The staff here are wonderful. They are very friendly and truly go above and beyond. Great customer…read moreservice is an understatement! I LOVE them!

Waited for over an hour. Multiple people were taken before us. Terrible experience. Never going…read moreback.

Made 2 appointments for my son and I, on the way to the location, got a call we are an hour…read morebehind... we were almost there. So we stopped got a snack. Arrived sorry one of the appointments is cancelled as you were 5 minutes late! Oh well. Won't be using them again.

Sorry but do not come here! I asked for my Rx for my daughter after paying for her exam and they…read morerefused to give it to me saying I had to purchase the contacts through their office. I also explained that I moved out of the area and could not continue her eye treatments but the receptionist was like a car salesman where she was trying to convince me to make my next appt. This is beyond disappointing and absurd. * Know your patient rights.

I was treated cordially by the staff during the whole process at my first appointment. I had a…read morebilling issue which was resolved for now. Overall, it is a clean and comfortable environment and Dr. Patel was fantastic. She was patient and answered all of my questions. Maryann and Rye at the front desk also helped greatly and were very cordial. I would recommend this eye care facility highly. Ken Z.

Traumatic cataract surgery experience. He was rushed, rude and didn't explain things, just wheeled…read moreme in and started procedures on my eye. Didn't feel any effects whatsoever of anesthesia.

I went to Dr. Pinke years ago, very concerned about my vision problems in my right eye. This…read more"Doctor" put me down constantly, told me I was wasting his time, told me I was a "bored younger guy" with too much time on my hands. Legitimately yelled at me in his office. I never, ever forgot it. It just came up that he's still in business and thought I'd share my experience and warn others to stay far away. I've never had a worse experience at any health provider, anywhere.

Nice Barnes & Noble location…read more This is one of the "modern" versions and is a little smaller than other locations, but still big enough. With those modern versions, inside can seem like a maze and if you're used to the non-modern locations, it can take a little getting used to and knowing where you need to go. Everything was clean and well stocked. If you're going for movies, there's a very small selection for that. They also have CD's and of course vinyl. Of course they have the selection of books they always have and if something is not in the store, they can always order it for you. The employee who rang me out was very friendly and welcoming. This location shares the space with several other businesses and is part of a larger shopping area, which includes a Walmart. There is plenty of parking, though the overall parking lot is not the best designed. Overall a good location and one I'd return to if I'm in the area again.

Another B&N trip to help promote my partners book for author signing time…read more We were set up right to the side of the entrance so made it very convenient to get people's attention. A lot of people wanted to help get her book into the school systems. As for the store itself, well marked and easy to navigate around.

It was time for my wife's annual eye exam. They always get you in here with their "specials", but…read moreI always see the trap three steps ahead and then hit you with the final bill 4-5x the amount. The store was clean and the customer service was always friendly and prompt as they're selling their product, but when you are waiting on them...they are the worst! Got the eye exam and ordered glasses with contacts...waited several weeks before they called to say the glasses were ready for pickup. So, I went there and told them I was picking up my wife's order. The representative gave me the pair of glasses but didn't mention the contacts were in as well. After waiting a couple more weeks without any notification, I decided to call them to get an update on the estimated arrival of the contacts. It was at this time they informed me the contacts arrived prior to my first visit to pick up the glasses. Hence, I was not pleased to make a second trip to their store due to their negligence of not giving me the contacts with the glasses all at the same time. Also, having to initiate the call on the status of the contacts. It was just sitting within their contacts drawer with a note on it that they left a message. I spoke to the manager and informed him of the situation; he was helpless as he kept making excuses for his staff and did not take responsibility for the broken processes his staff had failed to connect the contacts and glasses to the same order! Overall, very disappointing experience with this ABC&E. I need to call corporate to highlight this location's shortcomings and hopefully fix their customer order notification process.

Bummer there was no doctor available that day. BUT! The receptionist saved that day. Jaylene was so…read morehelpful and informative. I've been at the Ledgewood location before. They're a great team. Luckily I could be seen at the Hackettstown location with Jaylene's help.