I have been going to Dr. Ray for YEARS. So has my special needs daughter. He is always so kind and…read moretakes his time. His staff is wonderful and always willing to help. I would not go anywhere else. Hope he doesn't retire anytime soon.

Best Optometrist!! Knowledgeable, easygoing, friendly, expert are a few words to describe "Ray"…read more(that is how he introduces himself, "Hi, I'm Ray")! We picked this little out-of-the-way office out the hundred around our area due to his many positive reviews. Now I see what they're talking about. You're not just another number here - he treats you like you are his only client and does not rush you. I bent my glasses and he came out and he expertly fixed them right away. I was also sent off with some complimentary cleaning clothes and glass cases!! You want to be treated like a family member by someone with integrity? Go see Dr. Ray Hermida!!

I felt like a VIP from the moment I walked in. This is a well oiled machine. I was taken care of…read moreby atleast 4or 5 people which made it all seamless. I cant wait to pick up my eyes on monday.

I have had excellent care for many years, at Brevard Vision on Babcock. Though they have had…read more challenges with the new phone system and appointment booking system, all transitional difficulties seem to have been resolved. My recent experience on April 11th was excellent. I have a chronic health condition which can affect eye health in a serious manner, and I was very concerned when I arrived. I have had very professional and specialized eye exams from Dr. Leon for many years who has now retired. I was subsequently served by Dr. Williams who was a very kind, detailed and brilliant physician. My new provider is Dr. Dimmick, who is very kind, experienced and professional. He "heard" all of my concerns , was an excellent listener, and offered very professional guidance and follow up. In the past , we have been served by Mike the optician who has a wealth of experience, and can fix any eyeglass issue. On this recent visit, I especially want to thank Rebecca the initial technician, and Derrick , optician, for their kind, detailed and very helpful expertise. Rebecca is thorough, and the visit was made so much easier by her care. Derrick is patient, and spent a great deal of time with my optical needs, and in assisting with possible new glasses. Overall, I highly recommend the medical care at this facility, and encourage patrons to be patient with tech issues that may arise. TPD

Updating my review, unfortunately, This will probably be my last time here. They are getting…read morewayyyy too busy and not enough help. This is my second visit here trying to pick up my glasses. First time left after 30 minutes without being helped. This time I'm up to 10 minutes and still waiting.

Went in this year for my annual... purchased 2 pairs of glasses and also paid for a contact…read moreprescription. Had a new tech checking me out and he had no knowledge of my insurance and luckily I did, all he did was try to upsell me. After appt. I was called to pick up my glasses.. about 2 months after purchasing them one frame broke and the other one lost the nose pad. I went back in and wanted to get them fixed.. the African American woman was so rude to me.. said we can't fix them u have to buy new glasses.. 2 months old u have got to be kidding me. Obviously there's no back up for their products so I suggest u go elsewhere.. I won't be going back.

I had a great experience here! The staff is the main reason I'll be coming back--they were…read moreextremely friendly and helpful the entire time. Everything was quick and easy, they had tons of glasses options to choose from, and it was very kid-friendly as well. I also love that they're open until 8pm on Tuesdays, which is super convenient. Highly recom

I had to leave after waiting 30 minutes past my appointment time. I came for an eye exam and…read moreneeded a form completed. I was told the doctor charges $15 extra to complete the form. I completed a 52 question text message questionnaire. Then was told they didn't receive it. I truly felt like they did not want to have me as a patient. They cater to children and it is readily apparent they do not want adults as patients. They are the most inconsiderate business I have encountered in a long time. If you are an adult, STAY AWAY!

I was recently told that I had an eyelid issue that required the services of an eye surgeon who…read morespecializes in eyelids. I was referred to Dr. Patricia LaFleur at the eye Institute for medicine and surgery. I was quite apprehensive as I have never had any type of eyelid surgery or eye. surgery or facial surgery before. I think that Dr. LaFleur was the nicest person I've ever met. Honestly. She put me at ease right away and was so kind and understanding, particularly given that I was a bit nervous. She answered all of my questions and was very patient with me. The surgery went extraordinarily well and it is as though the condition was never there to begin with. I was also concerned about the possibility of scarring at the incision site but I am so pleased to say that there's no evidence of scarring whatsoever. On another note, her assistants in the Office were also nice, friendly and polite. They were very professional and obviously everyone had a great deal of experience. The whole situation was as excellent as it possibly could be. If somebody else needs this kind of medical service and they live anywhere in the Melbourne, Suntree, or Rockledge area, take it from me, there's no need to travel all the way to Bascom Palmer or to mayo clinic. We're fortunate to have the best eyelid surgeon anywhere right here in Melbourne. Her name is Dr. Patricia LaFleur and she is a surgeon at the eye Institute for medicine and surgery.

Zero stars! Florida eye institute in Melbourne FL! Do not go unless these are the last providers on…read morethe planet and you have the entire day to wait on the subpar service because they will keep you there all day. This review isn't going to hurt their take home pay... but if it thwarts one person away from this "institute" I will have fond my job. If lying through your teeth while saying, "they are bringing him back next" was an Olympic sport, this front desk would have gold medals. Then when you get to the back it is a continuous shuffling of more persons I wouldn't hire to clean out a barn stall with the first stop at a woman who had the personality of a donkey. To tell someone "they were next", "shouldn't be much longer" (and if you say something they take others in front of you in their sick power controlling behavior) so when you are there from 915 AM (after a 50 min drive!) then aren't leaning until 11:52 because they gaggle of girls saying "won't be much longer" now want to go to lunch so they can fuel up to start the Olympic sport of telling the afternoon crowd, "it shouldn't be too much longer". Oh... and I reached out to speak to an administrator, well you guessed it. No response! She must be the speaker at their covered dish luncheon explaining how to say "we don't give a d### about the patient's time or concerns" in new ways. "Shouldn't he to much longer", "they have his chart now", "we are short staffed today","equipment down"..... never the truth ! Never would you like to reappoint, never an apology! I hear the doctor is good here. 1:23 do one doctor doesn't balance out the 23 others on staff. Choose another eye doctor.

People don't want to wait hours to see the doctors. It's not easy sitting together with people…read morecoughing and sneezing in a small room. I feel sorry for staff that has to deal with this every day. I looked elsewhere.

I ordered a pair of replacement glasses and was told they would be ready in two weeks. I went back…read moreafter two weeks and was told they would likely be available in 3-4 days and that they would call me when they came in. I didn't receive a call and so went back after four weeks. They weren't open during regular business hours. I spoke to customer service in the store and they left a note to call me. I received a call by the woman who I ordered the glasses from the following Monday saying they were looking into it. No further communication by the weekend and so I went back again after five weeks. The woman was having trouble even finding the order. She then started "fixing" the order as if she was going to start the process all over again. I asked for a refund. The woman started explaining that the person who took the order was incompetent with personal issues. She continued "fixing" the order. I stated that I just wanted the fucking refund. That set her off. She became hysterical. She started issuing directives attempting to regulate my speech. I started recording her then. She called her husband on the phone. She asked him to come down to the store to deal with me because I had used a curse word, not directed at her in any way, and was filming her. It continued to escalate. The optometrist came out of her office and tried to get the woman to stop escalating with her husband and mediate the situation. Store management arrived. They asked me not to film her and I reiterated my request for a refund. Once she finally started the refund process I stopped filming her. After quite a bit of discussion and many attempts, the manager was finally able to access the order and issue a refund. The woman who took my order was incompetent. The woman who I dealt with for the refund was incompetent, easily offended and authoritarian. Their ordering system likely has issues beyond the incompetence of the operators. Blaming the employee is not a solution to the problem. The problem is systemic. The optometrist was highly professional as were management.

I went back & received very good service,, Very happy with…read moreresults. I ordered new glasses also my wife got her new eye glasses & she's very happy with the service

he is the best I've not met a Doctor Who could perfectly fit contacts for my eyesight with…read moremultifocal contacts. I believe he's retired now which makes me very sad crossing my finger. Somebody else can do half the work he did.

Dr. Grofik is an amazing doctor. He actually cares for you as a person and not just a patient…read more I highly recommend him to everyone.

Worst experience from the front desk down to the doctor!! They canceled my son appointment without…read morenotice and didn't care. Wouldnt do anything to help out even thought the receptionist said that they had a cancelation and I had the email confirming his appointment along with the phone call! Rude and disrespectful. Never again.

I called into this location for some assistance with my contact lenses prior to the Space Coast…read morehalf marathon. Julie was a GODSEND and so helpful both on the phone and in person, I highly recommend this location!

Excellent optician. Dr Cobb and his staff are very friendly and professional. They have a wide…read moreselection of frames for every budget (including free if your insurance covers it).

From the owner: Specializing in: - Contact Lenses…read more- Optometrists - Optometric Clinics - Eyeglasses - Optical Goods - Optometry Equipment & Supplies - Medical Equipment & Supplies - Clinics