Updating my review, unfortunately, This will probably be my last time here. They are getting…read morewayyyy too busy and not enough help. This is my second visit here trying to pick up my glasses. First time left after 30 minutes without being helped. This time I'm up to 10 minutes and still waiting.

Went in this year for my annual... purchased 2 pairs of glasses and also paid for a contact…read moreprescription. Had a new tech checking me out and he had no knowledge of my insurance and luckily I did, all he did was try to upsell me. After appt. I was called to pick up my glasses.. about 2 months after purchasing them one frame broke and the other one lost the nose pad. I went back in and wanted to get them fixed.. the African American woman was so rude to me.. said we can't fix them u have to buy new glasses.. 2 months old u have got to be kidding me. Obviously there's no back up for their products so I suggest u go elsewhere.. I won't be going back.

ONLINE: I loved looking at the frames BEFORE booking my Appointment ONLINE on their website!! I…read morecould preview them ON my face! So, I had chosen the 2 pairs I wanted before booking & going for my appointment. See, with most people who are nearsighted, trying to look for glasses IN the store is hard, because we want to see what we look like, but can't see without our prescription on... LOL Having the ability to see them at home on my large computer screen was Super Nice! Also being able to see the prices & organize them by price or COLOR (I wanted Purple!) was great too! --The Check-In Process was quick & the forms that needed to be filled out were thorough. (I also brought my last 2 exam sheets from previous doctor) --The Pre-Exam tests were quick & efficient - done by a lady who knew what she was doing. --My exam was Awesome, Dr. Vincent was very nice & knowledgeable! She was quick, but spent enough time to answer all my questions and do a great job examining my eyes. She was even great at calming me down when I covered my right eye only to find out that my left eye had gotten super worse to the point I couldn't read the Top line With my glasses!! --Purchasing my two glasses was a bit more expensive than I thought it would be, even with the buy-one-get-one offer. It sucks that most insurance policies do not cover Eyes or Teeth, but yet they are both part of the body... Hum... Oh, and just to say, I got TWO PAIRS for $100. LESS than getting ONE PAIR from my previous eye doctor!! So, yeah, I got better service & saved money too!! --Overall: I will be back when I need another exam & glasses!! Thank You!!! I can't wait to pick my glasses up next week... (I will update with photos when I get them!) --Pickup: 4 days later!! I love them... They fit great and oh my word, I can see! I mean a lot better...

Great service, got an exam my glasses fixed and new contacts!!! The place is busy but always…read morestaffed up and helpful! Even the optometrist was awesome!!!! Michelle was super on point & helpful, couldn't be more thankful!

Worst experience from the front desk down to the doctor!! They canceled my son appointment without…read morenotice and didn't care. Wouldnt do anything to help out even thought the receptionist said that they had a cancelation and I had the email confirming his appointment along with the phone call! Rude and disrespectful. Never again.

I called into this location for some assistance with my contact lenses prior to the Space Coast…read morehalf marathon. Julie was a GODSEND and so helpful both on the phone and in person, I highly recommend this location!

I felt like a VIP from the moment I walked in. This is a well oiled machine. I was taken care of…read moreby atleast 4or 5 people which made it all seamless. I cant wait to pick up my eyes on monday.

I have had excellent care for many years, at Brevard Vision on Babcock. Though they have had…read more challenges with the new phone system and appointment booking system, all transitional difficulties seem to have been resolved. My recent experience on April 11th was excellent. I have a chronic health condition which can affect eye health in a serious manner, and I was very concerned when I arrived. I have had very professional and specialized eye exams from Dr. Leon for many years who has now retired. I was subsequently served by Dr. Williams who was a very kind, detailed and brilliant physician. My new provider is Dr. Dimmick, who is very kind, experienced and professional. He "heard" all of my concerns , was an excellent listener, and offered very professional guidance and follow up. In the past , we have been served by Mike the optician who has a wealth of experience, and can fix any eyeglass issue. On this recent visit, I especially want to thank Rebecca the initial technician, and Derrick , optician, for their kind, detailed and very helpful expertise. Rebecca is thorough, and the visit was made so much easier by her care. Derrick is patient, and spent a great deal of time with my optical needs, and in assisting with possible new glasses. Overall, I highly recommend the medical care at this facility, and encourage patrons to be patient with tech issues that may arise. TPD

Cary and the doctor are nice and Cary is amazing! She truly cares about everyone that comes in. She…read moregets bogged down with people on the floor and then has to answer the phones and doesn't want to shortcut the person that's right in front of her. I've had nothing but great experiences here. They really know what they are doing and they have all the brands and selection you'd ever want.

Not sure why, but they wouldn't even return my phone call. I tried to setup an appointment based on…read morethe positive reviews on Yelp, but had to move on to another company. I left my phone number twice and clearly, but no returned calls. Unfortunate. Update: Company called and explained that they were having some AT&T issues with their phone system. However, Yelp does not allow me to remove the review (my own decision), so I am left with updating it to a neutral rating as my only recourse. The gentleman seemed professional and courteous on the phone. I guess it was just bad timing for my needs. Ultimately, I have no complaints with Optique Unique.

Super nice people working here . Lots of glasses to choose from . Thank goodness they also take my…read moreinsurance. Will definitely recommend to friends.

Small office, kind people. Doctor Justin is wonderful! Great selection of frames too.read more

I had a great experience here! The staff is the main reason I'll be coming back--they were…read moreextremely friendly and helpful the entire time. Everything was quick and easy, they had tons of glasses options to choose from, and it was very kid-friendly as well. I also love that they're open until 8pm on Tuesdays, which is super convenient. Highly recom

I had to leave after waiting 30 minutes past my appointment time. I came for an eye exam and…read moreneeded a form completed. I was told the doctor charges $15 extra to complete the form. I completed a 52 question text message questionnaire. Then was told they didn't receive it. I truly felt like they did not want to have me as a patient. They cater to children and it is readily apparent they do not want adults as patients. They are the most inconsiderate business I have encountered in a long time. If you are an adult, STAY AWAY!

What can I say? I will never go there again. There is an elderly doctor. Who can't control is…read morenurses at one point they hung up on me when I asked a simple question and forgot to send in the medication. It took two weeks, and it was the most unprofessional business I've ever been to , I could feel the pressure in the air and the stress level was very high. These are not happy people I could tell right away and they got so mad at me because they sent it to the wrong pharmacy actually had my primary write out the prescription because I couldn't wait. I d I would give the same number to if I was on an island and there was no one else I might let him look at me.

If I could give no stars I would. Front desk staff is polite but records staff is rude and…read moredisorganize. Did not explain record release process at all. Had to take a day off work because they don't follow their hours of operation either as they close early. Extremely unhelpful and untimely. God forbid you're a person who works and is sick be prepared to deal with this circus. Double check your insurance because my specialist visits were $200. I would go anywhere else if I could.

There is no way to talk to a person , must ALWAYS leave a message…read more They supposedly call you within 48 hours. Left multiple messages no return calls. Both of us have left messages multiple times. different phones, no return calls ... If you miss a call still, can only leave a message. They change appointments don't tell you. send you to one of the other places and don't tell you. Optometrist was good. Service and communication is a doomsday fail. Had enough will never go back. Too bad there's no way to tell someone there about it!!!

I signed in at the Melbourne office on Apollo. Signed in at 11:10am today to have eyeglasses that I…read morebought from Tres Vision adjusted/repaired. Waited 20 minutes for the person at the new glasses pick up/repair desk to call for me to be helped. Another woman came in and said she was there to pick up glasses and she was immediately helped. I got up and left and told your employee who rudely had me waiting apparently indefinitely to just cross my name off the sign in list when she got around to me. And I left. I will NEVER return.