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    New View Eyecare

    5.0 (2 reviews)
    Closed Closed

    Services - New View Eyecare

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Recommended Reviews - New View Eyecare

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    Oscar Oglethorpe Eyewear

    Oscar Oglethorpe Eyewear

    4.8(57 reviews)
    41.2 miDowntown
    $

    This has been the chosen spot for my son's glasses, I will say for at least the last 8 years (is it…read morepossible it could be 10???). My son likes a specific type of look and frame and Oscar Oglethorpe is always able to accommodate. I remember the days when all frames were $150 (that's how long we've been customers). Just like everything else, there has been an increase in prices, but the customer service, quality, and materials have never been lacking (at least not for us). If you are one who prefers glasses and want to wear spectacles that are a conversation piece or you just simply want to stand out--Pop in to Oscar Oglethorpe--in there, you are sure to find something to fit the bill.

    A very special thank you for taking such good care of my mother today. We have tried many places to…read morefind a pair of glasses that will fit her small face and narrow nose bridge. We went in with low expectations because we have been striking out lately. Within 15 min we found a great looking pair of glasses that were stylish and comfortable. The lead time is quite long, but I'm hoping they get her new glasses back to her within a couple weeks. Since she had custom clip on sunglasses added they mentioned it could take 4 weeks! I hope they are wrong. I will keep you posted! Everyone is so friendly and helpful. The downtown vibe is nice as well. Great store! It is located next to Crafted. It's a little difficult to find because the signage isn't great so really pay close attention and look for the silhouette of glasses on the door.

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    Oscar Oglethorpe Eyewear
    Oscar Oglethorpe Eyewear
    Oscar Oglethorpe Eyewear

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    Optical Reflections

    Optical Reflections

    4.3(6 reviews)
    15.9 mi

    I had an excellent experience here…read more I'd been searching for a replacement for my prescription Oakley sunglasses that had served me well for about eight years. I had originally purchased these Oakley's from Optical Reflections and thought I had lost them (later found!). Although I had a good buying experience eight years prior when buying the Oakley's I thought it would be wise to do some comparison shopping. I did a lot on on-line research before going out and actually visiting several optical shops in the Chapel Hill area. I had decided that I wanted to get some Maui Jim sunglasses this time around because as an avid boater, I learned that the Maui Jim's were highly regarded by boaters for their clarity in the marine environment. I found that although some of the other local shops (that carried the Maui Jim brand) were fine, I was treated especially well at Optical Reflections. Fred, (one of the two owners) actually remembered me, which I found amazing since it had been eight years. He was very knowledgeable about all the prescription sunglasses and yet not pushy. The shop had a very large selection and I was given lots of time to try on the various models. He offered good insight when asked but didn't try to steer me toward any particular choice . . . which I found quite comfortable. It took me two visits to the shop before I was sure of what I wanted. Once I decided on the particular model the ordering process was fast, efficient and accurate. I say "accurate" because when the glasses arrived about two weeks later I was thrilled with them. As a professional photographer the visual world is important to me and therefor I'm Ok with the higher cost of a quality optical product. This purchase has turned out to be one of my most satisfying buying experiences in a long time. The excellent service provided by Fred and the outstanding end result have inspired me to write this review.

    Dr. Costabile and the folks at Optical Reflections are the best. I have a really difficult…read moreprescription and the glasses they make are always perfect. Have recommended to several friends and they've all given this crew a huge thumbs up too.

    MyEyeDr

    MyEyeDr

    3.5(44 reviews)
    16.4 mi
    $$

    It has been 6 weeks since my eye exam. A pair was ready for pick about a week later. Double vision…read morecorrection was in the prescription. The glasses did not correct the double vision. I was told that the lab made a mistake. The glasses were sent back to be replaced. After another week or 10 days I was told my glasses were ready for pick up. Still seeing double vision. The vision was somewhat better but still experiencing double vision. Sent back again and I was assured they'd be correct. Less than a week later I got an email saying the glasses were ready. When I got there the glasses weren't. I was told I got the email as a computer glitch. Tuesday when I called I was told the glasses had come in Monday. I waited until today (Friday) to pick them up. Still didn't correct the double vision! They wanted to schedule me for another eye exam. In the 60+ years I have never had to have a second eye exam. BTW I'm not a fan of remote eye exams. The exam was conducted from a site unknown. Interaction was via video. I asked for a refund since I have zero confidence in this practice. They said I couldn't get a refund for the exam. I seem to recall somewhere in the mumbo jumbo of disclaimers that was mentioned. I have their prescription from the original exam. I will visit a dependable eye doctor and have him compare the MyEyeDr script with his results. If I could give zero stars I would. The people in the office are fine. The ability to deliver their product is atrocious!

    Do not trust these people! I tried them because they were close to my home and appearance from the…read morestreet was nice. Boy was I wrong and it cost me BIG time. I scheduled my appointment and gave my insurance information. Upon again I gave my insurance information on the registration forms. The front desk told me what was covered by my plan. I went back and Dr Raess was very good. Shevwas professional and I was pleased. I was sent back out front and found out they did not stock contacts ... even my common prescription so they would have mine shipped in ... 5 to 7 days. I come back and go to settle things (they had my insurance already) and instead of the 6 months supply my insurance was suppose to cover I was billed for a year ... an extra $222. I figured I was there and would need them so I went on and paid for them ... a $257 bill paid in full that day. About a month later I get a bill for EVERYTHING because the insurance filing went wrong. For 2 months I chased insurance things down with no help from MyEyeDr because all billing is done in a 800 phone service center which I believe is offshore ... NO HELP FROM THE LOCAL OFFICE! I think I've finally got things straight and the insurance will handle the balance. Another month passes and I get another bill ... after I paid $257 upfront which was supposedly was the balance ... for another $162 because the insurance didn't cover the fitting and the amount of lenses I was told it did. I try to contact MyEyeDr but again get pushed to their 800 phone service center and again receive NO HELP. I call the local office and left messages asking for someone to return my call ... 2 DAYS later and they have yet to return my phone call. PATIENT BEWARE ... you better know what your insurance covers ... DO NOT COUNT ON THEIR FRONT OF HOUSE. Beware of the front also selling things you may not want. Lastly DO NOT EXPECT ANY ADMINISTRATIVE HELP FROM THIS COMPANY WHEN PROBLEMS ARISE ... THEY DO NOT JNOW WHAT CUSTOMER SERVICE MEANS!

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    MyEyeDr
    MyEyeDr
    MyEyeDr

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    New View Eyecare - optometrists - Updated May 2026

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