdrawing their support of Asian-owned businesses in Boston due to a false and perceived connection with the COVID-19 infection, my household and I still continued to do laundry there while others sought out other laundromats. The treatment I experienced tonight makes me deeply frustrated and sad. I will be withdrawing my support from this business and letting other know. I am owed a refund, but most importantly, an apology.

This laundromat is such a great find. The laundromat next to me has been closed for self-wash since…read moreCOVID started and I was in desperate need to do laundry. This place was very clean and the owner was very friendly, he oriented me to the machines and how to go about paying. Some machines give you the ability to pay with your credit card but the dryers are solely coin operated. There is a machine to exchange cash for quarters. Pricing is pretty standard. I only spent $17 for 3 loads of laundry that included my comforter, 3 sets of sheets, bath towels (6), and 1 large bin of clothing. Would definitely recommend this place to anyone. I got there 30 minutes after opening and there was only 1 other person in there.

Excellent service, good prices, very friendly. They were helpful for washing pillows and bedding as…read morewell as clothes!

The lady owner is extremely rude and mean. I was treated really badly just for getting up to check…read moreon my load. She kept following me around and policing me like I was a thief or something. The daughter is nice, but I will never step foot in this place again.

If I could give zero stars, I would. The owner here is incredibly rude and will interrogate you…read moreabout why you're getting coins--from a coin-operated laundromat, of all places! I come here often, but after today, I will never be back. My clothes came out of the washer covered in black marks, and the dryers are painfully slow, eating up all my coins. I was using four machines and kept getting asked which ones were mine. When I went to get more coins, the owner actually told me I didn't need any more, even though my clothes were still soaking wet after 36 minutes in the dryer. This entire experience left me baffled and upset. Save yourself the time, money, and headache. Go elsewhere.

***CASH ONLY*** Do…read morenot partake in the drop off laundry service. They charge an extra $5 if you want your clothes separated by color. It's weird. Who washes whites and darks together. Obviously there's an upcharge for fabric softener and bleach as well. And if you're in a hurry, then forget it. They need at least 24 hours to complete the job. So instead of waiting until you have nothing to wear you should go a week earlier. Parking is difficult so this is more of a neighborhood spot than a destination. You're better off doing your own laundry. But if time is more important for you, then keep searching because this place is not the place to drop off your laundry. But if you're local and don't mind doing your own laundry, then this place is a good spot. Just not for drop off service...

I tried out this dry cleaner just because it happened to be on my way home. It turned out to be the…read moreBEST dry cleaner I have ever been to! The prices were very reasonable and the quality was amazing. I brought in about 6 sweaters of various fabrics (wool, cashmere, angora) and after the dry cleaning they looked like they were new again! I was really amazed. No dry cleaner I had ever gone to has made my clothes look as clean and new looking. They were also very friendly and accommodating. When I went to collect my things their credit card machine wasn't working and all I had was a card. They directed me to the ATM in the store next door and because it was a generic ATM I had to pay a $2 fee. I was a bit irritated by this but what could I do, I had to pay to get my clothes. I needn't have worried. The deducted the $2 off my bill for the inconvenience. I am never going anywhere else but here as long as I am in Boston!

THIS PLACE IS THE SHIT...NOT THE POOH!…read more All the people that work here are great, the prices are super cheap and they do an awesome job. I don't know how they do it but they always manage to remove every skid mark...EVERY SINGLE ONE! in all seriousness, this is a great local laundry and dry cleaning place and if you're anything like me...the less places to go, the better. i have a bad habit of dropping off dry cleaning and then not picking it up...but since my laundry is there as well...i go. especially since people in boston frown up leaving the house without clothes on. it's sort of like breathing without a tic tac, you can...but i wouldn't recommend it. 144 is the reason i will never do laundry again.

This is my "go to" laudramat when i'm visiting my daughter in Brookline. It's a nice walk from her…read moreplace. It's clean, has some large speed machines (20 minute cycles) and takes ATM cards for wash. Dryer is quarters only but there is an ATM there & cvs across the street. Pizza slice next door is decent in between loads. And decent hours

Nice and clean facilities. Good machines. Prices are reasonable. Much better than some I have…read moreused. I would recommend this laundromat to anyone that lives I the area.

The lady is always very pleasant to me when I go in weekly to do my laundry. The machines are…read morealways clean, and the dryers are always hot. Clean environment. Would recommend self-service, but can not attest to any other services offered. They have a high wash, dry, and fold service, which is $1.25 per pound. The large washers are $9.00, and the dryers are .25 per five minutes.

Really good and helpful. Not perfect but good value for the money and I would use them anytime.read more

I took my uniform here and when I came to pick it up, they said it was picked up 2hours ago and…read moredidn't know who they gave it too or anything. I had to repeatedly ask questions and see what I can do about it because the worker was basically just trying to leave it at that. Thankfully the person came back the next day realizing it wasn't theirs and I was able to get my uniform back but that was no thanks to the workers. I truly believe if the customer never came back I would have never got my uniform since they couldn't even tell me who they gave it to.

Very satisfying the machines really cleans your clothes great always someone available to help you…read moreand it's always very clean overall parking right at door a few eating spots are steps away just a great laundry day at dependable on DOT AVE