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Wardwell Properties

4.0 (4 reviews)
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Updated 2 months ago

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Services - Wardwell Properties

Property management

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9 months ago

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7 months ago

Excellent service- love the responsiveness. All landlords should be this awesome. I would definitely recommend using Elle.

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4 years ago

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4 years ago

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Ask the Community - Wardwell Properties

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Dallas Luxury Realty

Dallas Luxury Realty

(91 reviews)

This is the best property management company in Dallas. They are trustworthy in every aspect of…read moreproperty management and as a Realtor, I would recommend them to any client who leases sf homes, condos etc.

Let me preface this with saying I am not one to leave a negative review for anything…read more Sam Woods , operator at the Dallas Luxury Realty Proprety Management Group is worth reviewing. Sam has a couple of hardworking , knowledgeable members of his team which I infer is the reason they currently have a high rating. However, Sam is far from this. During our stay at one of his groups property's , Sam attempted to bully, intimidated and belittle us. Never in my life have I worked with someone who showed the lack of respect that Mr. Woods displayed. Upon move in the home was infested with Bugs, broken appliances , poor carpet quality and old paint. After months of deliberation and weeks to fix the issue we finally were able to recoup some of the costs that were associated with their lack of property management. Upon move out Sam gave us a laundry list of charges that were not associated with our occupancy and attempted to bully us into paying them out of our security deposit. Sam is not someone I would recommend to anyone and I am hopeful that just one person is able to read this and make a decision to hire his company/ not stay at one of his proprieties. Updating review to respond to Sams comment: I agree that reviews are important , both good and bad. I hope you are able to take this review and improve your services. There are multiple inconsistencies in your response to my review. We indeed did begin our lease in mid August 2022 but did not move into the property until the end of August. Upon move in all carpeted areas were covered in fleas. I have attached a picture to make sure that we are both able to show proof to let the public decide. This was reported multiple times and was not taken care of for about a month. Regarding the appliances. Please check the dates, upon move in there was neither a functioning dishwasher nor refrigerator. The dishwasher was promptly fixed however the refrigerator was not replaced for approx 30 days. Please check dates again, Sam. Regarding the carpet, the carpet was in below average condition upon move in and was very similar upon move out. At no point did a pet enter the home as we do not have one and have an allergy to pets. I maintain that Sam was dismissive and threatening in the process of receiving our security deposit. Sometimes the truth hurts but public forums like yelp give renters the ability to share their experiences.

OmniKey Realty

OmniKey Realty

(168 reviews)

I would like to take a moment to recognize Max, the contractor who was recently sent to address…read morerepair issues at the home I am leasing from Omni Key Realty. Max was professional, respectful, and thorough. He took the time to carefully observe and troubleshoot the problems rather than rushing through the visit. His experience in his trade is evident. He methodically assessed the issues and worked to ensure repairs were completed to the best of his ability. I understand that some maintenance issues can result from normal wear and breakdowns. Having worked in property management myself for many years, I know firsthand how critical it is to have dependable and skilled contractors when overseeing other people's investments. Max represents the level of professionalism I always looked for when I was managing properties. He was courteous, kind, communicative, and conscientious -- and he cleaned up after completing his work, which speaks volumes about his standards. It is difficult to find reliable, detail-oriented professionals in this field, and I sincerely hope Omni Key continues to retain him. Good contractors are hard to come by. Thank you, Max, for the effort you put into your work and for taking the time to address the issues properly. Your professionalism made a difference. While my broader experience has been challenging and the delay in sending someone caused significant concern, I want to ensure that individual excellence is acknowledged when it is earned. I would also like to add to all tenants. Do your best to take care of the place you call home. Ms.Martin- New tenant

INVESTORS: Stay far away from OmniKey & do your own research. I found them through RealWealth &…read moreignored early red flags which was a big mistake. It's hard to imagine any competent investor would do business with Omnikey. Communication was incredibly fragmented & lagged from the agent until starting the loan app, in which we were bombarded by Omnikey/Lennar to submit the app. Pro formas were all inflated/ inaccurate, requests for updated information was ignored entirely. I explicitly backed out of the loan process & OmniKey/Lennar proceeded to RUN TWO UNAUTHORIZED HARD CREDIT CHECKS & have since ignored all attempts to contact them. Very sketchy all around & Omnikey property management is horrendous, which is the biggest pain point for investors as it is. Horrible experience is an understatement.

Wardwell Properties - propertymgmt - Updated July 2026

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