My husband and I had a horrible experience with the management team, specifically the individual that presented herself as the owner.
Upon our very first encounter with the owner of the Walnut Square Apt., we were threatened to be taken to court when we decided to not lease an apartment from her. Previously, we placed a deposit 30 days in advance since we were moving from another state to hold an apartment that would become available during the week of our arrival. We made a verbal agreement with the owner that we are only placing a hold until we can see the apartment in person. She accepted the terms, we filled out the leasing agreement form to save ourselves time if we do decide to rent it and paid her a deposit. Upon our arrival, we walked into the leasing office, and the staff informed us that the apartment won't be move-in ready for at least a day or two. However, they gave us permission to go inside and check it out. The apartment was not what we expected and my husband and I went for a quick drive to determine if it's the right place for us. When we came back into the leasing office, we inform the team that we have decided to forfeit our deposit and continue to look for another apartment complex. One of the women got up and said we can't do that. She stated that we have to pay first month's rent until the apartment is leased since we signed the lease, which was actually not in effect until three days later. We said that is not what we agreed to and we asked to speak with the manager of the place. This is when the woman finally stated that she was the owner. We told her that we will not pay rent since our lease isn't even in effect, and the apartment wasn't even move-in ready. She then proceeded to threaten us with legal language in hopes to scare us. We repeatedly told her that what she is saying is incorrect and that she misled us. As we were walking out of the office, she then proceeded to call me an inappropriate name. I would highly recommend that you stay away from this place as it's not worth being threatened by the owner of a place you wish to call home read more