Always great service from Peter and Dr Belloread more

Horrible customer service. I believe his name was Peter who helped me…read more Very rude. I

One of the (many) curses of my life has been myopia. As a kid, it led to schoolyard bullies…read morehabitually calling me, "4 Eyes!" and challenging me to fight. I became a youthful "street fighter" (a bad one, let me hasten to add) because I basically had no choice but to fight or get knocked down (or, in my case, to fight and usually get knocked down, although I did win a few). As I got older, I contemplated contact lenses, but this seemed too much like a concession to vanity, as well as necessitating way too much effort and work (another curse in my life has been the curse of laziness, or...to wax Biblical..."sloth"). My optician during those years was Vincent Rizzo in Bernardsville. The last time I went to him was 20 years ago when my birth mother contacted me about meeting for the 1st time. The glasses I had at that point were outdated, unstylish, and...in my nervousness about not wanting to be perceived by the woman who had given me birth as a "dweeb," (vanity belatedly kicking in), I went to Rizzo's and bought myself a pair of glasses with a more modern, up-to-date style. However, I kept the older glasses to use when I was home by myself and watching TV. Well, fast forward...20 years later. Rizzo's in Bernardsville is gone, replaced by a psychic (as an aside, I've always maintained that if a psychic, a massage parlor or a "dollar store" opens in your neighborhood, your neighborhood is well into its swift decline. Just the other night, I had dinner with my oldest friend in Butler at a strip mall restaurant alongside a semi-rural stretch of Rt. 23. As we left, at about 10pm, a massage parlor 2 or 3 stores down was still open for business, it's orange neon light flashing "OPEN." I joked, "You think that's legitimate, or you think you can get a 'Happy Ending' there?" With a straight face, my friend replied, "No, I'm sure it's legitimate. There's always going to be somebody out here in the middle of nowhere who needs that crick in his neck or that pain in the lumbar region massaged out in the middle of the night by an experienced, professional masseuse." Yeah, sure. Anyway...) Recently, being typically careless (another curse in my life; my habitual carelessness), I was clearing out the remains of a lavish Italian meal I had treated myself to and inadvertently threw my spare pair of glasses out with the rest of the garbage (I had been watching TV while I ate and put the glasses down alongside the remnants of my meal when I was finished). Looking for those glasses the next day and realizing that they were gone for good (I wasn't about to go crawling through the dumpster looking for them), I was in a quandary. I do go semi-regularly to an ophthalmologist in South Orange for eye exams, but it has been decades since I've gotten a new pair of glasses (outside of an incipient cataract, my vision hasn't changed much, and the old prescription still works for me). Rizzo's in Bernardsville is long gone. What to do? I still have my primary pair of glasses, but I wanted to have an extra pair around, just in case. I called Gerald York, and they were very friendly and accommodating, answering all my questions. Yes, they could make a pair of glasses based solely on the pair I had now, without an eye examination or a copy of my last, decades-old prescription. So, the following day, I went to the store, which is located in the central (and quaint) shopping area of Basking Ridge. In a few minutes, they had the order in, and the glasses were ready a few days hence. I can't say the price of the glasses was cheap, but it wasn't as much as I thought it might be, and I feel more secure with this pair than I would with a pair from...say...Walmart. Parking in Basking Ridge can be hairy, but Gerald York has convenient parking in the back of the store. I've only had the 1 experience with them and am hoping I won't have need for any other glasses at least into the near future, but based on this 1 experience, I've found that they're friendly, efficient, and provide quick quality service. For your eyeglass needs, I can't think of anyone I could recommend more.

Thank You Gerald York Opticians for your Outstanding Customer Service. You found the exact…read moreEyeglass Frames that I have been looking for. I am very satisfied with the personal care that I received, especially in this time of isolation due to the COVID-19 Pandemic. Thank You Linda for everything. Chris-Michael Halston

He's a real MD - and Eye Dr. Office staff is great and helpful. They work hard, and it's not a…read morefactory like so many other Dr. offices of today.

Dr. Silverstein told me I have some glaucoma and the beginning of macular degeneration, I thought…read morethat was ridiculous and went to two other opthamologists who totally disagreed with her. I personally think going there is useless and she is in it just for the money,

Very professional and I was able to order and pick up glasses onsite…read more I was able to get a lot of baseline tests which was important since I have a family history of glaucoma.

This office has random office hours and is TERRIBLE at returning phone calls. I have left many (at…read moreleast 5) messages and NEVER receive a return phone call. It is a black hole! It should never be this hard to get my contact lens prescription! I'm sorry I ever went here in the first place....do not go here. You will be frustrated, discouraged and angry. So not worth it. I'd have been better off literally anywhere else.

From the owner: Comprehensive eye exams. Routine eye exams. Glaucoma screening & management. Visual field testing…read more Retinal screening. Medical eye management. Contact lenses & eyewear.

Cost for my annual eye exam increased to $606. Last year was only $325. Highway robbery. Will be…read morelooking for a new eye care provider.

ABSOLUTELY HORRIBLE PLACE; rude staff, incompetent employee, even next door eye glass store which…read moreheld on to my prescription so that I would have to buy my new glasses from them. ABSOLUTELY HORRIBLE!

Dr. Siwoof and his staff and his wonderful wife/office manager have taken the time to thoroughly…read moreexamine, test and find results that allow my 94 year old mom to continue to read, write, drive when other doctors have failed for years. The office atmosphere is homey and comfortable and I have given out many cards to people who have heard about my mom and asked who finally gave her the ability to see again, read again, and legally drive her car. The drive to Chester is long but it is located in the beautiful rural Chester area. All of the staff are attentive, well trained, more than friendly and compassionate. Once in a while you might have to wait longer than you like because Dr. Siwoof takes the time it takes to make a real change in your life!! We don't mind. We've been offered snacks and entertained and the apologies aren't even necessary but we get them anyway. If you or your friends or family have serious eyesight issues that other doctors can't or claim they can't help you with, come to Dr. Siwoof's office. He is one of only 5 Low Vision Centers that really know what they are doing in the country. We have been seeing Dr. Siwoof for 2 years. I can't say enough good about Dr. & Mrs Siwoof, and the staff. They changed my mom's life and mine as well.

I was unfortunate enough to witness the doctors wife, who works in the office, make everyone in the…read moreoffice horribly uncomfortable with her rude and nasty attitude. This woman is horrid and if her husband was not such an excellent doctor there is no way he would have any patients left. The doctor is wonderful it is a shame that we can not tolerate his wife any longer and will be looking for a new doctor. This last time alone, our appointment was changed twice and when they called to change it a third time we refused. When we got to the doctors office there were other people in front of us so we waited patiently in the waiting room. Once we were put into a room we could hear Rachel Rose telling another customer that the doctor must really feel they were worthy to spend so much time with him. And that normally she wouldn't care but there were some "very demanding patients" here tonight. Excuse me? Aren't all of your patients deserving? And is it demanding to make an appointment and not have to change it three times? Especially when you are making the appointment because the contact they gave you last visit was defective and it is affecting your vision? Then when we went to pay she made snide comments about how we could call the contact company and find another doctor. She is a horrid woman who made all three patients in the office uncomfortable. This is not customer service.