Highly recommend. From making an appoimnet to picking out frames Claudia was so helpful with…read moreeverything . She was so patient with all my question and helpful with the process of everything!!

Went for a simple eye power check for my daughter and i wanted to get the lenses from elsewhere,…read morebut after the doctor finished the checkup, they insisted that the offer to get lenses free from my insurance is only valid when i order it along with the doctor visit that day. When i tried to counter that i've been doing this for few years and my insurance does not say anything like that, the person started to talk to my teenage daughter instead who has no idea how insurance works. Well, i cancelled rest of my family member's checkup planned here.

Six weeks ago I went to the Naperville store. My experience was so good I had to give a review. I…read morerarely give reviews but this time I had to. Philipe and Leonard handeled my appointment with expertise and great care. Leonard explained why my vision had changed and Philipe repaired my old glasses. There was so many glassses it was difficult for me to choose, but with Philipe's help I was able to choose. My glasses are a perfect fit. As I was leaving there was a disgruntled customer that other staff were able to calm him down. I will be a life time customer.

The staff is always so friendly here. They don't work on commission which is nice, you won't feel…read morepressured to buy anything. The store is always well staffed. I've never had to wait for someone to help me. They have helped me pick out glasses and adjust them to my face after my glasses came in. Warby Parker charges just under $100 for most of their glasses and it includes high quality lenses. They have a 30 day no questions asked Return policy and 6 month scratch protection. I've had warby glasses for years and have really liked them. I've been less impressed with their sunglass style and value. I'm not likely to continue getting sunglasses from warby.

Best eye doc I've ever been to in the 40 years of my life. Dr Hendrickson always finds new…read moresolutions to improve my vision and comfort level. I started blind in one eye and told him contacts never worked me. Everyone else in my past went about their routine and just left my blurry half-blind eyeglass prescription alone, but he went above and beyond and got me seeing again with a specialized contact lens. Needless to say but I'm floored to be seeing again out of both eyes with full peripheral vision. Staff had no issues with my insurance regardless of the complexity of the situation. Highly recommended, worth the drive.

My husband, myself, and our 14 year old daughter all see Dr. Hendrickson at MyEyeDr. My husband…read morehas some complicated eye issues. We both feel that Dr. Hendrickson is the best Eye Doctor we have been to and my husband has been to several specialists. Dr. Hendrickson is a quite guy, but there is no doubt he is a master at his trade. The office staff at MyEyeDr are extremely kind, helpful, and PATIENT! Ashley is my 'go to girl' and Areli is amazingly easy to work with on financial/insurance items. Ashley taught me what color glasses I should wear with my eye color and which glasses 'lift my eyes'. Thanks Ashley!

Yesterday, I had my eyes examined by Dr. Stock, a very personable woman who answered all my…read morequestions, gave me suggestions on how to improve and protect my vision, and surprised me by telling me that my vision hadn't changed over years... meaning I did not need to get new glasses. She told me about some natural eye drops that would improve my vision on those dry eye days. Since she said I had the beginning of cataracts, she also gave me advice on what to do about it as time went on, as it became an obstruction to my vision. I'm 73, so, I appreciated the heads-up and the explanation of my options. Next, I saw David for my glasses. He pointed out the cheap ones, explained that others were on clearance, and pointed to the designer frames. When I declined those, we immediately went back to my budget section... no pressure... no sighing... no remarks... just support. It took me less than 2 minutes to pick out 2 sets of frames, one for sunglasses, and one for computer use (combo of near and far with my prior lasix vision). David suggested a specific tint for the sunglasses, even demonstrating how they would look. He was right! While he did the paperwork, I picked out 2 new glass cases for my new specs, paid with my card and was out the door... easy, fast, professional. It felt great being treated like a customer, with respect and not pushy. Thank you to the entire staff, you'll enjoy doing business with these people.

I purchased 3 pairs of eyeglasses. I checked prices on-line the night before I went in and Jaelynn…read moreat the store beat every online price by far with haggling, without upselling. She was wonderful to deal with, I received all 3 pair exactly when I was told they would be there. Prices and service was great, I would definitely go back. Nick K. Downers Grove

If I could give this place no stars I would. I went here to get my glasses. paid over $400 for my…read moreglasses just to receive a bill a year later telling me I owe money on the glasses I already paid for. I called them to see what was going on and blamed my insurance. My insurance said they never sent them anything and that I paid in full. When I told rosin what the insurance company said they said they would get back to me and never did. Fast forward to now when they sent another bill. Since they are only open three days a week I had to get them and the insurance company on the phone at the same time. At that point rosin started singing a different tune. in So many words the lady on the phone admits the insurance did nothing wrong it was them and they wanted more money for glasses that were already paid for. I wouldn't recommend this location at all.

Went here for an eye exam and really liked how I was treated. The ladies who work here are very…read morenice & helpful. Dave was also really nice & explained everything about my eye exam.

A massage, and chocolates, and a fruit bouquet! Shut the front door!…read more I usually go to their Villa Park location for my vision needs, but then I found out they were having a little "thank you customers" shindig at this location and decided to hop on over. The office was all decked out after having a bit of a makeover. There were snacks galore, some tasty beverages, and a lot of smiling faces warmly greeting me when I entered. They offered a free eye x-ray thingie and it was pretty cool seeing what my eyeball looks like from the inside. I had my exam and brought in an old pair of glasses that needed new lenses. They asked if I had any interest in buying new ones, but didn't really push when I declined. However, I had my heart set on owning my first pair of prescription sunglasses and I ended up with a pair of bitchin' Michael Kors. This was done with the assistance of several amazing ladies telling me which ones looked good, and which ones looked horrible. Sometimes you just need a honest women telling you that your head is too giant for a pair of eyewear. Oh, and I also got hooked up with the first pair of contacts that didn't make me want to claw my eyes out. SWEEEEEET! After my exam and purchases, I partook of a chair massage, some delicious cupcakes and strawberries and cheese aaaand you get the idea. I enjoyed myself, let's put it that way. They were great about sending the lenses over to the Villa Park location for me to pick up since it was closer, which I was SO very happy about. Less time in the car makes me a happy girl. It was a super fun night with an eye exam thrown in. Can't beat that.

They were great when I saw them a year ago. I've been trying to call for days to make an…read moreappointment, and no one is answering the phone or responding to my voicemails. Unfortunately, I will be finding a new vision center.

My family started SEEING Dr. Burke about a year ago. The staff is always so welcoming and friendly…read more Dr. Burke is nice and informative. He takes the time to explain what tests are being done and why, and he makes sure we comprehend the results. A lot of doctors just speak at you, Dr. Burke communicates. Also, when was the last time you went to a doctor's office and was offered water, coffee, beer, or wine?​

Took my family of 4 for what we thought were standard eye exams and ended up with hundreds of…read moredollars in surprise "Wellness" services. The intake form made it sound like these were just part of our regular covered visit, but they weren't. Throughout our appointments, there was constant upselling of additional products and services, which made for an uncomfortable experience. Nobody mentioned the extra costs until AFTER all four appointments were completed (3+ hours later). When I questioned the bill, they refused to reduce it or work with us. I asked to review charges with my insurance before paying, but they submitted the bill to insurance that same day anyway. ADVICE: Before your exam, explicitly ask about ALL potential non-covered charges. Cost info is buried deep in their paperwork. Find a more transparent practice that respects informed consent and clearly discloses all fees upfront.

Be very careful with the billing practices at this location. I ended up walking out and completely…read morewasting my time here today. During my visit, the staff repeatedly and aggressively insisted that a $39 Digital Retinal Imaging screening was mandatory to complete my exam. However, their own official intake paperwork explicitly states right at the bottom that it is an "optional additional procedure" with a box to decline it. Forcing or pressuring patients to pay out-of-pocket fees for elective screenings by claiming they are required is incredibly dishonest. When I refused to pay the optional upcharge, they wouldn't budge, so I chose to leave. Watch your paperwork closely if you visit this place.

Rude staff. Honestly the rudest people I've ever met. Couldn't take the time before my exam to…read morereview my insurance coverage with me. And then talked down to me when I asked questions.