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Eye Medics Optometry

4.6 (19 reviews)
Closed • Closed
Updated 3 months ago

Services - Eye Medics Optometry

Eye exams

Eyewear fitting

Retinal imaging

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Review Highlights - Eye Medics Optometry

“Singletary was able to insert two plugs in my eyes to help increase the moisture level of my eyes.”

Mentioned in 6 reviews

Read more highlights

eyecarecenter

eyecarecenter

2.9(11 reviews)
3.7 mi
•$$

I was recommended this eye care center from my local VA. All I can say is that Dr. Balch and his…read morestaff are wonderful people. They all were very professional and answered any of my concerns with no problems. This eye care center has a very large selection of eyewear, and they are all affordably priced. The staff and doctor are friendly and laidback but very professional. If you would like great service at an affordable price, I highly recommend this eye care center. Definitely deserve more than a 5 star.

Worst customer service from the office manager Elena at this location. I had an eye exam visit this…read moremorning with Charles Bach. At check out, my balance due didn't sound like it reflected my insurance, I asked for a breakdown and found out my insurance had not been applied correctly. She asked for assistance from the office manager, she was not helpful at all. She come to me and said I didn't have contact lens coverage. I told her I should, I have had this insurance forever. I pulled up my coverage online and it clearly showed I had coverage, when I tried to show her, I was brushed off to the point where she wouldnt even come to talk to me, the receptionist told me I would have to call VSP. I did call VSP and they confirmed my contact lens coverage, I walked back in and requested to speak with Elena again so that the VSP rep could confirm it for her, I could see her in the back and she clearly didnt want to speak to the rep but came to the front anyway. My coverage was confirmed and the VSP rep gave her the authorization #. With that being said, after I had been there for a good 30 -45 mins because of their error, Elena never apologized or anything. She is very rude and arrogant, and then had the nerve to tell me what my allowance was as if I was going to give them anymore money. It was her office that pulled an authorization back in September on me without me knowing about it. My appointment was for today, October 16 and my daughters was back in September, so someone pulled one for me without me knowing. This is not my fault but theirs. I have been going to that office for the last 2-3 years as well as my children. I will not return. You have lost 3 customers. Have a great day!

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eyecarecenter
eyecarecenter
eyecarecenter - Dr. Amy Kasper

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Dr. Amy Kasper

America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

1.8(40 reviews)
3.6 mi

I came to America's best last Friday before heading out of town for the weekend. Everyone there was…read moreso helpful and friendly without being pushy. My appointment did take about a month to book due to them already being booked solid which was a bit of a downer BUT they put me on a wait list and called me as soon as an appointment became available. Since I've worn glasses and contacts for 10+ years and having the first appointment of the day I was in and out of the exam room in 15 minutes. When it was time to pick out glasses I really was trying to stay with the 2 for $69 deal (includes eye exam) but instead I chooses two frames slightly above the ones part of the deal and decided to sign up for the eyecare club (3 years of 2 eye exams a year including contact fittings for only $100). With joining the eyecare club + two glasses at $69 each my total bill was only $199! A complete steal! I worked with Kaytlin and she walked me through the pricing step by step as well as telling me about additional things I could add for an additional cost. Never at any point did she or anyone else push me into buying more than I wanted and instead they took their time to find out what deals were best for me. You absolutely can walk out of there with two COMPLETE glasses and an eye exam for $69 but if you're interested in contacts or like frames outside of the $69 deal than talk with the associates and they'll work out the best deal for you. Not only do I have my eye exams and contact fittings paid for, for the next 3 years but it was only $100 and I have two complete glasses valued at $69 EACH for $99 TOTAL! The eyecare club also provides great discounts on your glasses and contacts so don't be afraid to ask and get all the details! Now I'm just waiting for my glasses to come in. Fingers crossed they come in soon and with no problems! Also keep in mind the fine print (I.e. prices are different for single vision vs bifocals, etc). Call them up or walk in and talk with them and they'll walk you through the process. UPDATE: I'm happy to say that my rating will stay the same for this location! My two pairs of glasses came in, in less than a week (they were quoted as taking upwards of two weeks to arrive). They fit like a charm and although my prescription has slightly changed (making it hard to adjust to at first) I was encouraged by Kaytlin to give them a few days before my eyes adjusted. She explained to me that it was important to wear the new glasses as much as possible only switching to my old prescription if I needed to drive or wasn't feeling well. Also to put the new glasses on first thing when I wake up, when eyes adjust more easily. She explained that if my vision didn't adjust after a week to come back in so they could make adjustments. Well in a matter of 48 hours my eyes adjusted and I felt great. No complaints here! The staff was incredibly helpful and the doctor was very thorough. Will be coming back to this location for sure!!!

When I came to pick up my eye glasses I was sat for almost over an hour waiting for the lady to…read morehand my my glasses. Horrible customer service. It was like everyone in the building was annoyed by having any sort of customer. Update: once i stepped out the door i noticed a scratch on the lens. I turned around and thankfully Mrs Trina was very helpful.

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America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses

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Visionworks

Visionworks

3.7(18 reviews)
3.8 mi
•$$$

1st time I get in, I got two amazing good looking glasses Buy 1 Get 1! I was in a rush they matched…read moremy pace I appreciated them for that. (Busy working mom) My SECOND TIME GOING IN! Oh my gosh where do I start. I lost my Grandaddy. So I ended up keeping a few things. His very thick prescription glasses were one of the items. I was very nervous and embarrassed to call and ask VisionWorks if they could help me take out his glasses and change them into sunglasses (sorry for my run-on sentence) When I called I was treated so kindly, Ms Edie helped me by double checking what I wanted. She offered to put some "Demo lenses" in. I was ecstatic that they were willing to work on a frame that didn't come from them. I drive up there tell a Mr Jacob what was said on the phone, I didn't even need to finish my explanation (insert tears here) they were all aware of what I requested and were waiting for me to arrive. They asked me what colors I would like I really didn't know I said black/brown. I asked them how much this would cost and they shook their heads and said "at no charge this time". So I leave before I cry in the store. I'm beyond grateful. I get back a few hours later and they are ready, another man Mr John helped me to adjust the frames to fit my face a bit more. And I tried them on and here I go crying in VisionWorks. I can't even describe how much this touched my heart. I miss my Grandaddy terribly. But this store has helped me with my grieving process and I'm sure there aren't many stores that can hold that title. Sending ALL of my Love and Thankfulness.

Wife wanted her Christmas present, so we ventured out to Visionworks because she got her current…read moreglasses from there in Maryland. Spent two hours looking at different frames and JACOB H. was very helpful in helping her select some funky glasses. She asked the opinions of others, but he was very knowledgeable and professional in helping her out. Thanks for all your help Jacob. If your there next year, we'll be back for some sun glasses. Might be back sooner for my daughter.

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Visionworks
Visionworks
Visionworks

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Better Vision Optometric Center

Better Vision Optometric Center

3.8(12 reviews)
4.7 mi

Better Vision is awesome! I moved to Fayetteville in…read moreSeptember of 2019. Before the move I made sure I had an ample supply of contacts (I also have a pair of glasses for nighttime). I did some research on who was the best optical team in town. I don't have anything special to worry about. After researching I finally settled on Better Vision. I'm SO glad that I did! I made an appointment for July 28. Sadly I ripped the last of my contact so I called to see if there was anything sooner. I was thrilled to take an appointment at 4pm that day! From the first steps in the office I felt so welcomed. The staff was super friendly. I am also hard of hearing. I let the staff know if I don't hear them call my name that's why. They assured me that I would be called. Every person in there was super helpful especially when my name was called. I didn't hear it but the guy that was talking to me about frames flagged the nurse and said I was coming. Trust me it's things like this that really matter. The eye exam was great. They are taking all the safety seriously (I went during the pandemic). I felt at ease. The exam was great and very thorough. Then Dr. Chris Holland came in. He was awesome! He was very detailed when explaining things to me. I advised him I have a pool now and it seems like the contacts dry faster. He put me into a daily contact vs. what I had previously (I think they were weekly or biweekly but I stretched them longer if I could)He was super friendly knowledgeable and made me feel welcomed. I am so happy I landed on this location. As long as I'm living in Fayetteville this will be my go to optometrist! Thanks team!

The workers were quite nice. The doctor I saw was really…read morequick to enter and leave and I felt like I couldn't get a word in edge wise. I asked most my questions to the other workers. I'm not very satisfied with the price. Yes everyone's eye insurance is different but the entire time they kept tacking on charges that "weren't covered by insurance". $35 dollars here $80 there...the biggest rip off was the out of pocket $80 contact lenses fitting which literally lasted 2 min. A worker gave me contacts to try, I tried them on and they worked fine. Done and done. But that was worth $80? Really? I was able to get what I came for, but most likely will not be back. I've gone to eye doctors my whole life but this is the first place that was "in network" yet I had to pay $500 out of pocket and then try to get reimbursed myself.

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Better Vision Optometric Center
Better Vision Optometric Center
Better Vision Optometric Center

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Eye Medics Optometry - optometrists - Updated October 2026

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