Starting my review here for invitation homes, so far it has been a 5-star experience. From the very…read morebeginning they have been amazing. I want to thank Racheal our leasing agent for being so helpful and communicative with our application process. We were having a hard time figuring out some details with the application process, and Racheal was the only one amongst all the homes we applied for that was compassionate enough to give us the steps needed to get everything done. So thank you Racheal, you deserve all the kudos! Secondly, I just finished my walkthrough inspection with Larry, and he really went above and beyond to notate every little thing that wasn't up to his standards. I appreciate him taking the time to make sure that we were covered on the condition on the home. I also appreciate him taking the time after our orientation to go through and make some quick repairs. Very happy with the move in process so far. Can't wait to see how the remainder of our lease goes!

Unrepentant corporate greed. They are still using the exact playbook the FTC just fined them $48…read moremillion for. Do not rent from Invitation Homes. If you do, expect them to completely hollow out your security deposit when you move out, regardless of how pristine you leave the property or what your contract explicitly says. They are running a calculated corporate scheme designed to systematically steal tenant trust funds, relying on the fact that most people won't have the time or resources to fight back. Here is exactly what they will do to you: 1. They charge for pre-existing conditions and normal wear-and-tear. They hit me with over $1,000 in routine "make-ready" turnover charges (painting, basic cleaning). Fortunately, I have a time-stamped pre-move-in video explicitly proving every single minor cosmetic blemish was there before I ever set foot in the house. They are literally trying to make departing tenants fund their property upgrades. 2. They invent absurd "junk fees." They actually charged a $28.75 "Trash Fee" to throw away a single empty cardboard roll and a package of backup HVAC filters left behind as a courtesy. That scales out to an automated corporate labor rate of over $850 an hour. 3. They execute illegal contract clawbacks. They illegally converted $1,000 straight out of my security deposit trust account to retroactively snatch back an advertised move-in marketing concession--directly violating the explicit terms of their own Lease Agreement and Buy-Out Addendum, which strictly prohibit using deposit funds for lease buy-out charges. The Customer Service "Insulation Playbook": When I presented them with proof disputing these fraudulent charges, they completely stonewalled me. They deliberately ignored my communications for nearly three months, holding my funds hostage. When I attempted a final call to resolve it, they kept me trapped on a two-hour phone hold, only answering minutes after the local office had closed for the day to ensure I couldn't speak with any local management. This systematic stalling is an intentional strategy to wear tenants down until they simply give up. The absolute worst part? They generated this fraudulent ledger in March 2026, the exact same month the federal government distributed $47.2 million in refund checks to 444,131 of their previous nationwide victims. They learned absolutely nothing from the Federal Trade Commission's historic enforcement action. They view multi-million dollar federal judgments as a minor cost of doing business, and they are actively deploying the exact same fraudulent schemes against new families today. Save yourself the financial nightmare and the administrative stress. Rent from literally anyone else.

Joshi Joseph at Ashoka Lion is an excellent rental manager. He has managed our rental property for…read moreseveral years. He is proactive in dealing with property issues and has a balanced approach in representing renter concerns and issues. When we decided to sell the rental property he was very helpful in coordinating property showings. We highly recommend Joshi and Ashoka Lion

Spoke to Joshi and his knowledge and customer service in property management is high level. Would…read morerecommend speaking with him for all your rental needs.

This is the best property management company in Dallas. They are trustworthy in every aspect of…read moreproperty management and as a Realtor, I would recommend them to any client who leases sf homes, condos etc.

Let me preface this with saying I am not one to leave a negative review for anything…read more Sam Woods , operator at the Dallas Luxury Realty Proprety Management Group is worth reviewing. Sam has a couple of hardworking , knowledgeable members of his team which I infer is the reason they currently have a high rating. However, Sam is far from this. During our stay at one of his groups property's , Sam attempted to bully, intimidated and belittle us. Never in my life have I worked with someone who showed the lack of respect that Mr. Woods displayed. Upon move in the home was infested with Bugs, broken appliances , poor carpet quality and old paint. After months of deliberation and weeks to fix the issue we finally were able to recoup some of the costs that were associated with their lack of property management. Upon move out Sam gave us a laundry list of charges that were not associated with our occupancy and attempted to bully us into paying them out of our security deposit. Sam is not someone I would recommend to anyone and I am hopeful that just one person is able to read this and make a decision to hire his company/ not stay at one of his proprieties. Updating review to respond to Sams comment: I agree that reviews are important , both good and bad. I hope you are able to take this review and improve your services. There are multiple inconsistencies in your response to my review. We indeed did begin our lease in mid August 2022 but did not move into the property until the end of August. Upon move in all carpeted areas were covered in fleas. I have attached a picture to make sure that we are both able to show proof to let the public decide. This was reported multiple times and was not taken care of for about a month. Regarding the appliances. Please check the dates, upon move in there was neither a functioning dishwasher nor refrigerator. The dishwasher was promptly fixed however the refrigerator was not replaced for approx 30 days. Please check dates again, Sam. Regarding the carpet, the carpet was in below average condition upon move in and was very similar upon move out. At no point did a pet enter the home as we do not have one and have an allergy to pets. I maintain that Sam was dismissive and threatening in the process of receiving our security deposit. Sometimes the truth hurts but public forums like yelp give renters the ability to share their experiences.

Purchasing an investment property through Marshall Reddick was the best decision I ever made. Not…read moreonly was the buying process really smooth (their website is awesome) but having them manage my property has made it super easy to be a landlord. Glenn Weaver is a great manager, and Monique Jelley is a very proactive maintenance manager. Things like lease renewals and annual inspections are handled ahead of time without me having to ask, and maintenance requests are conveniently done in the online portal. I would absolutely recommend the MR Dallas team for purchasing and managing your property.

Took on property just about one year ago, the 1st tenant stopped paying rent after 2nd month. Had…read moreto pay for eviction that took till Nov 2005. Had no rent for all that time, plus could not find a new tenant without lower rent from $6000 to $4900. We did not approve these terms but Reddick put them into a year lease anyway. Told the management agreement allowed them to make that decision? The staff turn around has been on going, every 3-4 months there is a new person in charge. I would strongly suggest anyone to stay away from this company.

Our homeowner's association switched to Action Management a little more than a year ago. Their…read moredeep dive into our building's systems, staffing, procedures, and physical appearance has been impressive. I am on the board of directors, and while it was a difficult decision to make a management change, we chose a great partner. We have been going through maintenance issues as an association, and have a major project on the horizon and their guidance, expertise, and professionalism has been a welcome addition to better managing our collective home. I can only speak in my capacity as a homeowner, but I am quite satisfied with the changes.

From the owner: Action manages over 300 homeowner community associations throughout the Western United States. More…read morethan 50,000 total units under management.

Moved in back in August. The house was a clean and nice before moving in…read more They have been very responsive on any of my request that I've had.

From the owner: Steadfast Property Management is the affordable solution to managing real estate in North Texas…read more Family owned and operated with 35+ years of real estate expertise. We are 100% focused on quality residential and commercial property management to better serve our customers and clients. We specialize in rental industry-leading management services priced to fit any budget. We do the work for you! Give us a call and see why so many people are trusting us with their assets.

If you like cockroaches they are everywhere at Walnut Square. This is by far the most disgusting…read moreplace I've ever encountered in all my life. The management is rude and will not fix anything. They closet doors are pathetic and come off their tracks continuously. We had water leaks. The drains in the bathtubs won't drain properly, the shower door came apart and landed on my wife. Oh and they sent someone over to paint the door one morning and walked right into our place unannounced while my wife was walking through the house in her underwear. They said they emailed us about them coming over but we received no email. When you clean your dishes in the dish washer you will have cockroaches all over them. It really is disgusting and makes you want to puke. If I could give this pace 0 stars I would do it. Renters beware!

Our experience couldn't be any more different than the reviewer before me…read more Couldn't be happier with Jean and Jessie at the front office. They were actually really friendly and even more so professional. Excited to be moving in. Jean took us around the comlex and showed us everything. Great looking complex, awesome interior. I don't see how you could try and tarnish a reputation based upon your credit.

I recently signed up with Key Renter to list my property for leasing and management. David was…read morevery helpful from Day 1 in scheduling a time to discuss the entire process thoroughly. The home was listed and leased in less than a week. David goes above and beyond to make the process easy and effortless from the homeowner's standpoint. The service has been professional and top notch. I would recommend the company without hesitation.

From the owner: As a successful property management company, Keyrenter North Dallas has been recognized by the…read moreBetter Business Bureau and many more prestigious business organizations. Cumulatively, we have hundreds of properties under our management, and we are always ready to take on new projects and clients.If you're tired of overseeing your properties and are ready to find a solution that works well for everyone involved, trust the property management team at Keyrenter North Dallas!

Tried calling a few times within Busniess hours No answer…read more left voice messages and no reply! If Busniess is closed or maybe Phone number is wrong.

From the owner: Airbnb Property Management for the Dallas arearead more

My family's condo in Los Angeles has been property managed by Comuneo for over 6 years, since they…read morewere Rubin Properties. They are absolutely the reason why building issues and emergencies have been handled so fast and professionally. I've seen the professional way that Heather and her property managers handle things in our HOA meetings. They are far more diplomatic than I could be! At the end of last year we decided to buy investment property in Texas. We were beyond thrilled to see that our trusted property management company from CA is also in the Richardson area. Knowing they have our backs in both states is such a load off our minds.

The service provided by this company is really great. My interactions have always been pleasant…read moreand helpful. I appreciate dealing with people who have a good work ethic and are able to work efficiently. My family has property whose HOA uses this company and they have been great. Friendly, personable and knowledgeable and willing to go out of their way to make sure people are comfortable with the choices made.