Cancel

    Open app

    Search

    Invitation Homes

    2.2 (165 reviews)
    Closed 8:30 am - 5:00 pm

    Get a quote

    You can now request a consultation from this business directly from Yelp

    Services - Invitation Homes

    Property management

    Invitation Homes Photos

    Recommended Reviews - Invitation Homes

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Backup of water and debris into one of the bathtubs.
    Laura G.

    My toilets wouldn't completely flush and water was backing into the tubs. I placed a maintenance request and it was assigned immediately to Clear Plumbing. Anna called me to schedule a tech to come assess the issue. Anthony and Jose arrived early and made it possible to use both the toilets and showers until the next day when the real work would begin. The cast iron pipe needed to be replaced. All of it. Bright and early the next day (a Sunday!!!) a five man crew showed up, ready to work, led by Leo. They stayed almost 12 hours and dug, with gorgeous precision, trenches and a tunnel through my backyard. They placed and connected new pvc pipe and made sure it was water-tight before they left that night. The next morning, three men returned to put all the soil back in place. I returned home from work that evening to an immaculate backyard and spotless patio. I can't imagine what this cost but I'm very thankful it was done, and so quickly. It was worth every penny, I assure you. This is an old house and has (or had) old pipes. I'm very grateful to Invitation Homes and Clear Plumbing. Thank you so much!!

    Everything is fine until a repair is needed. They just keep sending subcontrators out to assess the repair then deny the subcontractors quote. You'll wait a week and then they'll send another company out to do the same thing. When you try to call the local office it will just keep routing to the call center that all go off the same script. "Oh, I'm sorry sir. I will escalate this on our end and you should be getting a call back soon to schedule a technician to come out to make repair". Next tech comes out and say "I'm not authorized to make the repair, I havecto send in my quote and wait for approval." Zero stars if i could.

    Attic trash
    Nick D.

    A month later, only one issue was resolved; however, we added a new one when the microwave shorted out and tripped several breakers. The replacement mic over a month away? Seriously Invitation Homes? Someone closed the calls making it appear that they were complete in the system. In reality, no one addressed the issues for over a YEAR! Same stuff different month. Local office - No assistance Regional Manager - No Assistance Director - Lots of talk and emails but no assistance. Avoid this company.

    Rotten carpets since 7/8/2024

    See all

    1 month ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    26 days ago

    Robert showed up on time, was very kind and completed our work order without any issue. Great experience!

    Business owner information

    Photo of Casey E.

    Casey E.

    Thank you for sharing your experience!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 3
    Thanks 2
    Love this 3
    Oh no 0

    1 year ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 2

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    1 year ago

    Pain to deal with billing, they manage the utility bill make it difficult for you to know what you are actually paying for.

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of T D.
    0
    15
    1

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1
    Photo of M V.
    64
    26
    5

    3 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Dan M.
    0
    48
    2

    4 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 3
    Thanks 2
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    We are super happy with the service we received today from Robert H the tech from Invitation Homes. He was very friendly and knowledgeable.

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    We can't thank you enough for your kind review!

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Business owner information

    Photo of Casey E.

    Casey E.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 5

    Ask the Community - Invitation Homes

    Review Highlights - Invitation Homes

    I am only giving 5 stars because the service tech, Tywon Young, that came out to fix a few issues with the house was very friendly and efficient.

    Mentioned in 6 reviews

    Read more highlights

    Dallas Luxury Realty

    Dallas Luxury Realty

    (91 reviews)

    This is the best property management company in Dallas. They are trustworthy in every aspect of…read moreproperty management and as a Realtor, I would recommend them to any client who leases sf homes, condos etc.

    Let me preface this with saying I am not one to leave a negative review for anything…read more Sam Woods , operator at the Dallas Luxury Realty Proprety Management Group is worth reviewing. Sam has a couple of hardworking , knowledgeable members of his team which I infer is the reason they currently have a high rating. However, Sam is far from this. During our stay at one of his groups property's , Sam attempted to bully, intimidated and belittle us. Never in my life have I worked with someone who showed the lack of respect that Mr. Woods displayed. Upon move in the home was infested with Bugs, broken appliances , poor carpet quality and old paint. After months of deliberation and weeks to fix the issue we finally were able to recoup some of the costs that were associated with their lack of property management. Upon move out Sam gave us a laundry list of charges that were not associated with our occupancy and attempted to bully us into paying them out of our security deposit. Sam is not someone I would recommend to anyone and I am hopeful that just one person is able to read this and make a decision to hire his company/ not stay at one of his proprieties. Updating review to respond to Sams comment: I agree that reviews are important , both good and bad. I hope you are able to take this review and improve your services. There are multiple inconsistencies in your response to my review. We indeed did begin our lease in mid August 2022 but did not move into the property until the end of August. Upon move in all carpeted areas were covered in fleas. I have attached a picture to make sure that we are both able to show proof to let the public decide. This was reported multiple times and was not taken care of for about a month. Regarding the appliances. Please check the dates, upon move in there was neither a functioning dishwasher nor refrigerator. The dishwasher was promptly fixed however the refrigerator was not replaced for approx 30 days. Please check dates again, Sam. Regarding the carpet, the carpet was in below average condition upon move in and was very similar upon move out. At no point did a pet enter the home as we do not have one and have an allergy to pets. I maintain that Sam was dismissive and threatening in the process of receiving our security deposit. Sometimes the truth hurts but public forums like yelp give renters the ability to share their experiences.

    Invitation Homes - propertymgmt - Updated May 2026

    Loading...
    Loading...
    Loading...