Amazing experience, the staff very friendly. I was surprised at how clean this place was. The…read moreservice was outstanding, every blocked was checked and me as a Vet, is important. I will return again.

I was able to get an appointment in a reasonable amount of time. Rose, in the front office, is…read moreamazing! She's so friendly and does a great job. The Dr. was great and competent and took good care of me.

First, let me say that Dr Bumgarner and staff provide 5 Star service. This is important to me…read morebecause I have serious eye issues having had several eye surgeries at Carolina Eye Assoc, my file there is at least 2 inches thick. My problem is with the eye glasses department. My experience has steadily declined in this area. Previously my prescription was ordered to fit metal frames. It came back to fit rimless frames. This error was not detected until I came in to replace my lens. A simple check when th lens arrived would have caught this error before I came in. After they came in, I developed an eye ache after 3 months. Dr Bumgarner reexamined my eyes (at no charge) with no change in the prescription. The new lens are perfect. Recently I ordered new glasses and called after 11 business days to get the status of my new glasses. I was informed that the lens were there but the frames weren't. It appears that staff doesn't follow up with providers to ensure accurate and on time arrival. If I hadn't called they still wouldn't know the frames hadn't come in. Hopefully they will be here next week, or maybe another 10 business days. I'll continue with Dr Bumgarner but I think I'll get my glasses elsewhere.

Have always had good service at Spectrum eye. Dr Athans is great. Clean modern facility where you…read morecan see the eye doctor and get your glasses. Note: bring your checkbook. There is an additional charge for using a credit card to cover the fee they are charged by the credit card company. I've seen reviews complaining about this charge .. this is not an uncommon practice.

THE BEST EYE CARE EXPERIENCE, bar none! I've had my vision checked before but I never have had my…read moreeyes examined so thoroughly as I did today. Dr. Elmore was professional and conversational. We left feeling like we had made a new friend. The staff at American Eye Care were also courteous and helpful. I chose the classiest new eyewear and it was all ready the same day...even better, at a price I could afford...just as advertised. Dr. Elmore was also just great with my grandkids. Family friendly and very reassuring. I highly recommend American Eye Care!

I was given the wrong prescription after my appointment. I proceeded to pick my frames online which…read moreturned out to be wrong. I asked for help from the owner she was not concerned at all. I except my responsibility in this. As a 20 year veteran I thought she would try to help but she refused any type of help. Please watch your back because theses people are all about money clow99

Omg! This was the Most Amazing informative place!…read moreI can't believe how professional and talented these folks are!!! I was treated like Royalty! Highly recommend! Annie

Made an appointment a month in advance. As a new patient I made sure to verify that they took my…read moreinsurance. The receptionist ensured they did when I made my appointment. When I showed up on the day of my appointment the receptionist was very rude and told me they don't actually take my insurance and my appointment was canceled. No call or anything.

Loved the staff they were super helpful, super knowledgeable. They walked me through it…read morestep-by-step making sure I had the best things for me. They are also really great with kids which is a big plus. We will definitely make this our go to eye doctor.

This is the most horrific eye center I've ever been to. My lens aren't a year old and the…read moreprotective coating has started to peel off. Took them back the first week of March got them back April 9. The lens are a far cheaper quality of material than i originally had. You can see the Rx numbers in the lenses. Never, never ever go there. Had i checked their ratings first i would not have gone

I had an amazing experience with my eye exam! The entire process was quick, easy, and painless, and…read morethe staff was wonderful, friendly, professional, and helpful throughout my visit. The wait time to see the doctor and complete the exam was very reasonable. Since this wasn't my first visit, they already had a great baseline for comparison, which made it easy to see how my vision had changed. I already suspected that my eyesight had worsened, and the exam confirmed it. Everything was explained clearly, and I was able to get my updated prescription right away. Overall, it was a smooth and pleasant experience from start to finish. I would definitely recommend them!

The day before the appointment I got several voice mails and texts telling me to respond or they…read morewould cancel the appointment. I responded each time, and ended up giving my insurance information many times. My eye exam took over two hours, in and out of several small rooms. I'm only responding here because they sent me a link.

Went to see Amy at Myeyedr and she was so so helpful one of my dementia ladies that I take care of…read morebroke her eyeglasses and Amy had them fixed for me! I was so blessed!!!! Thank you from the bottom of my heart Annie

Business Manager, I asked to talk to you Friday, but the…read morereceptionist would not bring anyone out, saying "They will just tell you what I'm telling you." You may want to contact your regional manager, Chelsea Jannone, she is fully aware of the unacceptable treatment I experienced at your office. She has my phone number if you would like additional details or information. Thanks.

I only come to this practice because of Dr. Kenshock. Dr. Kenshock will take the necessary time to…read morespeak with you instead of rushing in and out without giving you time to ask questions. I'm loyal to Dr. Kenshock because he is an excellent ophthalmologist. However, the wait time is RIDICULOUS! I have noticed improved customer service by most of the staff but there are still some employees that are just rude and unprofessional. I've been seen by Dr. Kenshock for many years and I like the new facility but if the wait time doesn't improve I may go elsewhere.

I've been going to Dr. Kenshock for years and what I appreciate the most about him is that he…read moretreats you like you are the most important patient for those 15 minutes. He is genuine, attentive, careful, honest and patient. I always feel welcomed to ask questions and never feel rushed or pushed out of the examination room. Can't recommend him enough!