When my last optometrist dropped the insurance I carry, I was not looking forward to having to try…read moreto establish care somewhere else but this place made it seamless and easy. They take more insurance plans than most places in this area and their provide exceptional care It took a few weeks to get in but the exam and fittings are a well-oiled machine with the doctor doing all the testing and exam instead of a tech which was nice. Dr. Sykes is very personable and attentive. He was able to find the right type of contact lens for reading and distance so I don't have to wear my wear my readers on the top of my head anymore. My husband goes here as well and they were very patient with teaching him how to use contact lenses. I like that it's smaller and patient-focused-not like the huge doc in a box places. I'd definitely recommend if you're looking for a place for all your eye care needs.

My vision in my right eye started declining. We t to Chapel Hill Eye. I got new glasses. However…read moreafter a month or so they weren't working. Went back, did a bunch of tests, and was diagnosed w virtuous detachment. Told it would go away in a month. And to come back and get a new prescription. Went back. Still had it. Told to come back. Long story short I went back 4 times, paying $300 a visit, only to be told it wasn't done yet. Vision declining. Talked to a Duke eye dr friend. She told me to go see an ophthalmologist at Duke. He ran some tests. Said yes I have vitreous detachment, but the problem is that I have cataracts!! So basically I wasted a year, and lost about $1200. So either they are incompetent or corrupt.

I stepped on my eyeglasses and one eyepiece was dangling. I needed to drive to an appointment out…read moreof town. What to do? I called 20/20 Eyeworks, which happened to be nearby. I was told to come by and they would do their best, but could send it out to an excellent place if they couldn't fix it. I drove right over, walked in, they took my glasses, and had them fixed within a few minutes. In the meanwhile ,I looked around the place at the showcases full of eyeglass frames. They have beautiful frames and a wide array of choices. This is a LOCAL place with every advantage. I'll be back there for sure the next time I need new glasses.

I've gotten 3 pairs of glasses here over 5 years. They have an excellent selection of high end…read moreframes. It's a great place to go if you're looking for something distinctive. The staff is awesome and shopping there is fun. I can't comment about the pricing complaints mentioned by another reviewer, but you should stick to the mall and big box stores if you're highly price conscious. This isn't the type of place to shop if you're going to sweat $20.

Incredibly friendly and helpful with a glasses repair on short notice. I'm very glad they are open…read moreon Saturdays!

Upchurch Optical Ctr in Sutton Sq. (adjoining Woodcroft subdiv.) truly practices their motto of…read more"providing ... the very best in customer service." For the 2nd time, I recently walked in with a pair of broken Rx. glasses that they quickly fixed... without ever charging me! And they did it with a smile & welcoming attitude. For me, it's a throwback to decades ago when customer service truly meant something.

The Doctor and Everyone there were all Very Kind and Very Helpful! And they got me in immediately…read moreto resolve my eye problem!

$650 for glasses . I asked to be dilated because I didn't want to pay extra for the machine scan…read moreand the staff ignored my request and ran the machine scan anyway. The eye doctor was fine. The real kicker was the $650+ for the glasses and that was after insurance paid some ($200ish). Next time I'll go to Costco or Sam's club.

For the most part, the Eye Care Center is indistinguishable from a LensCrafters or something like…read morethat once you're inside it. All of the furnishings and products are the same, and even the layout of optometrists places must be regulated by that same dark guild. The service is really what shines here. I dealt with three separate people just in the process of trying to get information about eye exams and contact lenses, and every one was extremely helpful, speedy, and friendly. It's a welcome breath of fresh air after the terror that some eye doctors can wreak on you. They didn't even attempt to hide any of the normally-hidden fees that these places normally go with. All in all, I was very impressed.

Great service. During my visit, Stephanie identified retina holes, and her staff went the extra…read moremile to help me set up the specialist appointment, before I left that day. That led me to get in ASAP and start treatment that next week. They provide great personal touches. I really appreciate the high quality customer service, which is why I'm willing to travel from Raleigh to Chapel Hill to seen them.

He is the very best!! I had been to two optometrists prior to seeing Dr. Costabile. I was given…read moreprescriptions for glasses which I had made, but they were not correct based on the examinations. I was referred to Dr. Costabile, and could not be happier with the experience. He spent a lot of time with me, and way beyond what either of the two prior optometrists had. He sincerely wanted to make sure that he prescribed the correct lens. I would never go anywhere else, and I can not recommend him highly enough.

Doctor Costable was very pleasant, knowledgeable, and helpful with my insurance. Great service…read moreprovider.

I had an excellent experience here…read more I'd been searching for a replacement for my prescription Oakley sunglasses that had served me well for about eight years. I had originally purchased these Oakley's from Optical Reflections and thought I had lost them (later found!). Although I had a good buying experience eight years prior when buying the Oakley's I thought it would be wise to do some comparison shopping. I did a lot on on-line research before going out and actually visiting several optical shops in the Chapel Hill area. I had decided that I wanted to get some Maui Jim sunglasses this time around because as an avid boater, I learned that the Maui Jim's were highly regarded by boaters for their clarity in the marine environment. I found that although some of the other local shops (that carried the Maui Jim brand) were fine, I was treated especially well at Optical Reflections. Fred, (one of the two owners) actually remembered me, which I found amazing since it had been eight years. He was very knowledgeable about all the prescription sunglasses and yet not pushy. The shop had a very large selection and I was given lots of time to try on the various models. He offered good insight when asked but didn't try to steer me toward any particular choice . . . which I found quite comfortable. It took me two visits to the shop before I was sure of what I wanted. Once I decided on the particular model the ordering process was fast, efficient and accurate. I say "accurate" because when the glasses arrived about two weeks later I was thrilled with them. As a professional photographer the visual world is important to me and therefor I'm Ok with the higher cost of a quality optical product. This purchase has turned out to be one of my most satisfying buying experiences in a long time. The excellent service provided by Fred and the outstanding end result have inspired me to write this review.

Dr. Costabile and the folks at Optical Reflections are the best. I have a really difficult…read moreprescription and the glasses they make are always perfect. Have recommended to several friends and they've all given this crew a huge thumbs up too.

Best eye doctor ever. Thorough and extremely competent.read more

Dr. Adler was very thorough and informative in his assessment. He and staff took the time to…read moreexplain to my nine year old daughter about her eyes and what we must do. Adler also made sure the treatment plan was a fit for our girl. It is great to see someone who is passionate about their profession and enjoys sharing the information. Thanks Doc!

I was way overdue for a full eye exam and it was getting harder and harder for me to see at night…read more I did not have an eye doctor here so I made an appt with Dr. Wood, a referral from a co worker. I was very happy with the entire process. The staff was friendly, and Dr. Wood was very thorough. The people in the glasses section were great in helping me find glasses that were stylish and looked good. While I was there I saw a Botox special, I went to a dermatologist the first time and had it done by a tech, and it was less expensive here by a doctor. I made an appt for a couple weeks out and am overjoyed with the Botox results!! It was really quick and relatively painless.

Terrible! Dr. Wood was condescending, dismissive, and downright cold. He got irritated to explain…read moremy condition or answer questions. Staff was also rude, rough with the eyes during testing and the visit felt uncomfortable from start to finish. I left without clear answers. Complete waste of time and money. Go elsewhere if you want respectful care and basic communication.

Son lost his glasses, he is away at college. They would not give me his current prescription so I…read morecould replace them. Congratulations! You have lost all 4 people in my family as customers!