Called for an emergency appointment because I was having problems with my eyes. They got me in…read morewithin two weeks which was faster than others. When I checked in, they were a little confused about the purpose of my visit and thought it was a vision check. I told them I didn't need my vision checked (I have 20:20 after Lasik), I was having problems. After a few minutes and am insurance check, they were able to modify the paperwork and move forward. I was worried that I may not get answers since they had scheduled my appointment incorrectly but it went very well. I walked away knowing what was wrong and ways to improve it. Staff and doctor was very friendly and informative. I would recommend them to others.

I'm new in town and this place is close to my home, so I called to set up an appointment. I was…read moretold they are only accepting new customers by referral. Must be an incredible thriving business if they are turning away new paying customers/patients....

Moved to Kitsap county in 2016 and have been going to Poulsbo Eyecare Center from the beginning…read more Dr. Ray Hedahl and his team are a pleasure to work with. The teamwork that they display is always a comforting experience. Dr. Hedahl can concentrate on the exam while his assistant writing down all the vital information. A well oiled machine if you ask me. With regards to glasses they are always knowledgeable and helpful as for me I need the reassurance that the glasses I pick out look good. If I ever have issues with my frames they continue to excel in that as well Repairing or adjusting or even one time replacing them under warrantee without an additional charge. I will continue to go here and would highly recommend this place of business!

I would not recommend this eye care center due to unfriendly office staff. The woman named Rose…read morewho answered the phone is rude and not very helpful . I called to schedule an appointment ,but was told they don't accept my insurance and that I would have to pay out of pocket, since eye emergencies aren't covered. I agreed to pay out of pocket, and asked if I could be squeezed in by my regular doctor and she said let me ask her and I will call you right back. She never did. I will be looking for a different eye clinic that values their patient's.

They have a big selection of frames by fashionable brands and they are really reasonably priced!…read morethe customer service is awesome, and your glasses come in quickly. this was the best experience I've every had at an eye glasses store!! it can be hard to find really nice glasses in a small town, so look no further!

Always professional service . Never had a pair of glasses that disappointed me . Only thing is that…read morethe crames are very expensive. However they do have longevity.

Called today to make an appointment as a new patient, due to eye pain. The receptionist (I believe…read moreher name was Robin?) was so nice and able to squeeze me in same-day, which was great. Not sure if that's typical, but it was very helpful to me as I didn't want to wait an entire month to be seen for eye pain. My visit was short, to the point, and very enjoyable (or as enjoyable as a trip to the doctor can be!) The staff was incredibly friendly, the waiting room was quiet and clean. They even had a walled-off children's area for my 2.5 year old to play in (a lifesaver!) The doctor was so very nice and made great conversation, and I felt entirely comfortable throughout the exam. I was in and out in less than 30 minutes. Overall, a great experience and I will definitely keep them as my eye doctor while we are stationed in this area for the next 2 years.

I have been going to Dr. Tonder for four years and have not been disappointed. She does a thorough…read morejob with the eye exams, explains what she is doing and does a great job reviewing the results and recommendations. If you are looking for an optometrist in Poulsbo, give her a try.

I've been a client for many years. Until this year I would have rated them much higher as the care…read morehas been pretty good. An technician does the primary check of your eyes and then you see the doctor. They do not give you a lot of time with him. Here is the downside: I have insurance that covers one visit a year and they know it. They scheduled me prior to the year and guess what-no coverage. I talked to them and they were going to fix it. Here comes another bill and it isn't fixed. So my care rating is a 4, my back office is unacceptable. The jury is still out. Personally I like the doctor so I hope he fixes this issue...because I am getting nowhere.

This shop is wonderful! I've been buying Sil-Ophtho from them for years since I got my prosthetic…read moreeye and they have always shipped very quick and have given very quick response's.

The Dry Eye Shop is great! I can't say enough good things about them. Their customer service is…read morewonderful. I wish more businesses were like them. There is a great variety of products for dry eye syndrome. Even though they're located in Poulsbo, WA, shipping is fast. A lot of times if I order in the morning, I get my package the very next day. There's frequent sales. Their website is a great resource for people dealing with dry eyes. I definitely would recommend them.