Joshi Joseph at Ashoka Lion is an excellent rental manager. He has managed our rental property for…read moreseveral years. He is proactive in dealing with property issues and has a balanced approach in representing renter concerns and issues. When we decided to sell the rental property he was very helpful in coordinating property showings. We highly recommend Joshi and Ashoka Lion

Spoke to Joshi and his knowledge and customer service in property management is high level. Would…read morerecommend speaking with him for all your rental needs.

Neighbors are nice but HOA / maintenance is unresponsive. I appreciate a response, even if it's noread more

I've lived at Parkwood Creek Condos since 2007, it is a great place to live. There are many good…read morerestaurants within walking distance and it has easy access to 75 and 635.

For years I owned properties in the Willow Falls area and the properties fell within the boundaries…read moregoverned by the Willow Falls Homeowners Association. It used to be called the Brookgreen Homeowners Association. One of the things that made me comfortable owning property in this area was that homeowners association was fairly active in maintaining the quality and aesthetics of the neighborhood. This group did a much better job than the associations in the nearby neighborhoods, increasing both the safety and appeal of this neighborhood. I have since sold the properties but must commend these folks for being really good at managing and navigating the politics of the neighborhood and the city and looking out for the neighborhood.

This the worst company on the planet I have fighting with them for years as they keep sending…read moredemand letters for property i don't own, never lived on. I have called them sent proof that its not my property and they wont fix it. Every time I call they say i have to put a ticket in and they will get back to me I have sent them certified mail with proof from parker county that I dont own the property and still they havnt fixed. This company is aweful.

This is criminal. I live in La Villita Townhomes in Las Colinas, Texas…read more A few years ago, there was a pouring leak in my roof. The HOA supposedly got it fixed. In July 2025, I found out while replacing the floor that there was mold in my house. So I engaged the remediator. When the drywall on the 2nd storey ceiling was pulled, the supposed "repair" was revealed. The contractors had placed a plastic sheet over the hole in the roof sheathing, instead of replacing it, and placed the tiles on top. This resulted in the rainwater slowly running down inside the wall, absorbing into the insulation and the drywall, destroying the wood and causing mold. Additionally, a decorative structure outside a window has a serious fault that causes the water to seep below that window. That has also resulted in mold and wood rotting. It was reported to the HOA management, Principal Management Group of North Texas, a branch of Associa. A contractor was sent, who simply adjusted a gutter. No other repair was performed. The HOA management declared it a job well done and closed the request. I sent many emails stating that the repair is not done, but no response was provided. I repeatedly created new repair requests, but they were all closed without repairs. Now I have sent them a legal notice of demand to finish the repairs within 30 days, or HOA will be sued. All I got was that my concerns will be addressed. But no action thus far. It has been 5 weeks since I first opened the request. My home is destroyed. Due to the mold and remediation work, I had to place my family in an apartment. My daughter needs me for schoolwork that I cannot help her with. She cries, thinking that our house has been destroyed because HOA is not authorizing the required repairs. But do they care? My only option is to sue HOA for damages and repairs after thirty days of receiving the notice on 8/21/2025 at their North Richland Hills address. No updates are being provided. I am wondering who is the culprit, the Principal Management Group, or the HOA board of directors, for not approving the repairs, or both. But I will proceed with court action if repairs are not performed.

Ebony made finding the right place to live as simple and easy as possible. She works diligently and…read morewith an unrivaled level of professionalism. Most importantly, she has your best interest at heart!

From the owner: SmartPointe Real Estate is where buyers come to find the best deals on the market. We leverage…read more"Smart" technology to do the work in finding the best deals available as quickly as possible.

I share this review as a Board Member of an HOA who hired Veracity 8 years ago and our condo…read morecomplex continues to do business with them. The short version: Veracity is FANTASTIC and I 100% recommend doing business with them if you're seeking skilled, experienced, effective and efficient HOA management. I served on the Board for 4 years and was continually impressed with the communication, organization, record keeping, vendor selection / management, professionalism and expertise of Veracity at a very reasonable cost. The long version: The communication speed and detail from Veracity is excellent and far surpasses that of any other company our complex has used in the 13 years I've owned in our complex. Emails from the Board and residents are responded to promptly and in great detail. Veracity's follow up and record keeping are bar none. Any time a member or resident complained that their repair requests were being ignored or complained of response time from Veracity, our manager provided compiled notes (sometimes dating back years) with time stamped detail about each phone call or email on the topic. Every single time, without exception, the member was incorrectly remembering or misrepresenting the situation/events. Sometimes Veracity has to give answers that members don't like to hear (the issue is the responsibility of the owner, or that request was denied by the Board, or the request isn't legally allowed per Dallas law, or that structure is managed by Atmos/AT&T, etc), but it doesn't mean Veracity isn't doing their job. Veracity came to the table with multiple vendors in every segment of maintenance. They understood that our unique roof and exterior materials would require specialized maintenance experts, and they already had multiple vendors to reach out to, all appropriately licensed and insured. Any issue we have encountered, Veracity comes ready with 3+ bids / scope of work to review and evaluate. This is something that was promised to us by many management companies, they never delivered. Veracity is the only company we've worked with that does this as standard practice, is ready to go, and does so eagerly. Veracity has done this for a long time and they have an abundance of expertise, always ready with answers and solutions to problems that feel insurmountable and overwhelming as a Board member. Veracity is exceptional at thinking out of the box. They've found creative ways to get our complex money by allowing advertising, they've asked adjacent complexes to help fund shared fences even though the structures were technically on our property line (doesn't hurt to ask!), they've found thoughtful ways to lower our insurance costs without significantly lowering coverage or increasing liability, etc. Veracity is also incredibly diligent. This is one of the main factors I believe sets Veracity apart from others. They can and will tackle the hard things. They know, and will warn you, the payoff may not be immediate, but if it is worth fighting they will fight it to the end. Veracity has been in this business a very long time. They know where to anticipate problems, how to prevent problems, and the experience to know the best way to tackle issues. They are truly stellar, in my opinion and experience. I shudder to think what the financial and structural situation would be for our complex if we had not found and hired Veracity. Veracity's extensive expertise, fairness and determination are incredibly impressive and more importantly, consistent. As a (former) Board member, I can't imagine doing business with anyone else. As a resident and owner, I know my condo and its future are in capable hands. I no longer worry about the long term structural and financial security of my home and investment. If you are a Board Member frustrated by your Management Company, look no further than Veracity! 10/10 recommend

Absolutely the worst management company in America. They couldn't care less about the properties…read moreor the people they manage. There was even a big article in the Dallas Morning News about how bad this company is. They hire shoddy companies to make repairs and leave communities so the out water and sewage frequently. They continue to hire horrible companies like TCS plumbing to create problems so they can show up after hours and charge more for work. I highly recommend people finding a different management company

**DISCLAIMER. This review is not about the Homeowners Association itself, but rather, one of it's…read moremembers... who rents two condos located within this Complex, and was a former President of said HO Association*** Landlord, Barbara Williams, owns two or three units in the Waterfall Crossing Condo Complex. The unit I lived in was Unit 863C. The lease is executed under false pretenses and then the landlord completely harrasses the tennant(s) until they are either told to move out or move out on their own. If you noticed from my review of The Falls At HighPoint Apartments, I keep very detailed accounts of things that happen. Unfortunately, I do not have that list with me at work... so I will update this when I get home. I just wanted to make sure I found the business and started the review.

The HOA works very hard to meet all the needs of the Residents. However there is much work that…read moreneed to be done to the property due to they were built in 1980 and previous Board members made bad decisions on spending money (like $400.00 Board member only dinners??). Oh well past history. Nice place live, neighbors are great. With the new Board things are getting done!!YEAH!

Our homeowner's association switched to Action Management a little more than a year ago. Their…read moredeep dive into our building's systems, staffing, procedures, and physical appearance has been impressive. I am on the board of directors, and while it was a difficult decision to make a management change, we chose a great partner. We have been going through maintenance issues as an association, and have a major project on the horizon and their guidance, expertise, and professionalism has been a welcome addition to better managing our collective home. I can only speak in my capacity as a homeowner, but I am quite satisfied with the changes.

From the owner: Action manages over 300 homeowner community associations throughout the Western United States. More…read morethan 50,000 total units under management.

I live in a Pennsylvania condo townhouse managed, or more accurately mismanaged, by Associa…read more My most recent gripe is that not only can residents (me) incur unjust charges and late fees, nothing is done to correct this. I have spoken to and emailed a few employees both locally and in Texas. I simply get a lame "Oh Well." We cannot fix this. WHAT!!!! This is nothing short of unscrupulous. Communicating with their customer service is infuriating. The customer service employees can be anywhere on the globe. Some of them are not easy to understand. The website they use (TownSq) can be very difficult to use. When a request is placed through TownSq, the resident receives notice that the request is closed before anything has been done to remedy the situation. I'm hoping that one day our board will replace them with an ethical, competent company.

STAY AWAY FROM ASSOCIA! They allowed the Phase 2, board president Carmine Bordonaro and Meredith…read moreLoredo, the previous property manager, to jerk me around for days after I reported a dangerous electrical situation which putv6 Condos in danger of going up in flames, in my community, Waters Edge Condos in Middletown NY. I finally got the building inspector to come out and issue a violation and a demand to fix the situation within 30 days. Dangerous company, dangerous board, dangerous community.

Be careful with other reviews of AH4R. Our lease signing…read moreexperience was smooth. They said we are responsible for all minor repairs under $100. Totally cool. Blinds, light bulbs, toilet seats, and yard work. The house had outdated everything and there were very visible patches on the walls and it was spot painted. It was also not cleaned professionally before we moved in and there were some leftover belongings from the previous tenant. Maintenance was hit and miss. They were all nice but we had a lot of repeat issues from shoddy work. They raised the rent beyond what we felt the house was worth in its current condition so we cut out, but the proposed rates are comparable in the area so we can't complain. It is what it is. Our PMs were generally good to us but there is high turnover so I lost count how many we went through. Our biggest complaint is their partnership with Conservice. The worst part of our entire experience was dealing with these horrible people. Also, it does suck that we can relinquish full possession of the property two weeks before our contract is up and they can charge us rent for those two weeks. I did learn in all of this that the bad reviews are either from residents who did serious damage but won't take responsibility, or good honest people who got super unlucky with a bad maintenance tech at move-out. We got extremely lucky and had a decent human being do our move-out inspection, but we left the house in pretty immaculate condition and did zero damage and did a lot of our own maintenance. I showed up to the inspection, asked and answered questions, and had followed all of the guidance from our PM i got months before we bailed. I would say, it's a dice throw to rent from AH4R. If you're going to- play by the rules, be decent, WEAR OUT YOUR PM WITH QUESTIONS, don't damage the property and pay for it if you do. And show up to your inspection. This won't guarantee anything but it will certainly help tip the scale in your favor.

Curb unappeal at its finest. I don't know why anyone would choose to rent from this company. Based…read moreon the exterior of their properties, it appears they put very little effort into maintaining them. One vacant home had piles of construction debris stacked along the side of the house, grass nearly three feet tall, and weeds growing everywhere. They hadn't even removed the leftover items previous tenants had abandoned on the front porch. If this is the impression they choose to make while actively trying to attract new tenants, it doesn't inspire much confidence in how the properties are maintained after someone moves in. The neglected appearance suggests a lack of attention to the property, especially considering the rental rates being charged.