Just went to Dr. Millman today. I had to make the appointment over a week in advance, which is a…read moregood thing: a doctor with a lot of business tends to be a good doctor. He and his staff were very friendly, and quick without seeming like they are trying to rush you out of the office. I had my eye exam, picked out new frames and was ready to get paid up within about an hour. Dr. Millman told me the practice has been open for over 40 years, and his father before him was an optometrist. It must run in the family because Dr. Millman is a great doctor :)

Dr. Millman has been my family's eye doctor for over 40 years. My entire family goes to him. We…read moretrust him explicitly. His father was also an optometrist so you're getting 80 years of experience when you see him! His associate Dr. Insinga now treats my mother. ** His unassuming office is located in Dover; it's a 4-minute walk from the Dover train station.

BEWARE!! talk about discrimination !! DO NOT EVER go to this place!! horrible experience for my…read morefriend who speak Spanish that went there yesterday. SHE WAS MADE FUN OF BECAUSE SHE SPOKE SPANISH!! I spoke to Sierra, who was there at the appointment yesterday and she, of course, had no clue what I was talking about My friend was then told the frames she was looking at, was unaffordable for her. and then on top of that, her car keys were left on the counter, and somehow they mysteriously had gotten hidden from her. it's unimaginable to me that a place that is supposed to be professional that I recommended to her brought her home in tears. I pray this does not happen to anybody else because nobody should have to be treated this way. Lesson learned.

Front desk were good and nice. Got a spot the next day for a consultation…read more They told me to remove my glasses and dropped eye solution so it would be easier to do the eye test. my eyes were more blurry because of the solution which they told me about. So I couldn't really see anything at all. Given this, I got a call and went to the side of the clinic to take the call. A doctor went up to me and said that I couldn't take the call there. So left and went to the waiting area. When I got there she said I still couldn't talk there. I was like ??? Where do I go to take the call? I was technically blind that time cause I really couldn't see given the solution they gave . Then I ended up going back to the lobby. Weirdly enough the doctor who told me to not talk in the waiting area became my doctor. Lol. So I said, doctor I really can't see anything she was stating that there was a sign or whatever but other people were talking in the waiting area too. Long story short I don't think I'm going back here again. I was being nice during the whole time but it wasn't a great experience for me.

My mother, my sister, and I visited this location yesterday to purchase eyeglasses for my mother…read more We are African-American, and our experience raised serious concerns about discriminatory treatment. Almost immediately after the initial greeting, we were asked whether my mother had insurance -- not once, but multiple times. The question quickly shifted to, "What type of insurance is it?" We were initially assisted by someone who appeared to be in training, and then another employee came over and asked the exact same question again. The repeated focus on insurance happened before anyone took the time to ask what my mother was looking for or offer meaningful assistance with frames. While my mother was trying on glasses, another non-white family entered the store. After their greeting, they too were immediately asked what type of insurance they had. At that point, it became difficult to ignore the pattern. Shortly afterward, a Caucasian woman walked in, and the difference in tone and approach was striking. She was warmly asked what brought her in, what styles she preferred, and was engaged in friendly conversation. We did not hear her being questioned about insurance upfront in the same persistent manner. Insurance is a normal part of the purchasing process. However, when customers of color are immediately and repeatedly questioned about insurance, while a white customer is approached with warmth and general service questions first, it raises legitimate concerns about racial bias. The disparity in treatment felt discriminatory. For context, we spent $900 on two pairs of frames. Despite making a significant purchase, the service we received did not reflect respect or equal treatment. We will not be returning to this location under any circumstances, nor would we recommend it. Management should seriously evaluate how implicit bias may be influencing customer interactions. Every customer deserves equitable treatment.

While the doctor's office in Pearle vision is great the optical department is absolutely horrible…read more I always have issues when dealing with them. Very rude and unprofessional and not helpful at all. All they want is you to spend more money. I would never purchase anything from them ever again. Horrible experience.

Please do not visit this location for an eye exam!!!! the staff at this location is extremely rude…read moreand disrespectful. They keep on cancelling and rescheduling my contact lenses trial appointment without a valid reason. The manager never returns my call and every time I call I get placed on hold for long periods of time and no one has the decency to return my call. They have no regard for the valuable customer's time nor the fact that customers also have a job. At this point I will be asking for my money back and filing a complaint with the better business bureau if someone doesn't resolve my inquiry. Please consider a different store for your contact lenses / glasses needs.

The staff is rude the Manger is worst, they don't care about the patient just the money coming in…read moredon't waste your time here!

i highly recommend this place for anyone who needs eye care. The staff is super organized, very…read moreprofessional and wait time was about 5 minutes. Also, Dr. Mann was very friendly, knowledgeable and a pleasure to deal with during the appointment.

dr. levey is a great doctor , excellent bedside manner and is straight to the point . However the…read moreoffice is ran by a bunch of disorganized women . The wait times are way too long when you have an appointment and when certain paperwork is required they'll let you sit for an hour and then ask you for what they need rather then tell you when you walk in or when you call to make an appointment. very unhappy this happened more than once i'm seriously contemplating looking for another doctor.

First impressions mean a lot. I entered the store and was pounced on by an employee demanding to…read moresee my prescription. Then he went on to say due to my high prescription, there will be an additional cost. I didn't get a chance to even look frames. Then when I started. Every 2-4 minutes, he'd come over and say how are you doing. He was way too pushy. I stayed a little while. Took pics of potential frames than left. I was not purchasing from this location. I don't recommend it and will never be back. Note: I went to a different location and it was night and day compared to this one and purchased at the other.

Higher adults who know their business rather than kids who don't care when I walked in. It was like…read morewalking into a summer camp and no one cared about the customer.

This man was the dictionary definition of mansplaining. I've been wearing contacts for 30 years and…read morehe patted my leg and told me I didn't know anything. Didn't let me finish a single sentence and took my glasses away when I was asked to take out my contacts for the eye exam. And also gave me the wrong prescription. I got firm when he tried to take my glasses because I am legally blind and can't see anything without them, so I need them as security. He just said that I was making his job difficult. Unfortunately, I have to go back in a week so he can look again, even though I know what my new prescription should be. This is not my first rodeo. But they won't release the prescription until I drive there for another visit. And he even tried to get me to turn in my old optomitrest because of a wrong prescription, which was actually right for the last few years, just changed in the last few months, thus the visit. 0/10 - would not recommend

This is the worst optometrist I have ever been to and I have been to a lot in the past 30 years…read more 1. They gave me the wrong prescription. They told me my prescription had changed significantly so I bought new glasses to the tune of over $500. I would not have bought them if I had known my prescription had not changed. 2. I told them when I made the appointment that I lived in new Hampshire and asked if they could do it in one visit. they said yes. at the appointment they told me they legally had to see me for a follow up and wouldn't give me a contact lens prescription. 3. I had to go to an optometrist in new Hampshire to fix their mistakes..he told me that my eyes had not changed (what I already knew because the trial lenses made my eyes worse). 4. when I called them to complain their excuse was that it was a replacement optometrist and they could have me come back in to redo the exam. I asked for a refund since I had to go see someone else and wouldn't have bought the glasses if I had known my prescription hadn't changed. they refused. This is a scam shop. they are all about getting your money and not about helping you actually see better. do not go here if you want to be able to see.

My last experience at a different eyeglass store left me with ho-hum bearable glasses. I remember…read moreleaving my last place and feeling like I just had to get over it. This time I felt 100% happy with my glasses and sunglasses. Katie was EXTREMELY patient and helpful. Even though my insurance was out of network they matched my benefits. Also, I had a 6 year old and 2 year old with me and she was very understanding. I know where I am coming back to in 2 years.

Terrible service. Kept cancelling appointments. Finally got…read morein and picked out glasses only to learn they don't really have the frames I picked. There were no other frames that I liked and I am trying to get my money back and a copy of my prescription. They are ignoring me. No one picks up the phone or answers emails. don't go here!