I came here to pick out new glasses and had an awesome experience! I came in with a prescription…read morefrom another optometrist. Due to COVID-19, call ahead to make an appointment to look at frames! The people here were great and did not show even an ounce of annoyance as I essentially tried on every single pair of frames even in the store -- even though that meant they would then have to sanitize each and every pair. Once I selected a pair and worked with an optician to place the order, we ran into a roadblock with my insurance, as another provider had already submitted a request for benefits authorization. Rather than telling me to leave and figure it out with my insurance, one of the opticians called my insurance directly and got the issue resolved while I waited. I was quoted 1-2 weeks for my new glasses to be ready, and to my surprise, I got a text the next morning that my glasses were ready! My glasses were fine when I picked them up, but later that night I noticed there was a very small crack in one of the lenses. I brought them in the next day and Flanders Family Eyecare replaced the lens free of charge. Again, I was quoted 1-2 weeks for the replacement, yet they were ready the next day. Such a quick turnaround time and a very wide selection of styles!

When I called to make the appointment, I was told their "insurance person" would review my…read moreinsurance and use what was in my best interest. However, fees were never discussed prior to the exam. They had me sign that I received my prescriptions BEFORE I even saw the doctor. When I questioned this they said it was for insurance purposes. There was also a $39 fee for a "picture" of your eye that you had to sign for. Get this, the picture was mandatory but they only charged the $39 if you wanted the doctor to read it. Wait, What? Then they charged $90 for the contact FIT fee. When I debated the charges, they wouldn't give me my contact lens prescription! Yet they had me sign before the exam that I received it! The doctor and pre-exam staff were friendly and helpful, but the billing woman was not, and I felt pressured into their office procedure nonsense. I just wanted a simple eye exam.

They did not process the insurance that would have fully covered the exam and charged me instead. I…read morementioned that it is covered at point of care. I called and the manager never called me back. Don't go here. Very unprofessional

First few visits here went well, and I actually liked Dr. Moore, although I think some of the…read morefemale staff is not all that pleasant, but in the last 2 1/2 years, with the obsession of masking here and trying to read the charts with fogged up lenses made it difficult to see, but heck, who cares, just keep it on!! Well, 3 attempts now at getting a prescription correct and I am not going back. My husband went recently for eye exam (October 2022) and Dr. Moore is still obsessing about masks - even though the very trustworthy CDC, uh-hem, changed their recommendations back in September - stating that healthcare facilities need not require people or workers to wear a mask, but Dr. Moore insists! If he is living in fear of a virus, then let him wear the mask, but don't force patients to wear them. In this day and age, it doesn't seem to matter about logic or being asymptomatic, its all fear and force.

This was my first visit with Dr. Bloom and it went great. He explained each process which made the…read moreexam much easier. Thankfully my next visit is next year!

From the owner: Acrysofrestor (Restor) * BOTOX®…read more * Cataract Care * Conductive Keratoplasty * Cornea Treatment * Crystalens® * Diabetic Eye Care * Glaucoma * LASIK * Macular Degeneration * Intraocular Lenses * Retinal Disease * Routine eye examinations * Prescriptions for eyeglasses/contact lenses * Variety of other eye care services

One of the (many) curses of my life has been myopia. As a kid, it led to schoolyard bullies…read morehabitually calling me, "4 Eyes!" and challenging me to fight. I became a youthful "street fighter" (a bad one, let me hasten to add) because I basically had no choice but to fight or get knocked down (or, in my case, to fight and usually get knocked down, although I did win a few). As I got older, I contemplated contact lenses, but this seemed too much like a concession to vanity, as well as necessitating way too much effort and work (another curse in my life has been the curse of laziness, or...to wax Biblical..."sloth"). My optician during those years was Vincent Rizzo in Bernardsville. The last time I went to him was 20 years ago when my birth mother contacted me about meeting for the 1st time. The glasses I had at that point were outdated, unstylish, and...in my nervousness about not wanting to be perceived by the woman who had given me birth as a "dweeb," (vanity belatedly kicking in), I went to Rizzo's and bought myself a pair of glasses with a more modern, up-to-date style. However, I kept the older glasses to use when I was home by myself and watching TV. Well, fast forward...20 years later. Rizzo's in Bernardsville is gone, replaced by a psychic (as an aside, I've always maintained that if a psychic, a massage parlor or a "dollar store" opens in your neighborhood, your neighborhood is well into its swift decline. Just the other night, I had dinner with my oldest friend in Butler at a strip mall restaurant alongside a semi-rural stretch of Rt. 23. As we left, at about 10pm, a massage parlor 2 or 3 stores down was still open for business, it's orange neon light flashing "OPEN." I joked, "You think that's legitimate, or you think you can get a 'Happy Ending' there?" With a straight face, my friend replied, "No, I'm sure it's legitimate. There's always going to be somebody out here in the middle of nowhere who needs that crick in his neck or that pain in the lumbar region massaged out in the middle of the night by an experienced, professional masseuse." Yeah, sure. Anyway...) Recently, being typically careless (another curse in my life; my habitual carelessness), I was clearing out the remains of a lavish Italian meal I had treated myself to and inadvertently threw my spare pair of glasses out with the rest of the garbage (I had been watching TV while I ate and put the glasses down alongside the remnants of my meal when I was finished). Looking for those glasses the next day and realizing that they were gone for good (I wasn't about to go crawling through the dumpster looking for them), I was in a quandary. I do go semi-regularly to an ophthalmologist in South Orange for eye exams, but it has been decades since I've gotten a new pair of glasses (outside of an incipient cataract, my vision hasn't changed much, and the old prescription still works for me). Rizzo's in Bernardsville is long gone. What to do? I still have my primary pair of glasses, but I wanted to have an extra pair around, just in case. I called Gerald York, and they were very friendly and accommodating, answering all my questions. Yes, they could make a pair of glasses based solely on the pair I had now, without an eye examination or a copy of my last, decades-old prescription. So, the following day, I went to the store, which is located in the central (and quaint) shopping area of Basking Ridge. In a few minutes, they had the order in, and the glasses were ready a few days hence. I can't say the price of the glasses was cheap, but it wasn't as much as I thought it might be, and I feel more secure with this pair than I would with a pair from...say...Walmart. Parking in Basking Ridge can be hairy, but Gerald York has convenient parking in the back of the store. I've only had the 1 experience with them and am hoping I won't have need for any other glasses at least into the near future, but based on this 1 experience, I've found that they're friendly, efficient, and provide quick quality service. For your eyeglass needs, I can't think of anyone I could recommend more.

Thank You Gerald York Opticians for your Outstanding Customer Service. You found the exact…read moreEyeglass Frames that I have been looking for. I am very satisfied with the personal care that I received, especially in this time of isolation due to the COVID-19 Pandemic. Thank You Linda for everything. Chris-Michael Halston

I have lived in Chester all of my life, but I moved to Florida for a short period of time and when…read moreI was there, I had a dog scratch my cornea! I went to multiple doctors in Florida...and I kept having a reoccurring issue that did not ever seem to heal. Who would think a scratch would last this long? When I came back home to New Jersey, I went to see Dr. Niki for my first time because I was having a "flare up." Turns out...I had reoccurring erosion of my cornea! No other doctor had told me this or even noticed this! She gave me medications that would help with my issue specifically. Then, in February, I scratched the same eye (very severely) with a stem of a flower. I was in such immense pain and could not use my eye at all. My Mom called the office, and honestly, they were not able to get me in, even if it was an emergency. My mom and I were very frustrated, so we went to the Urgent Care Center and then visited Dr. Niki the following day. Dr. Niki was GREAT - again! She and her staff understood the situation and took very good care of me as I was still in an immense amount of pain. I visited the office on a Thursday, and Dr. Niki informed me that she would be away for the weekend, so she gave me her personal phone number and texted me throughout the weekend checking in on my eye. I did have an issue with it on Saturday and even though she was going out of town later that day, she met me at her office to further evaluate it! An infection began to arise so she called my pharmacy directly and directed them as to what eye drops I needed. Overall, even though I was unable to get in on an emergency when we called, that was completely overridden by the fact that Dr. Niki herself came in on her day off to re-examine my eye. The whole experience was pretty traumatic but Dr. Niki kept me at ease the entire time - even up until this point! The office gets you in fairly quickly once you arrive, but I will admit you wait about 45 minutes to see the doctor. It is all worth it as she is VERY knowledgable. Who doesn't wait at a doctor's office?

Very professional and I was able to order and pick up glasses onsite…read more I was able to get a lot of baseline tests which was important since I have a family history of glaucoma.

Great Staff! Clean and modern office Took me right away same…read moreday Forgot dr name but she was amazing!

Change of owner brought horrible attitudes not willing to help there customers and inability to be…read moresuccessfully professional, I would give a zero rating if possible, you lost three customers

I've been a client for close to 40 yrs. Excellent service, caring and very professional owners,…read moreDoug and Susan. Their in-house optometrist have also been excellent and precise in prescribing my family's specific prescriptions. Highly recommend this business!

Love Manhire. Been a customer for over 25 years. Even when I moved out of the area, I still drive…read moreback to use their services. They've always been very helpful. They go above and beyond to make sure you get the right pair of glasses and to see to your satisfaction.

As a new patient I was very impressed with Dr Seigel's thorough explanation of our eye exams. The…read morestaff was extremely informative as well and not a lot of up-selling which I appreciated. I only wish they had later hours since my family and I have very busy schedules.

Went to this office for exam and purchased glasses and contacts.When I went to order contacts…read morethrough 1-800 the office would not confirm my prescription even though it was less than one year old. Have not had this problem in the past with previous providers. You are sent an automatic email with an appointment for a yearly check-up, which I couldn't make. When I tried to rebook for a Saturday the first available appointment was over 6 weeks away. Went with a different provider in the area that had more flexibility with appointments....and better prices.

Very nice and competent staff. Reasonably bc quick service…read more Cant go wrong at this place. Would recommend.

Cute frame selection and depending on your insurance this place is pretty cheap but most of the…read moreworkers aren't very polite. i've had almost every employee give me attitude here and they keep sending me messages saying i'm do for an appointment but every-time i try and make one they tell me they are booked out....

I was treated cordially by the staff during the whole process at my first appointment. I had a…read morebilling issue which was resolved for now. Overall, it is a clean and comfortable environment and Dr. Patel was fantastic. She was patient and answered all of my questions. Maryann and Rye at the front desk also helped greatly and were very cordial. I would recommend this eye care facility highly. Ken Z.

The staff were excellent and friendly. Glasses are across the hall. The technician was very…read morehelpful and patient.