Employees are snotty and rude. Things take extraordinarily long to come in. Customers/ patients are…read moretreated with hostility & sarcasm. Actual doctors are kind & helpful but not worth the abuse from the employees to continue to go there.

Doctors great! They are the best at fitting glasses . They have a wonderful selection to choose…read morefrom. Always clean and sanitary .

Dr Luu is professional, friendly and knowledgable. She was able to see me on same day appt on my…read moreconcern over a large bloodshot eye.

Among the best and the worst under the same roof…read more A friend recommend Dr Luu and from my experience, yes Dr Luu is top shelf; also been examined by Dr Yoakum, both are among the best optometrists - very thorough and professional. However the eyeglass side of the business managed by Tracy Charrette is the worst I have experienced - definitely the most unprofessional managment staff of a supposedly professional profession experience in my lifetime. Both my wife and I purchased eye glasses and after three return visits by me and four for my wife, the eyeglasses are not useable, both of us are using our previous prescription eyeglasses purchased prior to our move to Raleigh. She has no respect for our time or expectations for a usable pair of eyeglasses. Spent just south of $1,000 (plus insurance contribution) for two pair of glasses, for myself and my wife. The office declined to offer a refund after our 3 & 4 return visits. As an owner of a professional business myself I cannot imagine treating a client as such. Hindsight, I wish I would have read reviews of this office as I see many others have had similar experiences. Shameful - simply cannot not support such On the bright side - wife's eyeglasses were Maui Jims and manufacture offered assistance.

Dr. Wick and his son Mason are a great team. Dr. Wick knows how to build a lens. Not cheap but…read moreafter spending a fortune elsewhere and having lens that were off, The Spectacle is well worth it. Thanks!

I won't go anywhere else for glasses. My husband, son, and I have all been beyond impressed by the…read morelevel of service at The Spectacle. Their ability to quickly match you with perfect frames seems almost supernatural. I love my glasses so much I've virtually stopped wearing my contacts.

Great visit with Dr. Dziedzic. Very thorough eye examination as well as in depth discussion of Dry…read moreAMD condition and offering of a chart to help track any changes in vision. One year supply of contacts are on their way to me and six month check up is scheduled. Well run practice with excellent physicians, technicians and support staff.

They do not know customer service. A prescription changed and they don't have the wherewithal to…read moreupdate that for contacts as well as glasses. If I did not pay up front I would leave immediately, but once this year is up I am gone. They constantly forget things and we have to travel back and forth to make up for their mistakes. Stay away!!

Extremely difficult to get in touch with. They never pick up the phone, you have to leave a…read morevoicemail or text with him and they only occasionally get back to you.

I'm new to the state and have been looking for a new optometrist. I'm so glad I found this place…read more The people are extremely friendly and helpful. I also love their Covid protocols- it felt very clean. It's appointment only to control the amount of people in the store. They also take your temperature and everyone has to keep their mask on. I also love their wide variety of glasses.

I really wish I had read the other reviews before I gave this location my time, energy, and money…read more This is my first and last time visiting the Wake Forest location! I ordered my glasses on October 9th. Today is November 11th. The first time they were received, I saw two of everything. The lady who helped me with the try on advised me to "just wear them until my eyes adjust!" I said no! I'm leaving them here. I refused to put me or other in that kind of danger! She also said she confirmed the prescription was correct. I had to schedule a follow-up appointment to have my eyes examed a second time. During that visit, I was told something was definitely entered incorrectly. So the glasses had to be sent back to be corrected. I just went back to pick them up, and the vision was blurry. The receptionist was very kind but advised me that Kim would have to assist with adjusting them. The fit wasn't the issue. It was my vision. Kim was on lunch, so I gave the receptionist the bag with the new glasses and told her I would like a refund. She nor Kim was able to help with that, so I was told to call on Monday morning. I have been wearing glasses for almost 30 years & I've never experienced this before! At this point, I am OVER trying to correct the issue with this location!

Of course you'll say customers are valued, but what matters most is you showing customers their…read morevalue. I've even requested to speak with a manager but of course the manager was too busy. The sad part about it is I wasn't asking for a freebie/ handout I was paying for a service. At the end of the day lesson learned Myeyedr shouldn't be your eye Dr.

My husband got a new prescription, but we didn't have the time to wait for glasses at Costco. Went…read moreinto Eyemart Express and worked w Angela. Gotta say I was bit skeptical about the one hour script. We got them in 26 minutes after leaving her station, with no adjustments needed! Yah!! Angela was very friendly and professional! I will spread the positive word about Eyemart Express to everyone on every platform! Thanks Angela!

I don't want to be rude and leave negative reviews but they seem to have a difficult time…read moreunderstanding something very simple. Especially Daniel if I'm not mistaken he didn't understand what I was saying. When I first got my prescription updated I bought glasses from them and they were fine I could see perfectly but the second time when they had to repair it was a little off. I kept telling them something was wrong and of course they told me it was fine but my eyes were straining which is unusual. But they kept telling me that since I updated my prescription it going to be different from the previous one which is not what I was complaining about it the fact that they mess up , I'm not upset clearly whoever fill it accidentally mess it up and this is when they have to fix it and they won't admit that it wrong. At this point I just want my $144 so I can take it to someone who is more advanced or experienced.

Wonderful staff and doctor. They are very pleasant and informational. They also have a great…read moreselection.

I'm a fan of this MyEyeDr location! It's easy to make an appointment online. Day of, I didn't have…read morethat much of a wait. Of course they do try to upsell you on their fancier eye exam services that are not covered by insurance. The exam was quick and I was able to get my prescription. It was my first time wearing glasses! I was planning on just heading out, but they are smart and pass you right off to a glasses sales person as soon as you exit the exam room. My sales person was Jose and he did an awesome job. Since I've never worn glasses before I had no idea what I was looking for. Based on my face shape he was able to suggest some great options and gave me honest feedback as I was trying them on. I was able to find a pair of glasses and sunglasses. Of course there is the second phase of the upsell for insurance, blue light, glare, etc. But, I went for all of the above, I'm prone to breaking things so the insurance seemed like a good idea. I recently went in for another pair of glasses and experienced wonderful service again. I had sat on my sunglasses and they were able to quickly bend the frame back into place for me while I shopped around. Overall this spot is convenient with friendly staff!

Dr Peters is excellent and I would recommend him to anybody looking for a experienced eye doctor.read more

After making a reservation a year in advance, receiving my post card with appointment time and…read moredate, calling to confirm my appointment and submitting my time to be away from work; I was none pleased to listen to a voice mail stating the due to my none compliance my appointment had been canceled. I returned the call and was routed to their call center to which I was told that I was noncompliant and was canceled, and my Time was not 11:15am as I stated, though I was looking at my appointment card and standing beside the wall calendar which I wrote when I verified my appointment (both matched). I have rescheduled via online. I have no problems with Dr Peters. But the customer service will definitely prevent my returning to this company. COMPLETELY FRUSTRATED