When I called to make the appointment, I was told their "insurance person" would review my…read moreinsurance and use what was in my best interest. However, fees were never discussed prior to the exam. They had me sign that I received my prescriptions BEFORE I even saw the doctor. When I questioned this they said it was for insurance purposes. There was also a $39 fee for a "picture" of your eye that you had to sign for. Get this, the picture was mandatory but they only charged the $39 if you wanted the doctor to read it. Wait, What? Then they charged $90 for the contact FIT fee. When I debated the charges, they wouldn't give me my contact lens prescription! Yet they had me sign before the exam that I received it! The doctor and pre-exam staff were friendly and helpful, but the billing woman was not, and I felt pressured into their office procedure nonsense. I just wanted a simple eye exam.

I came here to pick out new glasses and had an awesome experience! I came in with a prescription…read morefrom another optometrist. Due to COVID-19, call ahead to make an appointment to look at frames! The people here were great and did not show even an ounce of annoyance as I essentially tried on every single pair of frames even in the store -- even though that meant they would then have to sanitize each and every pair. Once I selected a pair and worked with an optician to place the order, we ran into a roadblock with my insurance, as another provider had already submitted a request for benefits authorization. Rather than telling me to leave and figure it out with my insurance, one of the opticians called my insurance directly and got the issue resolved while I waited. I was quoted 1-2 weeks for my new glasses to be ready, and to my surprise, I got a text the next morning that my glasses were ready! My glasses were fine when I picked them up, but later that night I noticed there was a very small crack in one of the lenses. I brought them in the next day and Flanders Family Eyecare replaced the lens free of charge. Again, I was quoted 1-2 weeks for the replacement, yet they were ready the next day. Such a quick turnaround time and a very wide selection of styles!

Waited for over an hour. Multiple people were taken before us. Terrible experience. Never going…read moreback.

Made 2 appointments for my son and I, on the way to the location, got a call we are an hour…read morebehind... we were almost there. So we stopped got a snack. Arrived sorry one of the appointments is cancelled as you were 5 minutes late! Oh well. Won't be using them again.

I've been a patient of Dr. Dillon for many years now. She is a top-notch doctor. She and the staff…read moremaintain a great demeanor and deliver excellent care, and always have. This relationship over time gives me confidence that CustomEyes can address any of my eye care needs.

Great doctor and staff. Very professional and selection of frames for such a small place is pretty…read moregood. Small business at it's best!

As a new patient I was very impressed with Dr Seigel's thorough explanation of our eye exams. The…read morestaff was extremely informative as well and not a lot of up-selling which I appreciated. I only wish they had later hours since my family and I have very busy schedules.

Went to this office for exam and purchased glasses and contacts.When I went to order contacts…read morethrough 1-800 the office would not confirm my prescription even though it was less than one year old. Have not had this problem in the past with previous providers. You are sent an automatic email with an appointment for a yearly check-up, which I couldn't make. When I tried to rebook for a Saturday the first available appointment was over 6 weeks away. Went with a different provider in the area that had more flexibility with appointments....and better prices.

He's a real MD - and Eye Dr. Office staff is great and helpful. They work hard, and it's not a…read morefactory like so many other Dr. offices of today.

It has been a long time since I had an eye exam. Dr. Mann came highly recommended and I can see (…read moreno pun intended) why. It was easy to make an appointment. The staff is very friendly and helpful. I arrived 20 minutes early and filled out some basic paperwork. I waited no more than 15 minutes, and a nice nurse took me in the first of several rooms to test my eyes, and finally have doctor Mann check me for glaucoma and a prescription . Because there is new equipment out you don't have to have your eyes dilated anymore. I told Dr. Mann that I could not have my eyes dilated and be able to drive. He assured me it wasn't necessary. This place is in a large medical building across from the Rockaway Mall. There is plenty of free parking. I would definitely recommend coming here if you need an eye exam or have any problems with your vision.

I am very happy to have the Dr. Eric B. Mann as my ophthalmologist…read more I have been going to the Eye Associates of New Jersey for more than two decades and I am so pleased with everything. I just got done the cataract surgery on my both eyes during two weeks apart from 08/25 - 09/08/2020. I can't be more happier for the results. I can see more clearly and things are so vivid after the surgery. I thank the Dr. Eric B. Mann for what he had one for me, and the office staffs who helped me with sufficient information for I was bit nervous. I recommend to anyone who needs sight helps!

BEWARE!! talk about discrimination !! DO NOT EVER go to this place!! horrible experience for my…read morefriend who speak Spanish that went there yesterday. SHE WAS MADE FUN OF BECAUSE SHE SPOKE SPANISH!! I spoke to Sierra, who was there at the appointment yesterday and she, of course, had no clue what I was talking about My friend was then told the frames she was looking at, was unaffordable for her. and then on top of that, her car keys were left on the counter, and somehow they mysteriously had gotten hidden from her. it's unimaginable to me that a place that is supposed to be professional that I recommended to her brought her home in tears. I pray this does not happen to anybody else because nobody should have to be treated this way. Lesson learned.

I've been going to Dr. Walker at Randolph Eyecare for a few years now and I've never, ever had a…read morebad experience. They always find a way to fit me in for an emergency and the service is always attentive. The front desk has always been friendly and professional as is the staff. I would highly recommend.

Just went to Dr. Millman today. I had to make the appointment over a week in advance, which is a…read moregood thing: a doctor with a lot of business tends to be a good doctor. He and his staff were very friendly, and quick without seeming like they are trying to rush you out of the office. I had my eye exam, picked out new frames and was ready to get paid up within about an hour. Dr. Millman told me the practice has been open for over 40 years, and his father before him was an optometrist. It must run in the family because Dr. Millman is a great doctor :)

Dr. Millman has been my family's eye doctor for over 40 years. My entire family goes to him. We…read moretrust him explicitly. His father was also an optometrist so you're getting 80 years of experience when you see him! His associate Dr. Insinga now treats my mother. ** His unassuming office is located in Dover; it's a 4-minute walk from the Dover train station.

Cost for my annual eye exam increased to $606. Last year was only $325. Highway robbery. Will be…read morelooking for a new eye care provider.

ABSOLUTELY HORRIBLE PLACE; rude staff, incompetent employee, even next door eye glass store which…read moreheld on to my prescription so that I would have to buy my new glasses from them. ABSOLUTELY HORRIBLE!