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Protea Real Estate

3.0 (2 reviews)
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Property management

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Dallas Luxury Realty

Dallas Luxury Realty

(91 reviews)

This is the best property management company in Dallas. They are trustworthy in every aspect of…read moreproperty management and as a Realtor, I would recommend them to any client who leases sf homes, condos etc.

Let me preface this with saying I am not one to leave a negative review for anything…read more Sam Woods , operator at the Dallas Luxury Realty Proprety Management Group is worth reviewing. Sam has a couple of hardworking , knowledgeable members of his team which I infer is the reason they currently have a high rating. However, Sam is far from this. During our stay at one of his groups property's , Sam attempted to bully, intimidated and belittle us. Never in my life have I worked with someone who showed the lack of respect that Mr. Woods displayed. Upon move in the home was infested with Bugs, broken appliances , poor carpet quality and old paint. After months of deliberation and weeks to fix the issue we finally were able to recoup some of the costs that were associated with their lack of property management. Upon move out Sam gave us a laundry list of charges that were not associated with our occupancy and attempted to bully us into paying them out of our security deposit. Sam is not someone I would recommend to anyone and I am hopeful that just one person is able to read this and make a decision to hire his company/ not stay at one of his proprieties. Updating review to respond to Sams comment: I agree that reviews are important , both good and bad. I hope you are able to take this review and improve your services. There are multiple inconsistencies in your response to my review. We indeed did begin our lease in mid August 2022 but did not move into the property until the end of August. Upon move in all carpeted areas were covered in fleas. I have attached a picture to make sure that we are both able to show proof to let the public decide. This was reported multiple times and was not taken care of for about a month. Regarding the appliances. Please check the dates, upon move in there was neither a functioning dishwasher nor refrigerator. The dishwasher was promptly fixed however the refrigerator was not replaced for approx 30 days. Please check dates again, Sam. Regarding the carpet, the carpet was in below average condition upon move in and was very similar upon move out. At no point did a pet enter the home as we do not have one and have an allergy to pets. I maintain that Sam was dismissive and threatening in the process of receiving our security deposit. Sometimes the truth hurts but public forums like yelp give renters the ability to share their experiences.

Property Frameworks - Mold fungus growing under kids restroom

Property Frameworks

(208 reviews)

WHY DIDNT I READ ALL THE REVIEWS BEFORE I CHOSE THESE LOAN SHARKS!!! Heres on small sample of what…read moreyour in for. So, I just saw my bank denied my ach payment because I was 32 bucks short yesterday. My bad, I'd like to pay it now.. Sorry, you cant. What? You have to wait until the ach gets officially returned on our end before you can repay it? Soon as it does I'll call you or send a message thru the portal. Soon as it does I can pay and it's all good right? Yes. Cool, and thanks for calling me soon as it does. 4 days later I get a message I can pay but it says I cant do it online so I call and ask. Yeah, its company policy if a payment doesn't goes thru you gotta pay with a cashier check in person. Man. I TRIED TO 4 DAYS AGO!! Now I have to take off work and drive back up there before you close? WTF!! Just dont be late or itll be another 75 bucks added. Another? Tell me I'm not about to pay 300 extra bucks because you told to wait 4 days. Yes sir, that's on top of the 95 for the return payment? Returned payment? YOU NEVER TOOK IT IN THE FIRST PLACE!! HELLO? HELLO? If you didnt read all these reviews I'm sorry, if you did and still rented with them you deserve it but either way your screwd at PROPERTY F*^#$WORKS "get ready to be"

I would never have Property Frameworks manage my rental property. They let me view a property they…read moremanaged in north Fort Worth. Not only was the property not cleaned and ready for move-in like they said it was, they allowed power to be shut off without prepping the $3000 refrigerator. There was mildew coming from the seams and the refrigerator was ruined. If I were the property owner, I would have been pretty angry and fired them, but I doubt these guys ever told the property owner the truth.

Protea Real Estate - propertymgmt - Updated May 2026

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