This little optical shop is great. The service is unbelievable. I really appreciated the doctor's…read morehonesty. My eyesight has diminished tremendously but she was able to get me to 20/40 with new lenses. I was leaving on a trip to the southwest and they only had a week to get my glasses and sunglasses ready and they got it done with an hour to spare before I had to leave. They did a great job and I would go back again to but a new pair of frames. In my opinion, for two lenses, a new pair of frames for sunglasses, I thought the price was very fair.

My daughter and I have been clients of Cary for a few years. She offers excellent service and…read moreadvice in recommending the best frames for my fashion-conscious daughter. I'm not so picky, but Cary was able to offer me a solution to a problem I was having with my sunglasses. She custom-ordered some new lenses and problem solved!

Friendly and helpful! After call in a multitude of different glasses retail outlets nobody was…read morewilling to help me find pupillary distance. This is the one required number you need in order to place an order online. The owner talk with me on the phone for a little while, he explained why no one will give out PD. You let me know that he does have some of the same frames that I'm seeing all buy for the cheap prices. When I walked in you remember my name from the telephone conversation we had. You showed me a few frames and that's a bunch of questions about classes I've never even been asked before. He's very attentive about finding me the correct pair of glasses that work for my face frame and desires. Bottom line here is the service was very good exceeded expectations as in my adulthood I've learned to have less than zero faith and anything related to medical and doctors. How someone treats you is one of the most important things when you're shopping for something like prescription lenses and frames.

My husband and I had a Wonderful experience here Talisa the new owner is Absolutely Wonderful!…read moreShe is knowledgeable, Helpful and Friendly. Her experience in her field really shows. Pricing is very fair. She has Great stock to choose from or can help you order. Extremely Accommodating. I would 100 percent recommend Talisa for your Eyewear needs!

I am taking this time to thank the staff who works in this department. They're very professional…read moreand provide nothing less than the very best service to their customers. I was just there Mon. October 15, 2018. The glasses I purchased received scratches, causing the lens to be replaced. Eric and Matthew who were working this day, gave me nothing less than quality customer service! Marc and Debbie have also provided service that's second to none! I am so pleased with the customer service here that, I have purchased glasses not covered by my insurance, unfortunately. My first choice for glasses is Walmart! Especially, this one. Management, I encourage you to hire more people like these four excellent workers!! Thanks Eric, Matthew, Marc and Debbie for all that you do! See you next time! Sincerely, Al Williams

Review of American Best Eyeglass Store in Melbourne, FL…read more If you are looking for a top-notch eyeglass store in Melbourne, FL, I highly recommend American Best. My experience at this location was exceptional from start to finish. The staff was incredibly friendly, knowledgeable, and attentive. One thing that stood out was their commitment to customer service. It was Thanksgiving week and a few of the staff were on vacation. I was there to pick up my new pair of glasses. Lee helped fit my new glasses and took his time with my adjustment, although the store was busy. After being fitted with my new glasses I asked Lee if he could replace the pads on the glasses I had gotten there last year. No problem, after I told him they are not comfortable to wear. Not only did Lee replace the old pads with a new softer pad he also replaced the pads with my new glasses to the softer pad. American Best 4100 N Wickham Rd Suite 120 Melbourne, FL 32935 321-701-6072 American Best is the place to go. I will be returning for future visits and highly encourage others to check them out! Ask for Lee. Joe O.

I called in before I made an appt to make sure they accepted my insurance, they did. She offered to…read moremake it over the phone but I did so online so I could see my options based on my work schedule. Few min wait after check in for the first exam as well as the second exam (after) with the doctor. I tried on a few frames, he explained everything & I paid. The whole process took about an hour. (Not including the time I took to browse frames.) My glasses came back in less than the two weeks stated. I do wish they had more coach frame options. I wanted a 2nd pair to get the 40% off of those. I saw some brown ones online but they didn't have them in the store & I wanted to try them on before I committed. You only get 30 days to order the 2nd pair. The store was organized & clean. They had two or three ppl to consult/ complete your order. Pick up was just as smooth. He had me try them on to make sure they fit properly & didn't need adjusting. Quick & easy. Overall, a good experience.

My son's glasses broke on one of the arms. The break was in the arm material so it would have to…read morebe replaced instead of repaired. We had to temporarily glue it together so he could attend school that day before we went to Vision Maxx for replacement. Once we got to Vision Maxx we were told because we made the emergency repair that it was not covered under warranty. If we just brought it in broken, it would have been covered. UPDATE: I expressed my concern with the warranty policy with the store management and they were able to make it right. Very happy how this was resolved and would recommend VisionMaxx for your eyecare needs.

I see great! Thanks Dr Marcin for all your attention to detail as always. Love my glasses and James…read morefit them perfectly and helped me choose although there were plenty to pick from. The store looked bright, clean and well organized. I also love the Saturdays hours are available so I didn't have to miss work for the exam and pickup!

Warby Parker in Viera is a great place to get your glasses. I've been wearing WP glasses for…read morealmost 6 years now and have had consistent good results. Not all WP locations are created equal. Some are better/worse with respect to customer service, engagement, and support. WP in Viera hit a home-run in all three categories for me. Definitely recommend if you're in the area and need glasses.

It saddens me to see this place rated so low. I believe they are a great addition to the Avenues…read more For a couple years I was using their "Try Me On" feature in mobile app because we didn't have one close. Now I am able to pop in and try out any frames I want. The staff are always super helpful and nice. I'm always greeted/acknowledged when I first walk in, even when they are with another customer. The store is clean and well put together. Warby Parker is one of the few that offer an anti fatigue lens. A midpoint before bifocals/progressives which are much harder to get used to. The anti fatigue lens has become a game changer for me. Being on the computer all day long I know longer get headaches and feel myself squinting so much less. As for pricing.... I was able to get 2 pairs (with the 2 pair discount) for the same price without insurance than if I were going to a place through my insurance. For reference, quoted $200 at Pearl ($850 with $640 insurance discount). $213 total at Warby with the anti fatigue (adds $100) and the thinner lenses (adds $40).

I'm most certainly do recommend this place…read more I originally came in looking for a pair of subscription Ray-Ban's because why not. When it comes to wanting better vision and cool sunglasses, I believe in having the best of both worlds Well, the customer service I received was so great and the prices were so reasonable. I took advantage of the special bogo 1/2 off. Jai went above and beyond with her patience, personability knowledge, and willingness to go the extra mile. I found and tried on different pairs based on styles and preferences and at no point felt like I was being up sold any pair or rushed out the door. Small details like that matter because the last thing you want is there any kind of pressure to buy corrective vision lenses you don't absolutely love or won't improve your quality of life I was great. It instantly helped quickly and the place was well lit and clean. What else could you ask for? 10 out of 10 will come back for a future business

Needs to be investigated by Medicare fraud. I went in to get a simple procedure and ended up…read moregetting laser treatment on my eyes. I had no problem with my vision before I went in now everything is blurred. Not good. Taking advantage of seniors. Just saying. Dr Tres gave NO explanation why this needed to be done. Told me it was an emergency. Look at all the senior laser treatments

My family will not be back. Dr Stevens is very nice but beyond that the office is very mismanaged…read more I gave my credit card number over the phone to order my son's contact lenses amounting to over $700. Apparently my card was never charged, but they shipped the contacts and I got a letter at the end of the year stating that they didn't receive payment and that I was delinquent - never received a letter before this and that was over six months ago. They claimed to have called my phone, but I don't have record of a message from them. You would think they would have mailed a bill sooner. Someone took down my credit card number so is my card information just lying around the office? I have been trying to get in touch with someone for weeks left messages. No one has called back no answer on the billing line and a left a message in the office no call back. Finally today I got an answer and I gave my credit card number again so hopefully they have their money now but that will be the last dollar they get from our family. I missed out on the $200 rebate due to never getting the receipt.